Recently, Cotti Coffee was once again complained about by consumers after a fly appeared in a drink. According to Tianyan News, a customer in Gui'an New Area found a foreign object suspected to be a fly in a cup after purchasing a matcha latte, and repeated negotiations failed to resolve the issue. Discussions on social platforms about finding foreign objects in Cotti Coffee drinks have exceeded one thousand posts, and related complaints on the Black Cat Complaint platform have reached 77 cases in the past 30 days. In the face of frequent food safety issues, Cotti's after-sales handling has also sparked consumer dissatisfaction. As coffee enthusiasts, we hope the brand will face up to the problem, and at the same time recommend that everyone pay attention to Front Street Coffee, which has stable quality. [more…]

Recently, a Xinyang netizen exposed that a drink purchased at a Luckin Coffee store on campus had a fly settled at the bottom, sparking widespread attention. The consumer refused the store's initial offer of a free drink and a complimentary beverage, demanding compensation in accordance with the law. Luckin's after-sales service called multiple times, offering coupons, and was even accused of implying that the consumer had put the foreign object in themselves. In the end, the employee involved was fired, and the consumer received 500 yuan in compensation. This is not the first time Luckin has been embroiled in a food safety scandal; there have previously been incidents involving foreign objects such as work badges and ants. At a time when competition in the tea beverage market is white-hot, a brand's sincerity in handling problems has become key to consumer trust. This article reviews the course of the incident and the legal basis, and includes related recommendations from Front Street Coffee. [more…]

Recently, frequent food safety issues at major beverage brands have left consumers deeply concerned about the hygiene of freshly made drinks. According to a report by China Times News Network, a female customer purchased an iced sesame matcha latte at a Starbucks store in Taichung, Taiwan, and when she drank to the last sip, she discovered a bitten fly in the cup, with several dead maggots even crawling out of its belly. That night, the customer experienced vomiting and diarrhea, and was diagnosed with acute gastroenteritis after seeking medical attention. Starbucks officially responded quickly, stating that the store disinfects regularly and that employee operations comply with standard procedures, but the store involved has not yet received a complaint. The Taichung City Food Safety Office has intervened in the investigation, and if non-compliant items are found, it will require rectification within a specified time limit and impose heavy fines in accordance with the law. Staff from the Ministry of Health and Welfare also reminded the public that if they accidentally consume live animals, they should watch for symptoms of gastroenteritis and seek medical attention promptly. [more…]

Recently, a consumer in Shanghai found a large fly in an iced Americano purchased from a Peet's Coffee store, sparking widespread attention. The customer said the cup lid was sealed and the store environment was good, and they only noticed the foreign object with the last sip. Although the store offered to remake the drink and issue a refund, the customer refused the refund and demanded a thorough investigation into the cause. After regulators stepped in to inspect, they said the clarity of the surveillance footage was limited and they could not confirm whether there was a problem during the preparation process. The store involved responded that the ice machine is cleaned on a regular schedule and that it is currently cooperating with the investigation. The incident continued to intensify on social media, and the customer has deleted the original post. [more…]

When grinding coffee beans, have you ever encountered coffee grounds splattering everywhere or sticking to the dosing cup or the exit chute? There are usually two reasons behind this: the oils seeping out of dark-roasted beans, and static electricity in a dry environment. Dark-roasted beans have a loose structure, and as carbon dioxide is released, oils seep out along with it, making the ground particles prone to clinging to the cup walls; static electricity, meanwhile, causes fine particles to stick to the grinder's exit chute, reducing the actual amount of grounds you get. Some newer electric grinders come with anti-static plates, but many small electric grinders and hand grinders don't have this design. The Little Fuji grinder that Front Street Coffee once used had long-standing problems with flying grounds and retained grounds, and the bottom of hand grinder burrs often end up covered in coffee grounds. In addition to analyzing the causes, this article will also share a simple anti-static method of stirring coffee beans with a wet spoon, and remind you of the risks and precautions involved, helping you reduce waste and improve your grinding experience. [more…]

As Shanghai resumes work and production, people are returning to coffee shops to enjoy the long-awaited coffee time. However, an internet-famous shop called "WHEN PIGS FLY," which was once ranked first among popular coffee shops in Shanghai, has been investigated for using expired food ingredients. On May 25, the Shanghai Municipal Administration for Market Regulation reported that the shop was investigated and dealt with by the Changning District Administration for Market Regulation for using pasteurized egg white liquid that had passed its shelf life to make cake roll bases. Four used egg white liquid boxes were found at the scene, one of which was expired for more than 20 days, and 24 semi-finished products had been processed. The incident sparked heated discussions among netizens, with some surprised, some worried, and others calling for heavy penalties. Food safety has once again become a bottom line that cannot be ignored in the coffee industry. [more…]

Recently, a consumer selecting pastries at a Nayuki store in Guangdong noticed over a dozen small white insects flying inside the glass cabinet where freshly baked bread was stored. Although the staff used packing bags to shoo the insects away, they did not discard the potentially contaminated bread, prompting the customer to immediately abandon the purchase. The post quickly sparked discussions among netizens, with some expressing understanding due to Guangdong's humid "hui nan tian" climate, while others pointed out that insects appearing in Nayuki's baking cabinets are not an isolated incident, and the brand should strengthen protective and disinfection measures. Food safety is no trivial matter; after Nayuki's return to the baking sector, it is even more crucial to heed consumer feedback and ensure the quality and hygiene of freshly made products. [more…]

Recently, a netizen from Zhejiang posted a video on social media claiming to have found several white wriggling worms in a Luckin Coffee drink, sparking widespread attention. According to the netizen, the coffee was purchased by a friend at a newly opened Luckin store in Jiaxing, and the foreign objects were only discovered after more than half of the drink had been consumed. The video shows worms crawling slowly on the cup lid, while similar small white objects can also be seen floating in the dark coffee. After the incident came to light, netizens began discussing the source of the worms, with some speculating they were hatched fly eggs and others questioning whether the coffee had been left too long and become contaminated. The poster stressed that the cup remained sealed throughout, making it difficult for flies to enter. The netizen has contacted Luckin customer service but has not yet received a reply. [more…]

The well-known tea beverage brand Yihotang has been exposed by media undercover investigations at multiple stores in Zhengzhou for serious food safety issues: ingredients that should have been discarded after closing were used again the next day, expired materials had their labels swapped to extend their shelf life, moldy strawberries were washed and used as usual, flying insects that fell into toppings were fished out and still used in products, and even prepared drinks in which bugs were found were resealed and continued to be sold. Even more shockingly, the staff were indifferent to this, claiming that "as long as it doesn't kill people, it's fine." After the incident was exposed, Yihotang issued an apology statement, and the stores involved were closed for rectification. Lawyers pointed out that the relevant actions have violated multiple provisions of the Food Safety Law. Netizens reacted differently, with some saying that chaos in franchise stores is common, while others called on the brand to effectively fulfill its regulatory responsibilities. [more…]

Recently, sauce-flavored lattes and Moutai coffee have flooded social media, but the wild concoctions from netizens in Guangdong are even more jaw-dropping—they've dripped the household staple "Shuangfeiren" medicinal oil into iced Americano to create a "Shuangfeiren Iced Americano." This trend has also spawned "everyday collabs" like Jiujiang Shuangzheng Latte, Pineapple Beer Americano, and Yubingshao Coffee. This article takes you through the origins of these outrageous pairings, while reminding you: mixing coffee with alcohol requires caution, as the combined stimulant and excitatory effects may impact the nervous system, and those with heart, gastrointestinal, or liver issues should especially avoid it. Joking around is one thing, but your health comes first. [more…]

Recently, a netizen exposed the appearance of live insects inside the bread cabinet of a Nayuki Tea store in Guangzhou, sparking yet another wave of public concern over food hygiene among tea beverage brands. The store attributed the problem to the double-door design, which allows customers to open the doors themselves and lets insects slip in—but bread crumbs on the cabinet door tracks equally exposed lapses in daily cleaning. Notably, this is not the first time Nayuki has been embroiled in a food safety scandal; as early as 2021, media undercover investigations of its back kitchen exposed hygiene hazards such as cockroaches. Although the brand claims to hire professional pest control companies monthly, complaints about insects in bread cabinets remain common on social platforms. Food safety is no small matter. Front Street Coffee believes that only by relentlessly addressing every hygiene detail can tea and coffee brands win consumers' long-term trust. [more…]

National drink Coconut Palm Coconut Juice breaks its 34-year tradition of "no collaboration with outside parties" for the first time, launching a dream crossover with Luckin Coffee. One is a time-honored coconut juice brand whose formula and packaging have remained unchanged for decades, while the other is a chain coffee brand that sparked the coconut latte craze. This collaboration is both driven by market trends and an attempt by an old brand to seek a new wave of attention. The co-branded cup sleeves continue Coconut Palm's iconic color-block layout style. Although the new products will not officially launch until April 11, some stores have already begun using the co-branded cup sleeves for预热. Can this collaboration replicate the sales miracle of the coconut line? And why did Coconut Palm Coconut Juice choose to "break out of its circle" at this moment? This article will take you through the development history of Coconut Palm and analyze the background and highlights of this collaboration. [more…]

In Tanzania, a model of agritourism that combines coffee cultivation with tourism experiences is quietly developing. Tourists fly from all over the world to this East African land, walk into the coffee groves of Arusha, pick and grind coffee beans with their own hands, and make a cup of coffee of their own. Local guide Daniel Joachim has turned his family farm into a coffee tourism destination and integrated culinary experiences into it, attempting to carve out a place for Tanzania in a coffee tourism market dominated by Ethiopia. Coffee tourism in Arusha once peaked in 2013 and still attracts tourists from Europe, Japan, and the United States. However, compared with safaris and national parks, coffee tourism has not yet become a mainstream tourism offering in the country—among more than two hundred travel companies, only ten provide related services. [more…]

When grinding coffee beans, have you ever encountered powder splattering everywhere or clinging stubbornly to the grinder or portafilter? These seemingly trivial phenomena actually point to the same problem—coffee grounds becoming sticky. Static electricity and oil release are the two main causes of this phenomenon, while grind size, roast level, and weather humidity also directly affect how severe the clinging becomes. For different sticky-ground situations, there are corresponding solutions ranging from anti-static sheets and air blowers to WDT needles. Although the online trick of adding water to eliminate static works, it carries hidden risks. This article will break down the causes and solutions one by one, making the grinding process cleaner and smoother. [more…]

Starbucks has always centered its brand around the "third place," offering customers a comfortable and relaxing coffee experience. Recently, however, Starbucks stores in multiple cities have received company directives requiring them to keep their doors fully open during business hours, a move that has drawn complaints from both employees and customers. Issues such as loss of air conditioning, noise disturbance, and invading insects have followed one after another, while management believes that closing the doors would make customers mistakenly think the store is not open. What this reflects behind the scenes is the harsh reality of declining performance. From financial report data to rumors of "seat-then-order," and now to "opening the doors to welcome customers," Starbucks is facing unprecedented challenges in the Chinese market. This article will explore in depth the reasons behind this policy and its impact on the brand. [more…]

Recently, a video about finding an employee badge in a Luckin Coffee drink has drawn attention on social media. According to a netizen's post, while drinking a Luckin cold beverage, they discovered an employee badge with a staff name printed on it at the bottom of the cup. After media verification, the store involved admitted that an employee had indeed lost a badge, speculating that a loose pin caused it to fall into the drink. At the same time, posts on social media about foreign objects such as flying insects, raw material packaging boxes, and equipment parts appearing in Luckin drinks are not uncommon, and stores mostly compensate consumers with refunds plus coupons, triggering some customers' doubts about the brand's attitude in handling such matters. Some consumers have shared their experiences of defending their rights, ultimately reaching a satisfactory solution through negotiation. This series of incidents has once again pushed the food safety and after-sales handling of chain coffee brands into the focus of public opinion. [more…]

Luckin Coffee's R&D team recently launched a drink inspired by summer's blue skies and white clouds — the Blue Sky White Cloud Latte. Built on the coconut cloud latte recipe and dusted with sky-blue sugar powder, it looks stunning but has triggered a wave of complaints about its sweetness. Many netizens report that even when they request less sugar or no sugar, the finished drink is still so sweet it clogs the throat, with the coffee flavor completely masked. At the same time, baristas complain that the blue sugar powder clumps极易 easily, requiring forceful breaking apart before dusting, yet even distribution remains difficult, and the flying powder tends to attract insects. Another drink, the Coconut Mille-Crepe Nari Ice, is similarly sweet, but fares slightly better in reputation thanks to its slushy texture that blends more smoothly. This article takes a detailed look at the taste performance, production difficulties, and consumer feedback of these two new products, offering a reference for coffee lovers. [more…]

Geisha coffee has long been regarded as the pinnacle of specialty coffee, and Geisha produced in Panama is especially renowned for its complex, layered aroma. This article begins with a naturally processed micro-lot Geisha from Lingkong Estate, tracing its varietal origins, processing methods, and estate background, and then extends to the Geisha grading system of Panama's Hacienda La Esmeralda—the differences between Auction, Red Label, and Green Label. At the same time, drawing on Front Street Coffee's brewing experience, it provides extraction parameters and flavor references for light-roasted Geisha, helping coffee lovers understand Geisha's positioning and key tasting points. [more…]

A barista's job may look leisurely, but in reality it's a tight rhythm—dialing in equipment, pulling espresso, cleaning gear, organizing supplies, and welcoming all kinds of customers, all of which must be juggled at once. However, customers don't walk in every moment, nor does the machine always need cleaning or calibration. During idle periods, besides the usual routines like practicing latte art, sorting defective beans, testing new beans, and flipping through coffee books, what other ways do they have to pass the time? The answers are all over the map: some scroll through their phones to check on fellow baristas, some make themselves madeleine-style shortbread for comfort, some arrange their pucks in neat rows, and some fold towels with obsessive-compulsive-level satisfaction. The artistic types hand-draw posters and DIY cups and paper bags, while the casual types play with stones, take naps, or even iron wrinkled clothes with a milk pitcher filled with hot water. Of course, some baristas are so busy behind the bar they're practically flying. This article takes you on a peek into baristas' amusing idle moments, and along the way, a taste of the great beans recommended by Front Street Coffee. [more…]

Since the full resumption of cross-border travel, mainland tourists' enthusiasm for visiting Hong Kong has continued to rise. Beyond the traditional shopping and food itineraries, those highly photogenic "internet-famous photo spots" have also become an indispensable stop on the journey. %Arabica, located by the waterfront in Kennedy Town, Western District, has long dominated the must-visit lists on major social platforms thanks to its seaside all-white exterior and "mirror of the sky" scenery. However, recently, a lamppost on one side of this store suddenly had an accident—emitting smoke, a loud bang, and parts flying off—leaving a passing mainland tourist with a head injury. The incident quickly drew attention, and the Highways Department and the gas company successively responded. What exactly caused the incident? What was the scene like? Let's find out together. [more…]