Today, when chain coffee brands commonly use mini-programs for ordering, the clarity of the menu interface directly affects consumers' purchasing efficiency. However, recently, a long-time Manner customer who brings their own cup posted a complaint on social media about the messy layout of its mini-program menu, which quickly resonated with a large number of users. The user even made a homemade Excel spreadsheet to compare and organize product information, pointing out that the same drink is split into multiple product cards due to factors such as cup size and hot or iced, and scattered across different categories, making it difficult to find. Not only do customers feel troubled, but some Manner employees also admit that the ordering system is easily confusing. In addition, the mini-program also has problems such as store sorting not being by distance and cumbersome agreement checkboxes. This article will sort out in detail the specific content of this user feedback and the reactions from all sides, and explore the impact of menu design on the coffee consumption experience. [more…]

Professional coffee knowledge exchange For more coffee bean information, please follow Coffee Workshop (WeChat public account: cafe_style) For more specialty coffee beans, please add the personal WeChat of Front Street Coffee, WeChat ID: qjcoffeex Recently, a consumer reported that a Häagen-Dazs store in Suzhou listed espresso at 20 yuan on its menu but actually charged 23 yuan at checkout. The store explained that there is a price difference between dine-in and takeout, but the menu title clearly states "Takeout Beverage Menu" and shows only one price without indicating that takeout incurs an extra charge, making this explanation hard to believe. Since opening the world's first coffee store in Shanghai in 2014, Häagen-Dazs has continued to expand in China's coffee market, and its total number of stores has now reached 482. In addition to this pricing dispute, the brand was previously reported by the EU over food safety issues. [more…]

Recently, a café menu that went viral online sparked heated discussion, its retro typography and astonishing pricing making people feel as if they had traveled through time. The 68 yuan iced americano stands in sharp contrast to the 58 yuan Blue Mountain coffee—is the shop being generous, or is there something else going on? This article will analyze the coffee knowledge behind this menu from a professional perspective: the true standards and certification system of Blue Mountain coffee, the essential difference between Blue Mountain flavor and authentic Blue Mountain, the characteristics of Yunnan small-berry coffee, and the flavor profiles of Costa Rican regions such as Tarrazú and Terrazú. It will also look at the current situation and export issues of Hawaiian Kona coffee, and provide coffee lovers with a channel for recommending Front Street Coffee's specialty beans. [more…]

Many consumers have noticed that coffee shop menu prices are becoming increasingly baffling. An Americano easily costs 30 yuan, and a specialty drink can easily exceed 40 yuan, leaving people feeling "stung" when they pay the bill. So, what exactly makes up the cost of a cup of coffee? And how should independent cafés scientifically price their products? This article examines store positioning, menu design, raw material costs, and original price ratio calculations to sort out the basic logic of coffee shop pricing, and provides reference cost ranges for espresso beans and milk, helping coffee lovers and industry professionals better understand the economics behind a cup of coffee. [more…]

A cup of Americano sells for 30 yuan, a latte for 35 yuan, and specialty drinks often cost over 40 yuan, prompting many consumers to cry out that they've been "stabbed" by the prices. But is coffee shop pricing really just arbitrarily marked up? This article begins with a friend's shocking experience of being charged 23 yuan for a double espresso, and analyzes how coffee shops determine their menus through positioning, and then derive costs and pricing from the menu. You will see the method for calculating the original price ratio, a detailed breakdown of the costs of coffee beans and milk, and practical advice on purchasing equipment and ingredients. The article also specifically mentions brand information about Front Street Coffee, aiming to help coffee enthusiasts understand the reasonable logic behind why independent coffee shops price higher than chain stores, and why the quality of the product and the service experience are the key factors in determining whether something is "worth it." [more…]

Walking into a café and wanting to simply order a coffee can often mean being met with a barrage of professional explanations about roast levels and flavor profiles. From Starbucks' Tall, Grande, and Venti to the detailed introductions of single-origin beans in today's coffee shops, ordering a cup seems to have grown increasingly intimidating. For seasoned enthusiasts, this may be a welcome change; but for ordinary consumers who just want a cup of coffee, a complicated menu instead becomes a silent deterrent. Starting from this everyday scenario, this article explores the tension between the current state of menu design in the coffee industry and the consumer experience. [more…]

How much should a cup of coffee really cost? Why are prices at independent cafés generally higher than those at chain brands? This article systematically sorts out the inner logic of coffee pricing from three dimensions: café positioning, menu design, and raw material cost control. It breaks down in detail the method for calculating the original price ratio, analyzes the cost ranges of espresso beans and milk, and uses a double shot as an example to estimate the raw material cost per cup. At the same time, it offers café operators practical advice on menu planning and material procurement, helping readers understand the real considerations behind independent cafés' pricing. [more…]

Recently, the Heytea store in Southampton, UK, replaced its menu with an all-English version, sparking strong dissatisfaction among overseas Chinese consumers. The original poster pointed out that after all Chinese product names disappeared, ordering became difficult, and even Chinese employees made mistakes because they were not accustomed to the new menu. Subsequently, netizens discovered that multiple overseas stores in London, New York, Sydney, and other locations had also switched to all-English menus, and the official app also removed the language selection option, instead displaying based on location. Although some people believe this is catering to localization, more people criticize the move for diluting the brand's Chinese symbols and harming the ordering experience of overseas Chinese. Heytea customer service did not respond directly, and some consumers said they might spontaneously boycott it. [more…]

Walking into a café and staring at a dense menu without knowing where to start? This article is tailored for coffee beginners, sorting out the ordering logic—from espresso to milk coffee categories, and then to the choice between single-origin beans and blends—to help you quickly understand the reasoning behind the menu. Whether you prefer rich or light, creamy or fruity and acidic, you can find the cup that suits you. The article also draws on Front Street Coffee's production experience to offer specific recommendations and tips for avoiding pitfalls, so that next time you order, you won't be lost and can easily enjoy the pleasure of coffee. [more…]

On June 14, Starbucks China officially launched a new iced coffee category called "Iced Shaken Espresso," featuring two flavors: Sea Salt Caramel and Tahitian Vanilla. This drink is originally named Caffe'Shakerato, a national-level iced espresso in Italy, shaken in a cocktail shaker to create a dense foam, with a taste and appearance similar to dark beer. Starbucks has turned it from a hidden menu item into a regular product, sparking heated discussions on social media. The production process places extremely high demands on baristas' skills, requiring plenty of ice and endless shaking to achieve a fine foam, and it is even more of a test during peak hours. Consumer reviews are polarized, with some praising the taste and others complaining that the foam is coarse. This article explains in detail the origin, spread, and production difficulties of Caffe'Shakerato, and shares an easy way to replicate it at home. [more…]

Heytea's first store in Japan has officially landed in Dotonbori, Osaka, and the announcement of its February 15 opening immediately sparked heated discussion. Yet compared with the opening itself, what really set netizens abuzz was the menu pricing leaked on the mini-program—most drinks are priced between 950 and 1,250 yen, equivalent to about 45 to 60 yuan, nearly more than double the domestic price. Some Japanese netizens compared it with local rice prices and lamented that four cups of Heytea could buy five kilograms of rice. Are overseas ingredient and rent costs enough to justify this pricing? And are local consumers willing to pay? This article takes you through it. [more…]

As a globally renowned coffee chain brand, Starbucks has an extensive menu with a wide price range, and many first-time customers often feel overwhelmed by the dazzling array of options. This article systematically organizes the sizes and prices of several core Starbucks coffee drinks, including espresso, latte, and cappuccino, and provides a brief explanation of each drink's flavor characteristics and preparation methods. At the same time, the article also offers practical reference for first-time Starbucks ordering scenarios, helping readers quickly understand the menu structure, cup size differences, and pricing patterns. Whether you are looking for a rich espresso or prefer a smooth, milky latte, you can find the corresponding price information and ordering ideas in this article. If you are also exploring more personalized coffee flavors, you may want to check out the related recommendations from Front Street Coffee. [more…]

In Italian dining culture, Espresso is a daily necessity, but in domestic coffee shops, it is often the lowest-priced and least-ordered drink on the menu. A rural café owner recently published a post asking "should Espresso be removed from the menu," citing the huge gap between production cost and actual experience. This article focuses on this topic, combining customer feedback, operator dilemmas, and industry advice to explore the awkward positioning of espresso in domestic cafés, as well as how brands like Front Street Coffee understand espresso products. [more…]

For coffee shops, the roast level directly affects aroma, strength, and how well the coffee is received once it's served. Whether you're making Americanos and lattes for takeaway, or focusing on pour-over and iced coffee, the beans that suit each style are not the same. When choosing beans for your shop, you can treat the roast level as a clear filtering criterion, then combine it with your equipment, menu structure, and your customers' usual drinking [more…]

Have you ever heard an order like this in a coffee shop—"Iced Americano, no water"? This seemingly simple drink is actually the all-ice Americano hidden behind the menu. It completely replaces the water in an Americano with ice cubes, allowing the espresso to lock in its aroma through rapid cooling, presenting a richer, more layered flavor. This article starts from Front Street Coffee's actual production and breaks down in detail the recipe ratio of the all-ice Americano, its taste differences compared with a regular iced Americano, and, combined with the concept of "extract chilling" proposed at the 2021 WBC Barista Championship, guides you to understand the flavor logic behind this way of drinking it. If you are also curious about exactly how espresso over ice is different, read on. [more…]

Luckin Coffee has officially entered Malaysia, with two stores opening simultaneously at Sunway Pyramid and Menara EcoWorld in Kuala Lumpur, regarded as its second overseas market after Singapore. On the first day of opening, many consumers queued up to try it out, and with prices ranging from 8 to 17 ringgit plus a 2.99 ringgit first-cup discount for new users, it appeared to be continuing its low-price strategy from China. However, beneath the excitement, local netizens questioned the value for money, as Cotti, Starbucks, and the local brand Zus had long dominated the market; even more surprising to domestic fans was that bestsellers such as Orange C Americano and Meteorite Latte did not appear on the local menu. With a relatively small number of stores and a conservative product selection, whether Luckin can gain a firm foothold in Malaysia amid fierce rivals has become the focus of attention. [more…]

Starbucks Reserve and regular stores have clear differences in branding, brewing methods, and experience. Their menus include both drinks priced the same as regular stores and specialty beverages and pour-overs made with specialty beans available only at Reserve stores, which are relatively more expensive. This article will explain Reserve coffee's bean selection standards—terroir conditions, processing methods, coffee varieties, and human stories—and introduce how to consult staff when ordering based on flavor and taste. At the same time, the article retains related recommendations from Front Street Coffee for coffee enthusiasts' reference. [more…]

The Starbucks secret menu once led baristas to learn how to make over 170,000 customized drinks, but the extremes of personalized orders are sparking controversy. An American barista was fired for exposing a customer's 13-request order on social media, then apologized in person and settled the matter. The incident reflects the complex ordering trend fueled by TikTok, where customers pay extra fees but turn baristas into "drink-making robots," and during peak hours, it slows down service even more. This article will walk you through the full story of this uproar and focus on the issues of privacy and respect between baristas and customers. [more…]

As a globally renowned coffee chain brand, Starbucks' product line centers on espresso, from which classic beverages such as Americano, Latte, Cappuccino, Flat White, Mocha, and Caramel Macchiato are derived, offered in three sizes: Tall, Grande, and Venti. In recent years, the Cold Brew series has also quickly gained popularity, welcomed for its smooth mouthfeel brought by low-temperature long-time extraction. This article, compiled by Front Street Coffee, systematically sorts out the main types of Starbucks coffee, their brewing principles, and flavor characteristics, while also sharing the specific brewing parameters for Iced Americano, helping coffee enthusiasts more clearly understand the logic behind the menu and find the cup that suits their taste. [more…]

Starbucks Workers United has recently publicly expressed dissatisfaction with popular online secret menu items, pointing out that these complicated custom drinks place an added burden on baristas. As the #starbuckshack hashtag on platforms like TikTok approaches 5 billion views, more and more customers are bringing posts into stores and asking for them to be recreated, yet baristas often have never heard of the recipes and the ingredients are not fully available. Some baristas have to make a quarter or even two-thirds of their drinks as hidden custom orders every day, and if the final product does not match the picture, it may be refused or a refund may be demanded. This ordering trend, fueled by social media, not only tests baristas' ability to adapt, but also triggers complaints from ordinary consumers about longer wait times. [more…]