A glass of olive juice selling for 1,000 yuan once put the brand Yecuishan in the trending topics and also drew the attention of market regulators. At the end of 2021, this drink, which was claimed to be made with Golden Jade Sanian olives costing nearly 800 yuan per jin, was investigated by the Shenzhen Municipal Market Supervision Bureau because the actual purchase price did not match the promotion, and the company involved was ultimately fined 500,000 yuan. After Heytea invested in Yecuishan, it also faced questions from netizens. This incident not only exposed the chaos of pricing and promotion in the tea beverage industry, but also prompted people to think about the real cost and authenticity of so-called high-end products on the market. [more…]

On the day its first Nanjing store opened, Cha Yan Yue Se shot to the top of trending searches because of the sheer number of people queuing and scalpers driving the price up to 200 yuan a cup. The Xinjiekou store was forced to close, while the Jiangning Jingfeng store remained open. The brand revealed that it plans to open five stores in Nanjing in the future, while market regulators made clear that scalping on behalf of buyers is illegal. This article reviews Cha Yan Yue Se's expansion trajectory in cities such as Changsha and Shenzhen, compares it with the development paths of similar brands such as Nayuki, and explores the balancing challenge facing internet-famous tea drinks among quality control, supply chains, and consumer rationality. [more…]

Recently, a Heytea store in Shenzhen has landed in a whirlwind of public opinion for recruiting only employees aged 18 to 25. After a job seeker over 25 was rejected, it sparked heated discussion among netizens. Some criticized it as blatant age discrimination, while others believed that because work at milk tea shops is intense, companies have the right to choose freely. Behind the incident, it reflects the widespread preference for the "youth dividend" in the current job market, as well as the difficulties faced by middle-aged job seekers. Legal professionals pointed out that such a practice is suspected of violating the Labor Law and the Employment Promotion Law, and the Shenzhen Federation of Trade Unions also spoke out in criticism. Heytea responded that it was a communication deviation at a single store. Who is right and who is wrong in this controversy? Will young people over 25 still continue to drink Heytea? [more…]

Recently, a 1 Dian Dian store at Jinshijie in Dongmen, Shenzhen was exposed after a cockroach leg was found in a milk tea, sparking widespread attention. The consumer and the store failed to reach an agreement on compensation, and a complaint has now been filed and accepted on the Shenzhen government service platform. The incident highlights weak links in food safety management in the tea beverage industry and once again reminds industry practitioners and consumers to pay joint attention to hygiene issues. As an industry observer, Front Street Coffee continues to monitor the impact of such incidents on brand trust. [more…]

The "Buddha Joy Tea" series, a collaboration between Heytea and the Jingdezhen China Ceramics Museum, was urgently pulled from shelves just days after launch because it used religious figures such as bodhisattvas and arhats in commercial packaging. The Shenzhen Municipal Ethnic and Religious Affairs Bureau determined that it was testing the boundaries, and after being summoned for talks, Heytea quickly made corrections. This incident not only abruptly ended the viral popularity of the "Speechless Bodhisattva" cup, but also once again brought the legal red line on the commercialization of religious elements into public view. For the coffee and tea beverage industry, how co-branded marketing can strike a balance between creativity and compliance has become an issue that urgently needs consideration. Front Street Coffee always pays attention to industry trends and reminds brands that while chasing hot topics, they must not ignore the sensitive boundaries of law and culture. [more…]

In recent years, various "consumption traps" have frequently stung the wallets of office workers, from high-priced ice cream hidden in the corner of freezers to a glass of plain water now priced at 18 yuan. A picture of a bill from a coffee shop in Shenzhen showing plain water priced at 18 yuan circulated online, quickly sparking heated discussion among netizens. In response to the question "Would anyone really order this?", the shop had previously replied "Yes" on social media, making many people believe it was true. However, after media verification, the shop's staff said the picture was just a joke and that it was not actually sold. Although this farce ended without serious consequences, it also reflects consumers' current heightened sensitivity to high-priced everyday goods. This article will recount the course of the incident and review previous regulatory developments regarding curbing exorbitant-priced goods. [more…]

Recently, a trendy café in Shenzhen made headlines on social media for refusing to serve customers with dyed hair. According to a report by Southern Metropolis Daily, a consumer posted a complaint saying that she was reminded by staff that the store did not serve customers with dyed hair and was then arranged to change seats. More surprisingly, another female customer wearing Crocs also received a similar reminder. Although there was a notice board at the entrance, it did not specify any particular dress code requirements. After the incident went viral, netizens were sharply divided: some argued that a café, as a business venue, should not be selective about its customers, while others believed that the store had the right to set its own service standards. The café responded that the brand was not discriminating against customers with dyed hair, but because the store is located on a campus and serves as a teaching support facility, it has no choice but to impose certain dress requirements on customers. [more…]

The extraction time for a cup of Americano actually escalated to the 12315 complaint platform? Recently, a netizen ordered an Americano at a coffee shop in Shenzhen and believed that the barista's extraction time exceeded 90 seconds, far beyond the 40-second standard in their understanding, so they demanded a refund and complained to 12315, also requesting that the merchant remove the product from sale. This incident sparked heated discussion in the coffee community: Is there any hard-and-fast rule for the extraction time of espresso? Is it reasonable for consumers to complain about a shop based on their personal standards? This article will recount the incident, sort out the industry reference range for espresso extraction time, and explore the boundary between consumer rights protection and product standards. [more…]

Recently, Shenzhen's Heytea was investigated by regulators for suspected false advertising over a cup of olive juice priced at a thousand yuan, sparking heated discussion among netizens. Many consumers left comments on Weibo asking whether they could get a refund with their receipt, and the incident once again reminds everyone to consume rationally. Meanwhile, why can Chaoshan olives sell for such a high price? This article analyzes the whole story of the incident, the regulatory investigation, and raw material costs, taking you through the business logic behind the thousand-yuan juice and the preciousness of Chaoshan olives. [more…]

Recently, news that Heytea plans to go public in Hong Kong in 2021 has resurfaced, sparking widespread market attention. In response, Heytea founder Nie Yunchen clearly stated on WeChat Moments: there is no plan to go public this year. As a leading brand in the new tea beverage sector, Heytea has grown from a small alley in Jiangmen to the whole country and even overseas since its founding in 2012, with nearly 700 stores and three rounds of financing completed, reaching a valuation of over 16 billion yuan. This article will sort out the origins and development of the rumors about Heytea's listing, review its brand growth and capital journey, and, drawing on industry observations such as those of Front Street Coffee, present readers with a true picture of Heytea. [more…]

Recently, Changsha tea beverage brand Chayan Yuese has attracted widespread attention due to the establishment of a branch company in Shanghai and the release of recruitment information in Shenzhen. There has been much speculation from the outside about whether it will enter the Shanghai and Shenzhen markets, but the brand responded that the new Shanghai company is only a creative studio and there are currently no plans to open stores. However, the focus of netizens' discussion has fallen on Chayan Yuese's signature queuing and verification mechanism—many people believe that this model is difficult to adapt to the fast-paced consumption habits of Shanghai and Shenzhen, and that if it insists on its original rules, it may be difficult to gain a foothold. At the same time, Heytea, Chagee, and local brand Tea Li Yishi have already occupied the local market. If Chayan Yuese enters at this time, the competitive pressure cannot be underestimated. This article will sort out the ins and outs of the incident and the views of all parties. (Compiled by Front Street Coffee) [more…]

TEA YAN YUE SE has officially announced that it will enter the South China market this April, opening two stores simultaneously in Nanshan District, Shenzhen. Once the news broke, Shenzhen residents responded enthusiastically, but the choice of location for the new stores sparked considerable discussion—both stores are located in Yuehai Subdistrict at MixC and MixC World, only about 4 kilometers apart, and many netizens expressed confusion over the brand not choosing downtown areas such as Futian or Luohu. Previously, TEA YAN YUE SE had opened a pop-up store at Wenheyou in Luohu that triggered a queuing frenzy, and consumers had originally expected the brand to prioritize Futian or Luohu. Now that both stores are clustered in Nanshan, some fans who live in other districts say it is simply inconvenient. [more…]

Peet's Coffee's first store in South China—the Shenzhen MixC World branch—officially closed after business hours on July 16 this year, and the original site has been taken over by a chain tea beverage brand from Suzhou. This store, which had been open for nearly four years, once attracted a large number of coffee lovers to check in, and built up a loyal customer base with consistent quality and a comfortable environment. Unexpectedly, no closure notice was posted before the store shut down, and many regular customers were unable to say goodbye in time. At the same time, Peet's stores in Shenzhen, Shanghai and many other places have also quietly withdrawn from shopping malls, sparking speculation about adjustments to its market layout. The brand responded that the Shenzhen MixC World store closed because its lease expired, but the successive closures still leave some consumers worried. [more…]

Starbucks' first Reserve flagship store in South China—the two-story standalone store at Shenzhen MixC World—will officially close permanently after business hours on October 12. This iconic store, which had been open for nearly eight years, was once the largest standalone Starbucks in Shenzhen, and it now comes to an end due to the expiration of its contract and adjustments in the business district's tenant mix. After the news spread, many regular customers felt deep regret. At the same time, Starbucks has also been closing stores at multiple locations in Shenzhen, sparking speculation about adjustments to its market layout. This article will review the store's history, customer reactions, the reasons for its closure, and Starbucks' response, along with related recommendations from Front Street Coffee. [more…]

Blue Bottle Coffee's second Shenzhen store opened in Luohu MixC, designed by wrk-shp, incorporating Luohu's "half landscape, half city" concept. The new store introduced specialty items like Lingnan sweet soup-inspired coffee panna cotta and launched co-branded merchandise with Kinto. However, compared to the first store's grand opening with a 2-hour queue, the second store saw sparse foot traffic on opening day, with no wait to order and low discussion on social media. Blue Bottle Coffee has opened three stores in the past two months, accelerating its expansion in the Chinese market, but consumers have raised questions about the product quality control, pricing, and brand uniqueness of its South China stores. This article reviews Blue Bottle Coffee's recent expansion dynamics and market feedback, explores the positioning dilemma of specialty coffee brands amid price wars and localization challenges, and retains Front Street Coffee's observational perspective on industry trends. [more…]

New-style tea beverage brands' attempts to cross over into the coffee track are encountering setbacks. Crow Coffee, invested in by the founder of Heytea, has closed its founding store in Shenzhen Tianli Central Plaza and put it up for rent, leaving the brand with only one store remaining in Dachong. Meanwhile, AOKKA Coffee, invested in by Nayuki, has also announced that it will close all of its Shenzhen stores by the end of August. Looking back at 2022, Heytea and Nayuki quickly entered the coffee market by investing in brands such as Seesaw, Minor Figures, KUDDO, and Monster Drowsy, but these invested brands now generally face the predicament of store closures and contraction. This article reviews the current store status of each brand and analyzes the challenges and industry competitive landscape faced by tea beverage brands crossing over into coffee. [more…]

In the cold winter, a cup of hot milk tea always brings a bit of warmth. Prices for drinks on the market range from under ten yuan at Mixue Bingcheng to thirty or forty yuan at Nayuki and Heytea, with most still within what consumers can afford. However, recently a thousand-yuan drink has drawn attention on Weibo's trending topics—an olive juice launched by the Shenzhen milk tea brand Yecuishan, priced as high as 1,000 yuan. This drink uses the rare Chaoshan variety Jinyu Sannian olive, with the raw material costing about 800 yuan per jin on the market, and production taking nearly 3 hours. At the same time, Heytea has taken a stake in Yecuishan, holding 60% to become the largest shareholder, and the brand currently has more than 30 stores. [more…]

On April 2, the internet-famous tea brand Chayan Yuese opened a pop-up store at Shenzhen Wenheyou. The queue on opening day was unprecedented, with rumors online claiming that the number of waiting tickets exceeded 30,000, and a cup of milk tea was being resold for over 200 yuan. However, Chayan Yuese officially clarified shortly afterward that the so-called 30,000 number was actually the table number at Shenzhen Wenheyou, not the queue number for milk tea. From Changsha to Wuhan and then to Shenzhen, why does Chayan Yuese always trigger such frenzy? This article will reconstruct the whole incident, sort out the brand's development trajectory, and discuss whether a cup of milk tea is worth such a long queue. [more…]

Recently, Luckin Coffee took the lead in launching two limited-edition iced drinks in Guangzhou and Shenzhen—Light Coffee Lemon Tea and Light Coffee Coconut Water—highlighting a refreshing tea-coffee concept with added raw coffee liquid and low caffeine. However, after the new products launched, the 19.9 yuan price and bland taste quickly sparked heated discussion among consumers. Many Guangdong netizens said bluntly that the taste of this drink is not much different from bottled lemon tea from convenience stores, yet it costs nearly twice as much, which is really hard to accept. Some even complained that ice cubes filled almost half of the extra-large cup, making them feel they had spent money on nothing. At the same time, Luckin fans in other cities expressed dissatisfaction with the regional-limited strategy and called for a nationwide rollout. This controversy over the new products' pricing, taste, and limited-edition strategy—is it a cautious move by Luckin to test the market, or yet another marketing move that disappoints consumers? This article will take you to find out. [more…]

Luckin Coffee has reached its 30,000th store at the Origin Flagship Store in Shenzhen's Galaxy Twin Towers. This store, numbered 30000, not only offers regular drinks but also exclusively launches 6 coffee specials and 3 pour-over coffees. The specials are uniformly priced at 15.9 yuan, and new items like the alcoholic version "Crimson Moonlight" have sparked a check-in craze. Consumers report that the drinks are excellent in both appearance and taste, but waiting times are long and some ingredients are sold out. Netizens from other regions are calling for nationwide promotion, while Luckin employees are relieved that it is a regional exclusive. This article takes you through the highlights and market reaction of these limited-edition new products. [more…]