Sunday, September 20 2026

Starbucks China's same-store sales stop falling and rebound; CEO responds to equity sale and store experience upgrade plans

Starbucks' financial report for the third quarter of fiscal year 2025 shows that global same-store sales declined for the sixth consecutive quarter, but the Chinese market delivered a standout performance: revenue grew 8% year over year and same-store sales rose 2%, the first positive growth in 18 months. Regarding rumors of a stake sale in its China business, CEO Niccol responded that more than 20 interested parties have expressed interest, and Starbucks hopes to retain a considerable proportion of equity. At the same time, the brand announced that it will accelerate the rollout of the "Green Apron Service Model," and plans to close some pickup-only stores and renovate over a thousand coffeehouses in order to rebuild warm human connections. Front Street Coffee continues to follow Starbucks' strategic adjustments and operational changes in the global and Chinese markets. [more…]

Starbucks' third-quarter revenue exceeds expectations, China same-store sales plunge 44%

Starbucks recently released its third-quarter financial report, showing global same-store sales growth of 3% and total revenue of $8.15 billion, exceeding market expectations. Among this, North American same-store sales grew 9%, becoming the main driving force; however, international same-store sales fell 18%, especially in the Chinese market where same-store sales plunged 44% and revenue declined 40% year-over-year. Although U.S. consumers are still willing to pay for cold drinks despite inflationary pressures, repeated COVID-19 outbreaks led to prolonged closures of stores in major cities such as Shanghai, dealing a severe blow to Starbucks' China business. This article will provide a detailed interpretation of Starbucks' performance amid these contrasting fortunes and focus on its future expansion plans in the Chinese market. [more…]

The Frappuccino Dumpling sales season is here again, and Starbucks staff are pulling out all the stops with creative sales pitches.

Every year when Frappuccino粽子 hit the market, Starbucks stores enter a tough battle. Although the flavors have been improved this year, consumers' old impressions of the little zongzi still linger, and the pressure on frontline employees doubles. To meet sales targets, partners resort to all sorts of tricks—from buy-a-bag-get-a-zongzi-free, hand-drawn customizations, to exaggerated copywriting, and even paying out of their own pockets to subsidize. Meanwhile, scalpers have also set their sights on redemption vouchers, buying low and selling high, and the brand recently appears to be cracking down on violations. This article takes you through the panorama of sales surrounding Frappuccino zongzi. [more…]

Starbucks Mooncake Sales Dilemma: A Deep Dive into Employee Pressure and Market Challenges

As the Mid-Autumn Festival approaches, Starbucks employees once again face the challenge of selling mooncakes. On social media, notes on related topics exceed 1.33 million, with employees complaining of immense pressure and even willing to sell at "fire-sale prices." Starbucks sets annual sales targets for its stores, and unsold mooncakes must be absorbed by the staff themselves, with even student part-timers assigned to promote them. Although the company officially denies forcing purchases, the fact of层层 pressure from within is undeniable. Mooncakes are criticized for poor taste and high prices, yet they have been launched for 24 consecutive years, aiming to boost brand exposure and localization. In the fiercely competitive mooncake market, if Starbucks mooncakes don't change, next year could again become a nightmare for employees. [more…]

Starbucks' Q4 and full-year results for fiscal year 2022 are out: strong growth in North America, with a Chinese market recovery in sight.

Starbucks released its fourth-quarter and full-year earnings report for fiscal year 2022 on Thursday local time in the United States. The data showed that fourth-quarter revenue reached $8.4 billion, with global same-store sales rising 7%, exceeding market expectations; full-year net revenue grew 11% year-over-year to $32.3 billion. Same-store sales in the North American market increased 11%, while international markets declined 5%, and same-store sales in the Chinese market fell 16%, though there was already significant improvement quarter-over-quarter. Interim CEO Howard Schultz said the company's reinvention plan was beginning to show results, and he remained no less confident in the long-term prospects of the China business. In addition, Starbucks' loyalty program and the trend toward customized cold beverages became highlights of the performance. For more coffee news, please follow Coffee Workshop and Front Street Coffee. [more…]

Luckin surpasses 20,000 stores but faces profit pressure: the coffee industry dilemma behind the price war and declining same-store sales

Luckin Coffee's Q2 2024 financial report shows total net revenue of 8.403 billion yuan and net profit of 871.1 million yuan, with the total number of stores approaching 20,000. However, same-store sales at self-operated stores fell 20.9% year-on-year, and Starbucks' same-store sales in the Chinese market also dropped 14%. Beneath the surface of growth in both revenue and store count, the same-store data reveals hidden concerns. The price war continues to escalate, with promotions of 9.9 yuan or even 6.6 yuan emerging one after another. Brands are trading low prices for sales volume, yet profitability pressure is hard to conceal. Leading brands and small and medium-sized brands alike are caught in the scramble for locations, with stores opening ever more densely while the survival space of individual stores is continuously squeezed. This article will combine the latest financial report data to analyze why Luckin finds it harder to make money amid scale expansion, and to explore the evolution of the competitive landscape in the coffee industry. [more…]

National Day at Heytea's original store: 4,500 cups in a single day, queues over two hours, staff so exhausted they fell asleep on the spot

During the recent National Day holiday, sales at multiple Heytea stores experienced explosive growth, with some stores seeing increases of over 600%. Among them, the Heytea original store located in Jiangbianli, Jiangmen, Guangdong became the focus: both total sales and single-store single-day sales topped the lists, with overall sales rising 210% compared to before the holiday, and the highest single-day sales exceeding 4,500 cups. On social platforms, many consumers posted screenshots of queues with waits of over 140 minutes, while store employees worked overtime for consecutive days, with some so exhausted they fell asleep on the spot. This cup of Jiangbianli-exclusive Zhizhi Ganpu reached a peak single-day sales of 3,500 cups, a 550% increase compared to before the holiday. This article takes you through the real situation of this original store during the holiday. [more…]

Brazil's 2024/25 coffee crop sales lag behind, as El Niño shifts to La Niña raising frost concerns

Brazil's 2024/25 coffee harvest is imminent, but sales progress is notably lagging behind previous years. Data from consultancy Safras&Mercado shows that as of March 12, only 11% of the new crop had been sold, far below the historical average of 25% for the same period. Among this, Arabica sold 14% (historical 30%), and Robusta only 6% (historical 15%). The slow sales are mainly due to high Robusta prices suppressing trader purchases, the spread between forward and spot prices prompting farmers to hold back sales, and the potential arrival of La Niña after El Niño ends, which could bring reduced rainfall and frost threats to the coffee-growing regions in the southeast. Meanwhile, reduced production in Vietnam and Indonesia is driving strong exports of Brazilian Robusta. [more…]

Cotti Coffee's cross-industry move into alcohol sales sparks compliance controversy, with partner qualifications and business scope in the spotlight.

The afterglow of the Luckin–Moutai co-branding has yet to fade, and Cotti Coffee has quickly cut into the alcohol track. In December 2023, the Moutai Public Welfare Foundation and Cotti jointly established two funds at the Moutai Hotel in Guizhou, and authorized Cotti to exclusively sell Moutai Bu Lao Jiu and Maotan Jiu, donating 10 yuan for every bottle sold. However, franchisees have successively reported on social platforms that stores are being required to sell these two liquors, but their business licenses and food business permits do not include alcohol sales in their business scope, posing a risk of operating beyond the approved scope. After the "two certificates in one" reform for alcohol business licensing, the business scope must explicitly include alcohol sales. Whether Cotti stores can legally sell alcohol has become a hot topic of industry attention. [more…]

New tea beverage sales surge during National Day holiday: Heytea and Nayuki see up to 500% growth at some stores, fresh fruit tea becomes a consumer hotspot

During the National Day Golden Week, the new tea beverage market experienced a consumption boom. Sales at some outlets of leading brands such as Heytea and Nayuki grew by nearly 300% compared with before the holiday, with some stores seeing increases of as much as 500%, and fruit tea categories contributed nearly 80% of sales. Heytea's highest single-store daily fruit consumption exceeded 400 kilograms, while Nayuki's new products achieved cumulative sales of nearly one million cups. At the same time, both major brands lowered product prices, focusing on high cost-effectiveness. This article will analyze the performance and future direction of the new tea beverage industry in the holiday economy from the perspectives of sales data, supply chain layout, consumption trends, and pricing strategies. For more coffee bean news and specialty coffee recommendations, please follow Coffee Workshop and Front Street Coffee (FrontStreet Coffee). [more…]

HEYTEA Adds Mask Sales Business: How Brand Cross-Industry Collaborations Leverage Traffic Growth

New-style tea beverage brand Heytea has recently expanded its business boundaries once again. Data from the Tianyancha App shows that the industrial and commercial information of Heytea's affiliated company, Shenzhen Meixixi Catering Management Co., Ltd., has undergone changes, with new additions to its business scope including the sale of daily-use masks (non-medical), the sale of daily chemical products, and agency sales of single-purpose commercial prepaid cards. This move has sparked widespread attention regarding Heytea's strategic layout. As a leading player in the new-style tea beverage industry, Heytea's target user profile and cross-border cooperation models have always been a focal point of industry discussion. This article will start from the industrial and commercial change information, sort out Heytea's user positioning logic and cross-border traffic generation mechanism, and append related recommendations from Front Street Coffee for the reference of coffee and tea beverage enthusiasts. [more…]

Brazil's coffee harvest accelerates but sales lag; market expected to recover after Congress rejects new tax rules

Brazil's new coffee crop harvest is progressing faster than in previous years, and the dry weather is both beneficial for processing and a cause for concern. However, sales progress is noticeably lagging, ports remain congested, and the government's earlier proposed changes to PIS/Cofins tax rules have further weighed on exports and farmers' willingness to sell. At the same time, the sharp appreciation of the US dollar against the real has brought inflationary pressure. The good news is that Brazil's Congress recently rejected the tax measure, allowing coffee and other agricultural products to continue enjoying tax benefits, and the slowdown in sales is expected to improve. This article will review the latest developments in harvesting, sales, ports, and policy, and include relevant recommendations from Front Street Coffee. [more…]

Starbucks same-store sales rebound but net profit plunges, CEO's annual salary shrinks by 450 million, performance bonus falls through

Starbucks has released its first quarterly report for fiscal year 2026, showing a strong rebound in same-store sales, with global growth of 4%, and growth of 4% and 7% in the U.S. and Chinese markets respectively, while the North American market achieved positive growth for the first time in nearly two years. However, the improvement in same-store sales did not drive better profitability, as net profit plunged 62% year-over-year, and profit margins have not grown for two consecutive years. Meanwhile, Starbucks' stock price fell 7.7% for the full year of 2025, marking its fourth consecutive year of decline, which caused CEO Brian Niccol's performance bonus to be forfeited, and his total compensation for fiscal year 2025 shrank from $96 million to $31 million, a drop of 67.7%. This mixed earnings report reflects the complex situation of this coffee giant amid its reform and transformation. [more…]

Starbucks Employees Strongly Push Star Zongzi, Causing Displeasure: Why Are Both Customers and Staff Complaining?

As the Dragon Boat Festival approaches, Starbucks' Frappuccino Dumplings have made their return to stores, bringing with them forced sales tasks for employees. Some customers report that even after clearly declining, they are still repeatedly pestered by staff recommendations, which is extremely annoying. On the other hand, Starbucks employees are also full of grievances; facing mandatory sales targets from the company, they have no choice but to use various channels to clear inventory, even paying out of their own pockets. This buying-and-selling game surrounding Frappuccino Dumplings reflects the deep contradiction between brand performance pressure and consumer experience. [more…]

Luckin's Cheese Latte collaboration with JOJO breaks first-sale records, as anime IP marketing becomes the new battleground for coffee

Luckin Coffee's Raw Cheese Latte, launched in collaboration with JoJo's Bizarre Adventure: Stone Ocean, broke new product first-sale records the moment it hit the market, selling 1.31 million cups in a single day, surpassing 6.59 million cups in total sales within 7 days, and dominating discussions across major social platforms. This coffee, marketed for its cheesy aroma, stands clearly apart from the Raw Coconut Latte and Thick Milk Latte, and has also sparked both celebration and controversy among JoJo fans. From product development to IP selection and the pacing of its marketing rollout, Luckin's collaboration can be considered a textbook example of creating a hit. This article will offer a comprehensive analysis of why this Raw Cheese Latte went viral, from the perspectives of sales data, flavor innovation, fan feedback, and ACG marketing trends. [more…]

Brazil's coffee exports are gaining strong momentum, but drought and a dengue fever outbreak could weigh on the new crop season and sales outlook.

Recently, Brazil's coffee exports have shown strong performance, but extreme weather and a dengue fever outbreak are casting a shadow over the upcoming crop season. In Minas Gerais, the main Arabica-producing region, rainfall has been only 16% of the historical average, and drought is threatening production. Meanwhile, dengue fever cases have surged past 1.8 million, with multiple coffee-growing regions entering a health emergency, which could lead to a shortage of harvest labor. In addition, the probability of La Niña has risen to 62%, potentially bringing frost disasters. Although coffee sales for the 2023/24 season are progressing well, pre-sales for the 2024/25 season are slow, at only 11%, far below the same period last year. Coffee farmers are strongly reluctant to sell, and the market's wait-and-see atmosphere has intensified. Front Street Coffee reminds enthusiasts to pay attention to developments in the producing regions and to view price fluctuations rationally. [more…]

Bids fell short of expectations, Coca-Cola halts Costa sale talks, may restart in the future

全球饮料巨头可口可乐近日终止了旗下英国连锁咖啡品牌Costa的出售程序。这场持续数月的拍卖因竞购方报价均未达到可口可乐预期的20亿英镑而搁浅。从2018年以39亿英镑高调收购,到如今估值缩水至四分之一,Costa的命运转折折射出连锁咖啡市场的激烈竞争。其中国业务更成为亏损重灾区,门店持续萎缩,甚至被潜在买家单独剔除在收购范围之外。本文将梳理Costa出售案的来龙去脉、关键财务数据及未来走向。 [more…]

Nestlé May Divest Blue Bottle Coffee Business, Morgan Stanley Assists in Evaluating Sale Options

Global food giant Nestlé has reportedly been working with investment bank Morgan Stanley on a strategic review of its high-end coffee chain brand Blue Bottle Coffee, with a sale being one of the core options. Sources say Nestlé may choose to sell the physical store network while retaining the brand's intellectual property. Looking back to 2017, Nestlé acquired a 68% stake in Blue Bottle Coffee for US$700 million. Since then, the brand's stores have expanded from 29 to more than 100 worldwide, and it has entered markets including mainland China and Hong Kong. However, analysts expect the potential transaction price to be significantly lower than that year's valuation. Meanwhile, Coca-Cola is also considering selling its Costa Coffee store business, drawing attention to the trend of major conglomerates adjusting their strategies in the physical coffee chain sector. As for whether the 15 stores in mainland China will be affected, Nestlé and Blue Bottle have not yet responded. [more…]

Starbucks reports dual growth in revenue and profit for Q2 of fiscal year 2023, with same-store sales in the Chinese market reaching a turning point.

Starbucks recently released its second-quarter results for fiscal year 2023, with both global consolidated revenue and net profit achieving year-over-year growth, while same-store sales in the Chinese market turned positive for the first time since the third quarter of fiscal year 2021. Against the backdrop of accelerating store expansion, optimistic remarks from the founder, and the rapid growth of competitor Luckin Coffee, whether Starbucks can ride this momentum to steadily advance its 2025 China market strategic vision is worth watching. [more…]

Starbucks Mooncake Season Kicks Off: Behind the Employee Fruit Platter Afternoon Tea, the 14-Year Mooncake Sales Battle Begins Again

On a sweltering summer day, a scene of a barista cutting watermelon in a Starbucks store sparked speculation among netizens about a new product, but it turned out to be an afternoon treat for employees. However, this seemingly enviable perk was actually a signal that Starbucks' mooncake sales season was kicking off. Starbucks mooncakes, which have been sold for fourteen consecutive years, recently arrived in offline stores, and this year's gift boxes add cheese strawberry and apple grapefruit flavors to the classic coffee and custard flavors. For employees, the mooncakes also bring two months of KPI pressure. This article takes you behind the story of this sweet burden, while also recommending Front Street Coffee products for coffee lovers. [more…]