When ordering milk tea, getting stuck by the minimum delivery price and delivery fees—wanting just a single cup but having to force yourself to add more—is a daily frustration for many consumers. Some people order an extra cup they can't finish just to meet the threshold, while others add toppings and then have to leave a note begging the staff not to include them, going to great lengths just to enjoy one cup. Recently, the established milk tea brand Yidian Dian launched a pack of pocket tissues priced at 0.57 yuan, which netizens have dubbed a "order-filler神器" (order-filling神器), with a post receiving over 19,000 likes. This pocket tissue comes in four fresh designs and is currently only sold in Jiangsu, Zhejiang, Shanghai, Sichuan, and Henan. As coffee enthusiasts, Front Street also often follows such consumer topics—let's see how single-cup drinkers tackle the order-filling dilemma. [more…]

Luckin Coffee's prune series launches nationwide today. In addition to the returning prune latte, a new prune americano has also been introduced. The company seems to have anticipated the possible gastrointestinal reactions from combining prunes with coffee, setting the limited-edition merchandise as facial tissues. However, some customers unexpectedly received a whole strip of pocket tissues when picking up their orders, sparking heated discussion on social platforms, with some expressing envy and others questioning inconsistent giveaway standards. Luckin employees urgently spoke out to explain the promotion rules and earnestly requested customers who received extra giveaways to return them, to avoid the store being held accountable. [more…]

Recently, a post by a Costa employee complaining about excessively high company KPIs sparked heated discussion on social media. The poster pointed out that stores require more than 40 food items to be sold for every 100 drinks, forcing some employees to dip into their own pockets to boost performance, mocking themselves as "paying to work." Meanwhile, employee benefits have shrunk year by year, with New Year gift boxes reduced to just candy and chocolate, and the 13th-month salary nowhere to be seen. Chaotic internal management, store closures, and customer attrition have left this one-time Starbucks rival increasingly marginalized in the Chinese market. Workers left comments lamenting that under such pressure, the thought of resigning grows stronger by the day. [more…]

Order a takeaway coffee and what arrives is espresso, milk, and ice each in separate packaging, requiring you to assemble it yourself—this new format, known as "pocket coffee," is drawing attention on social platforms. Its emergence addresses takeaway pain points such as dissipating milk foam and loss of flavor, while also catering to young people's desire for participation and ritual. According to Deloitte data, the number of coffee shops in China has approached 110,000, with independent cafes accounting for as much as 87%, and takeaway has long become an important channel for their survival. Why has portioned coffee become popular? Can it balance flavor and experience? And what new problems might it bring? This article sorts through them one by one. [more…]

Recently, a news story about a milk tea shop employee who replaced the store's payment collection channel with a personal payment QR code and pocketed the revenue has attracted widespread attention. The shop owner exposed in-store surveillance footage on social media, showing the employee presenting a personal payment code to customers while working alone and inducing consumers to scan it by claiming the "payment device was malfunctioning." The owner said the account discrepancies had persisted for a long time, but the employee did not stop. The store has now collected all surveillance evidence and is preparing to call the police. This incident not only exposed loopholes in the store's daily management but also once again sparked discussions in the food and beverage industry about payment security and employee integrity. [more…]

Luckin Coffee recently collaborated with the popular internet IP "EverydayOneCat" to launch two limited-edition drinks: Probiotic Americano and Probiotic Iced Tea. The Probiotic Americano made a brief appearance as a Shanghai-exclusive in October last year, and is now available nationwide, sparking a buying frenzy among fans. However, consumers' focus is not on the flavor of the drinks, but on their laxative effect—the combination of probiotics, caffeine, and ice has been jokingly dubbed "Poop Water" by netizens. This time, Luckin includes 3 packs of collaborative pocket tissues with each order, which, compared to the 1-pack configuration of last year's Prune Americano, has sparked even more imaginative speculation among netizens. On social media, some report "immediate results," while others say they had no reaction at all, making individual differences the focal point of discussion. This article will outline the background of the new product launch, consumer testing feedback, and various viewpoints. [more…]

As the Dragon Boat Festival approaches, Starbucks' Frappuccino Dumplings have made their return to stores, bringing with them forced sales tasks for employees. Some customers report that even after clearly declining, they are still repeatedly pestered by staff recommendations, which is extremely annoying. On the other hand, Starbucks employees are also full of grievances; facing mandatory sales targets from the company, they have no choice but to use various channels to clear inventory, even paying out of their own pockets. This buying-and-selling game surrounding Frappuccino Dumplings reflects the deep contradiction between brand performance pressure and consumer experience. [more…]

Every year when Frappuccino粽子 hit the market, Starbucks stores enter a tough battle. Although the flavors have been improved this year, consumers' old impressions of the little zongzi still linger, and the pressure on frontline employees doubles. To meet sales targets, partners resort to all sorts of tricks—from buy-a-bag-get-a-zongzi-free, hand-drawn customizations, to exaggerated copywriting, and even paying out of their own pockets to subsidize. Meanwhile, scalpers have also set their sights on redemption vouchers, buying low and selling high, and the brand recently appears to be cracking down on violations. This article takes you through the panorama of sales surrounding Frappuccino zongzi. [more…]

Recently, a job seeker on a recruitment platform questioned a Cotti Coffee store manager about the requirement to buy their own work uniform, only to be hit back with "Has your family fallen on hard times?" — sparking widespread discussion online. Cotti's customer service responded that its operating stores are all partner stores, and uniform requirements are decided by the store manager. So, is it legal for employees to pay out of pocket for work uniforms? Article 9 of the Labor Contract Law has clear provisions on this, but the specifics depend on the situation. This article sorts through the course of events, the legal boundaries, and netizens' views, and includes Front Street Coffee's professional communication channels. [more…]

Summer jobs are supposed to be a way for students to earn pocket money and gain social experience, yet 14 students in Meicheng, Meizhou, encountered an absurd situation when applying for summer work at a coffee shop: before even starting the job, they were charged deposits ranging from several hundred to over a thousand yuan by the shop owner. What's even more frustrating is that most of them never worked a single day, yet getting their deposits back proved extremely difficult. This incident not only exposes the risks of recruitment information on social platforms, but also serves as another reminder to job seekers: it is illegal for employers to charge work deposits. [more…]

Recently, a consumer in Nanjing discovered that after purchasing a drink at a Starbucks, the cup label prominently displayed a single Chinese character "骚" (meaning "flirty" or "lewd"). The store explained that the character was the staff member's membership ID within the app, which was automatically printed on the label due to the use of a coupon. The consumer questioned this, stating that they were not informed about the coupon usage when placing the order, which also involved points issues, and suspected that the staff member was pocketing the difference. The incident sparked widespread discussion online, with both sides disputing whether the name on the label came from the consumer's custom nickname or the staff member's ID, and no settlement has been reached yet. [more…]

Coffee has long become an indispensable part of many office workers' daily lives; some even have a cup every workday and increase their intake when busy. Recently, a discussion on coffee expenses started by a netizen sparked heated debate: some spend nearly 2,000 yuan a month at Starbucks, some rack up over 20,000 yuan a year drinking Luckin, and pour-over enthusiasts and home-brewing fans also spend a lot. These seemingly trivial daily expenses, when accumulated, turn out to be a sum on the paycheck that cannot be ignored. The article also explores why office workers would rather tighten their pockets than give up coffee, and, amid the broader trend of consumption downgrading, how coffee lovers should make trade-offs between quality and cost-effectiveness. [more…]

Training new hires is a routine part of daily life at a coffee shop, but for some veteran Starbucks employees, this experience can feel like a nightmare. Recently, an employee shared their ordeal of training part-time new hires during the Spring Festival peak period:违规操作被检查老师抓包、升杯不收钱自掏腰包补差价、牛奶有效期写成1月32号……Each incident was both absurd and amusing. Many peers resonated with this, saying that training is physically and mentally exhausting, and called on Starbucks to give trainers a raise. At the same time, some voices pointed out that letting new hires with only a week on the job work at the bar itself deviates from the training process, and the problem shouldn't be entirely blamed on the newcomers. This discussion about training reflects the current reality of staff shortages in some stores. [more…]

Recently, a Starbucks in Shanghai has sparked widespread discussion online for becoming a regular gathering place for Go enthusiasts. Every Monday, Thursday, and Saturday afternoon, numerous players bring their own Go sets and gather here, with the largest turnout exceeding thirty people. This spontaneously formed Go circle has grown to nearly four hundred members. The organizer not only voluntarily helps everyone find playing partners but also pays out of pocket for orders each time. However, as the number of participants increased, the store made two requests: to keep noise levels down as much as possible, and to encourage everyone to make appropriate purchases. This symbiotic relationship between the coffee shop and the Go players has triggered discussions about the boundaries of public space use and civilized coexistence. Front Street Coffee pays attention to every detail in coffee culture and explores with you the possibilities of the city's third space. [more…]

At the 2021 WBrC World Coffee Brewing Championship, champion Matt won with a blend rather than Geisha, sparking widespread attention. His recipe consisted of 60% naturally processed Eugenioides and 40% washed Catuai; the former provides extremely high sweetness, while the latter brings clear acidity. In brewing, he used a metal V60 dripper, a 1:15 coffee-to-water ratio, five-pour pouring, and innovatively controlled the water temperature in two stages: 93°C and 88°C. Through video analysis, Front Street Coffee found that his pouring ratio closely resembles Tetsu Kasuya's 4:6 brewing method. This article provides a complete analysis of this competition regimen, which balances sweetness and complexity and offers extremely high compatibility, for coffee enthusiasts to reference and learn from. [more…]

For many people, the first impression of coffee is the word "bitter"—that deep, dark flavor can even evoke the experience of drinking Chinese herbal medicine. But can coffee really be equated with Chinese herbal medicine? From the perspective of traditional Chinese medicine, coffee does indeed have certain medicinal value: it is pungent and warm in nature, and can refresh the mind, boost kidney yang, and promote diuresis. However, hot Americano and Chinese herbal medicine differ fundamentally in extraction method, purpose of consumption, and purchasing channels. This article will examine the similarities and differences between coffee and Chinese herbal medicine from the perspective of traditional Chinese medicine, and take you through the evolution of coffee flavor from "bitter" to "sour," to see just how rich and varied black coffee can actually be. [more…]

Recently, a customer's complaint about Cha Yan Yue Se on social media sparked widespread discussion. The customer, because a pregnant friend was feeling unwell, went to a Cha Yan Yue Se store in a Changsha mall to ask for a cup of warm water, but was told that the store had no cups available and could not provide it. She then went upstairs to CHAGEE, where the staff immediately gave her a large cup of hot water. In this comparison, the poster's feelings about the service of the two brands were completely different. After the post was published, netizens' opinions split into two sides: some believed CHAGEE's service was more humane, while some local Hunan consumers defended Cha Yan Yue Se, pointing out that Cha Yan Yue Se stores keep free drinking water and customer cups available year-round for passersby to take on a self-service basis, and this time it may simply have been that the cups happened to run out. Cha Yan Yue Se employees also came forward to explain that the store has strict rules on the use of paper cups, and using takeaway cups to hold free hot water requires paying out of pocket. In this controversy, who is actually right and who is wrong? Has the additional service of tea beverage shops been taken for granted? Let us look at the full picture of the incident together. [more…]

If you're a beginner and you ask a seasoned coffee veteran to recommend a practical, easy-to-use pour-over dripper, then Front Street Coffee believes the dripper they'd recommend to you is most likely a product launched over 20 years ago—the V60. Even though new drippers keep coming out every year, as of today, it's still [more…]

As public demand for coffee grows, more and more coffee enthusiasts are buying related coffee equipment. In the third wave of specialty coffee, online sales of pour-over coffee equipment have been steadily rising, and it is also becoming increasingly common for coffee lovers to keep an espresso machine at home. However, [more…]

For enthusiasts who are just getting into espresso, how to correctly use a coffee machine to extract a qualified shot of espresso is often the most confusing part. From the choice of coffee beans and the type of grinder, to the adjustment of grind size, the techniques of distributing and tamping the grounds, and then to the control of the coffee-to-water ratio, extraction pressure, and temperature—every variable directly affects the flavor in the final cup. Based on the practical experience of Front Street Coffee, this article systematically sorts out the complete knowledge framework of espresso extraction, helping beginners establish clear parameter concepts, while also sharing Front Street Coffee's specific latte recipe and milk frothing techniques, making home espresso preparation more methodical. [more…]