In recent years, coffee and milk tea brands have been rolling out all kinds of merchandise giveaways beyond the drinks themselves—from cup sleeves and paper bags to hair clips, coin purses, and even coffee-scented candles and co-branded perfumes. These seemingly inconspicuous little items are becoming a key factor in attracting consumers. When many customers buy drinks, their focus has shifted from taste to whether they can get limited-edition merch, and some even place repeat orders just to complete a giveaway set. Behind this marketing strategy lies both the consumer psychology of non-monetary promotions and an attempt by the tea beverage industry to break through amid intensifying competition. Starting from this phenomenon, this article will analyze how giveaway promotions influence purchasing decisions, and explore how cases such as Saturnbird's "Return Flight Program" achieve a win-win for brand publicity and environmental image, while also retaining relevant recommendations for Front Street Coffee. [more…]

On World Book Day, Lelecha partnered with Yilin Press to launch "Smoky Oolong" milk tea, centered around the image of Lu Xun, but it sparked controversy due to the advertising slogan "Old Smoky Tune, New Youth." CCTV.com published an article criticizing the collaboration for turning a literary master into entertainment and for inappropriate wording. Subsequently, Lelecha urgently removed the related merchandise and promotional posts. Behind the incident, the boundary issues of tea beverage brands collaborating with historical figures have once again drawn attention. Front Street Coffee takes you through the whole story. [more…]

In the depths of winter, Mixue Bingcheng has once again become a hot topic thanks to its "Northeast Big Floral" elements. The brand launched a series of fridge magnets featuring floral padded jackets and crispy fries merchandise, drawing consumers in with rich Northeastern flair. However, unlike last year's nationwide campaign, this year only certain regions can participate, sparking discontent among southern consumers. At the same time, out-of-stock merchandise has also hurt the experience for some customers. This article sorts through the details of Mixue Bingcheng's marketing campaign, the cultural background of the Northeast Big Floral, and the current state and hidden concerns of merchandise promotions in the new tea beverage industry. [more…]

Currently, China's beverage industry is witnessing an intriguing cross-boundary phenomenon: tea drink companies want to enter the coffee sector, while coffee companies try to grab a share of the milk tea market. At the intersection of tea and coffee, a new category is being born—tea-coffee. As a global coffee industry giant, Nestlé, facing pressures such as the continuous contraction of the instant coffee market and brand aging, launched a special tea-coffee series in July this year, featuring three flavors: orchid jasmine, osmanthus oolong, and da hong pao. Three months after its launch, Nestlé teamed up with the Onmyoji mobile game for cross-boundary marketing, attempting to extend from young people's first cup of coffee to their first piece of merchandise. How has the market responded to this drink that combines caffeine and tea polyphenols? And why has the co-branded merchandise received such high praise? This article provides a detailed analysis. [more…]

Auntea Jenny has recently continued to push forward in the "wellness milk tea" segment, launching the "Five Red Vitality Slow Nourishment Bottle" and a matching peripheral package. Consumers who purchase the designated package can receive a "Little Palace Tribute Plush Doll" for free. However, after the new product launched, what sparked discussion was not the tea drink itself, but this giveaway doll shaped like a uterus—it is inverted pear-shaped, with details such as "fallopian tubes" and "ovaries," and comes in two color schemes representing different physiological cycles. Some netizens said bluntly that it caused "physiological discomfort," believing that pairing a human organ doll with a tea-drinking scenario was too bizarre. Supporters, however, felt that for a wellness drink aimed at female consumers, a uterus doll was understandable and also had a fun educational aspect. As the incident gained traction, Auntea Jenny responded that the move was intended to convey the ideas of pleasing oneself, confidence, and freedom, and that the doll has not been taken off the shelves. [more…]

After the TV drama To the Wonder became a hit, the grassland scenery and herder life of Altay, Xinjiang, moved countless viewers, and this "Altay fever" has swept into the new-style tea beverage sector. Under the name of its "Free Matcha" series, Auntea Jenny launched a tie-in with To the Wonder, including long-scroll painting cup sleeves, takeout paper bags, collaborative lenticular card sets, and student film cards, attracting a large number of consumers to snap them up. However, problems emerged on the very first day of the campaign: some stores stocked only 10 pieces of merchandise, takeout orders included the wrong cards, and when customers arrived at stores to pick up their orders, staff took back the student cards in person... Consumers complained endlessly, and customer service apologized everywhere. As observers of the coffee and tea beverage industry, Front Street Coffee also noticed the supply chain and store execution problems behind this collaboration. This article will provide a complete review of the incident and present feedback from all sides. [more…]

Valentine's Day has always been a key moment for tea and coffee brands to compete for attention, and Nayuki's Tea took the opportunity this year to launch rose-themed limited-edition products, including the Mountain Wild Treasure Tea series and two cute merchandise items. However, after the new products hit the market, they unexpectedly flopped. Many consumers reported that the drinks tasted strange and were hard to swallow, and some even experienced palpitations and an inability to sleep all night after drinking them. What exactly went wrong with this rose milk tea? Was it a mistake in flavor formulation, or was there something hidden in the caffeine content? This article will walk you through the real feedback on Nayuki's Valentine's Day new products and explore why netizens jokingly called it the "new king of insomnia." [more…]

Recently, the TV drama "Forever Night Star River" has surged in popularity, and the milk tea brand Molly Tea took the opportunity to launch a collaboration, but issues such as delayed merchandise, stock shortages, and reselling have led to collective complaints from fans of the show. Although the official side issued an emergency apology on the 15th and promised compensation, the limited-edition paper bags will not be available until the 30th at the earliest, prompting fans to exclaim that "the timeline is too long, and enthusiasm is being worn down." Why did this highly anticipated collaboration fail? Who exactly was hurt when the brand temporarily changed the schedule and store issues occurred frequently? Join Coffee Workshop as we review the entire incident and also take a look at the heartwarming recommendations Front Street Coffee has prepared for coffee lovers. [more…]

The collaboration between Goodme and Honkai: Star Rail was supposed to be a fan frenzy, but it turned into a reputational crisis due to severe merchandise shortages. On the first day of the event, the official mini-program queue exceeded 1.2 million people, stores in many locations sold out within 3 hours, and high-priced complete merchandise sets appeared on second-hand platforms. Although the brand claimed to have prepared "the largest inventory in history," compared with the previous Love and Deepspace collaboration, whose stock was only one-third of this amount, it clearly underestimated players' purchasing power. What dissatisfied fans even more was that many stores explicitly stated they would not restock, causing the collaboration to end early. This imbalance between traffic and reputation sounded a warning for co-branded marketing in the coffee and tea beverage industry. [more…]

Luckin Coffee has been making frequent moves recently, inviting Tan Jianci to endorse its instant products while launching an offline collaboration with the cartoon character Loopy. This collaboration introduced the new "Light Jasmine" light milk tea, along with multiple themed cups and merchandise, triggering a buying frenzy among fans. However, many consumers pointed out that the flavor of the new product is highly similar to Chagee's signature product, "Boyazhuxian," and the topic of "flavor clash" quickly fermented on social media. This article sorts out the details of the collaboration event, product differences, and market reactions, and includes recommendations from Front Street Coffee for coffee enthusiasts' reference. [more…]

This Monday, Luckin Coffee's collaboration with the hit game Genshin Impact officially launched, with a themed pop-up store opening simultaneously in Ningbo. The event introduced two new drinks—Fontaine Red Wine Americano and Freshly Brewed Fontaine Ceylon Light Milk Tea—along with 8 themed cups, 4 limited-edition paper bags, 2 cup sleeves, and merchandise such as stickers, keychains, and character standees. However, problems arose on the first day: many players found that the drink cups they received did not match the characters on the posters, with the same new drink inexplicably paired with the same themed cup; users in Guangzhou also encountered a system issue that prevented them from ordering the light milk tea. Consumers' disappointment and employees' grievances clashed fiercely on social media. Why did a highly anticipated collaboration turn into a complaint fest? [more…]

Heytea has recently accelerated its overseas expansion, opening new stores in Toronto, Canada and Birmingham, UK one after another. The limited-edition city fridge magnets given away during the opening events quickly became a focal point. The Toronto store, even in the bitter cold of minus six to seven degrees Celsius, still attracted a large number of fans who queued for hours, while the free fridge magnets were somehow resold on the second-hand market for as much as 200 Canadian dollars (about 1,019 yuan), leaving many merchandise enthusiasts stunned. At the same time, the involvement of scalpers and proxy buyers made them even harder to get, and fans began suggesting that the brand sell the fridge magnets at a clearly marked price to balance demand and market order. This article will walk you through the lively scenes of Heytea's overseas store openings, the reasons behind the fridge magnet hype, and consumer feedback on this phenomenon. [more…]

Heytea's collaboration with table tennis champion Fan Zhendong has sparked a buying frenzy, with limited-edition fridge magnets and luggage tags selling out within minutes of release, prompting many fans to complain that getting one was as hard as snagging concert tickets. Store employees revealed that each branch received very few of the merch items, to the point that even they couldn't get their hands on any. However, some netizens discovered that scalped items had already appeared on second-hand platforms at inflated prices, listed even earlier than the official promotion, raising suspicions that insiders were withholding stock for profit. Whether it's insufficient inventory or artificial scarcity marketing, consumer discontent is spreading, and the brand's collaboration strategy is facing a real test. [more…]

As a leading tea beverage chain brand in China by number of stores, Mixue Bingcheng is deeply loved by students and office workers for its super high cost-effectiveness. On September 28, the company officially announced that its first Snow King Castle experience store in the country would open in Zhengzhou Guomao, breaking its previous image of focusing solely on ice cream and tea drinks by integrating fried skewers, desserts, coffee, merchandise, claw machines, and other elements into one space. Even more unexpectedly, Henan's local specialties, braised noodles and baked pancakes, have also been creatively incorporated into the drinks. What highlights does this experience store actually have? What kind of brand ambition does Mixue Bingcheng's diversified layout reveal? This article will take you on a journey of discovery. [more…]

Recently, a milk tea shop called "Police Tea" has drawn attention on social media, not because its products are particularly special, but because it is located inside the Suzhou Public Security Bureau and was launched by the police themselves. As soon as the news broke, netizens joked about wanting to "go to the station for tea," and some even jokingly asked whether starting a fight at the police station entrance would get them inside. The shop not only serves milk tea and coffee, but also cookies, desserts, and cultural merchandise, though it is not yet open to the public. Some people are curious about how to buy from it, while others question whether it is compliant for a government agency to run a business. In fact, this shop is essentially an internal canteen, and ordinary citizens can receive items for free on police open days by taking part in anti-fraud, anti-drug, and other activities. A similar approach by Hangzhou police, who partnered with Chagee to give out "police tea" on Police Day, also received considerable praise. This kind of publicity method that keeps pace with the times not only builds a friendly public image, but also makes the spread of legal knowledge more down-to-earth. [more…]

Recently, a heated discussion about "fully labeled Chagee" has erupted on social media platforms. Customers have posted photos of takeaway cups covered with dozens of labels, which at first glance look like a deluxe toppings combo, but on closer inspection, apart from one label showing the drink name, all the rest read "this store's merch has been given away." Behind this baffling behavior is customers exploiting zero-yuan prompt items on delivery platforms to bulk-add products, causing store label printers to indiscriminately print out a pile of invalid stickers. Staff, facing a sudden "order surge" that turned out to be a false alarm, grumble that this wave of manipulation both wastes supplies and adds to their workload. So what exactly is going on? Let's take a look. [more…]

On September 14, Chagee launched a new freshly brewed milk tea called "Golden Crow Soaring," combining Xinhui green tangerine with Yunnan Pu'er and championing the concept of modern Eastern tea. The accompanying "Golden Crow Soaring blind-bag badges" merchandise sparked a collecting frenzy, with the four zinc alloy badges becoming a new target for figure collectors. Yet reviews of the drink itself are sharply polarized—some praise its rich layers, while more people complain that the oolong flavor is too heavy, with a medicinal taste or even a dog-poop note. Veteran tea drinkers suggest drinking it with regular sugar to ease the bitterness. This article sorts through the taste controversy surrounding the new product and the merch-collecting guide, offering reference for coffee and tea enthusiasts. [more…]

The chain milk tea brand Grandpa's Tea launched a limited-edition garden thermos to celebrate its sixth anniversary, attracting many fans to collect the merchandise. However, some consumers discovered rust at the rim of the cup along with a strange odor after use, raising concerns about product quality. Multiple users posted about similar issues on social media, yet the after-sales handling failed to satisfy consumers. After media reports on October 22, the brand took the matter seriously, sent the product for testing, and released preliminary investigation results confirming that the metal inner liner was indeed 316 stainless steel, and that the rust was caused by the manufacturing process, after which it immediately initiated a recall of the affected batch of thermoses. Front Street Coffee reminds coffee lovers that when choosing a thermos, they should pay attention to material and craftsmanship details, and promptly defend their rights if they encounter quality issues. [more…]

Luckin Coffee recently announced a co-branded collaboration with the popular Japanese anime Demon Slayer, launching a series of themed merchandise, including takeaway cups, paper bags, cup sleeves, stickers, acrylic standees, and fridge magnets. However, after the campaign went live, the merchandise did not sell as well as expected and instead ended up languishing on the shelves. Fans widely reported that the bundle prices were too high, especially the 229-yuan eight-drink bundle, which deterred many people. In addition, some loyal fans pointed out that the merchandise artwork consisted of old images already released by the official brand and lacked novelty. Front Street Coffee noted that the market response to this collaboration stands in sharp contrast to Luckin's previous co-branded campaigns, sparking discussions about brand collaboration strategies and fan consumption psychology. [more…]

Chagee recently launched the second wave of its "Ne Zha 2" co-branded limited-edition packaging across stores nationwide. The popular character Ao Guang is printed on paper bags and takeaway cups, sold in a bundle with "Seeking Fragrance Camellia." Buying one cup earns you a matching paper bag. As soon as the news broke, fans rushed to buy them, but after receiving the actual products, they were greatly disappointed: the pattern on the cup body has severe ghosting, so much so that people joked you'd need 3D glasses to see it clearly. The color difference between the themed cup, paper bag, and poster is obvious, and the details are blurred into a mosaic. Many consumers pointed out that the first batch of packaging had already suffered from problems like blurry printing and fading. They had expected the brand to improve its craftsmanship, but unexpectedly the second batch still flopped. In addition, some stores did not use the themed cups as advertised, which harmed the rights of delivery customers. As coffee enthusiasts, Front Street Coffee has also noticed this co-branded merchandise quality control controversy. This article will sort out the whole story and consumer feedback. [more…]