In recent years, the trend of professional venue visits and commercial shoots has grown increasingly intense, forcing many cafés to publicly declare their refusal of unpaid commercial photography and venue-visit behavior. What was originally a mutually beneficial relationship between visit bloggers and businesses has now soured due to tactics such as false promotion by some individuals, using follower counts to extort free items, and malicious negative reviews. Some even go so far as to occupy public space for extended photo shoots with bags of equipment after purchasing only a single drink, seriously disrupting other customers' experience. Café owners, suffering immensely from these chaotic practices, have posted notices one after another to protect their in-store environment. This article will explore in depth the causes of this phenomenon, the real experiences of café owners, and their efforts to safeguard the peaceful atmosphere of their cafés. [more…]

A recent international coffee exhibition held in Beijing sparked widespread discussion. The venue was packed with people and buzzing with excitement, yet many coffee enthusiasts who attended found that the professional exchange atmosphere they had expected was diluted by the surging crowds. Free admission attracted a large number of non-professional visitors, and money-saving guides even led to long queues in front of some booths. Some lamented that the exhibition was becoming more and more like a market, while others called on the organizers to set thresholds to ensure a better experience. What exactly happened at this coffee exhibition? Let's take a look at the real situation on the ground. [more…]

In recent years, coffee festivals and markets have sprung up everywhere, but behind the bustle lies the double dissatisfaction of vendors and visitors. This year, a certain coffee culture festival relaxed its entry restrictions, intending to attract more coffee lovers, but in practice, due to issues such as lack of promotion, insufficient signage, and inadequate weather contingency planning, foot traffic fell short of expectations, leaving vendors complaining bitterly. Visitors also grumbled that the venue was hard to find, specialty drinks were overpriced, and choices were limited. Rising stall fees and high costs have multiplied vendors' profit pressure, while the organizers' shifting priorities have caused coffee festivals to gradually lose their original character. This article will take an in-depth look at the reasons behind these phenomena and the voices of all parties. [more…]

In recent years, animal-themed experience venues such as cat cafes and pet-friendly restaurants have rapidly gained popularity in cities, becoming a go-to escape for many office workers seeking to relieve stress. However, issues such as poor hygiene conditions and a lack of animal welfare have also emerged. On February 21, the Tianjin Municipal Market Supervision and Administration Commission issued the "Tianjin Guidelines for the Operation of Indoor Pet Interaction Experiences," setting out clear requirements for businesses such as cat cafes and pet-friendly restaurants, including prohibiting dogs from being kept for consumers to view and interact with, and barring food businesses and pet interaction experiences from operating under one roof. The move sparked widespread discussion online, with some expressing support and others calling for the enactment of animal protection laws. Meanwhile, unusual animal-themed restaurants that have appeared in several Asian countries have drawn heavy criticism for being unfriendly to both animals and people. Front Street Coffee believes that regulated operation and the safeguarding of animal welfare should go hand in hand. [more…]

On April 2, the internet-famous tea brand Chayan Yuese opened a pop-up store at Shenzhen Wenheyou. The queue on opening day was unprecedented, with rumors online claiming that the number of waiting tickets exceeded 30,000, and a cup of milk tea was being resold for over 200 yuan. However, Chayan Yuese officially clarified shortly afterward that the so-called 30,000 number was actually the table number at Shenzhen Wenheyou, not the queue number for milk tea. From Changsha to Wuhan and then to Shenzhen, why does Chayan Yuese always trigger such frenzy? This article will reconstruct the whole incident, sort out the brand's development trajectory, and discuss whether a cup of milk tea is worth such a long queue. [more…]

Starbucks coffee prices have consistently been higher than those of many chain brands, yet it still maintains a stable consumer base. Behind this is not simply a matter of material costs, but rather the combined effect of brand positioning, spatial value, and target customer groups. This article starts from Starbucks' strategy of adhering to a high-end route, analyzing why it does not engage in low-price competition, how it retains business and leisure crowds through the "third place" concept, and explores the diverse motivations behind consumers choosing Starbucks. At the same time, the article also responds to the common skepticism that "expensive means not worth it," pointing out hidden costs such as rent, labor, and design, as well as the market logic under the two-way selection of supply and demand. [more…]

A Heytea store opened in Rowland Heights, Los Angeles, USA, has recently been confirmed to be permanently closed. The store operated from its opening in September 2024 to the end of business on May 22, 2025, lasting less than a year. As Heytea's first store to shut down in North America, this news has drawn considerable attention and discussion among consumers. Regular customers were surprised by the sudden closure of a milk tea shop that once had long lines, while nearby residents said they had seen it coming. Factors such as the store's remote location, inconvenient parking, rental costs, relatively high drink prices, and intensifying competition from peers are considered possible reasons why the store struggled to survive. This article will review the course of events, consumer feedback, and the possible business challenges behind it, while also offering coffee and tea beverage enthusiasts selected recommendations from the Front Street brand. [more…]

A recent large-scale coffee festival in Guangzhou has drawn widespread attention, bringing together many well-known coffee brands from home and abroad, with an overwhelmingly popular turnout. However, many attendees found that drink prices at the stalls were generally high, with specialty drinks mostly in the forty to fifty yuan range, Combo packages often exceeding eighty yuan, and pour-over coffee ranging from several dozen yuan to over a hundred, with some even priced at more than six hundred yuan. Some customers discovered after comparison that certain brands actually offer affordable options around ten-plus yuan at their offline stores, yet only the most expensive items were displayed at the coffee festival. What exactly is the reason that turned the coffee festival into a "high-priced market"? What cost pressures are exhibitors facing? Is the visitor experience still as originally intended? This article takes you through a closer look, along with observations and suggestions from brands such as Front Street Coffee. [more…]

Kenyan coffee is world-renowned for its layered, complex flavors and bright, juicy acidity, and enthusiasts who frequently work with Kenyan beans have likely heard of an institution called the NCE. The NCE, or Nairobi Coffee Exchange, is a coffee trading platform established by the Kenyan government and an indispensable link in the country's coffee supply chain. This article will walk you through how the NCE operates, its historical origins, and the role it plays in Kenya's coffee industry, while also tracing the institutional changes from the colonial period to independence, and how coffee farmers and cooperatives export their coffee to the world through auctions or direct sales. [more…]

Recently, a post about Starbucks removing charging outlets from customer areas sparked widespread discussion on social media. Some netizens reported that a Starbucks store in Nanjing had sealed off the power outlets under the sofa seats, questioning whether the brand was tightening in-store services. Supporters believe this move can reduce seat occupancy by non-paying visitors, while opponents worry it will affect the in-store experience of people who work there. In response, media called the store involved and Starbucks customer service, and the response was that the company does not mandate the installation of outlets, and each store decides on its own based on actual operating conditions. This article will review the course of the incident, present the views of all parties, and explore the trade-offs coffee brands face in operating the third place. [more…]

Recently, McDonald's set up a rather abstract "8 AM crowd" photo spot at Chaoyangmen Station on Beijing Subway Line 6, where giant hands holding a burger and a latte extend from a keyboard, sparking heated discussion among commuters. This installation is an event site created by McDonald's to promote its "15 yuan freshly ground coffee breakfast combo," located on the basement level of China Central Place. Since its official announcement on February 21, the combo has attracted many consumers to repurchase thanks to a discount of nearly 50%, and pop-up photo spots have been launched in Shanghai, Shenzhen, Beijing, and other places. This article will walk you through the details of this abstract installation, netizens' reactions, and the specific content and promotional layout of McCafe's breakfast campaign. [more…]

Recently, the topic of Starbucks requiring customers to make a purchase to be seated has continued to simmer online, with many netizens expressing support for businesses setting reasonable consumption thresholds. However, when two customers order just one pot of tea and are asked to consume separately per seat, controversy follows. From bookstores to independent cafes, rules requiring per-seat or per-person consumption are common. Some believe it's reasonable for one drink to correspond to one seat, while others question why a pot of tea or a set meal that is clearly enough to share must be ordered one per person. Where exactly lies the difference in stance between businesses and consumers? This article will draw on multiple real cases to sort out the business logic and consumer sentiment behind per-seat consumption, and will retain relevant recommendations for the Front Street brand for coffee enthusiasts' reference. [more…]

Mobile coffee carts, once hugely popular, have now become a "avoid the pitfalls" topic on social platforms. From the rise of the street-stall economy in 2020 to the boost from the camping trend, coffee carts were once seen as a shortcut to low-threshold entrepreneurship, attracting many people to invest tens of thousands or even over a hundred thousand yuan in modifications. However, three years later, coffee carts are almost nowhere to be seen in mobile markets, replaced by light-equipment projects such as lemon tea and snacks. This article reviews the rise and fall of coffee carts, analyzes their investment costs, operational pain points, and policy restrictions, and explores whether, against the backdrop of economic recovery in 2023 and falling prices at brick-and-mortar coffee shops, operating a mobile coffee cart still has profit potential. [more…]

In recent years, a growing number of students have been treating coffee shops as study rooms, ordering a single drink and staying for seven or eight hours at a time—a situation that has left many café owners scratching their heads. Faced with the dual pressures of declining table turnover and rising operating costs, owners must both protect their reputation and find effective management strategies. On social media, discussions about how to politely encourage long-staying customers to leave are heating up. Some suggest posting time-limit notices, others choose to adjust the ambiance or require refills, and some shops have borrowed from Hong Kong's practice of implementing a two-hour seating limit. This tug-of-war over café space usage and consumer rights reflects the real dilemmas facing the food and beverage industry today. [more…]

Recently, a trendy café in Shenzhen made headlines on social media for refusing to serve customers with dyed hair. According to a report by Southern Metropolis Daily, a consumer posted a complaint saying that she was reminded by staff that the store did not serve customers with dyed hair and was then arranged to change seats. More surprisingly, another female customer wearing Crocs also received a similar reminder. Although there was a notice board at the entrance, it did not specify any particular dress code requirements. After the incident went viral, netizens were sharply divided: some argued that a café, as a business venue, should not be selective about its customers, while others believed that the store had the right to set its own service standards. The café responded that the brand was not discriminating against customers with dyed hair, but because the store is located on a campus and serves as a teaching support facility, it has no choice but to impose certain dress requirements on customers. [more…]

A highly anticipated coffee culture festival was recently held in a certain location, but the "100 baristas gathering experience" event that the organizers had heavily promoted surprisingly failed to materialize. Many coffee enthusiasts went there in the rain, only to find just a few coffee trucks, which sparked widespread dissatisfaction. The organizers explained that due to venue restrictions, the 100 coffee trucks event was temporarily postponed to the following day, but no announcement was made in advance, leaving visitors disappointed. The incident highlights shortcomings in the planning and emergency notification of large-scale events, and also reminds participants to pay attention to event updates. [more…]

Recently, a coffee festival held on the grassy grounds of Lujiazui in Shanghai was hit by a sudden heavy rain, plunging what was originally a lively autumn event into a sorry mess. The rain turned the lawn into mud, some stalls leaked and lost power, and visitors struggled through the wet, slippery mud, greatly diminishing the experience. Although weather forecasts had already warned of rain over the weekend, the organizers appeared to have made inadequate preparations, sparking dissatisfaction among many participants. Still, some optimistic coffee lovers found a different kind of fun in it, even joking that they got to drink coffee with a "built-in washed flavor." Below is a detailed report on the incident. [more…]

Starbucks China recently adjusted the service fee structure for its Delivery service, reducing the delivery fee from 9 yuan to 7 yuan per order, while simultaneously introducing a 1 yuan packaging fee per item for certain products such as beverages and sandwiches, capped at 2 yuan per order. Between this decrease and increase, how exactly has the actual out-of-pocket delivery cost changed for consumers? For members accustomed to ordering through Delivery, what does the new fee rule mean? Can third-party platforms avoid the packaging fee? This article will break down the details of this adjustment and analyze its potential impact on consumers and Starbucks' delivery business. [more…]

South Korea's Ministry of Environment recently announced that, in order to safeguard animal welfare, it will completely ban the display of wild animals in non-zoo venues, including the wild animal cafes that have swept South Korea in recent years. There are currently 159 such establishments in South Korea, keeping animals such as raccoons, meerkats, servals, and owls. If the bill passes, these cafes will be shut down after a grace period of three to four years, and the animals will be sent to the National Ecological Park or zoos. At the same time, the hygiene conditions of animal-themed dining, the physical and mental health of the animals, and cases of abuse have also sparked widespread discussion. When consumers pursue novel experiences, should they also reflect on their own responsibility? [more…]

The issue of Starbucks Star Gift Card extension management fees has repeatedly been thrust into the spotlight in recent years. Although the controversy has persisted for several years, consumers have recently reported that their Star Gift Cards were continuously charged this fee without their knowledge. From Mr. Gu's experience to Ms. Zhang's case of being charged for 22 months, and the endless complaints on the Black Cat platform, is this charging mechanism a reasonable rule or a failure to fulfill the obligation to remind? Consumers and Starbucks each hold their own views, arguing endlessly. This article will sort out the whole story, the views of all parties, and the official terms, to help you understand this long-running dispute. [more…]