Every year during the final exam season at the end of June, coffee shops on university campuses become students' life-saving energy stations. Campus stores of Luckin, Cotti, and others see orders surge, with pickup areas piled high with drinks, and waiting for a cup of coffee often taking nearly an hour. However, a Luckin near a university was unexpectedly empty at noon, with its pickup window blocked and a closure notice posted—staff who had not had a proper rest for two consecutive months simply could not withstand the order pressure of exam week. A Gu Ming milk tea shop on the same campus also temporarily closed. Behind this campus coffee order explosion is both students' preference for value-for-money brands and the revealed dilemma of store staffing. [more…]

Recently, the food delivery competition between JD.com and Meituan has yet to subside, and Ele.me has now joined the fray with a large number of coupons and subsidies. While delivery users enjoy low-priced milk tea, staff at brands like Molly Tea are under unprecedented order pressure. Drinks that originally cost a dozen yuan per cup have seen their prices plummet to five or six yuan after platform subsidies, or even just a few cents, causing order volumes to instantly double or surge, with some stores handling as many as five or six hundred orders per day. Understaffing, material shortages, riders urging them on, and customer complaints have become the daily reality for these coffee and milk tea workers. This article will take you behind the scenes of this delivery subsidy frenzy to see the real working conditions and helplessness of frontline employees. [more…]

Since the full resumption of cross-border travel, mainland tourists' enthusiasm for visiting Hong Kong has continued to rise. Beyond the traditional shopping and food itineraries, those highly photogenic "internet-famous photo spots" have also become an indispensable stop on the journey. %Arabica, located by the waterfront in Kennedy Town, Western District, has long dominated the must-visit lists on major social platforms thanks to its seaside all-white exterior and "mirror of the sky" scenery. However, recently, a lamppost on one side of this store suddenly had an accident—emitting smoke, a loud bang, and parts flying off—leaving a passing mainland tourist with a head injury. The incident quickly drew attention, and the Highways Department and the gas company successively responded. What exactly caused the incident? What was the scene like? Let's find out together. [more…]

Yesterday, the topic of "the first cup of milk tea in autumn" sparked widespread attention on social platforms, with orders at chain tea beverage brand stores surging, and some stores surpassing a thousand cups in sales within a short period. Under the pressure of the order surge, a scene appeared at a Certain Tea store where a JD delivery rider entered the bar area to assist with packing. After the video circulated, it triggered polarized discussions among netizens. Some praised the rider's goodwill in proactively helping, while others questioned whether non-store employees entering the operation area complies with food safety regulations. Surrounding bar operation permissions, health certificate requirements, and store management systems, various viewpoints clashed, and the incident quickly became a hot topic of discussion. [more…]

The food delivery platforms have once again kicked off a subsidy war, with Meituan and Alibaba distributing large numbers of milk tea redemption vouchers to users, triggering a collective surge in orders at chain stores such as Mixue Bingcheng, Chabaidao, Goodme, and Shanghai Auntie. On the night of July 5, orders flooded into tea beverage stores in many places like a tidal wave, receipt printers nearly collapsed, and employees kept busy from the evening shift until the early hours of the morning yet still could not clear the backlog of orders. Some stores urgently called back off-duty employees for support, while delivery riders and customers surrounded the stores so tightly that not a drop could get through. While consumers got milk tea for 0 yuan, the workers behind the counter experienced a night comparable to "doomsday." This game between platforms ultimately shifted the pressure onto the frontline tea beverage workers. [more…]

The collaboration between Gu Ming and the hit game "Honkai: Star Rail" ignited a consumer frenzy as soon as it launched, with over 1.2 million people queuing in the mini-program, and the topic quickly shot to the top of trending searches. Store orders poured in like snowflakes, and the limited-edition drinks were all fresh fruit smoothies with complex preparation processes. Under high-intensity operation, multiple smoothie machines were overwhelmed, emitting white smoke and even exploding on the spot, while staff were so busy they didn't even have time to drink water. To deal with equipment failures, some stores prepared backup machines in advance, while others had to borrow juicers from neighboring Shu Yi Shao Xian Cao and Luckin for emergency use. Behind this collaboration frenzy, issues such as excessively high thresholds for obtaining merchandise and enormous pressure on stores were exposed, also triggering discussions on optimization measures such as selling drinks and merchandise separately and cup storage services. [more…]

The moka pot is a brewing device commonly kept at home by many coffee enthusiasts. It has a simple structure and is easy to operate, yet it can extract a rich, full-bodied coffee liquid. This article will start with the basic structure of the moka pot, then provide a detailed introduction to its working principle, suitable coffee bean choices, specific operating steps, and how to avoid explosion risks. At the same time, we will also answer the question of how to make a single-serving moka pot. The article recommends several coffee beans from the Front Street brand to help you make a choice based on your taste preferences. Whether you are a beginner or a veteran, you can find practical tips and precautions here. [more…]

Affected by both the pandemic and rising coffee bean prices due to reduced harvests, more and more consumers are turning to making coffee at home, driving rapid growth in the coffee machine market. According to a CCTV Finance report, coffee machine sales climbed for six consecutive months in 2022, with year-on-year growth peaking at over 200%, and domestic coffee machines performing especially well. With features such as smart temperature control and pressure adjustment, plus outstanding value for money, domestic models have not only won favor in China but also seen a sharp increase in export orders, with some companies operating at full capacity. This article reviews market data, export trends, and consumer preferences, and brings professional insights from Front Street Coffee. [more…]

If you hear someone beside you describing the taste of a cup of drink, "floral, fruity acid, honey sweet, tea charm……" There is no doubt that this is probably describing the flavor of the coffee in his cup. Nowadays, it is hard to know what the "coff [more…]

In a coffee shop, baristas repeat the motions of dosing, leveling, tamping, and extracting every day, until it becomes muscle memory. Yet once a rush hits, even the most skilled person can get flustered. This article rounds up the various coffee "fails" netizens have posted: an iced americano whose espresso vanished into thin air, a clear orange latte with nothing but milk left, a muddled iced lemon drink that forgot the coffee... Behind these unintentional mistakes, it's often a shortage of staff during peak hours or errors made in the rush of automated operation. As a consumer, when this happens, it's best to talk to the staff directly about remaking the drink or getting a refund—after all, everyone has moments when they're too busy to think straight. [more…]

Right after the May Day holiday, the "three-way battle" among food delivery platforms sent tea beverage stores into another order explosion frenzy, and Heytea's move to drop the price of some drinks to single digits drew in a flood of orders. Yet for back-of-house staff, this was a nightmare—the newly switched imported green grape "Sweet Globe" variety has firm flesh and is extremely hard to peel. Employees peeled until their gloved fingers wore through, their right hands covered in medicated patches, and some even felt nauseated at the sight of fruit with skin on. Although some tried using peelers or small round spoons to improve efficiency, the output speed still could not keep up with store demand. Why not equip stores with peeling machines? Employees admitted frankly that the high loss rate and difficulty of cleaning make them worse than peeling by hand. This article takes you into the real daily life of Heytea's peelers, along with Front Street Coffee's attention to industry trends. [more…]

The moka pot is a common espresso brewing tool in Italian households. It uses steam pressure from the lower chamber to push hot water up to the upper chamber, producing coffee that is rich and full-bodied, balancing acidity and bitterness with a small amount of crema. It is very suitable for adding milk to make a latte. This article focuses on the timing of turning off the heat when brewing coffee with a moka pot, coffee bean selection, grind size, dosing and water control, and the specific brewing steps for a latte, helping enthusiasts consistently reproduce a fragrant, rich cup of moka pot coffee at home. The article also provides pairing suggestions based on bean options such as Front Street Classic Blend, Front Street Dark Cocoa Blend, and Front Street Queen's Estate SOE. [more…]

The coffee consumer market is expanding at an annual rate of 16%, far exceeding the global average, and young customers are becoming the core driving force of this industry. In 2016, the total number of coffee shops nationwide crossed the threshold of 100,000 for the first time, but in the same year there was also a clear negative growth, and a new round of reshuffling quietly unfolded in the second half of the year. Low barriers to opening a shop but increasingly difficult profitability have become a common experience for many shop owners. Based on the first big data report on the beverage industry jointly released by the Meituan Dianping Research Institute and Kamen, this article sorts out the real survival status of coffee shops in China from the dimensions of changes in the number of stores, urban distribution patterns, migration of consumer groups, as well as products, environment, and services. At the same time, combined with the actual observations of brands such as Front Street Coffee, it provides practitioners with reference basis for judgment. [more…]

McDonald's recently suspended the use of certain coffee machines at some restaurants in the United States and Canada after its coffee machine supplier, Melitta, reported safety hazards with the equipment, leaving espresso-based drinks, hot chocolate, and other products unavailable. According to CBS News, Melitta found that a component of the coffee machines may be defective, potentially causing a steam explosion and damaging the equipment, and inspections and investigations could last three weeks. McDonald's has more than 14,000 restaurants across the United States and sells nearly 8 million cups of coffee every day. The incident has affected multiple cities, including Atlanta, Dallas, Pittsburgh, New York, and Tampa. The brand said it is assessing the scope of the impact and working closely with the supplier to restore supply as soon as possible. [more…]

A newly purchased moka pot also needs to undergo a "seasoning" process like an iron wok, in order to remove metal shavings and oil residue left from manufacturing. But seasoning is not simply rinsing—it involves many details: Why can't you season it with just water? When should you stop heating to avoid bursting the pot? How should you clean and store it properly? Front Street Coffee will explain in detail the correct method for seasoning a moka pot, and share key precautions during use, helping you safely and efficiently enjoy the coffee pleasure brought by a moka pot. [more…]

Robusta coffee is often misunderstood as a low-quality commercial bean, but it has irreplaceable value in areas such as espresso blending and new variety cultivation. From the perspective of Front Street Coffee, this article systematically introduces the relationship between Robusta and the Canephora species, the flavor characteristics brought by its high caffeine and chlorogenic acid content, its role in enhancing body in coffee blends, and how to brew a rich, aromatic cup of Robusta coffee with a siphon. Whether you want to understand the basics of Robusta or want to try extracting Front Street commercial espresso blend beans at home with a siphon, this article can provide practical reference. [more…]

The moka pot is an extremely common classic coffee device in Italian households, with almost every home keeping one on hand. It relies on the steam pressure generated by heating the lower chamber to push hot water through the coffee grounds and into the upper chamber, thereby producing a cup of rich coffee with oils. However, in China, not many people truly understand its correct use. This article will begin with the moka pot's invention history, structural composition, and extraction principles, then explain in detail the key steps such as the water filling position, coffee distribution method, heating rhythm, and grind size. Combined with a brewing example using Front Street PWN Golden Mandheling, it will help readers avoid splashing, explosion hazards caused by improper operation, and problems such as the pot seizing shut and being impossible to open after use, so that the moka pot can produce consistent results. [more…]

The arrival of the Start of Autumn solar term has once again sparked a consumer frenzy with the annual "first cup of milk tea in autumn" promotion. This year, driven by large-scale distribution of tea voucher and discount coupons on platforms such as Meituan, Ele.me, and JD.com, combined with brands' own promotions, order volumes have far exceeded previous years. However, behind the order surge is extreme pressure on store operations: receipt piles are mountainous, rider capacity is severely insufficient, delivery delays and wrong drink deliveries occur frequently, and customer complaints have surged. To ease the pressure, some stores of brands such as Starbucks, Luckin Coffee, Heytea, and Chagee have had to temporarily close or shut down delivery channels, leaving consumers unable to use the coupons they hold. This annual carnival, while bringing huge challenges to workers, has also exposed the fragility of the instant delivery system under extreme peaks. [more…]

As a classic choice among home coffee equipment, the moka pot's single-valve and double-valve differences directly affect the resulting concentration and crema performance. This article starts with the structural principles, analyzes the extraction pressure differences between the two valve types, and outlines the pros and cons of the moka pot, the suitable coffee grind size range, and recommendations for coffee bean roast level. It also includes a complete operating procedure, covering dose control, heating techniques, and daily maintenance points. The article also introduces the recipe ideas and flavor characteristics of Front Street Coffee's two espresso blends, helping enthusiasts make clearer judgments when purchasing and practicing. [more…]

A smartphone launch event unexpectedly caused a sudden surge of group orders at nearby Luckin Coffee stores in the evening, catching staff off guard and keeping delivery riders constantly on the move. It turned out that the Honor CEO demonstrated an AI ordering feature on stage, buying 2,000 cups of Light Jasmine from Luckin with a single sentence. Because of the limit on the number of items per order, the AI spread the demand across multiple stores, causing Luckin outlets near the convention center to be flooded with orders at once. This move showcased Honor's intelligent AI interaction and also, unintentionally, gave Luckin a round of publicity for its efficient order fulfillment. [more…]