Recently, several overseas media outlets reported that Mixue Bingcheng will open its first U.S. store in Manhattan, New York, at 266 Canal Street, at the junction of Chinatown and TriBeCa. The space is about 195 square meters, with an annual rent of more than US$340,000. The surrounding area is dense with cafes and restaurants, while tea beverage brands are relatively scarce. Some reports say Mixue Bingcheng has long intended to enter the U.S. market, aiming directly at Starbucks. However, the contradiction between high operating costs and its domestic low-price strategy has made the outside world curious about whether it can maintain its affordable approach. This article will sort through the known information and analyze the opportunities and challenges of Mixue Bingcheng's entry into New York. [more…]

Recently, a Reddit post about Luckin Coffee's New York store refusing to accept cash payments sparked heated discussion. The poster claimed that the staff argued Luckin is a tech company rather than a coffee company, and therefore is not bound by local regulations requiring food retail businesses to accept cash, and the person involved called 311 on the spot to file a complaint. Both of Luckin's New York stores use a cashless system, supporting only the official App or online payments such as Apple Pay and PayPal. Some netizens worry that this practice is out of step with local consumption habits and may also raise privacy concerns, but others believe that Luckin's stores are merely pickup points for online orders and may not necessarily constitute a violation of the law. Front Street Coffee will continue to follow the developments of this incident. [more…]

Starbucks is undergoing a profound strategic adjustment. According to foreign media reports such as CNN, this coffee chain giant has closed about 400 stores across the United States, mainly concentrated in core areas of major metropolises such as New York and Los Angeles. New CEO Niccol has made it clear that the company will no longer pursue high-density coverage of urban stores. At the same time, Luckin Coffee is actively expanding in New York, having already opened 9 stores and continuing to scout locations, including some small-format grab-and-go stores that Starbucks has vacated. Starbucks responded that intensifying competition, the spread of remote work, population loss in major cities, and rising operating costs are the main reasons for the adjustment; in the future, it will increase its focus on suburban markets and plans to renovate 1,000 stores within a year to enhance the spatial experience. [more…]

Starbucks is facing a labor law lawsuit over scheduling violations in New York City, with an investigation finding more than 500,000 violations of the Fair Workweek Law, ultimately resulting in a $38.9 million settlement. The case involved more than 15,000 employees, making it the largest worker rights settlement in New York City history. Starbucks was accused of failing to provide stable schedules, cutting hours, and refusing overtime, making it difficult for employees to make a living, while the company said the settlement was intended to ensure compliance rather than to recover unpaid wages. Front Street Coffee brings you the full story. [more…]

Mixue Bingcheng has been making frequent moves in the U.S. market. After multiple overseas media outlets reported last month that it would enter New York, the brand has successively put up construction hoardings for two stores in Manhattan's Chinatown and on Broadway, while a third storefront hoarding has also appeared beside Hollywood Walk of Fame in Los Angeles. The three locations are in prime, expensive, and densely trafficked areas, and one of the New York stores is only a few streets away from Luckin Coffee, sparking heated discussion among netizens. All three stores are currently in the renovation stage and are expected to open by the end of the year or early next year. Whether Mixue Bingcheng can continue its domestic low-price strategy and whether it will adjust pricing overseas has become a focal point of attention. [more…]

As coffee consumption demand continues to climb after the easing of the COVID-19 pandemic, Starbucks employees in the United States are facing multiple pressures, including a surge in workload, understaffing, and aging equipment. Against the backdrop of a unionization wave sweeping across more than a hundred stores nationwide, Starbucks announced that it will close a unionized store in Ithaca, New York, on June 10. The union immediately filed a lawsuit, accusing the decision of violating federal labor law and constituting retaliation against union activity. Starbucks denies any connection, attributing the closure to facilities, staffing, and attendance issues. Both sides hold firmly to their own accounts, and the conflict continues to escalate. [more…]

The news of Luckin Coffee opening stores in the United States has once again attracted attention. Recently, a WeChat public account post claimed that Luckin is advancing the site selection for U.S. stores, has begun contacting relevant service agencies, and is actively recruiting staff. LinkedIn information shows that within the past month, Luckin posted 5 job openings located in New Jersey, covering areas such as IT operations, finance, interior design, human resources, and tax, among which the tax manager position requires directly reporting to the CFO. Combined with previous reports by the Financial Times and statements by CFO Guo Jinyi, Luckin may explore the U.S. market with a prudent and flexible strategy, preferring East Coast cities such as New York. Whether this series of moves means that Luckin's overseas strategy will shift from Southeast Asia to North America is worth continued attention. [more…]

Having accompanied viewers through ten seasons, *Friends* not only left behind countless classic lines and scenes but also made "Central Perk" a holy site in the hearts of fans. Now, this fictional coffee shop is about to become reality—the first permanent Central Perk location in the United States is planned to open by the end of this year at 205 Newbury Street in Boston. From the replica orange sofa and matching mugs to coffee beans named after characters' lines, and even a specialty coffee subscription model, this shop sells nostalgia while also taking coffee seriously. This article will walk you through the considerations behind the store's location, the details of the scene recreation, and those cleverly named coffee products. [more…]

Starbucks recently implemented a $1 billion restructuring plan, closing hundreds of underperforming company-operated stores in North America, which triggered a wave of mass layoffs. In front of the global headquarters in Seattle's SoDo district, baristas and union members gathered to protest, holding up signs to express strong dissatisfaction with the company's decisions. Laid-off employees said they only learned of their job losses through prerecorded phone calls and social media, without being offered any opportunity to transfer. Union data shows that 59 unionized stores across the United States were permanently closed in this round of adjustments, with 369 people in Washington State facing permanent layoffs. Meanwhile, New York City regulators also pointed out that Starbucks is suspected of violating labor laws. This labor conflict is continuing to escalate, and the union stated that if their demands are not addressed, they do not rule out expanding actions or even going on strike. [more…]

Recently, the Heytea store in Southampton, UK, replaced its menu with an all-English version, sparking strong dissatisfaction among overseas Chinese consumers. The original poster pointed out that after all Chinese product names disappeared, ordering became difficult, and even Chinese employees made mistakes because they were not accustomed to the new menu. Subsequently, netizens discovered that multiple overseas stores in London, New York, Sydney, and other locations had also switched to all-English menus, and the official app also removed the language selection option, instead displaying based on location. Although some people believe this is catering to localization, more people criticize the move for diluting the brand's Chinese symbols and harming the ordering experience of overseas Chinese. Heytea customer service did not respond directly, and some consumers said they might spontaneously boycott it. [more…]

Many people are curious: for a cup of coffee sold at 25 yuan in a café, what is the real cost? Starting from the basic definition of cost, this article sorts out the pricing logic of coffee as an internationally traded commodity, explains how the New York Arabica and London Robusta futures markets affect coffee prices, and breaks down various expenses such as coffee beans, water and electricity, packaging, labor, transportation, rent, and equipment depreciation. The article also compares the cost structures of different business formats, including full-service, self-service, coffee shops, and convenience stores, explains why convenience stores can sell coffee for 8 yuan, and why dark roasts cost more than light roasts, helping you understand the industry chain behind a cup of coffee that is supported by many participants. [more…]

Lu Jin, co-founder and CEO of Luckin Coffee, revealed at the 2025 Xiamen Entrepreneurs Day conference that the company is actively working to return to the main board of the US stock market under the guidance of the Xiamen Municipal Party Committee and Municipal Government. This chain coffee brand, which listed on Nasdaq in 2019 and was forced to delist in 2020 due to financial fraud, has undergone five years of comprehensive restructuring. Today, its store count has surpassed 20,000, overtaking Starbucks China, with a market value of approximately US$10.9 billion. In July this year, Luckin opened two stores in New York, sparking market speculation about its return to the United States. Meanwhile, Bloomberg reported that its largest shareholder, Centurium Capital, is considering bidding for the British brand COSTA, a move seen as helping to bolster Luckin's globalization narrative. [more…]

Starbucks has always presented itself as an open and friendly store, allowing non-customers to use the restrooms and seating. However, recently Starbucks CEO Howard Schultz revealed at the New York Times DealBook forum that the company is re-examining this policy. Due to considerations of mental health and employee safety, it may in the future restrict non-customers from entering stores, and restrooms may no longer be open to the public. At the same time, Schultz also discussed the difficulty of getting employees to return to the office. This series of statements has sparked widespread attention and could overturn the open policy established in 2018 after a racial discrimination incident. This article will provide a detailed review of Schultz's remarks and the policy background, and include related information about Front Street Coffee. [more…]

Recently, the new Chinese-style tea beverage brand Jasmine Naibai announced that it has secured nearly 100 million yuan in financing, led by Alibaba Local Life, with Xiangyang Capital serving as the exclusive financial advisor. This round of funding will be directed toward product research and development, brand building, supply chain upgrades, and team expansion, while further empowering franchise partners and continuously refining the lightweight model. Since its establishment in 2020, Jasmine Naibai has started with Jasmine Dragon Buds and focused on the floral fresh milk tea segment, launching series such as Gardenia, White Orchid, and Osmanthus. It now has 785 stores nationwide, with revenue growth of nearly 400%, and is expected to surpass 1,000 stores by the end of the year. The brand is also expanding overseas, opening its first stores in New York and Bangkok, promoting Eastern tea beverage culture to the world. [more…]

The overseas expansion of mainland China's new-style tea beverage brands continues to accelerate, with the Australian market emerging as a sought-after destination for many tea companies racing to establish a presence. Molly Tea, a brand specializing in oriental floral tea drinks, officially opened its first Australian store in Sydney's Chinatown on October 18—its third overseas outlet following New York and Bangkok. During the two-day soft opening, pink sachets were given away; over the first three days of official operation, a buy-one-get-one-free promotion was offered. City-exclusive hanging sachets, Sydney Opera House hanging sachets, and pink DuPont bags were distributed simultaneously. The brand claims that within three days, the store's GMV approached AUD 28,000, total cups sold exceeded 10,000, and single-day sales hit a new overseas high. This article will examine the layout logic and market response behind this new store from aspects such as site selection, design, product strategy, and opening performance. [more…]

Remember ofo? That once ubiquitous bike-sharing brand is still nowhere near refunding deposits, yet its founder Dai Wei has reportedly started a new venture in the US—this time in the coffee sector. It's said that Dai Wei founded About Time Coffee in New York, specializing in iced pearl coffee, where new users can get a free cup upon registration, mirroring the marketing tactics of ofo back in the day. As soon as the news broke, netizens clamored for their money back. Front Street Coffee takes you through the whole story. [more…]

On his first day back as Starbucks CEO, Howard Schultz announced a pause on the stock buyback program, redirecting funds toward employee benefits and store operations. Behind this decision is a wave of unionization among U.S. Starbucks partners, driven by intense workloads and stagnant benefits. So far, 10 stores have voted to form unions, and more than 170 stores have applied to join. Schultz admitted that the company had let employees down in addressing store operations issues, and plans to invest $1 billion in wages, training, and benefits. This article examines the context of this transformation initiative and its impact on Starbucks' future operations. [more…]

Starbucks CEO Howard Schultz recently revealed at a New York Times policy forum that due to safety concerns arising from non-customers heavily using store restrooms, public access may be restricted in the U.S. market. This statement sparked heated discussion among netizens both domestically and abroad. Starbucks China subsequently clarified in the comments section that the relevant measures apply only to the U.S. market, and domestic stores will maintain their open policy. This article will sort out the sequence of events, various viewpoints, and the historical background of Starbucks' restroom policy, helping coffee enthusiasts gain a comprehensive understanding of this industry development. [more…]

On the eve of the peak Christmas sales season, Starbucks suffered a large-scale strike in the United States. Since December 20, the Starbucks union launched actions in three cities—Seattle, Chicago, and Los Angeles—and within five days they spread to Denver, Pittsburgh, New York, Philadelphia, and many other places. The union said more than 290 stores were completely closed, while Starbucks officially said only about 170 stores were shut down and 98% of stores were operating normally. The two sides remain sharply divided on core issues such as wage increases and the contract framework. The strike could affect performance during the Christmas shopping season, and the company's stock price fell more than 5% over five days. How this labor-management confrontation will end is worth continuing to watch. [more…]

Recently, some netizens noticed that the number of US stores displayed on Heytea's official mini-program had decreased noticeably compared to a month ago, with nearly 20 stores disappearing from the list. At the end of September, there were reports that Heytea would open 42 branches across 13 US cities, but now only 15 stores in three cities—Los Angeles, New York, and Bellevue—can be found on the mini-program. In response, some believe the company hid upcoming stores that were not yet fully renovated to avoid confusing consumers, while others speculate that there may have been changes in the partnership between the brand and its franchisees. What is the truth? This article walks you through the ins and outs of the incident. [more…]