As the Spring Festival approaches, Starbucks has launched a new whole cake called "Eight Treasure Blessing Cake," priced at 69 yuan and available only in select cities. Three other flavors—Fortune Hawthorn Cake, Eight Treasure Good Luck Cake, and Star Wish Bamboo Cake—are also hitting the shelves simultaneously. This cake combines eight ingredients: walnuts, crushed hazelnuts, red dates, almonds, pumpkin seeds, peanuts, cashews, and dried cranberries, paired with a curd cheese cake, and has been jokingly dubbed "qiegao" (a type of traditional Chinese sticky rice cake) by many netizens. Some people serve it on their New Year's Eve dinner table, while others think the forced integration is inappropriate. As coffee enthusiasts, Front Street Coffee has also been paying attention to the market response to this product. This article will provide a comprehensive look at Starbucks' Spring Festival limited-edition attempt from the perspectives of product information, consumer reviews, and taste tests. [more…]

During the Spring Festival holiday that just passed, milk tea sales nationwide surged by 180.4% year-on-year, with many consumers bringing milk tea and coffee to the New Year's Eve dinner table, replacing traditional alcoholic drinks and beverages. The surge in orders put chain tea beverage stores into high-intensity operation from New Year's Eve, with receipt printers at the front desk spewing orders nonstop, empty cups piling up like mountains on the preparation counters, and staff in the prep room peeling, juicing, and boiling ingredients without a moment's rest. Employees worked around the clock, some putting in 12-hour days for a full week straight, some so busy they had no time to drink water or use the restroom, and equipment frequently jammed or broke down. Facing customers and delivery riders clamoring for their orders, staff at the pickup station could only apologize repeatedly, mocking themselves as "sorry to everyone." This article takes you inside the Spring Festival tea shop frenzy and the real lives of these workers. [more…]

Staying up late on New Year's Eve, exchanging New Year's greetings on the first day of the lunar new year — most workers can finally set aside their jobs and take a break. But in the coffee industry, there are still a group of people standing behind the bar, facing the morning rush of overwhelming orders, advance delivery orders, and the fluctuating customer flow after office buildings close for the holiday. Some are full of energy, driven by triple pay; some hold out on instant noodles in their posts until the New Year bell rings; and some set off on the road home well before New Year's Eve. This article records the real situations of coffee workers during the Spring Festival, taking a look at who is busy, who is slacking off, and who is secretly treating themselves to a latte during this holiday. [more…]

On Chinese New Year's Eve, Nayuki submitted a prospectus to the Hong Kong Stock Exchange. This premium freshly made tea beverage brand, centered on "fruit tea + soft European bread," has completed five rounds of financing and is now valued at nearly RMB 13 billion. However, behind the glossy listing process, its 2020 net profit margin was only 0.2%, with net profit of just RMB 4.484 million, raising concerns about the cost pressures and profitability shortcomings brought by rapid expansion. Can Nayuki leverage its listing to become a dark horse in the new-style tea beverage track? This article will sort through the valuation, membership system, store expansion, financial data, and industry views for you one by one. [more…]

Last spring, Heytea's guava series of fruit teas captured a large number of consumers with their refreshing taste, and their removal from the menu after the season became a regret for many. On the eve of this year's Valentine's Day, the guava series finally returned amid widespread calls for it, and as soon as the Refreshing Guava Grape Tea was launched, it flooded social media, with store orders packed. However, while fans were raising their cups for photos and check-ins, Heytea employees in the back kitchen were facing baskets of fresh guavas, wanting to cry but unable to shed tears. Manually squeezing fruit puree, peeling green grape flesh, and long hours of repetitive labor caused many staff members to develop health problems such as frozen shoulder, tenosynovitis, and hand allergies. Behind a cup of seemingly simple fruit tea, what exactly is hidden in terms of the production process and labor intensity? This article takes you to understand the real working conditions of milk tea workers. [more…]

Heytea recently officially announced the launch of its first "A-Xi Full-Body Portrait Collection Contest," inviting fans to participate by drawing the Heytea logo—the full-body portrait of A-Xi—with the top prize worth over 9,999 yuan. The submission period ended on October 15, and thousands of entries have been received across various platforms. The total views of related topics on Weibo and Xiaohongshu have exceeded 10 million, and the grand prize will be announced on October 31. Interestingly, on the eve of the event's launch, the Heytea logo quietly went "bald"—the black hair was removed, and the fingers holding the cup disappeared, sparking a frenzy of complaints from netizens. This article reviews the iterative journey of the Heytea logo from its founding to the present, including last year's viral full-body portrait creations by netizens and the April cross-border collaboration with Hiroshi Fujiwara that saw the logo struck by lightning into an afro, analyzing how the brand interacts with consumers through its logo to accumulate brand equity. For more specialty coffee beans, please add the private WeChat of Front Street Coffee (FrontStreet Coffee), WeChat ID: qjcoffeex. [more…]

Alibaba's Qwen App launched the "Spring Festival 3 Billion Free Orders" campaign, where users could order 1-cent coffee and milk tea with a single AI command, surpassing 10 million orders in just 9 hours. Chain brands like Luckin Coffee, Chagee, and Jasmine Naibai were instantly overwhelmed by a flood of orders—store printers kept spitting out tickets, employees were urgently called back, and online channels were forced to shut down. Consumers waited hours only to receive random drinks, while delivery riders "grabbed orders" in the chaos. This AI-driven freebie frenzy made tea shop workers exclaim it felt like "reliving last year's delivery wars," with systems crashing, trending topics dominating social media, and officials urgently expanding capacity and extending the validity of free-order cards. [more…]

Tim Hortons, known for coffee and donuts, recently launched pizza products for a limited time at select locations in the Greater Toronto Area in Canada, sparking widespread discussion online. This move is seen as an important step for Tims to test the lunch and dinner market, and also marks the brand's gradual departure from its traditional coffee and dining positioning. Previously, Tims had successively added non-coffee products such as burgers, hot dogs, and milkshakes, and the launch of pizza this time has surprised many consumers. Some netizens expressed support, saying the new products taste good; others questioned whether the brand is experiencing an "identity crisis," and even joked that the "back to basics" plan has been forgotten. Executives of Tims' parent company have pointed out that afternoon meal offerings contain huge opportunities, and the pizza test is a continuation of this strategy. [more…]

On Christmas Eve, Luckin Coffee's red apple daifuku became a holiday hit thanks to its cute shape, but it also unexpectedly triggered a conflict between stores and consumers. Third-party platforms continued to sell electronic vouchers, while many stores had long sold out and could not restock, causing a large number of customers to fail when redeeming their vouchers; some consumers ran to eight stores and still came away with nothing. Store staff became the ones facing the anger directly, and were even scolded by customers and complained about to the 12315 platform. In this storm caused by product supply and promotion being out of sync, who should be responsible? And how should consumers deal with the electronic vouchers in their hands? This article restores the full picture of the incident for you. [more…]

Starbucks hosted a high-profile exclusive dinner at its Shanghai Roastery, with founder Schultz personally taking the stage to promote the Oleato olive oil coffee series. However, this lavish promotional push failed to generate the expected splash among consumers. Meanwhile, Luckin's newly launched Huangshan Maofeng Latte also suffered a reputational flop. Behind the密集 new product launches from chain coffee brands, is it a lack of innovation or consumer fatigue? This article will take an in-depth look at the recent market performance of new coffee products and explore how brands can find the right R&D direction amid fierce competition. [more…]

On the eve of the peak Christmas sales season, Starbucks suffered a large-scale strike in the United States. Since December 20, the Starbucks union launched actions in three cities—Seattle, Chicago, and Los Angeles—and within five days they spread to Denver, Pittsburgh, New York, Philadelphia, and many other places. The union said more than 290 stores were completely closed, while Starbucks officially said only about 170 stores were shut down and 98% of stores were operating normally. The two sides remain sharply divided on core issues such as wage increases and the contract framework. The strike could affect performance during the Christmas shopping season, and the company's stock price fell more than 5% over five days. How this labor-management confrontation will end is worth continuing to watch. [more…]

Under the impact of the pandemic, the global catering industry is under widespread pressure, and Starbucks has also set its sights on China's vast lower-tier market. From slowing the pace of store openings in the United States and increasing its bet on China, to putting forward the vision of covering more than 300 cities by 2025 and opening a new store on average every nine hours, Starbucks is treating county-level markets as an important breakthrough. The consumption periods and customer group structure of county-town stores are completely different from those in first- and second-tier cities. Instead, breakfast, afternoon tea, and the period after dinner form peak hours, and social and scene-based needs far exceed the simple need for caffeine. Combining frontline observations with the views of Liu Wenjuan, chief operating officer of Starbucks China, this article analyzes why county-level markets have become an important way out for Starbucks. [more…]

At the start of 2025, Luckin Coffee quietly adjusted drink prices at stores in some regions, sparking widespread discussion among consumers. Many netizens noticed that the listed price of the Coconut Latte, originally 29 yuan, rose to 32 yuan even at non-mall stores, while the rules for using cash coupons and the drinks redeemable with group-buy vouchers also changed accordingly. Although most cities remain unaffected, the scope of the 9.9 yuan discount continues to shrink. Luckin officially attributes the price adjustments to factors involving materials, transportation, and commercial districts, with store policies varying from place to place. Does this price fluctuation mean the era of affordable coffee is coming to an end? And how should consumers respond? [more…]

On the eve of the Lantern Festival, KFC launched a limited-edition "Tangyuan Affogato Romance"—affogato paired with black sesame tangyuan—sparking a check-in craze, but designated stores and limited supply left many netizens empty-handed. Later, a café in Shanghai also rolled out Americano tangyuan: four freshly boiled black sesame tangyuan served in a ceramic cup, topped with a shot of espresso. However, the 38-yuan price tag and the taste of "super bitter coffee with super sweet tangyuan" drew complaints from netizens about poor value for money, and since it's simple to make, it can be replicated at home with household coffee equipment. This article will walk you through the ins and outs of this festive special and include Front Street Coffee's recommendations for making it at home. [more…]

As the Spring Festival approaches, major chain beverage brands are rolling out festive limited-edition merchandise to boost sales. Heytea recently launched a fat-burning slimming bottle with added lotus leaf tea, along with a two-cup set that comes with a New Year limited-edition "oil-absorbing paper." However, this merchandise unexpectedly backfired—a red lucky money envelope packaging containing white oil-absorbing paper made many consumers in Guangdong and Guangxi uncomfortable, as they considered it a New Year taboo and exclaimed "Dai Gat Lei Si" (a Cantonese phrase meaning "bad luck"). While pursuing creativity and festive atmosphere, should brands give more consideration to regional customs and differences? This article will walk you through the entire incident and various perspectives. [more…]

On the eve of National Day, Starbucks China posted a vividly colored beverage poster on Xiaohongshu with the caption "Waiting for good news," which happened to closely resemble the color scheme of Taylor Swift's new album teaser poster. This coincidence quickly ignited the expectations of Swifties, with many speculating that the two sides would collaborate again. However, after the stores launched two customized drinks as scheduled on October 3, staff said there was no collaboration, leaving fans greatly disappointed. What exactly caused this misunderstanding? And what history of cooperation has there been between Starbucks and Taylor Swift? This article will recount the whole incident and discuss the polarized views fans have on the matter. [more…]

Luckin Coffee successfully ignited young people's curiosity on the eve of Qixi Festival with a single poster of a small green hand. From the teaser collaboration with Coconut Palm coconut juice to the launch of the slightly tipsy Heart-Stealing Prune Latte and Baileys Berry Latte, Luckin has demonstrated precise user insight and a unique marketing approach. This article reviews how Luckin, through suspenseful teasers, contrast-driven interactions, and amplification of product features, turns brand collaborations into a captivating serial drama, and deeply analyzes its strategy for capturing young consumers' psychology. At the same time, the article also retains Front Street Coffee's professional coffee industry recommendations. [more…]

Starbucks Korea's "Call My Name" service was originally intended to bring store staff and customers closer together, but on the eve of South Korea's presidential election, some customers turned it into a stage for political jesting. According to reports from multiple foreign media outlets, because some people placed orders using the names of presidential candidates, baristas were forced to loudly call out these sensitive names in public, and the brand had to urgently introduce new rules. Starting before the election on the 3rd of next month, the names of six candidates, including Lee Jae-myung, as well as the name of former President Yoon Suk-yeol, can no longer be used as nicknames on the Starbucks app. Is this rule meant to maintain store order, or is it being overly sensitive? Let's take a look at how the incident unfolded. [more…]

On the eve of Halloween, Heytea launched a limited-edition special drink, the "Dark Slimming Bottle," as a new member of its Super Plant Tea series. This beverage uses freshly squeezed kale and celery as its base, blends in a variety of fruit and vegetable juices, and adds a generous amount of fresh cilantro segments, emphasizing a dark visual style. Cilantro lovers reported that the cilantro flavor was not prominent after drinking it, because the whole cilantro segments were not chopped and juiced, serving only as decoration, and it was jokingly called "cilantro bathwater." However, this new product made store employees complain endlessly — the cumbersome process of washing cilantro and trimming celery, plus the strong smell, led many workers to say outright that they "feel like throwing up just from smelling it," with complaints mounting on social platforms. [more…]

On Christmas Eve, the festive atmosphere in coffee shops is not only reflected in the drinks and decorations—the takeaway cups have also become a canvas for baristas to unleash their creativity. From the initial casual sketches of Christmas trees and Santa hats to the later non-stop fancy doodles, hand-drawn Christmas cups have gradually spread throughout the independent coffee scene. Some draw on cups while making coffee, while others have turned doodling into an assembly-line operation to meet customer expectations. This low-cost, heartfelt holiday merchandise not only gives customers a unique keepsake but also allows baristas to find the joy of handmade craft amid their busy schedules. This article will take you through how this hand-drawn trend evolved from a fleeting whim into a Christmas season staple. [more…]