Sunday, September 20 2026

NOWWA Coffee Franchisees Voice Collective Frustration: Brand Support Missing, Operations Restricted, Stores in Trouble

Recently, multiple NOWWA Coffee franchisees have spoken out on social media, exposing various instances of inaction and unreasonable restrictions by the brand in store operations. From the lack of promotional support in the early stages of opening, to forced inventory allocation, blocked relocations, and products whose flavors are not accepted by consumers, franchisees have expressed regret and helplessness. At the same time, some consumers have also raised doubts about the brand, believing it is difficult for it to compete with chain brands such as Luckin and Cotti. This article will synthesize feedback from franchisees and netizens to sort out the trust and operational crisis currently facing NOWWA Coffee, providing reference for readers interested in coffee franchising. [more…]

Cotti franchisees are collectively anxious: payback takes four and a half years, a wave of store transfers is rising, can the new Tea Cat venture save the day?

The competition between Cotti and Luckin has yet to produce a winner, and founder Lu Zhengyao has now announced that Cotti will expand into milk tea, a move that has caused an uproar among franchisees. Recently, a letter from a franchisee to Cotti has been circulating on social media, detailing Cotti's various problems across six dimensions, including supply, R&D, and operations. Meanwhile, some netizens have done the math: with an investment of 400,000 yuan to open a store, even at 500 cups sold per day, it would take four and a half years to break even—yet many stores sell fewer than 100 cups a day. With Tea Cat's launch imminent, some franchisees have already lost confidence, and transfer listings are appearing frequently on social media. Cotti's management has still not responded to the letter, and the patience and confidence of franchisees are being worn down. [more…]

Guming builds an internal secondhand equipment trading platform, so franchisees no longer have to sell off equipment by the pound.

New tea beverage brand Guming has recently launched a second-hand equipment trading platform within the DingTalk system, open to all franchisees, providing matchmaking services only and not directly participating in buying or selling. The platform offers valuation and inspection services for sellers, and price comparison and anti-fraud protections for buyers. According to Guming's prospectus, equipment sales account for approximately 4.5% of revenue, while franchisees' initial equipment investment is about 100,000 yuan. As competition in the new tea beverage industry intensifies, a wave of store closures once led to a backlog of unsold second-hand equipment, with recyclers even disposing of it as scrap metal. Whether Guming's move can provide franchisees with a safer and more convenient transfer channel is worth watching. Front Street Coffee has long monitored trends in the coffee and tea beverage industries and will continue to track the platform's actual performance. [more…]

Cotti vs. Luckin: A Full Analysis of Franchisee Battles and Barista Poaching

The competition between Cotti Coffee, founded by Lu Zhengyao, and Luckin Coffee is extending from the market to a battle for talent and franchisees. This article examines how Cotti, leveraging its "former Luckin founder" label and low-threshold policies, attracts former Luckin franchisees and baristas to switch sides, and analyzes its strategy of setting up shop right next to Luckin in third- and fourth-tier cities to directly capture Luckin's customer traffic. It also looks at the strong Luckin background within Cotti and the head-to-head confrontations between the two in small-city commercial districts. Through multiple cases and interviews, it reveals the fierce rivalry in the coffee arena. [more…]

Cotti Coffee Closes 250 Stores in 90 Days: Franchisee Data Deceived, Subsidies Fail to Retain People, Founder's Forced Enforcement Deal the Final Blow

In the coffee sector, nearly 90,000 new stores have opened in the past year, with a net increase of over 48,000, and amid fierce competition, brands are rolling out various strategies. Cotti, which ranks third in store scale, however, chose to cross over into tea beverages in April, launching new milk tea and fruit tea products unrelated to coffee, which is puzzling—after all, it already owns the tea brand Chamao, which focuses on human-machine collaboration. Behind this strategy is the reality that franchisees are increasingly seeing no hope of profitability and are exiting to cut losses. A franchisee in Hubei reported that the foot traffic data provided during recruitment was severely inflated, and the data used by third-party assessment software was actually outdated from several years ago. The brand relied on these impressive figures to set a record of opening 7,000 stores in 14 months. Now, according to Jihai brand monitoring, Cotti has closed 250 stores in the past 90 days, equivalent to three per day, while Luckin, with more than twice the total number of stores, closed only 89 in the same period. Negative news such as salary cuts, layoffs, and the founder being forced to execute 3 billion yuan in debts has followed one after another, and franchisees are no longer willing to be mere also-rans. [more…]

Behind Cotti Coffee's Price Increase: Franchisee Struggles and Supply Chain Weaknesses Await Resolution

Cotti Coffee, which once quickly opened up the market with a low price of 9.9 yuan, has recently quietly adjusted its pricing strategy and canceled multiple promotional activities. This shift has not only attracted consumer attention but also left franchisees complaining bitterly. While rapidly expanding its stores, Cotti faces multiple challenges such as declining sales, insufficient supply chain, and intensifying internal competition. This article will provide an in-depth analysis of Cotti Coffee's price increase decision and its impact on franchisees, and explore its future development prospects. At the same time, we will also pay attention to the performance of brands such as Front Street Coffee in industry competition. [more…]

Cotti franchisees trapped in subsidy dilemma: squeezed by high transfer fees and low gross margins

As the weather turns colder, information about Cotti Coffee store transfers has noticeably increased on social platforms, including many high-quality stores with monthly net profits of tens of thousands of yuan. Behind the seemingly attractive transfers are transfer fees as high as hundreds of thousands of yuan and long payback periods. Cotti rapidly expanded to more than 6,000 stores thanks to its low-threshold franchising and generous subsidy policies, but the high subsidies also brought high costs and intense competitive pressure. Franchisees are struggling to survive between the price war and commission rules, with some lamenting that they are "helping Cotti build the market, busy but not prosperous." This article will deeply analyze the real survival picture of franchisees under Cotti's subsidy policy and explore the business logic and hidden concerns behind this franchising boom. [more…]

Shanghai Auntie Franchisees Speak Out Against the Brand: Disputes Over High Material Prices and Fines Spark Store Closure Crisis — Who Bears the Risk?

Recently, Southern Metropolis Daily reported that a banner reading "Be cautious about franchising, I've lost everything" appeared in front of an Auntea Jenny franchise store in Ningbo, Zhejiang, quickly sparking public attention. The franchisee claimed that they were heavily fined by the company for purchasing materials from outside sources, and subsequently three stores were unilaterally closed; the brand responded that the closures were mainly due to poor management and had no direct connection to the brand. Both sides stick to their own accounts, and behind the incident lie deep-seated contradictions in the franchise model regarding material pricing, penalty mechanisms, and store subsidies. This article sorts out the sequence of events, presents both sides' statements and industry observations, for the reference of coffee and tea beverage practitioners. [more…]

An Investigation into the Real Situation of T97 Coffee Franchisees: Store Numbers Shrink, Hype Fades, Brand Owner Says Closures Are None of Its Business

The T97 Coffee livestream, which once drew 8.09 million viewers, has now shrunk to a mere four hours in the evening with a sparse audience. Founder Li Xiao once boldly claimed he would open 1,001 stores in a year to surpass Luckin, but official data shows the number of stores rose from 48 to 87 before falling back to 85, with multiple locations closing one after another. Li Xiao attributed the closures to individual franchisee issues, but many franchisees report that the brand provides little management and support, product quality is inconsistent, and once the hype faded, operations became unsustainable. This article examines the current situation of T97 Coffee franchisees, explores brand responsibility and franchise risks behind the high closure rate, and offers reference for those considering joining. [more…]

Tea Baidao's first semi-annual report after listing is out: net profit fell nearly 60% year-on-year, with franchise support and supply chain weaknesses in the spotlight.

The first half-year report delivered by ChaPanda after its listing in Hong Kong shows that both revenue and net profit declined in the first half of 2024, with net profit falling by nearly 60% year-on-year. The company attributes this to increased support for franchisees and greater market investment. At the same time, the number of stores continues to grow, but its market value has shrunk significantly, and its reliance on external suppliers for its supply chain is also seen as a key weakness. This article will sort through the core data in the financial report, the adjustments to franchise policy and their knock-on effects, and compare the competitive landscape of the industry, to help coffee and tea beverage enthusiasts understand the challenges this brand currently faces. [more…]

HEYTEA's opening of franchising draws attention: Yidiandian franchisees show interest in switching, but can the high-threshold review deliver as hoped?

The new tea beverage market landscape is constantly evolving. Even HEYTEA, which insisted on direct operation for ten years, has announced it will open franchising, targeting lower-tier markets. This strategy has attracted the attention of many franchisees, and some former Yidiandian franchisees are even planning to abandon their old stores to switch to HEYTEA. However, HEYTEA's partner selection criteria are quite strict—not only are the fees not low, but applicants are also required to commit full-time, provide proof of assets, and have management experience. Whether switching is wise remains unknown. This article compiles relevant reports and data, and includes a Front Street Coffee information entry for readers' reference. [more…]

Lemon Tea's Detective Conan collaboration poster sparked controversy; after apologizing, the brand shifted blame to franchisees and faced scrutiny.

Hand-shaken lemon tea brand Ningji recently announced a collaboration with the Japanese anime "Detective Conan," but found itself embroiled in controversy over CP-themed posters displayed in its stores. The posters placed Conan alongside Haibara Ai, and Shinichi Kudo alongside Ran Mouri, sparking strong discontent among fans of the original work. Although Ningji quickly issued an apology statement, attributing the incident to unauthorized actions by an individual franchisee, netizens and industry insiders broadly rejected this explanation, believing the brand was clearly derelict in its material review and respect for the IP. Notably, this is already the second time this year that Ningji has publicly apologized over problems with marketing material oversight. For coffee and tea beverage enthusiasts, how collaborative marketing can strike a balance between respecting the original work and consumers has once again become an industry topic worth watching. [more…]

Which brand is reliable when joining a coffee shop franchise? How much does the initial investment actually cost?

In the past year or two, the popularity of coffee entrepreneurship has continued to rise, and many office workers have begun to entertain the idea of opening a shop and becoming their own boss. A coffee shop that seems to have low barriers to entry, requires little investment, and has an artistic atmosphere has become the ideal project in many people's minds. But when they actually start, they discover that they have no idea where to begin, from site selection to promotion, so franchise chains have become a popular option. Advertisements promising "zero threshold" and "easy to be your own boss" are everywhere, but is the reality really that rosy? This article sorts out the main models of coffee franchising today, helps you calculate the upfront investment clearly, and gives the key points to note when choosing a franchise brand, in the hope of offering some reference for those who are still hesitating. [more…]

Cotti Coffee's first Hong Kong store lands in Sheung Wan: Can its low-price strategy sustain a high-cost market draws attention

On October 30, Cotti Coffee opened its first store in Sheung Wan, Hong Kong, operating on a grab-and-go model with prices at HK$10 to HK$20, far below other local coffee brands. In the early days after opening, it attracted many customers eager to check it out, but reviews of the taste were mediocre, and it faces pressure from Hong Kong's high rents and labor costs. Some analysts point out that the store needs to sell more than 400 cups a day just to break even. At the same time, Cotti itself is also grappling with store closures, supply chain shortages, and franchisees exiting, and its pace of opening stores has slowed markedly. With its cash flow under strain, whether expansion in Hong Kong, Macau, and overseas can become a new turning point remains to be seen. [more…]

Mixue Bingcheng's 1-yuan ice cup was delisted by stores as soon as it launched, bringing the conflict between franchisees' costs and profits to the surface.

In the scorching summer heat, ice cups have become a trendy way to cool down. Mixue seized the moment to launch its 1-yuan "Snow King Ice Cup," aiming to shake up the market with a low price—only to have it urgently pulled from stores in multiple locations the very next day. Consumers found that the actual price didn't match the promotion, that the ice cup turned into water by the time they got it, and that staff knew nothing about the product standards, while franchisees complained of razor-thin profits or even losing money. Behind this seemingly lively marketing campaign lie problems such as insufficient communication between the brand and its stores and an imbalance in cost accounting, reflecting the operational worries lurking beneath intensifying competition in the ice cup sector. [more…]

Just One Square Meter to Open a Store? Cotti's COTTI Express Store-in-Store Model Raises Concerns Among Franchisees

In the public perception, chain coffee stores usually require a certain amount of space for tables, chairs, and storage, so their scale is not too small. However, Cotti recently announced the launch of a convenient store format called "COTTI Express," using a store-in-store model to compress the minimum opening area to one square meter, greatly reducing both investment and the break-even point. In fact, brands such as Manner with Lianjia and Tims with Sinopec Easy Joy had already tried similar partnerships. Although this model enables low-cost rapid expansion, it has also raised concerns among franchisees about internal competition, pressure from convenience stores' own coffee brands, and quality control and food safety. Whether the store-in-store model can ultimately help brands capture a larger market still needs time to be tested. [more…]

Shu Yi Herbal Jelly stores shrink sharply, second-hand equipment recyclers forced to sell as scrap metal

Recently, Shuyi Tealicious has faced a backlog of unsold second-hand equipment due to mass store closures, with recyclers even disposing of machines worth tens of thousands of yuan at scrap metal prices. This tea beverage brand, once wildly popular for its "half a cup is all toppings" slogan, has seen its store count shrink by over a thousand compared to its peak after undergoing price reduction strategies and adjustments to franchise thresholds. Meanwhile, the entire new tea beverage sector is facing a reshuffle, with approximately 120,000 stores disappearing in the past year. This article reviews the rise and fall of Shuyi Tealicious, the plight of its franchisees, and the chain reactions of the industry's closure wave, while maintaining Front Street Coffee's ongoing attention to industry dynamics. [more…]

Luckin launches a new franchise strategy with existing stores, and franchisees of brands like Cotti may shift to rebranding their operations.

Luckin Coffee recently announced through its official WeChat account the launch of a "bring-your-own-store franchise" model, opening joint-operation partnerships to investors who are currently operating stores or own commercial properties. The policy has not yet disclosed specific franchise conditions or revenue-sharing plans, but it has clearly defined construction requirements such as store location, area, and storefront signage, and will initially cover 241 cities nationwide, with a focus on avoiding saturated tier-one and tier-two markets. This move is seen as helping Luckin seize more prime locations and attract investors who had originally planned to franchise with other brands such as Cotti to "switch banners" and join. Against the backdrop of ongoing cutthroat competition in the coffee market, Luckin has officially entered the era of 10,000 stores, accelerating expansion through a combined strategy of self-operation, joint operation, and bring-your-own-store franchising. [more…]

Luckin Restarts New Retail Partner Recruitment: 41 Cities Open First, Initial Investment Starting at About 350,000 Yuan

Luckin Coffee recently announced the restart of its new retail partner recruitment, initially targeting 41 cities in 9 provinces including Anhui, Henan, and Heilongjiang. The company states that no franchise fee is charged, but franchisees must cover upfront costs such as security deposits, design fees, renovation, and equipment, totaling approximately 350,000 to 370,000 yuan. The cities opened this time are all areas that already have franchise stores but with low density, and Luckin hopes to accelerate market penetration through the joint venture model. Its Q3 2022 financial report showed that revenue from joint venture stores increased by 116.1% year-on-year, becoming an important engine for performance growth. For inexperienced franchisees, the headquarters will provide support such as on-site store guidance, event planning, and online operations. [more…]

Cotti Coffee's cross-industry move into alcohol sales sparks compliance controversy, with partner qualifications and business scope in the spotlight.

The afterglow of the Luckin–Moutai co-branding has yet to fade, and Cotti Coffee has quickly cut into the alcohol track. In December 2023, the Moutai Public Welfare Foundation and Cotti jointly established two funds at the Moutai Hotel in Guizhou, and authorized Cotti to exclusively sell Moutai Bu Lao Jiu and Maotan Jiu, donating 10 yuan for every bottle sold. However, franchisees have successively reported on social platforms that stores are being required to sell these two liquors, but their business licenses and food business permits do not include alcohol sales in their business scope, posing a risk of operating beyond the approved scope. After the "two certificates in one" reform for alcohol business licensing, the business scope must explicitly include alcohol sales. Whether Cotti stores can legally sell alcohol has become a hot topic of industry attention. [more…]