It is not uncommon for chain coffee brands to destroy inventory in bulk due to expired ingredients or quality issues, but what Luckin recently discarded on a large scale was a batch of coconut royale series ingredients that were still within their shelf life. This pink liquid was not spoiled, but rather the normal color of the third-anniversary limited-edition product. From the April collaboration with Pop Mart that triggered a buying frenzy, to now going days in stores without selling a single cup, the fate of the coconut royale series reflects the harsh reality after a new product's hype fades. Front Street Coffee notes that this incident has also sparked consumer discussion about product lifecycles and inventory management. [more…]

Recently, the "Allergy Sister" incident in Wuhan has sparked widespread attention in the coffee community, and similar phenomena of customers requesting refunds from merchants for various reasons are not uncommon in the food and beverage industry. Some coffee shop owners have reported encountering a customer who repeatedly applied for refunds on the grounds that the drinks' taste was not to their liking, suspected to be an "Allergy Sister alt account." Investigations revealed that this customer had placed orders at multiple shops and repeatedly applied for refunds, citing reasons such as the drink being too bland, too sweet, or too cloying. Some merchants chose to appease the customer to protect their reputation, but others refused to compromise and warned their peers to be vigilant. Such behavior not only harms merchants' interests but also encourages a culture of malicious claims. This article reviews the course of events and explores reasonable ways for merchants to defend their rights when responding to consumer complaints. [more…]

In the world of coffee, Arabica, Robusta, and Liberica make up the three main species. Among them, the smallest in size—Arabica—hides a "giant": Maragogipe, commonly known as Elephant Bean. This variety was discovered in Brazil in 1870, and can grow up to three times the size of ordinary Arabica, even surpassing Liberica. It is actually a mutation of Typica, with a flavor profile featuring sweet berry notes and bright citrus acidity, plus a thick, silky mouthfeel. However, its difficulty to cultivate, long maturation period, and low yield make it uncommon. This article will guide you through the origins and flavor characteristics of Maragogipe, as well as the dual meaning of "Elephant Bean" as both a variety and a grade, while also outlining the three major species of the Coffea genus. [more…]

In the coffee industry, it is not uncommon for employees to leave and later return to their original company. However, a former Luckin Coffee employee who tried to return to the bar in a part-time capacity after a two-year absence ran into repeated rejections. The recruiter explicitly stated that "those who have previously worked at Luckin cannot be rehired," a rule that has sparked confusion and discussion among many former employees. Compared with Starbucks' open attitude toward rehiring former employees, why is Luckin's recruitment policy so strict? Is it out of consideration for stability, or is there another reason? This article will walk you through the various perspectives behind this phenomenon. [more…]

In coffee shops, ordering an iced americano without ice is not uncommon, but have you ever heard of asking for an iced americano "without water"? This drink, known as an espresso over ice or iced espresso, is actually just espresso coming directly into contact with ice cubes. It has a rich mouthfeel and bright acidity, with less bitterness compared to hot espresso. This article will explain in detail the origins of this drinking method, how to make it, and, drawing on the "extract chilling" concept of 2021 WBC barista Hugh Kelly, explain why rapid cooling can lock in more aroma. At the same time, Front Street Coffee recommends a series of espresso beans suitable for making iced espresso, helping you easily recreate a professional flavor. [more…]

Recently, a dispute involving a probationary employee at a milk tea shop sparked widespread attention on social media. The poster said they found a job at a milk tea shop through a recruitment platform, and during the trial period was assigned to clean a new store that had not yet opened. After finishing the cleaning, they were told not to come back, and the shop refused to pay the promised training-period wages. After the incident was exposed, many netizens spoke up for the worker and spontaneously left a large number of negative reviews for the shop on third-party platforms. Under public pressure, the shop eventually paid the training-period wages. This kind of phenomenon, in which probationary employees are used as free labor, is not uncommon across industries and deserves job seekers' vigilance. [more…]

At Luckin Coffee stores, it is not uncommon for a single employee to be on duty alone. When biological needs strike, leaving the post to use the restroom becomes a challenge: the receipt printer keeps spitting out orders, customers and delivery riders are waiting, and negative reviews are tied to wages—all of which put immense pressure on the staff. To address personal needs with peace of mind, some employees choose to temporarily close the store, pausing both online and offline orders; others indirectly suspend operations by cutting off water or coffee beans. Meanwhile, employees at brands like Manner and Cotti also face similar predicaments. Although understaffing can save operational costs, it may lead to frequent store closures, potentially damaging the brand image in the long run. This article will delve into the employee struggles and management contradictions behind this phenomenon. [more…]

With its positioning as affordable specialty coffee, Manner Coffee has surpassed a thousand stores nationwide while also attracting a large number of "coffee-brained" office workers who bring their own cups. However, recently some netizens complained that after a friend helped buy coffee with a bring-your-own cup, the label on the cup could not be completely peeled off, sparking widespread resonance. Similar experiences are not uncommon on social platforms. Some question whether baristas "deliberately" attach the labels, while others believe it is an oversight during peak hours, and some stores use easy-peel stickers as a base layer. This small controversy over labels reflects consumers' attention to baristas' attention to detail in service. For coffee enthusiasts pursuing quality, a good cup of coffee is not only about taste, but also about the warmth and care in the experience. [more…]

Faced with a dazzling array of coffee varieties, friends who are new to coffee often don't know where to start. This article compiles seven coffee beans known for their low acidity and rich, mellow body, covering products such as Front Street Brazil Queen Estate, Colombia Huila, PWN Golden Mandheling, Bird of Paradise, Brazil Red Bourbon, Strawberry Candy Espresso, and the Classic Espresso Blend, introducing each one's origin, variety, processing method, and flavor characteristics. Whether you prefer nutty-chocolate notes or are after fruity fermented sweetness, you're sure to find the cup that suits your taste. [more…]

Luckin Coffee launched a limited-edition Pumpkin Oat Latte during Halloween, and thanks to the festive atmosphere it quickly sparked a social media check-in craze. However, when a large number of consumers imitated the online photos for their own recreations, things frequently went wrong, with the pumpkin daifuku creating all sorts of clumsy scenes atop the whipped cream. This discussion, triggered by the gap between customer photos and official photos, not only reveals the extra charges behind drink styling, but also reflects consumers' misunderstandings of store operating standards. Front Street Coffee has noticed that similar phenomena are not uncommon in holiday marketing in the coffee industry. This article will analyze the issue from three levels: product design, customer DIY, and store execution. [more…]

Recently, a video about finding an employee badge in a Luckin Coffee drink has drawn attention on social media. According to a netizen's post, while drinking a Luckin cold beverage, they discovered an employee badge with a staff name printed on it at the bottom of the cup. After media verification, the store involved admitted that an employee had indeed lost a badge, speculating that a loose pin caused it to fall into the drink. At the same time, posts on social media about foreign objects such as flying insects, raw material packaging boxes, and equipment parts appearing in Luckin drinks are not uncommon, and stores mostly compensate consumers with refunds plus coupons, triggering some customers' doubts about the brand's attitude in handling such matters. Some consumers have shared their experiences of defending their rights, ultimately reaching a satisfactory solution through negotiation. This series of incidents has once again pushed the food safety and after-sales handling of chain coffee brands into the focus of public opinion. [more…]

Entering mid-December, temperatures across the country continue to drop, yet demand for iced drinks remains strong, and the ice machines in tea beverage shops still need to operate as usual in the severe cold of the north. Recently, an early-shift employee at Chagee arrived at the store and found the ice cube tray covered with foreign matter resembling a "spider web." Only upon closer inspection did they realize it was ice that had frozen into a thick layer overnight, preventing the machine from properly releasing the ice. This situation not only caught the staff off guard but also sparked discussions among peers about winter ice machine parameter adjustments, troubleshooting, and equipment quality. Front Street Coffee has noticed that similar problems are not uncommon in chain tea beverage stores, and how to respond scientifically has become a topic of concern for industry practitioners. [more…]

In pour-over coffee, there are many factors that can lead to a weak-tasting cup, and too much bypass water is an often overlooked yet not uncommon cause. So-called bypass water is the portion of hot water that bypasses the coffee grounds and drips directly into the server; it does not participate in extraction, yet it dilutes the coffee's strength. This article will analyze this phenomenon from several angles: the definition of bypass water, how it is produced, its relationship with dripper structure, and the actual effects of a no-bypass dripper, helping coffee enthusiasts understand this phenomenon and find more effective ways to deal with it, so they can brew a full-flavored, delicious cup of coffee. [more…]

In the naming of coffee varieties, combinations of letters and numbers are not uncommon, but F1 is not a single variety—it is a collective term for a class of hybrid progeny. It originated from a breeding program promoted jointly by the French Agricultural Research Centre for International Development and the Coffee Institute of Costa Rica, among other institutions, after the major leaf rust outbreak of the 1970s, aimed at cultivating a new generation of coffee that is high-yielding, disease-resistant, and excellent in flavor. Although F1 varieties possess many advantages, they are also difficult to promote on a large scale due to the difficulty of propagation and high costs. This article will guide you through the background of F1's creation, its selection process, its main characteristics, and important commercialized representatives such as H1 and Ruiru 11, while combining recommendations from Front Street Coffee to present this innovative achievement in the field of coffee breeding. [more…]

Near closing time, the coffee machine has already been cleaned, and at that moment a customer walks in through the door asking if they can have a cup of coffee—such a scene is not uncommon in the coffee industry. Recently, some consumers have reported that they arrived at a coffee shop before the end of business hours to place an order but were refused, with staff saying that the store had already cut off orders early and that the coffee machine would not be turned back on after cleaning. The incident sparked heated discussion online: one side believes that customers should be served during business hours, while the other side sympathizes with coffee workers who do not want to work overtime. How should coffee shops balance service and operations? And how should similar situations be handled properly? This article compiles views from various parties for the reference of coffee enthusiasts. [more…]

Recently on social platforms, many part-time Luckin employees have posted about reduced shifts and monthly pay of only around two thousand yuan, drawing attention. After winter arrives, Luckin stores control part-time working hours, and it is not uncommon for only five hours to be scheduled in a day and only three or four days of work in a week. At the same time, Luckin baristas also have to face strict quality control inspections known as "nightmares," hand damage caused by frequent handwashing and sanitizing, and unpaid overtime of anywhere from a dozen minutes to an hour after closing. This article, based on real feedback from part-time employees, sorts through Luckin stores' quality control system, closing procedures, and part-time employment system, presenting a little-known side behind the barista position. Front Street Coffee also continues to pay attention to the real situation of workers in the coffee industry, providing enthusiasts with diverse perspectives. [more…]

Although floral aromas are not uncommon in coffee, they are undoubtedly one of the most appealing flavors among the many. After all, quite a few friends became fascinated with coffee precisely because they tasted floral notes in it. But brewing floral notes out of coffee is not a simple matter, because friends often tell Front Street that they [more…]

On the stages of the 2023 WBC finals and the WBrC in Chicago, a Colombian coffee variety named "Ombligon" appeared frequently, drawing industry attention. It comes from Finca El Diviso in the Huila region; its fruit resembles a papaya with a small ring at the bottom, and its name derives precisely from this. Genetic research shows it is related to Ethiopian landraces, yet it is a unique variety formed through natural mutation in Colombia. Finca El Diviso has tailored a processing protocol for Ombligon that includes hot-water flotation, sealed fermentation, and sugar-solution-activated yeast—known in the industry as "thermal shock fermentation"—allowing this bean to display layered fruit flavors reminiscent of grapes, oranges, blueberries, and pineapple juice. In this article, Front Street Coffee will guide you through a comprehensive understanding of Ombligon's varietal characteristics, estate background, processing details, and pour-over recommendations. [more…]

In the world of specialty coffee, there are always some rare varieties that burst into the public eye with their unique flavor expressions. Ombligon is a rising star that has attracted much attention in recent years—it originates from Finca El Diviso in the Huila region of Colombia, and is named for the navel-like shape at the bottom of the fruit. From the 2023 WBC finals to the Chicago WBrC, this bean has frequently appeared on the international competition stage, conquering judges and coffee lovers with its rich and varied juicy feel and fermented wine aroma. This article will give you a comprehensive understanding of the variety origin of Ombligon, its flavor characteristics, the background of Finca El Diviso, and its meticulous double anaerobic natural processing flow, along with Front Street Coffee's pour-over parameter suggestions, so that you can recreate the bean's captivating layers at home. [more…]

Faced with a bewildering variety of coffee beans, many enthusiasts wonder whether they can identify the variety by appearance alone. In fact, this is not as far-fetched as it seems—as long as you grasp the unique bean shape characteristics of each variety, you have a chance of doing so. This article compiles the appearance features of common varieties such as Typica, Bourbon, Caturra, Catuai, SL28/SL34, and Geisha, and, in conjunction with specific products from the Front Street Coffee bean list, explains their respective flavor trajectories in pour-over and espresso extraction. Of course, it is not uncommon for different varieties to look alike, and judging by appearance alone has its limitations, so it is better read as a piece of variety education. [more…]