The new-style tea beverage industry has once again exposed food safety issues. Naxue's Tea's Shanghai East Changzhi Road store was fined and had its illegal gains confiscated by the Hongkou District Market Supervision Administration because the freshly made and sold Golden Mountain Treasure Tea exceeded the total bacterial count limit. Before this, the brand had already been exposed by the media multiple times for chaotic store hygiene, even alarming the State Administration for Market Regulation. From Xinhua reporters' undercover investigations to tea beverage brands frequently trending on social media across various regions, consumers pay high prices but do not necessarily receive matching safety guarantees. This article will sort out the ins and outs of this penalty, review the food safety crisis Naxue's Tea encountered this year, and ask: after tea beverage brands apologize, compensate, and rectify, have the fundamental problems actually been solved? [more…]

A trending topic about food safety in milk tea shops has sparked widespread concern: The Market Supervision Administration of Fengxian District, Shanghai, conducted surprise inspections of several well-known milk tea stores in Baolong Plaza, and the results showed that all five brands—Yidian Dian, ChaBaiDao, 7FenTian, CoCo, and XiongJi—had problems, involving incomplete health certificates, chaotic raw material management, and unsanitary operating environments. The incident quickly surpassed 500 million views, with netizens exclaiming, "I dare not drink it anymore." At the same time, the article also reviewed food safety cases in recent years involving Burger King, 85°C, IKEA, and others, reminding the food and beverage industry that it must strictly abide by operating standards. [more…]

Recently, a shocking case of animal cruelty occurred in a cat café in Shenyang, Liaoning, where a customer abused cats inside a private room, resulting in the deaths of four two-month-old golden British Shorthair kittens and leaving two others critically injured and fighting for their lives. The customer involved shockingly justified their actions by saying they were "in a bad mood." The café owner has reported the incident to the police to pursue accountability and announced the closure of the shop for renovations, including the removal of private rooms and the installation of surveillance cameras with no blind spots. Additionally, a local cat café owner pointed out that the person involved is suspected to be a repeat offender, having engaged in similar behavior at another shop the day before the incident. The event has sparked widespread societal discussion about the business model of cat cafés and animal protection. [more…]

A popular café in Seoul's Seongsu-dong has sparked widespread controversy after openly stating that it does not serve Chinese customers. A Chinese netizen who has long resided in South Korea was asked about their nationality and then ejected simply for speaking Chinese while visiting the shop. After the incident came to light, the owner not only failed to apologize but responded on social media with "This is who I am," prompting netizens to leave a flood of negative reviews on Google Maps, Naver, and other platforms. The café's social media accounts have now disabled comments and direct messages. Front Street Coffee follows developments in the coffee industry and reminds every coffee lover that, wherever they are, they should enjoy coffee culture on the premise of respect and equality. [more…]

Recently, a trend of making coffee and latte art blindfolded has taken social platforms by storm. Nominated baristas must complete the entire process of extraction, milk frothing, and latte art with their eyes closed, record a video, post it, and then nominate other peers to continue the relay. Some deliver stunning results thanks to solid muscle memory, with patterns so stable that netizens exclaim they are better than when they have their eyes open; others crash and burn on the spot, with milk fountains, crooked patterns, and messes everywhere unfolding one after another. Is this challenge a test of real skill or just pure fun? Onlookers go from confusion to admiration, and the comments section is full of witty one-liners. This article walks you through those high-scoring performances and hilarious fails, to see how baristas keep their touch even when they cannot see. [more…]

Huaihua in Hunan Province quickly went viral on social media thanks to the sincere service of hairstylist Xiaohua, attracting over 200,000 visits in total, with more than 60 specialty shops already set up locally, and the culture and tourism authorities also rolling out supporting perks such as free admission to scenic spots. Amid this wave of traffic-driven dividends, a woman from Guizhou who had originally planned to get a haircut from Xiaohua queued for several days in a row but failed to get a reservation number, so she simply set up a temporary coffee stand beside her self-driving car, serving passersby pour-over coffee and reaching daily sales of around 700 yuan. This impromptu entrepreneurial move sparked heated discussion among netizens, with some praising her creativity and drive, and others questioning whether it was an elaborately planned marketing stunt. [more…]

Another shutdown message has come from the tea beverage sector. Xiexie Tea, invested by well-known host Ma Dong, has closed its last national outlet, the Shenzhen Dalang store, on July 16, completely wiping out its physical stores. This celebrity brand, founded in 2018, once rode on the hype of traffic-driving guests like Ma Dong and the New Pants band, selling a cup of milk tea for nearly 70 yuan, but after the pandemic, its prices slid all the way down to the 12-yuan range, all bakery products were removed, and its pivot to smart milk tea stores showed no improvement. Its official Weibo, WeChat public account, and mini-program have successively stopped updating or been discontinued. The traffic dividends and operational shortcomings of celebrity catering have once again become a focal point of attention in the coffee and tea beverage industry. [more…]

A milk tea shop was sealed and ordered to close on the spot by market supervision officials in under a minute—all because the staff said "Welcome" before asking customers to scan the QR code. The incident sparked widespread attention after it was exposed. An official statement later concluded that the law enforcement officers had abused their power and deliberately made things difficult; those involved have apologized and been disciplined. In this issue of coffee news, while we follow this incident, we also remind coffee professionals to be mindful of the boundaries of law enforcement in epidemic prevention and control, and we continue to bring coffee enthusiasts professional coffee knowledge and Front Street Coffee product recommendations. [more…]

A cup of milk tea labeled as made five days ago has pushed the new-style tea brand Molly Tea White into the eye of public opinion. After placing an order on a delivery platform, a consumer unexpectedly received a cup of drink that had long gone bad. At first, the store admitted it was caused by a backlog of delivery orders and failure to clean up in time, but afterward the brand stepped in to clarify, saying the drink had actually been abandoned by a customer in a public area of the mall, and that management authority belonged to the mall rather than the store. The incident went through multiple reversals—who exactly is responsible? And how should the blind spots in the food delivery chain be filled? This article sorts through the entire course of the incident and appends Front Street Coffee's observations on food safety management in the industry. [more…]

Since Dirty coffee rose to popularity in China around 2018, it has not faded away like other trendy drinks. Instead, it has firmly secured a permanent spot on the menus of major specialty coffee shops, standing on equal footing with the latte. There are over 200,000 related posts on Xiaohongshu, with each tag receiving more than 5 million views. This drink, originally created by Japanese barista Katsuyuki Tanaka, forms a layered effect by pouring hot espresso over cold milk. With its unique taste combining hot and cold and the enhancement of ice-distilled purified milk, it has driven the domestic coffee market to pursue higher ingredient quality. This article will analyze why Dirty coffee has become the "beloved darling" of local specialty coffee, from its origin and spread to its production characteristics and market impact. [more…]

Starbucks officially announced recently that its seventh store in Shanghai—the standalone Shikumen building store located at the main entrance of the Xintiandi commercial area, opened after the company entered Shanghai in 2000—will permanently close on December 16. This landmark coffee shop, which has accompanied Shanghai residents for 24 years, was renovated multiple times and upgraded to a Reserve store in 2021, holding countless memories of dates, study sessions, and daily coffee runs for many people. The closure announcement has sparked widespread regret, with netizens speculating that it may be due to failed rent negotiations after the lease expired. Meanwhile, several long-operating Starbucks stores in Shanghai have also closed one after another, prompting sighs that an era is quietly coming to an end. [more…]

A café located inside a Singapore museum, partially open-air, was fenced off at night only with barriers and ropes—yet a 48-year-old man climbed in multiple times to spend the night. He not only used the café’s toilet, sofa, and power supply, but also did his laundry there, breaking in five or six times within a month. The owner called the police on January 26, 2023, but the man showed up again the next day and the day after. He later moved on to a nearby gym and was finally recognized and arrested on April 10 this year. Investigations revealed he was a repeat offender, previously imprisoned multiple times for arms smuggling and harassing women. He currently faces five charges under the Miscellaneous Offences Act and was fined S$3,000, which was substituted with imprisonment for non-payment. Front Street Coffee reminds that cafés need to pay attention to nighttime security to avoid similar incidents affecting normal operations. [more…]

Recently, a coffee shop branded "People's Coffee" sparked widespread discussion in Shijiazhuang. A subsequent media investigation found that similar stores have covered 18 provinces and 20 cities nationwide, with nearly 30 directly operated outlets. Its parent company, YaoChao (Shanghai) Culture Communication Co., Ltd., has applied for the "People's Coffee" trademark multiple times since 2022, but all applications were rejected. It only holds two registered trademarks: "Chao People's Coffee" and "YaoChao People's Coffee." However, the actual store signs do not display the words "Chao" or "YaoChao." This phenomenon has drawn public attention to commercial signage compliance, trademark usage norms, and potential legal risks, and lawyers have also offered professional interpretations. [more…]

Starbucks has clearly picked up the pace of new product launches this year. Before people have even had a chance to check in on the cherry blossom limited edition, the Salted Flat White has already taken over as the store's main promotion. However, this new product has sparked controversy because of black powder residue left at the bottom of the cup, with many consumers suspecting that staff had made an operational error and mixed in coffee grounds. Faced with complaints, Starbucks staff collectively protested their innocence—having coffee powder is actually the correct method, and not having it would instead be a violation. What exactly is going on here? Why is the freshly ground coffee powder used for decoration so often mistaken for extraction residue? And why do consumers have so many complaints about the taste? This article will reconstruct the whole incident and analyze the gap between the standard recipe for this beverage and the consumer experience. [more…]

Many people buy coffee beans from Starbucks, but because the grinding and brewing methods are wrong, what they end up drinking is just a cup of weak, gritty hot water. Starting from this problem, this article explains clearly why coffee grounds need to be filtered, why coffee grounds cannot be consumed directly, and the bean selection and roasting logic behind how Starbucks coffee beans traveled from Seattle's Pike Place Market to the world. The article will also introduce the flavor characteristics of Pike Place Roast, the Feng Wu Xiang Yun blend involving China's Yunnan, and the complete tasting method of smelling the aroma, sipping, and taking a full mouthful, helping coffee lovers truly understand the time, temperature, and extraction details behind a cup of Starbucks coffee. [more…]

Recently, the UK's Daily Mail exposed a case of theft by a café employee: a staff member, without the knowledge of either the owner or customers, secretly replaced the store's card machine with his own device while at work, diverting customer payments into his personal account. The scheme came to light when a customer noticed that a meal priced at £42.1 had actually been charged £94. Over several months, the employee stole approximately £4,000 in total, was arrested by police, and fired. However, the court ultimately sentenced him to 12 months of community service and 120 hours of unpaid work, with no prison time and no requirement to repay the café's losses, only a £200 fine. The case has drawn attention to the abuse of employee authority and the protection of consumer rights. [more…]

In recent years, domestic coffee consumption has continued to heat up, and there is no shortage of enthusiasts dreaming of opening their own shops. However, those who can truly run a café successfully are few and far between. Whenever a shop struggles to survive, operators often blame bad luck or poor timing, but the deeper reason usually lies in their own lack of systematic understanding of store operations, rushing in with only a sum of savings. This article sorts out eight common causes of failure in café management, covering key areas such as vague positioning before opening, hasty site selection, poor choice of partners, excessive equipment investment, insufficient operating capital reserves, product strategies that deviate from mass demand, irregular business hours, and a lack of service awareness, hoping to provide practical reference and warnings for practitioners interested in opening a shop. [more…]

Recently, a Starbucks customer witnessed the following scene in a store: a passerby's backpack accidentally knocked over a green cup on the display stand. The staff demanded that it be purchased at full price. The person involved refused and left, and it is said that the loss was ultimately borne by the employees themselves. This post quickly sparked heated discussion—when display cabinets are placed in the aisle without guardrails or panels, who should be responsible when a cup is knocked over by a backpack or the edge of clothing? Some believe that damage should be compensated, while others feel that the store's display method itself has hidden risks, and the risk should be borne by the shop. This debate about accidents and responsibility reflects the difficult balance brands face between product display and customer experience. [more…]

The charm of pour-over coffee lies in the ritual of pouring water by hand, but many people can never reproduce the taste of a coffee shop at home, and the problem often comes down to four variables: water temperature, grind size, coffee-to-water ratio, and pouring technique. In this article, Front Street Coffee takes a practical approach and systematically explains the water temperature ranges for light-to-medium and medium-dark roasted beans, a grinding standard based on an 80% pass rate through a No. 20 sieve, and a recommended 1:15 coffee-to-water ratio. The article also breaks down in detail five pour-over methods: the three-pour method, the European-American stir-and-bloom method, the Japanese drip method, the single-pour method, and the volcanic pour, while offering actionable adjustment methods for blooming and degassing, pouring rhythm, and the causes of failed extraction, helping coffee lovers consistently reproduce a cup of good coffee with clear flavor. [more…]

Pacific Coffee has once again become the focus of industry attention. Recently, reports have emerged that multiple stores in Zhuhai will close in mid-October due to business adjustments, including the Huafa Waterfront Store, Haitian Station Store, and City Balcony Store, all distinctive locations along the Couple's Road. After this round of adjustments, Pacific Coffee's directly operated stores in Zhuhai will all be withdrawn, leaving only three franchise stores. From a peak of nearly 500 stores to fewer than 100 today, the situation of this former second-largest coffee chain brand in China's coffee market is lamentable. This article will review the specific circumstances of these closures, the brand's contraction trajectory in recent years, and the complex emotions of coffee enthusiasts regarding Pacific Coffee's current situation. [more…]