A comprehensive store featuring a women's membership system has sparked heated discussion on social media after posting notices stating "Men dining alone are not admitted" and prohibiting the use of computers for work. Some customers made special trips only to be turned away for bringing laptops, while others who called 12315 were told the merchant had not violated any regulations. The store responded that limiting long stays was to avoid disturbing customers trying on clothes on the second floor, but some consumers felt it was inappropriate not to clearly inform them before charging. This debate over gender, consumption scenarios, and business autonomy reflects the real dilemmas composite-format coffee shops face regarding customer positioning and service boundaries. [more…]

Ethiopia, as Africa's largest coffee-producing country and the birthplace of coffee, is renowned worldwide for its coffee's floral and citrus notes, thanks to its exceptional natural conditions. When it comes to the representative of Ethiopian natural-process beans, many people first think of "Floral Queen." This coffee, from the Buku Abel processing station in the Guji Hambela region, rose to fame after winning the 2017 TOH green bean competition. What exactly is the TOH competition? How does it differ from the COE Cup of Excellence? How does the African Fine Coffees Association (AFCA) organize this grand event? This article will give you a comprehensive understanding of the TOH Harvest Season Flavor Competition—its origins and development—as well as the rise to fame of Floral Queen coffee. It will also introduce the flavor profile of Floral Queen 8.0, currently available at Front Street Coffee. [more…]

In early March 2022, the Specialty Coffee Association (SCA) issued a statement on the situation in Ukraine, not only strongly condemning Russia's military actions, but also announcing the suspension of Russia's eligibility to participate in the World Coffee Championships and donating all ticket proceeds from the Warsaw World Coffee Expo to the Ukrainian coffee industry. Meanwhile, the SCA's Poland and Czech chapters joined forces to find overseas job opportunities for displaced Ukrainian coffee professionals, while the Russian Foreign Ministry criticized Western sanctions as unacceptable. As coffee lovers, while keeping up with industry news, don't forget to follow the professional coffee information brought to you by Front Street Coffee. [more…]

Ethiopia, as Africa's largest coffee-producing country and the widely recognized birthplace of coffee, is deeply favored by enthusiasts for its distinctive floral and citrus flavor notes. When it comes to the representative of Ethiopian natural-process beans, many people immediately think of "Huakui." This naturally processed coffee from the Buku Abel washing station in the Guji Hambela region rose to fame after winning the natural-process category at the 2017 TOH green bean competition. So what exactly is the TOH competition? And what kind of organization is AFCA, its organizer? This article will walk you through the membership structure of the African Fine Coffees Association, the competition format and tiers of the TOH, and how the event helps African coffee-producing countries improve quality and expand international trade. [more…]

In the world of specialty coffee, the SCAA and COE are two authoritative systems that cannot be overlooked. The former established industry standards and cupping protocols, while the latter selects top-tier green beans through rigorous competitions. How do their scoring logics differ? And why are COE and SOE often confused? This article will trace the development and operational mechanisms of the SCAA, CQI, and COE, explain in detail the differences in cupping score sheets, and use the example of the 22nd-place sun-dried Typica that Front Street Coffee bid for at Ethiopia's first COE competition in 2020 to present the complete story from origin to cup. [more…]

In the public perception, chain coffee stores usually require a certain amount of space for tables, chairs, and storage, so their scale is not too small. However, Cotti recently announced the launch of a convenient store format called "COTTI Express," using a store-in-store model to compress the minimum opening area to one square meter, greatly reducing both investment and the break-even point. In fact, brands such as Manner with Lianjia and Tims with Sinopec Easy Joy had already tried similar partnerships. Although this model enables low-cost rapid expansion, it has also raised concerns among franchisees about internal competition, pressure from convenience stores' own coffee brands, and quality control and food safety. Whether the store-in-store model can ultimately help brands capture a larger market still needs time to be tested. [more…]

Starbucks China plans to implement a new operating model starting in January 2025, with some stores shifting from "going it alone" to "team-based operations," introducing for the first time a "multi-store community" model in which one store manager oversees two stores simultaneously. At the same time, Starbucks will also establish a new "SM-2 Senior Store Manager" position, adjusting its role setup and training system to cope with its increasingly large store network and fierce competition. This change has sparked heated discussion among netizens, with some noting that brands such as McDonald's and KFC have long had similar precedents, while others worry whether service quality will be affected. [more…]

Since early November, news of Hee Tea closing stores in multiple cities has emerged one after another, sparking widespread attention. Some netizens reported that stores they frequented suddenly ceased operations—not for renovation and upgrades, but for permanent closure. According to statistics, stores closed in November include the Ganzhou Market store in Zhangye, Gansu; the Lanzhou Guofang Department Store store; and the Zhejiang University Zijingang Campus store, among other locations. Among them were both established stores that had operated for a decade and new stores that had been open for less than six months. This phenomenon is believed to be related to an internal letter Hee Tea released in September, which stated that the company would no longer pursue short-term store-opening speed and would instead focus on store quality and operational excellence. At the same time, a blogger claiming to be a city partner revealed that Hee Tea's franchise policy is being adjusted, with applications becoming more difficult, store-building costs increasing, and even a trend of "restricting new store openings and encouraging closures." [more…]

Recently, the Heytea store in Dalian Roosevelt Plaza was reported to have ceased operations, and the site was quickly taken over by another brand's hoarding. This store, which opened in May 2020 and once sparked queuing frenzies, was Dalian's first directly operated store, and its sudden withdrawal surprised many consumers. According to GeoHey brand monitoring data, although Heytea opened new stores in the past 90 days, it also closed 161 stores, with the total number in operation dropping from 4,410 to 4,265, equivalent to about 2 stores disappearing every day. The closures were not limited to franchise stores; some directly operated stores that had been in business for years also exited due to factors such as rent and contracts. The impact of this round of adjustment on the brand's future remains to be seen. [more…]

The integration of coffee brands with the convenience store format is accelerating. Recently, NOWWA Coffee announced a strategic partnership with Jianfu, the largest convenience store brand in Fujian, and the two parties will jointly operate stores through a co-management model, with the first batch of 150 partner stores already launched. This move not only helps NOWWA expand rapidly by leveraging the convenience store’s mature supply chain and low-cost operating advantages, but also adds a new category to the convenience store’s diversified operations. Against the backdrop of intensifying competition among brands such as Luckin and Cotti, NOWWA is exploring lower-tier markets through offline channel cooperation and plans to launch 500 co-managed stores in 2024 and 2,000 in 2025, covering the four provinces of Fujian, Jiangxi, Sichuan, and Jiangsu. [more…]

Recently, the chain coffee brand %Arabica has quietly closed stores in several cities including Xiamen and Shenzhen, sparking widespread attention and discussion online. Among them, the Xiamen MixC store, the brand's first store in the city, ceased operations on May 15 after nearly five and a half years in business; in Shenzhen, the Bao'an Airport store and the Xinghe COCO Park store also closed one after another. The company has not explained the reasons for the closures, and netizens speculate they may be related to mall business adjustments, rising costs, and profitability. Notably, branded coffee trucks have appeared in some areas where stores closed, and the brand's first store in Fuzhou also adopted the coffee truck model. Longtime customers have mixed views: some see it as a flexible adjustment in response to the "buy and go" consumer habit, while others lament that the brand's design-forward store characteristics are being weakened. [more…]

The Starbucks store at Wangfujing Department Store in Changsha's Wuyi Square, the brand's first location in Hunan Province, has recently been reported to be permanently closing. Having operated for fourteen years, this store not only witnessed Starbucks' expansion in Changsha but also carried the coffee memories of countless residents. However, with intensifying competition among tea and coffee brands in the Wuyi commercial district, adjustments to commercial leasing policies, and changes in Starbucks' market strategy, this iconic store has ultimately reached its end. This article will review the store's glorious past, analyze the possible reasons for its closure, and present the regret expressed by local residents. [more…]

Tims China has always held a special place in consumers' minds—many people remember it not for its coffee, but for the bagel on its breakfast menu. However, this chain brand, known for its bagels, has recently been plagued by frequent store closure news. The first Tims store in Yinchuan, which was also the brand's 700th store in China, the Xinhua Department Store location, quietly closed after less than a year in operation, prompting regret among local consumers. Looking at the entire commercial district, this store was surrounded by 3 Luckin Coffee, 2 Starbucks, and 1 Cotti Coffee locations, highlighting the intense competitive pressure. More notably, Tims stores in Beijing, Shanghai, Nanjing, Dalian, and other cities have also successively announced closures. From the thousand-store target in its financial reports to the 885 stores counted by Narrow Door Dining Eye, Tims' expansion path seems to be facing severe challenges. This article will start with the closure of the first Yinchuan store to analyze Tims' current operating situation and market challenges. [more…]

After listing on Nasdaq, Tims China delivered its first quarterly report card, with total net revenue in the third quarter reaching 306 million yuan, up nearly 70% year on year and a record high for a single quarter. On the store front, by the end of September it had covered 27 cities nationwide, with 486 net stores, and in October it welcomed its 500th store. At the same time, Tims China continued to advance cooperation with partners such as EasyJoy Coffee and Hema, stepping up its push into the ready-to-drink coffee segment. This article sorts through the key financial data, store expansion pace, store format structure and management's outlook for the future, giving you a quick look at the latest moves of this coffee chain brand in the Chinese market. [more…]

Recently, a netizen from Zhejiang posted that Ningbo's last regular Costa store had quietly closed, sparking widespread discussion. Costa, which once had 8 stores in Ningbo, has now withdrawn all its regular stores, leaving only hospital stores and transportation hub stores. Meanwhile, news of Costa store closures has also emerged in Shanghai, Hangzhou, Tianjin, and many other places. Data shows that in the past 90 days, Costa opened 5 new stores but closed 23, with about 300 stores still in operation. This British brand, which once competed head-on with Starbucks, is gradually disappearing from city streets. Longtime customers miss its consistent quality and comfortable third space, and also lament this silent farewell. [more…]

In 2021, Starbucks celebrated its 50th anniversary and announced the expansion of its eco-friendly store framework, accelerating the global rollout of its "Greener Stores" initiative. This green store format made its debut outside North America, choosing Shanghai as its first location, and subsequently expanded to Suzhou, Shenzhen, and other cities. Recently, North China also welcomed its first green-certified store—Starbucks Beijing CITIC Prudential Store. When customers purchase handcrafted beverages in the store, they can get a reusable cup for an additional 15 yuan, or enjoy a 4 yuan discount if they bring their own cup. This certification system was co-initiated by Starbucks and WWF in 2018, covering eight major standards including energy conservation, water consumption, and waste treatment, with the goal of building or renovating 10,000 green stores globally by 2025. However, in the face of the rise of local coffee upstarts, whether Starbucks' green strategy can maintain its lead is worth watching. [more…]

Recently, a netizen posted on social media reporting a significant quality gap between the same drinks bought at HEYTEA franchise stores and directly operated stores. Using the "Thousand-Mesh Matcha Triple Thick Matcha" as an example, the customer ordered delivery from a directly operated store; although delivery took over 20 minutes, the drink arrived still hot, with a rich taste and generous toppings. In contrast, at a franchise store for self-pickup, the drink was picked up within three minutes but had a pale color, bland flavor, and scarce toppings. Later, at another franchise store for self-pickup, the volume was actually one-third less, and the chewy texture was poor. The post resonated widely, with netizens complaining about inconsistent quality at franchise stores, which led to a guide for identifying store types through business licenses. The incident reflects the challenges of quality control under HEYTEA's rapid expansion. [more…]

The Chayan Yuese amusement park store that once drew long queues on the 7th floor of Wuhan International Plaza has now been quietly replaced by construction hoarding for another food and beverage venue. This roughly 200-square-meter "Chayan grocery store," one of the first batch of stores to enter Wuhan in 2020, silently exited after four years of serving customers. More noteworthy is that such closures are not isolated cases—Chayan Yuese stores have been shutting down one after another in cities including Changsha and Wuhan. Data from Jihai Brand Monitoring shows that its operating stores dropped from 973 in early October to 903, with at least 70 stores disappearing within a few months. At the same time, the brand is still expanding into new cities such as Changzhou. Behind the store contraction, is it lease expiration, layout adjustment, or pressure on profitability? Consumers' complaints about the redemption mechanism have also been mentioned once again. [more…]

Cotti Coffee recently announced an ambitious expansion plan: adding 8,000 convenience stores in the second half of the year, reaching a scale of 50,000 stores within three years, and striving to achieve a layout where "Cotti is within a hundred meters." However, as of the end of July, its actual operating stores were fewer than 7,000, still some distance from the goal. Meanwhile, Luckin has launched a counterattack with a scale of over 20,000 stores, curbing Cotti's growth through dense store placements. The two sides have shifted from a 9.9 yuan price war to a battle for locations. How will this competition between two brands from the same roots evolve? This article sorts out the store rivalry, strategic adjustments, and industry impact of the two major brands. [more…]

Recently, the news that Starbucks' first store in Guangzhou is about to close has attracted widespread consumer attention. This coffee shop, once famous for being open 24 hours, holds countless memories and emotions for many people. From adjusting its business hours during the pandemic to now facing closure, its departure is not only the end of a store but also reflects the balancing challenge Starbucks faces between expansion and optimizing its layout. Meanwhile, long-established stores in Shenyang, Hong Kong, and other places have also successively announced the end of their operations, with longtime customers expressing their reluctance. This article will take you through the story of this first Guangzhou store, as well as the market logic behind Starbucks' recent store closure trends. [more…]