Starbucks has recently implemented a major syrup reform, splitting flavors and syrups into two independent ingredients. This adjustment gives customers who love DIY greater freedom to customize, allowing them to freely increase or decrease flavor concentrates according to personal preference without worrying about excessive sugar. However, when these experimental customized orders reach the stores, employees find themselves struggling with the densely packed label text. Some people collect all the official flavor syrups, while others repeatedly modify the milk base and cream ratios. The label font gets smaller and smaller, and baristas joke that they have to do reading comprehension on the job. What kind of store anecdotes has this battle over taste customization brought about? [more…]

Recently, Starbucks has rolled out a major syrup reform in China, splitting flavored syrups into two parts: flavor and syrup, so that customers can separately choose flavor concentrates and sweetness levels. The new rules appear to meet the needs of sugar-conscious consumers, but after launch they triggered a wave of complaints: the old version's function of freely adjusting syrup by number of pumps was canceled, replaced by three major categories—classic sugar, zero-calorie sweetener, and no added sugar—along with two sub-options: less sweet and standard sweet. Customers accustomed to ordering by number of pumps are saying they no longer know how to order, and baristas are also getting headaches from the complicated labels. What exactly are the inconveniences brought by this revamp? What is the real feedback from users and baristas? This article takes you through it. [more…]

On July 29, 2024, the National Bank of Ethiopia announced a major overhaul of the country's foreign exchange system, effective immediately, centered on introducing a competitive exchange rate formation mechanism based on market supply and demand. This move was seen as a key step toward resolving the country's long-standing foreign exchange shortage, but it also quickly triggered a sharp currency depreciation—the birr plunged about 30% against the US dollar in a single day. As a major global coffee-producing region, how will this policy shift in Ethiopia affect its coffee industry and the international coffee market? This article will outline the specifics of the reform, the exchange rate movements, and their potential transmission effects on coffee exports and prices. [more…]

Since Ethiopia implemented a new foreign exchange policy on July 31, the birr has fallen three times in a row against the US dollar within just a few days, dropping to 83.94 birr per US dollar on August 2, sharply increasing the pressure on local people's livelihoods. The Addis Ababa City Trade Bureau promptly sanctioned 387 businesses suspected of price gouging, while opposition parties criticized the timing of the reform as inappropriate. At the same time, exports of agricultural products such as coffee have gained competitiveness in the short term due to currency depreciation, but climate disasters, the Red Sea shipping crisis, and domestic conflict cast a shadow over the long-term outlook. This article will sort out the deeper impact of exchange rate fluctuations on Ethiopia's economy, prices, and coffee industry, and also look at how brands such as Front Street Coffee are responding amid changes in the place of origin. [more…]

The Colombian coffee industry is undergoing a profound transformation. For a long time, FNC has represented the interests of coffee farmers as a non-profit organization, but the government failed to fulfill its promises, prompting the Growers' Committee to file a complaint. Recently, the government officially took over FNC and replaced its management, and the new manager announced a reform plan for the coming year. Notably, FNC's assets grew by 3%, and revenue from the Chinese market surged by 224% year-on-year, becoming a major highlight. Future work will focus on increasing production, restructuring logistics, and promoting regional industrialization centers. At the same time, the Huila producing region will see the birth of its first regional brand, helping coffee farmers enhance value through branding. Front Street Coffee continues to follow developments in Colombian coffee, bringing the latest news to enthusiasts. [more…]

Neumann Kaffee Gruppe (NKG), the number one player in the global green coffee trade, recently announced the termination of its factory operations in Kenya, directly due to its failure to obtain an operating license from the government. This incident occurred after Kenya implemented the 2019 Coffee Regulations and the 2020 Capital Markets (Coffee Exchange) Regulations, both aimed at enhancing transparency in coffee trading, introducing digital management, and reshaping the regulatory framework. However, delays in license issuance during the implementation of these reforms have already led several companies into operational difficulties—local producer Eaagads saw its sales revenue plummet by 99% within half a year, with a net loss of 33.1 million shillings. Industry insiders worry that if the licensing issues continue to escalate, more traders will choose to exit because they cannot conduct business normally. [more…]

Behind the fluctuations in Indian black tea prices lie structural dilemmas faced by smallholder farmers and plantation workers. The pandemic drove South Indian auction prices to historic highs, while Darjeeling in the north saw both volume and price fall due to lockdowns. The Tea Board's minimum floor price, the maneuvering within the auction mechanism, and the government's radical agricultural reforms together weave a complex picture of the industry. Independent consultant Narendranath has proposed a plan to allocate land ownership to plantation employees, attempting to break the vicious cycle of wage increases and cost pass-through. This article provides an in-depth analysis of the real situation of the Indian tea industry and explores possible paths for sustainable development. Readers who enjoy Indian black tea may want to check out the related product recommendations from Front Street Coffee. [more…]

Ethiopia, as the birthplace of coffee, has its Yirgacheffe region's natural-process coffees consistently capturing the attention of the specialty coffee world. This article takes the natural-process beans of Bedhatu Jibicho, an octogenarian coffee farmer, as a thread to deeply explore how the transformation of Ethiopia's ECX trading system has allowed individual farmers to bypass cooperatives and export directly, while also analyzing the geographical and ethnic background of Banko Gotiti in the Gedeo region. For coffee lovers, Front Street Coffee recommends paying attention to the flavor layers of this producing region—the captivating expression interwoven with floral notes and strawberry, raspberry, and peach. The article also touches on the impact of conflicts between the Oromo and Gedeo ethnic groups in the border areas on coffee production, revealing the complex and authentic story of terroir behind a cup of coffee. [more…]

Luckin Coffee recently piloted a new scheduling system in cities such as Guangzhou, Shenzhen, and Chengdu. The system can predict peak hours based on store sales data and arrange minimal staffing accordingly. While the new system improves efficiency, it has also sparked discussions about the distribution of work between full-time and part-time employees, responses to unexpected situations, and labor cost control. At the same time, as Luckin's store expansion slows and sales decline, the problem of redundant staff is gradually emerging, and this system upgrade is seen as an important measure to reduce costs and increase efficiency. As coffee lovers, it is worth learning about the impact of this change on store operations and employee experience. [more…]

Starbucks plans to make major adjustments to its Starbucks Rewards membership program in February 2023, with the redemption thresholds for most items set to rise, while only a few iced drinks will require fewer stars. This change has sparked widespread discussion among consumers, while Starbucks says the move is intended to maintain the long-term sustainability of the Rewards program. As one of the most successful membership programs in the world, Starbucks Rewards has a huge and active user base, and changes to its points rules touch the nerves of many coffee lovers. This article will sort out the details of the adjustment, member reactions, and the brand's official response, and review the program's development history and recent innovative attempts. [more…]

SCA Specialty Coffee Association technical officer Mario Fernandez revealed at an estate reception after the BOP Best of Panama competition that the SCA cupping form, which has been in use for more than two decades, is about to undergo a major reform. The current cupping form mixes discriminatory, descriptive, and emotional sensory judgments together, which easily leads to scoring bias. The new plan intends to separate the three and add evaluation items such as sweetness. At the same time, the coffee flavor wheel will also break free from its North America-centered limitations and compile a globally applicable flavor reference. In addition, SCA also plans to widen the score gap between specialty coffee and commercial coffee; a coffee scoring 80 points may in the future drop to 75 points or even lower. This article will sort out the background, direction, and specific contents of this reform for you. [more…]

After the Nairobi Coffee Exchange in Kenya reopened, coffee auction prices rose significantly, with AA-grade green beans fetching US$275 per bag, up 15% from before. Behind this increase are both the direct impact of the government's push for industry reforms and the reduction of intermediary links, as well as multiple pressures such as insufficient processing plant capacity, a shortage of certified planting materials, and the mpox outbreak and domestic political instability. Despite the higher prices, coffee export earnings fell 11.38% year on year, and the industry's outlook remains full of uncertainty. [more…]

The 2022 World Barista Championship (WBC) and World Brewers Cup (WBrC) will be held concurrently in Melbourne, Australia, from September 27 to 30. As top-tier events in the coffee world, WBC and WBrC have for years driven the development of the specialty coffee industry and the professionalization of baristas. However, in recent years, multiple past champions and competitors have pointed out shortcomings in the events regarding scoring transparency, judge selection, theme setting, and gender inclusiveness, calling for reform. This article will walk you through the latest developments of the events and take an in-depth look at competitors' views and suggestions for the future development of WBC. [more…]

Starbucks has just experienced a disappointing fiscal year. According to Bloomberg, due to the company's financial performance falling short of expectations, many employees will only receive 60% of their total bonuses this year, and senior executives have also lost performance-based pay raises. U.S. same-store sales have declined for three consecutive quarters, dropping 7% this quarter. New CEO Niccol is trying to reverse the downturn by simplifying the menu, restoring the handwritten cup tradition, and adding ceramic mugs, but with the workforce down 8% year-over-year, one cannot help but question whether these additional services will become an extra burden on store staff. Whether the shadow of shrinking bonuses will affect domestic coffee industry workers remains undetermined. [more…]

Starbucks has released its first quarterly report for fiscal year 2026, showing a strong rebound in same-store sales, with global growth of 4%, and growth of 4% and 7% in the U.S. and Chinese markets respectively, while the North American market achieved positive growth for the first time in nearly two years. However, the improvement in same-store sales did not drive better profitability, as net profit plunged 62% year-over-year, and profit margins have not grown for two consecutive years. Meanwhile, Starbucks' stock price fell 7.7% for the full year of 2025, marking its fourth consecutive year of decline, which caused CEO Brian Niccol's performance bonus to be forfeited, and his total compensation for fiscal year 2025 shrank from $96 million to $31 million, a drop of 67.7%. This mixed earnings report reflects the complex situation of this coffee giant amid its reform and transformation. [more…]

As the Mid-Autumn Festival approaches, the mooncake market is about to enter its peak sales season. However, in recent years, the phenomenon of some boxed mooncakes being overpriced and luxuriously packaged has drawn widespread attention. The National Development and Reform Commission and three other departments recently jointly issued a notice, explicitly imposing key oversight on boxed mooncakes priced above 500 yuan per box, requiring operators to properly retain transaction information for two years, and strictly prohibiting the use of precious packaging materials such as precious metals and rosewood. For e-commerce platforms, the notice also stipulates that they must not indirectly drive up prices by splitting orders or inflating quantities. Consumers should stay rational when purchasing mooncakes and presale vouchers. This article summarizes the key points of the notice and includes a professional coffee knowledge exchange channel. Welcome to follow Coffee Workshop and Front Street Coffee. [more…]

Starbucks interim CEO Howard Schultz recently addressed employees via video, stating bluntly that many short-term decisions made by the previous management brought far-reaching negative impacts to the company and that promises to employees were not fulfilled. He revealed that feedback gathered in recent meetings mainly focused on issues such as insufficient training, unreasonable shift scheduling, and compensation and benefits that urgently need adjustment. At the same time, many stores also face difficulties such as a shortage of repair funds or delayed service after key equipment including ice machines and espresso machines broke down. Schultz promised to prioritize three core issues: personnel training, pay and benefits, and internal management, and assured that future commitments to employees will definitely be fulfilled. Since his return, Starbucks has suspended stock buybacks and fired its former chief legal counsel, but investors worry that profits will be squeezed, and the stock price continues to come under pressure. [more…]

The Specialty Coffee Association (SCA) recently announced that it will launch a brand-new SCA skills certificate system, gradually replacing the current SCA coffee certificates. The application deadline for the current Black Certificate (100-point certificate) is December 31, 2023, and the new certification will be fully implemented starting in 2024. The new system is divided into four major certification tracks, each requiring completion of three foundational courses—Coffee Skills, Sustainability, and Technology—before advancing to the corresponding higher-level study, completely abandoning the credit system. For professionals currently preparing for or planning to obtain the old Black Certificate, this year is the final window of opportunity. [more…]

Recently, a document regarding the design of Ethiopia's new banknotes circulated on social platforms, drawing outside attention to the trajectory of the country's currency, the birr. Although the authorities have clarified that the relevant information is untrue, the reality of the birr's unstable exchange rate remains concerning. Since Ethiopia implemented foreign exchange system reforms at the end of July, the birr has depreciated by nearly 100%, and the gap between the official exchange rate and the black market rate has narrowed somewhat. However, factors such as tense regional security, high inflation and spreading armed conflict are placing multiple pressures on exports of agricultural products, with coffee as the leading example. Economists expect that coffee exports will be unlikely to grow substantially in the short term, and may even slow or stall. [more…]

Since Ethiopia launched its foreign exchange system reform in July, the gap between the official exchange rate and the parallel market (black market) narrowed for a time, but signs of slowing have recently reappeared. As of mid-October 2024, the official exchange rate was 116.97 birr per US dollar, while the black market rate was as high as 140 birr, forcing businesses to take desperate risks amid the foreign exchange shortage. Costs are climbing for import-dependent enterprises, and inflationary pressure is transmitting to the coffee industry, driving up cultivation costs and pushing the minimum selling price across the board up by 2%. At the same time, the government is accelerating the opening of the logistics industry, attempting to ease transport bottlenecks by bringing in foreign investment, but port access and regional security remain uncertain factors. This article will sort out the chain reaction among exchange rates, logistics, and coffee exports. [more…]