Manner Coffee Outlet Investigated in Shanghai
A Manner Coffee outlet in Shanghai is under investigation after regulators found hygiene and food storage problems during an inspection. Reports describe issues with how ingredients were kept and how work areas were maintained. The chain, known for small stores and quick service, has grown rapidly in recent years, and this case has drawn attention to how fast expansion can strain daily operating standards.
For anyone running a cafe, the lesson is that equipment and routine matter more than image. Industrial coffee roasters and espresso machines need scheduled cleaning, and storage rules apply to every bag of beans and carton of milk. Staff should know how to use a coffee pot, clean it properly, and follow temperature guidelines. Simple habits prevent the kind of findings that lead to investigations.
Shanghai's catering industry is steadily advancing the resumption of work and market operations, but some stores have overlooked food safety, the bottom line, amid their busy schedules. Recently, law enforcement officers from the Jing'an District Market Supervision Bureau discovered during an inspection that the Manner Coffee Wujiang Road store had issues such as poor environmental hygiene and food not stored in accordance with regulations. Waste was scattered on the floor on-site, food for sale was placed directly on the ground, and Meiji milk requiring refrigeration was also left randomly. Due to suspected violation of relevant provisions of the Food Safety Law, the store has been placed under investigation in accordance with the law. The regulatory authorities remind catering units to strictly fulfill their primary responsibilities and ensure the safety of meals provided.
Shanghai is continuing to promote the resumption of work and market operations, and major catering stores have also gradually resumed delivery, group buying, and other services. However, employees who have just returned to their posts may neglect some key links due to busy orders, such as food safety.
According to a notice from the Shanghai Municipal Market Supervision Administration on May 22, law enforcement officers from the Jing'an District Market Supervision Bureau recently conducted an on-site inspection of Shanghai Yinhe Industrial Co., Ltd. Wujiang Road No. 1 Store (MANNER COFFEE) and found that the store had problems such as substandard environmental hygiene and non-compliant food storage.
Regulatory personnel pointed out that in the store's food handling area, waste paper scraps and stickers left after packaging were scattered on the ground, the floor had obvious stains, and the packed food bags waiting to be sold were actually placed directly on the ground, posing a contamination risk.
From the on-site photos, it can be seen that the environment was messy and cluttered, and even the carpet at the entrance had what appeared to be packaged goods awaiting delivery placed on it. Two boxes of "Meiji Milk" requiring refrigerated storage had been opened and were randomly placed on the store floor, and the entire store environment was very messy.
Moreover, another 7 boxes of unopened "Meiji Milk" were piled on the ground outside the store entrance, and the staff did not store them under refrigeration at the 2°C-6°C condition required by the product label. Law enforcement officers ordered the store on the spot to immediately close for cleaning, place the milk into cold storage, and emphasized that the product's condition must be checked before opening and use.

Because the store's sanitary conditions were poor and it did not store food in accordance with regulations, its conduct is suspected of violating the provisions of Article 33, Paragraph 1, Item (1) of the Food Safety Law of the People's Republic of China regarding "food production and operation shall comply with food safety standards and meet the following requirements: (1) have places for food raw material processing, food processing, packaging, storage, etc., suitable for the variety and quantity of food produced or operated, keep the environment of such places clean, and maintain the prescribed distance from toxic and harmful places and other sources of contamination."
At the same time, the store is also suspected of violating the provisions of Article 54, Paragraph 1 of the Food Safety Law of the People's Republic of China that "food operators shall store food in accordance with the requirements for ensuring food safety, regularly check inventory food, and promptly clean up food that has deteriorated or exceeded its shelf life." Therefore, the Jing'an District Market Supervision Bureau has filed a case for investigation against the store in accordance with the law.
The market supervision department reminds catering units that they must fulfill their primary responsibility for food safety, strengthen the control and management of food raw materials and the production and operation process, strictly use them in accordance with the storage conditions and shelf life indicated on food labels, and ensure the safety of meals provided.
In May, the temperature is already relatively high. Milk requiring refrigeration that is placed directly outdoors will quickly spoil. This practice is extremely irresponsible to consumers. No matter the reason, food safety should not become an excuse for being ignored. (Image source: Weibo)
The above content is compiled by CoffeeHunters, a coffee news website.