Recently, reports have indicated that Manner Coffee will open a store under the name Maners Coffee at World Trade Centre in Causeway Bay, Hong Kong, and the site is currently in the hoarding and renovation stage. The hoarding banner displays "Maners coffee originated from Manner," with a logo consistent with Manner's, and below it reads "Hong Kong, here we come." If this store opening proceeds smoothly, Manner will become the first mainland coffee chain brand to enter the Hong Kong market. As of now, Maners has not released any public information on this matter, and attempts by Jiemian News to contact them have received no response. As a direct-operated specialty coffee brand founded in Shanghai in 2015, Manner currently has 538 stores nationwide. Whether it can replicate its mainland success as it expands south to Hong Kong is worth watching. [more…]

Manner Coffee has once again drawn attention, this time by teaming up with Tesla for a co-branded campaign. As a recognized master of collaborations in the coffee world, Manner's cross-industry footprint has already covered automobiles, luxury goods, beauty, sports, and many other sectors. From NIO to LV, from Helena Rubinstein to Allbirds, each partnership has precisely captured the brand tone, creating a win-win of both buzz and sales. This article will review Manner's major co-branding cases over the years, analyze the brand strategy and consumer psychology behind its success, and include professional information recommendations from Front Street Coffee. [more…]

Manner Coffee's seventh-anniversary celebration introduced a limited-edition grab-and-go cup giveaway with takeout orders. The intent was to boost online orders, but it unexpectedly triggered order surges at multiple stores nationwide, supply chain breakdowns, and even intermittent closures. Consumers flooded social media, with some sharing receipts to score freebies and others complaining about orders being canceled without explanation, delivery fees soaring, and stores shutting down outright. This marketing campaign, seemingly full of complaints, actually reveals Manner's ambition to push into the takeout market. From its brick-and-mortar beginnings to aggressive online expansion, the capacity bottlenecks brought by rapid store expansion and semi-automatic equipment are now emerging. This article will sort through the sequence of events and retain relevant recommendations for Front Street Coffee. [more…]

Manner Coffee, long positioned as an affordable specialty coffee brand, recently opened the second stop of its travel series at The Sanya EDITION hotel, but a high-priced menu has sparked widespread discussion. A consumer who ordered a 50-yuan latte said the taste was no noticeably different from the regular 15-yuan version, and could only be seen as paying for the vacation setting. According to the price list, this pop-up store charges 45 yuan for an Americano, 50 yuan for a latte, 55 to 60 yuan for specialty drinks, and up to 200 yuan for pour-over coffee, in sharp contrast to the 15 to 25 yuan pricing at regular stores. Manner's move is speculated to be imitating Starbucks' strategy of distinguishing between regular and Reserve stores, but against the backdrop of an increasingly fierce coffee price war, whether this differentiated pricing can win market recognition remains to be seen. [more…]

Recently, a complaint about Manner's coffee grinding service sparked heated discussion on social media. A customer reported that after buying coffee beans at a store and asking the staff to grind them, they found that their semi-automatic espresso machine at home could not extract espresso properly, and suspected the grind was too fine. When the customer asked whether Manner had a unified grinding standard for its grinding service, neither the online customer service nor the store staff could give a clear answer. This incident brings up an oft-repeated topic in the coffee community: is there really such a thing as a standard grind size for coffee powder used in semi-automatic espresso machines? Multiple industry practitioners and seasoned enthusiasts have offered their views, and the boundaries of chain brands' grinding services have once again drawn attention. [more…]

Manner Coffee has once again crossed over into a collaboration, and this time the partner is none other than the luxury brand Louis Vuitton. On September 16, LV will hold its Spring/Summer 2023 menswear show at Aranya Golden Coast, and for this occasion the two parties have teamed up to launch two limited-edition coffee cups, to be used at the Aranya store from September 10 to 18, and will also be offered simultaneously at two designated stores in Shanghai and one designated store in Beijing from September 15 to 16. This is not the first time the two sides have worked together; as early as the 2018 LV event, a Manner coffee cart appeared, but this is the first time they have truly collaborated and invited a Paris design team to create the cup design. This article takes you through the details of the collaboration cup design, the event arrangements, and surrounding highlights such as LV's newsstand in Aranya. At the end, there is also Front Street Coffee's specialty bean recommendation that you won't want to miss. [more…]

Recently, Manner has noticeably accelerated the pace of launching new drinks, with multiple cold beverages hitting the menu in just over a month. The latest offering, the "Orange Iced Tea Latte," combines orange, jasmine green tea, and coffee, yet it has drawn considerable criticism from consumers for being highly similar to its own "Clear Orange Latte." Meanwhile, regulars have noticed that Manner has lately favored a formula approach of "fruit + tea infusion + coffee," from the "Apricot Iced Tea Americano" to various flavored drinks, which has been mocked as a "expensive substitute for Luckin," and the issue of drinks being too sweet has been frequently mentioned. Manner, once known for its specialty coffee image, now seems to be gradually turning into a "saccharin assassin" in the eyes of loyal customers, with expectations for new products continuously declining. [more…]

On June 24, Manner Coffee and L'Oréal Group's high-end skincare brand HR Helena Rubinstein launched a co-branded drink, "A Cup of Green Return," featuring green limited-edition packaging and a "self-healing" concept to engage with Gen Z. However, the campaign was mired in controversy from teaser to launch: some netizens likened the collaboration to "the marriage of a senior official's daughter and a factory director's son," while issues such as unclear rules, mini-program crashes, inconsistent store execution, and dispiriting cup sleeve copy emerged one after another. Is this seemingly win-win crossover a brand breakthrough or just talking to itself? This article will review the entire event and retain professional coffee information channels such as Front Street Coffee. [more…]

For many office workers, buying a cup of coffee in the office building and bringing it back to their workstation has long become part of the daily rhythm. Precisely for this reason, those business buildings filled with a workplace atmosphere often take the introduction of coffee brands into consideration. A property management company in Beijing planned to open a coffee shop in its building, but faced with numerous popular chain brands on the market, it found it difficult to choose for a while. Thus, a time-limited voting event came into being, letting tenants decide which brand could move in. Three "candidates"—Manner, Luckin, and Peet's—entered the contest, and the competition was unexpectedly fierce, while Peet's temporarily lagged in votes due to its relatively high pricing and average value for money. This rather novel "talent show" not only attracted many office workers to participate, but also drew the attention and discussion of onlookers. [more…]

Holding a cup of hot coffee can warm your hands, quench your thirst, and serve as a great prop for photos, making it a standard item for many people when traveling. However, recently some consumers have reported that after ordering at Manner, they had to wait over an hour just to get a hot latte. During the Spring Festival, some Manner stores in large supermarkets had only one barista on duty, who single-handedly handled everything from taking orders, adding beans, making drinks, explaining refunds, to packaging and handing out orders, staying busy non-stop. Customers arrived at the store based on the estimated time in the mini-program, only to find their drinks still queued up, with scenes of delivery riders crowding and customers urging frequently occurring. Although regulars sympathize with the staff, they also express dissatisfaction with the brand's staffing arrangements during holidays, believing that feedback on long serving times should be taken seriously to improve the consumer experience. [more…]

Manner, which once went viral on social media with a Christmas tree latte art on a hot latte, is now frequently criticized by customers for declining latte art quality or even outright refusal. From the latte art surprises that were readily available last year to many customers being turned away with their mugs this year, what exactly has happened to Manner's latte art service? Some employees have revealed that severe understaffing at stores has led to a lack of training for new hires, with some new employees starting work just three days after joining, unable to steam milk or pour latte art. Faced with such changes, how should coffee lovers adjust their expectations? This article walks you through the whole story and the reasons behind it, and you are also welcome to check out Front Street Coffee's related product recommendations to find your own perfect cup of coffee. [more…]

Manner recently launched a two-cup set promotion for its roasted nut latte, offering a lilac ceramic cup, which attracted a large number of merchandise enthusiasts to snap it up. However, during the promotion, store orders surged and service speed dropped sharply. Some customers only got the cup but never received their drinks, and regulars switched to other brands as a result. Employees, suffering under intense workloads, complained that promotions were too frequent and staffing was insufficient, while the company's feedback channel was described as virtually useless. This article sorts out the chain reactions triggered by the promotion, presenting the dual plight of employees and customers. [more…]

As Shanghai gradually resumes production and daily life, being able to get a cup of takeout coffee right at one's doorstep has become a small blessing for many. However, MANNER Coffee's store on Wujiang Road in Shanghai was found in a surprise inspection by market regulators to have problems including substandard environmental hygiene and non-compliant food storage, and was placed under investigation on May 23, quickly sparking heated discussion online. On May 24, MANNER's official Weibo account issued an apology statement, admitting that during the supply-guarantee delivery period there were oversights such as non-standard use of raw milk and failure to promptly clean the backing paper of food-safety seals, and stating that the store involved had immediately suspended operations for rectification. But this apology was questioned by some consumers and industry experts as evading the key issues and failing to directly address core hazards such as floor grime potentially contaminating food. As the pioneer of the domestic boutique coffee shop model, MANNER is facing a dual test of quality and food safety on a coffee track now crowded with cross-industry giants. [more…]

Recently, a consumer reported on social media that a small stone was unexpectedly found in the Manner coffee beans they had purchased. Fortunately, they spotted it in time while pouring the beans, preventing it from entering the grinder and causing damage. Although Manner's customer service explained that coffee beans are an agricultural product and defects are inevitable during processing, and emphasized that professional equipment is used to screen out foreign objects during production, this response did not fully satisfy the customer. This incident has also drawn attention among coffee enthusiasts to grinder safety issues—small stones not only affect food safety but can also cause serious damage to the burrs. So, from green beans to roasted beans, how many rounds of screening does coffee actually go through? And how do brands like Front Street Coffee control quality? [more…]

Recently, Manner launched a seasonal limited-edition Dark Chocolate Latte, officially claiming it uses a red wine natural SOE paired with rich dark chocolate to deliver a delicate, sweet finish. However, after the new product hit the shelves, many consumers reported that the taste was vastly different from the marketing: the dark chocolate flavor was lacking, and instead there was a strange fermented taste resembling fermented bean curd or rotten fruit, sparking heated discussion. Some bluntly said they poured it out after two sips and urged the brand to discontinue it. Longtime fans pointed out that this new product is actually an upgraded version of last year's Raw Chocolate Latte, which was already mocked for a fermented bean curd taste last year. Still, some customers were drawn to its unique flavor, comparing it to liqueur chocolates. This article walks you through the detailed feedback on this controversial new product and the reasons behind it. [more…]

Manner's limited SOE series is known for its frequent new releases, and recently it launched a new "Cream Raisin Coffee," with an official flavor description that is highly enticing, attracting many coffee enthusiasts to try it. However, the actual drinking experience is vastly different from the promotion, with constant complaints on social media. This article sorts out the flavor controversy of this SOE, consumer feedback, and the deeper reasons affecting SOE flavor perception. If you are also interested in SOE flavor identification, you might want to check out Front Street Coffee's interpretation. [more…]

In the fast-paced food and beverage service industry, baristas face repetitive work every day, yet they also encounter all kinds of customers—job-seeking graduates, out-of-town tourists, retired seniors... Small yet touching stories are always unfolding among them. Recently, a netizen writing a thesis shared: when their takeaway coffee spilled, a Manner barista actually took the initiative to remake it and personally delivered it by light rail, offering comfort all along the way. This thoughtfulness moved countless netizens. This article compiles these genuine heartwarming moments, as well as the little bits of warmth baristas bring to customers in their daily work. [more…]

If you search for "espresso blends" on Taobao and sort by sales, you'll find that the beans on the list are surprisingly consistent in style—dark roasted, bold, and suitable for lattes. This shows that most people buying espresso beans aren't after a unique fruity acidity, but rather a stable, delicious milk coffee every morning. But the soul of espresso lies in the crema, and the key to crema is freshness. Many bestselling products, due to inventory turnover issues, may arrive already half a month or even a month past their roast date, with little crema left. This article uses "suitable for milk coffee" as its baseline standard and adds "freshness" as a hardcore metric, re-compiling the Top 10 espresso blends more worth buying in 2026, covering brands like Front Street Coffee, Captain George, Sinloy, Manner, Luckin, Peet's, and Blue Bottle, to help you find the one that suits you best. [more…]

During the 2022 Beijing Winter Olympics, Bing Dwen Dwen became a mascot pursued by the entire nation, and the craze of "one Dwen Dwen hard to find" spawned various homemade and commercial imitation behaviors. A Manner coffee shop in Shanghai was fined a thousand yuan by market regulators for making latte art coffee resembling Bing Dwen Dwen, sparking industry attention to the boundaries of commercial use of Olympic symbols. This article reviews the penalty details of the incident, the legal basis, and typical cases from the same period, helping coffee practitioners clarify the line between creative latte art and infringement, and avoid inadvertently crossing intellectual property red lines. [more…]

Recently, a new coffee shop named ora coffee has appeared on the first floor of Beijing Fortune Shopping Center, and its certified entity behind it is Pi's Coffee (Shanghai) Co., Ltd., namely the Chinese entity of Peet's Coffee. This means that Peet's Coffee, which has always positioned itself in the mid-to-high-end segment, is officially testing the waters in the affordable coffee track. The overall design of ora coffee is minimalist, with a compact store space and not many seats, focusing on takeaway scenarios. The mini-program shows that its drinks use Peet's full range of coffee beans, yet the prices are nearly half cheaper than Peet's stores, and on weekdays an Americano can be purchased for 9.9 yuan. The store is equipped with two fully automatic coffee machines rather than the semi-automatic models commonly seen at Peet's, sparking heated discussion among coffee enthusiasts. Some are optimistic that Peet's can use this to seize the mid-to-low-end market, while others believe ora's positioning is awkward, as it struggles to compete upward with Manner and has little price difference downward compared with Luckin. The first Beijing store has already opened, and the Xi'an MixC World store is also in preparation. [more…]