What the Nestlé second-hand ice machine case means for coffee production equipment
NetEase found an ice machine bearing a Tencent logo in its break room and said the unit came from Tencent. On November 10 NetEase stated it had sealed and tested the machine along with Nestlé coffee beans and milk powder, and accused Nestlé of concealing the resale of second-hand food equipment in possible violation of food safety rules.
NetEase reported Nestlé and its agency to the State Administration for Market Regulation. Nestlé responded that it did not produce or supply the ice machine. The case puts a spotlight on sourcing and disclosure for coffee production equipment, since ice machines are food processing tools under national rules, and NetEase staff noted a coffee machine also went missing.
Recently, a dispute between NetEase and Nestlé over a second-hand ice machine has caused a stir. An ice machine bearing Tencent's logo was found in NetEase's break room. NetEase later confirmed that the equipment came from Tencent and accused Nestlé of concealing the source of the second-hand equipment and illegally reselling it, in suspected violation of food safety regulations. NetEase has reported Nestlé and its agency company to the State Administration for Market Regulation. Nestlé responded that the ice machine was not produced or provided by it. The incident continues to intensify and has drawn widespread attention.
▲
Click to follow | Daily specialty coffee culture magazine Coffee Workshop
Have you all heard about the recent entanglement between Nestlé, NetEase, and Tencent? This "drama series" has taken another new turn!
On November 9, a netizen posted a tip-off that the ice machine in NetEase's break room was second-hand goods bought from Tencent, and the Tencent label on the body had not even been torn off.
As soon as the post appeared, it immediately attracted a large crowd of onlookers, and many employees of major internet companies also joined in, playfully teasing these two "old rivals." Someone joked, "Good news: we poached a senior staffer from Goose Factory. Bad news: it's an ice machine."
Even more tragically, a NetEase employee commented under the post: "Thanks. The coffee machine got implicated too. This morning I found that the ice machine and the coffee machine had both disappeared!" It really makes you feel both sorry and amused.
Some NetEase employees even directly called out to their own company's official account: So is it true or not? How did an "enemy employee" sneak in? Hurry up and investigate!
On November 10, NetEase Recruitment officially issued a statement of explanation:
What were the key points of this statement? Let's highlight them: First, the ice machine did indeed "resign" from Tencent. After receiving feedback, NetEase immediately sealed and tested the relevant second-hand ice machine as well as Nestlé coffee beans, milk powder, and so on. Second, Nestlé concealed the resale of second-hand food equipment, which may be suspected of being illegal.
Some people may ask: Can't ice machines be resold? According to relevant national regulations, ice machines are food processing tools used to make ice that goes directly into the mouth. As an agent, Nestlé should ensure that the ice machines it provides to customers such as NetEase are hygienic and safe, and conduct testing in accordance with the law to ensure that the relevant products meet national standards and hygiene requirements.
According to a report by Shanghai Securities News, NetEase subsequently sent a letter to the State Administration for Market Regulation, reporting that second-hand ice machines provided by Nestlé and its agency company to customers such as NetEase posed major food safety hazards. The report pointed out that Nestlé concealed the source, used second-hand equipment, transported bare machines, and exercised insufficient supervision, in suspected violation of national standards and legal requirements for the production and sale of "ice machine" equipment.
NetEase believes that, without NetEase's knowledge, Nestlé's first-level agent provided NetEase with a second-hand ice machine that posed major food hygiene and safety hazards, and during transportation did not comply with food safety transportation standards, greatly increasing the risk of spreading pathogenic microorganisms and other substances harmful to human health, failing to fulfill its statutory obligations as a food operator, and potentially causing major safety hazards. At the same time, Nestlé also failed to fulfill its supervisory responsibilities over its agents.
According to a report by Jiemian News, on November 14, in response to NetEase's report, Nestlé China responded: "We recently monitored relevant reports about 'NetEase reporting Nestlé and its distributor to the State Administration for Market Regulation for providing NetEase with second-hand ice machines.' We attach great importance to this and immediately launched an internal investigation. After preliminary verification, the ice machine mentioned in this incident was not produced or provided by Nestlé."
Who would have thought the reversal would come so quickly! With Nestlé's denial response, this "drama series" may not be over yet. Dear viewers, please take your seats and keep watching the show!
Image source: Internet
Disclaimer: Some images in this article are from the Internet. For some content on the website, such as images, we will respect the original author's copyright and indicate the source. However, due to the large quantity, there may be individual images or texts that have not yet been credited. Please forgive us. If the original author has any dispute, they may contact the website for handling. Once verified, we will correct it immediately. Compiled and edited by "Coffee Workshop." Please indicate the source when reposting. If there is infringement, please inform us for deletion. Thank you~!
The above content is compiled by CoffeeHunters, a coffee news website.
