Shanghai recently issued the "Implementation Measures for the Administration of Food Business Licensing and Filing in Shanghai," effective from May 10, 2024. The new regulations abolish secondary-category licensing items and support mixed multi-format operations, allowing coffee shops, bars, and others to coexist in the same storefront, while non-catering stores such as bookshops and clothing stores can also apply for a business permit to make beverages on-site. At the same time, "made and sold on-site" has been adjusted to "made and sold on the premises," the 19 business catalog items have been simplified into 4 categories—hot food, cold food, raw food, and self-made beverages—and the 6-square-meter production site restriction has been removed. In response to the long-disputed "smashed cucumber" issue, the new regulations allow a dedicated area only. Whether the policy benefits can activate the market and ensure food safety still needs time to be tested. [more…]

Recently, market regulators conducted surprise inspections of selected outlets of well-known beverage brands %Arabica and Heytea, sparking widespread consumer discussion about food safety in freshly made coffee and tea drinks. The operation focused on raw material storage, operational standards, and hygiene conditions, with the inspection results revealing that some outlets still have room for improvement in detail management. As coffee lovers, we should not only pay attention to flavor performance but also prioritize the safety and quality of beverages. This article will recount the inspection process and findings, and, in conjunction with the product characteristics of brands such as Front Street Coffee, explore how the industry can uphold the bottom line of food safety amid rapid expansion. [more…]

In recent years, animal-themed experience venues such as cat cafes and pet-friendly restaurants have rapidly gained popularity in cities, becoming a go-to escape for many office workers seeking to relieve stress. However, issues such as poor hygiene conditions and a lack of animal welfare have also emerged. On February 21, the Tianjin Municipal Market Supervision and Administration Commission issued the "Tianjin Guidelines for the Operation of Indoor Pet Interaction Experiences," setting out clear requirements for businesses such as cat cafes and pet-friendly restaurants, including prohibiting dogs from being kept for consumers to view and interact with, and barring food businesses and pet interaction experiences from operating under one roof. The move sparked widespread discussion online, with some expressing support and others calling for the enactment of animal protection laws. Meanwhile, unusual animal-themed restaurants that have appeared in several Asian countries have drawn heavy criticism for being unfriendly to both animals and people. Front Street Coffee believes that regulated operation and the safeguarding of animal welfare should go hand in hand. [more…]

As Shanghai resumes work and production, people are returning to coffee shops to enjoy the long-awaited coffee time. However, an internet-famous shop called "WHEN PIGS FLY," which was once ranked first among popular coffee shops in Shanghai, has been investigated for using expired food ingredients. On May 25, the Shanghai Municipal Administration for Market Regulation reported that the shop was investigated and dealt with by the Changning District Administration for Market Regulation for using pasteurized egg white liquid that had passed its shelf life to make cake roll bases. Four used egg white liquid boxes were found at the scene, one of which was expired for more than 20 days, and 24 semi-finished products had been processed. The incident sparked heated discussions among netizens, with some surprised, some worried, and others calling for heavy penalties. Food safety has once again become a bottom line that cannot be ignored in the coffee industry. [more…]

A single lemon seed in a cup of iced fresh lemonade actually prompted a market regulation inspection? Recently, a netizen in Hefei, Anhui, captured footage of a Mixue Ice Cream & Tea store being inspected by market regulation staff, triggered by a consumer complaint that the drink tasted bitter and had lemon seeds left in the cup. The incident sparked widespread discussion online, with some finding the complaint absurd and others believing a consumer would not make such a fuss over a mere lemon seed. The Mixue store responded that freshly cut lemon slices containing seeds is normal and that their presence in the drink was not due to employee misconduct. Market regulation staff confirmed they had inspected the store and made clear that the lemon seed issue does not involve food safety. This seemingly trivial customer complaint reflects the various bizarre complaints the tea beverage industry faces daily and has also sparked discussion about standardized procedures for freshly cut fruit drinks. [more…]

A recent video claiming that coffee is allowed to contain 10% cockroaches has caused concern among many coffee lovers. The video mentions that insects often cannot be completely separated from coffee beans, so they go through the roasting and grinding process along with them. Most food regulatory agencies do allow a certain proportion of insect content in food. Cockroaches themselves are rich in protein and pose no direct harm to the human body, but people with allergies need to pay special attention to pre-ground coffee powder. This article will discuss this topic to help everyone view the issue of insects in coffee rationally, while continuing to focus on professional coffee knowledge and recommendations for high-quality coffee beans. [more…]

Recently, a second-hand ice machine has stirred up controversy between NetEase and Nestlé. A second-hand ice machine bearing Tencent's logo was discovered in NetEase's break room. NetEase later confirmed that the equipment came from Tencent and accused Nestlé of concealing the source of the second-hand equipment and illegally reselling it, in suspected violation of food safety regulations. NetEase has reported Nestlé and its agency company to the State Administration for Market Regulation. Nestlé responded that the ice machine was not produced or provided by it. The incident continues to escalate and has drawn widespread attention. [more…]

Yesterday, the topic of "the first cup of milk tea in autumn" sparked widespread attention on social platforms, with orders at chain tea beverage brand stores surging, and some stores surpassing a thousand cups in sales within a short period. Under the pressure of the order surge, a scene appeared at a Certain Tea store where a JD delivery rider entered the bar area to assist with packing. After the video circulated, it triggered polarized discussions among netizens. Some praised the rider's goodwill in proactively helping, while others questioned whether non-store employees entering the operation area complies with food safety regulations. Surrounding bar operation permissions, health certificate requirements, and store management systems, various viewpoints clashed, and the incident quickly became a hot topic of discussion. [more…]

Recently, a customer at Luckin Coffee wanted to add extra ice after placing an order, but was told by the staff that ice could not be provided separately. Luckin's customer service explained that ice is considered a semi-finished product, and company policy stipulates it can only be used to make drinks, not sold or given away on its own. This response quickly sparked discussion online, with some netizens finding the rule absurd, while others explained that it is meant to avoid food safety risks. In fact, chain brands like Starbucks and McDonald's have similar requirements. This article will review the incident, netizens' opinions, and Luckin's official response, and explore the logic behind ice management at chain beverage shops. [more…]

The core difference between organic tea and conventional tea lies in whether it has been certified by an authoritative body. EU organic regulations prohibit genetic modification and synthetic inputs, and require animals to be raised in ways that suit their species characteristics, and are regarded as the strictest threshold in the tea industry. Certifications such as Switzerland's IMO, France's Ecocert, the US USDA, Japan's JAS, India's, Canada's, China's, Australia's, and Germany's Naturland each have different emphases, with significant differences in scope of application and difficulty of obtaining them. Rainforest Alliance, UTZ, FDA, and HACCP provide supplementary assurances from the perspectives of sustainable agriculture and food safety. This article systematically sorts out the rules, authority, and market applicability of major certifications, helping coffee and tea lovers accurately identify the true meaning behind labels when making purchases. [more…]

Recently, four Starbucks and Prêt-à-Manger employees at Marseille Provence Airport in France were dismissed by the management company SSP Group on grounds of "gross misconduct" for giving unsold sandwiches to homeless people and airport staff. The incident quickly sparked a public outcry, with the public generally supporting the employees' good deed, while legal experts pointed out that even with good intentions, disposing of a company's unsold goods without authorization may still constitute a violation or even theft. When humanitarian sentiment collides with corporate management systems and food safety responsibilities, this controversy is not only about the fate of a few employees, but also reflects the complex dilemmas in the real-world implementation of anti-waste initiatives. [more…]

As Shanghai gradually resumes production and daily life, being able to get a cup of takeout coffee right at one's doorstep has become a small blessing for many. However, MANNER Coffee's store on Wujiang Road in Shanghai was found in a surprise inspection by market regulators to have problems including substandard environmental hygiene and non-compliant food storage, and was placed under investigation on May 23, quickly sparking heated discussion online. On May 24, MANNER's official Weibo account issued an apology statement, admitting that during the supply-guarantee delivery period there were oversights such as non-standard use of raw milk and failure to promptly clean the backing paper of food-safety seals, and stating that the store involved had immediately suspended operations for rectification. But this apology was questioned by some consumers and industry experts as evading the key issues and failing to directly address core hazards such as floor grime potentially contaminating food. As the pioneer of the domestic boutique coffee shop model, MANNER is facing a dual test of quality and food safety on a coffee track now crowded with cross-industry giants. [more…]

Water makes up 60 to 70 percent of the human body, and adults need to drink 3 to 5 liters of water per day, so drinking water safety is directly related to everyone's health. As consumer demand for packaged drinking water continues to grow, the actual quality of products labeled "purified" or "mineral" on the market has become a focus of public attention. Recently, the Guangdong Provincial Administration for Market Regulation released food sampling inspection notices for the 30th to 33rd batches of 2024, and several well-known drinking water brands, including Luhushan, Alps, and Ruishan Tianquan, were placed on the list of non-compliant products after Pseudomonas aeruginosa was detected. This opportunistic pathogen poses a relatively high health risk to people with weakened immune systems. How did the companies involved respond? What purchasing advice did regulators provide? This article will sort out the details for you. [more…]

Recently, the Market Supervision Bureau of Yuecheng District, Shaoxing City, investigated and penalized a popular coffee shop. The shop was found using imported coffee beans without Chinese labels and could not provide proof of legal origin. It was also involved in selling coffee equipment without Chinese labels. Ultimately, it was fined 25,000 yuan and the related products were confiscated. This case reveals a common compliance risk in the procurement and use of coffee beans by specialty coffee shops: whether self-roasting or external procurement, coffee bean raw materials require corresponding food business or production licenses and product qualification inspection reports. As market supervision intensifies, coffee operators urgently need to self-check risks to ensure legal and compliant operations. [more…]

Recently, a Luckin Coffee store in Huanggang, Hubei, was complained about by a consumer after black spot-like foreign objects were found in the ice in a drink. The incident quickly spread online and trended on social media. The customer said they vomited after drinking it, the store has refunded the money, and the local market supervision department intervened in the investigation. An initial inspection found no signs of mold. Luckin responded that it attaches great importance to the matter and has launched an internal review, but has not yet announced the results. The incident has triggered public discussion about hygiene management in chain coffee shops, and also prompted us to re-examine the potential risks in the ice-making process. [more…]

Shanghai's food and beverage industry is steadily resuming work and reopening, but some stores have neglected food safety, a bottom line, amid the busyness. Recently, law enforcement officers from the Jing'an District Market Supervision Bureau found during an inspection that the Manner Coffee Wujiang Road store had problems such as dirty and messy environmental hygiene and food not being stored according to regulations. Waste was scattered on the floor at the scene, food for sale was placed directly on the ground, and Meiji milk that needed refrigeration was also left casually. Because it is suspected of violating relevant provisions of the Food Safety Law, the store has been officially placed under investigation. The regulatory authorities remind food and beverage units to strictly fulfill their primary responsibilities and ensure the safety of meals served. [more…]

Bamboo tube milk tea has quickly become popular thanks to its unique bamboo tube container, often selling for over thirty yuan, making it a new-generation internet-famous drink. However, recently some consumers discovered that beneath the sticker on the surface of the bamboo tube there was another label, raising doubts that the bamboo tubes were being recycled and reused. The shop involved explained it as an oversight in re-sticking labels and emphasized that the cups are single-use. Previously, a video of an elderly woman washing bamboo tubes by a river in Suzhou also sparked similar discussions, and the shop likewise denied recycling. Bamboo tube material is prone to mold and cracking, and direct contact with drinks poses food safety risks. The Beijing Dongcheng Market Supervision Administration recommends placing a beverage cup inside the bamboo tube to ensure safety. This article will review the course of the incident and the responses from all parties, and append related recommendations from Front Street Coffee. [more…]

A hot chocolate that should have been made with soy milk turned fatal when a barista added cow's milk, causing a 13-year-old girl with a severe dairy allergy to suffer a deadly allergic reaction after just one sip, ultimately passing away despite emergency treatment. This tragedy, which occurred at a Costa Coffee shop in the UK, has once again thrust the issue of allergen management in the food service industry into the spotlight. The UK introduced regulations as early as 2021 requiring food businesses to provide allergen training for staff, yet accidents still happen. This article will recount the incident and explore the risks and prevention of allergen cross-contamination in coffee beverage preparation. [more…]

Bringing your own cup to buy coffee is inherently an eco-friendly gesture, but one consumer ran into an unexpected situation at McDonald's: the staff first poured the drink into a disposable cup, then transferred it into the customer's cup. The store explained that customer containers cannot enter the preparation area due to hygiene regulations. The incident sparked widespread discussion—some understood McDonald's food safety considerations, while others felt that using an extra plastic cup defeats the original eco-friendly purpose. So how exactly should bring-your-own-cup work at fast-food restaurants? Front Street Coffee takes you through the details. [more…]

Recently, the Ethiopian government, together with the United Nations Development Programme (UNDP), launched a long-term coffee land-use plan with a budget of up to US$20.8 million, aimed at curbing deforestation, promoting the sustainable development of the coffee industry, and helping local coffee comply with the EU Deforestation Regulation (EUDR). The project, named FOLUR, is part of a US$345 million global initiative funded by the Global Environment Facility (GEF) and is planned to run from 2024 to 2031. The project covers 22 districts across four major regions, including Oromia and Sidama, and aims to restore 10,500 hectares of non-productive coffee forests and 60,000 hectares of key forest land, while improving the livelihoods of about 440,000 people. This move is not only related to the lifeline of Ethiopia's coffee exports—which account for 30-35% of its export earnings—but also provides key support for responding to the EUDR regulations that the EU is about to bring into effect. [more…]