With over 600 million daily active users and the powerful momentum of livestream e-commerce, Douyin is becoming a new battleground for major beverage brands competing for online traffic. From Luckin and Starbucks to Manner and Tims, and further to Heytea and Nayuki, almost all well-known beverage brands have launched ultra-low-priced group-buy packages on Douyin, with prices far lower than ordering in stores or via mini-programs. Luckin's "male model squad" livestream once sparked heated discussion, with group-buy deals for Coconut Latte at only 14.5 yuan; Starbucks' 19-yuan breakfast package sold over 860,000 cups; Nayuki's 9.9-yuan single-item coffee surpassed one million orders. Behind this online price war is brands' deep strategic push for local exposure and secondary in-store consumption. This article gives you a full picture of this Douyin beverage battle. [more…]

Recently, news that ByteDance applied to register the trademarks "ByteTea" and "ByteTea" has sparked widespread speculation. As the parent company of Douyin, does this move by ByteDance mean it intends to enter the milk tea industry? This article reviews ByteDance's trademark activity, the background of slowing advertising revenue growth, and Douyin's massive user base and marketing capabilities, and analyzes the possibility of its entry into the tea beverage market. At the same time, the article also points out that competition in the current tea beverage industry is fierce, and product quality is the foundation for standing firm. [more…]

Coffee chain giant Starbucks has once again become the focus of public opinion, this time due to a Douyin platform promotion offering coupons for two Flat White coffees for 0.01 yuan. After grabbing the coupons, many consumers were told they could not be redeemed and the system automatically refunded them, sparking widespread dissatisfaction. Starbucks subsequently issued an apology, explaining that an internal test link had been mistakenly activated. However, the incident did not die down, as legal experts pointed out that the merchant's unilateral cancellation of the contract may constitute a breach. Meanwhile, Starbucks is accelerating expansion and adjusting its marketing strategy in the Chinese market, frequently launching promotional offers. This article reviews the course of the incident, the reactions of various parties, and Starbucks' recent moves. Front Street Coffee also continues to follow developments in the coffee industry. [more…]

Manner Coffee has been thrust into the spotlight of public opinion due to three incidents of conflicts between staff and customers that occurred over two consecutive days. The brand issued an apology statement through its official Weibo in the evening, pledging to make improvements, but netizens did not accept the content of the statement, especially expressing dissatisfaction over the lack of a clear response to the incident in which "a customer broke into the bar area and assaulted a staff member." At the same time, the content of Manner's two official Douyin accounts has been completely cleared, sparking further speculation. Behind the incidents, media investigations and revelations from former employees have exposed that under Manner's rapid expansion, frontline baristas face high-intensity work, heavy psychological pressure, and an unreasonable compensation system. As one of the few brands in the industry with a thousand stores that still insists on using semi-automatic espresso machines, how Manner can strike a balance between efficiency, quality, and employee rights has become an urgent issue to be resolved. [more…]

520 was a great opportunity for merchants to promote sales through livestreams, yet Good Tea's Douyin livestream room sparked widespread consumer dissatisfaction after orders were automatically refunded by the system following a rush to grab coupons, and the topic quickly trended on Weibo. Although the company issued an apology and promised compensation, many netizens still said they were not buying it. The next day's livestream had to be postponed, and the system recovered slowly. Notably, this was already Good Tea's third brand trust crisis in 2022, after earlier exposures and penalties over food safety and tax evasion. Consumers are still waiting for a satisfactory answer on how the incident will develop further. [more…]

Coffee brand T97 has recently shot to fame with a wildly unconventional Douyin livestream: instead of the usual sales patter, it features a host and voiceover trading rap-style lines, along with the signature "chong chong chong" (charge, charge, charge) move that viewers call "Big Mouth." Founder Li Xiao has publicly said it will "definitely surpass Luckin in the future," yet T97 currently has only 43 offline stores, a sharp contrast with Luckin's thousands of locations. From lackluster viewership in its first broadcast in May this year to a peak of 2.6683 million viewers in September after switching to a rap-style selling approach, T97 is using oddly addictive content to drive traffic. This article will sort through key information including T97's brand positioning, its path to online virality, the pace of its offline expansion, and the doubling of franchise inquiries, while also examining whether this chant-style way of selling coffee can keep working and offering readers who follow coffee industry trends a useful perspective. [more…]

In recent years, the price war in the coffee market has intensified. While brands use prices as low as 9.9 yuan or even lower to attract new customers, they also allow various money-saving guides to circulate freely on social platforms. However, a media investigation found that Luckin Coffee offers vastly different prices to users based on their consumption frequency—high-frequency consumers actually end up paying more. This article sorts out the common channels for money-saving guides, the phenomenon of Luckin's low-price coupons on platforms like Douyin, and a detailed month-long process in which reporters used multiple phones to test pricing differences in the Luckin mini-program, revealing the opacity of the system's recommended discount plans. For coffee lovers, understanding these pricing tricks may help you save a considerable amount of money. [more…]

Starbucks China recently launched its first brand-customized short drama on Douyin, titled "I Opened a Starbucks in Ancient Times," telling the adventure story of a barista who travels back to ancient times to open a "Starbucks inn." The series consists of 6 episodes, with one episode updated daily, sparking heated discussion among netizens who find it "cringeworthy yet addictive." In recent years, short dramas have risen rapidly thanks to their concise format and fast pace, becoming a new frontier for brand marketing. Tea beverage brands such as ChaPanda and Mixuebingcheng have also dabbled in producing their own short dramas, weaving products and brand concepts into the storyline. However, naturally incorporating advertising into fast-paced narratives without annoying viewers remains a major challenge for brands. Whether Starbucks can tell its brand story well through short dramas this time remains to be tested by the market. [more…]

In an era of information overload, quality alone is no longer enough for a coffee shop to stand out—mastering the traffic code is the key to survival. From the earliest Instagram-style décor, to the contrasting scenes of coffee being sold in temples and breakfast shops, to novelty drinks like chili Americano and soy sauce latte, the coffee industry's traffic tactics keep escalating. Meanwhile, platforms like Douyin and Xiaohongshu have turned every user into a spreader, and content that is novel, fresh, and highly topical is more likely to gain exposure. This article sorts out several typical paths for coffee shops to gain traffic, analyzes the logic behind spontaneous user sharing, and recommends related products from Front Street Coffee, offering coffee lovers a new perspective on the industry. [more…]

Recently, a meme about iced Americano has been trending on Douyin, inspiring many people to walk into cafés and try this drink. However, some have noticed that the iced Americano they get has a sour taste, which is quite different from the rich, bitter flavor they remember from Starbucks. In fact, a citrus or berry-like acidity in iced Americano is perfectly normal, as long as it isn't a rancid or harshly astringent sourness. Different cafés use different espresso beans: light-roasted single-origin beans have a more pronounced acidity, while dark-roasted blends lean toward a solid, bitter finish. This article will analyze the sources of acidity and bitterness in iced Americano from the perspectives of roast level and origin blending, introduce Front Street Coffee's approach to crafting it, and finally discuss the life philosophy behind this drink. [more…]

During peak periods of exploding orders at tea beverage stores, staff inevitably make small mistakes such as forgetting to include straws, failing to affix expiration date labels, or knocking over tea containers, which are usually addressed with internal reminders or minor penalties. However, after employees at some Gu Ming stores filmed mocking videos featuring staff wearing placards around their necks, which were shared on social media, they sparked strong backlash from numerous netizens due to scenes involving employees having "crime" cardboard signs hung on their chests and their hands being cuffed with cup holders. The controversy centers on whether this form of imitation public shaming respects workers and whether it was appropriate for the official account to participate in posting it. Gu Ming subsequently responded that the video borrowed from a popular platform meme, has taken down the related content and apologized, and also distributed a thousand free drink vouchers. [more…]

T97 Coffee quickly rose to fame with its rap-style livestreams and its iconic big-mouthed host, gaining over 1.5 million followers in just over two months. Founder Li Xiao seized the moment to make bold claims, declaring that he wanted to be "the man who beats Luckin," and repeatedly made remarks in the livestream challenging Luckin and Starbucks. However, T97 has only 48 offline stores, and the founder sells courses while selling coffee. The high popularity did not translate into actual sales. How far can this coffee brand, which became famous through traffic, really go? This article sorts out T97's path to fame and the focal points of controversy. [more…]

For professional coffee knowledge exchange and more coffee bean information, please follow Coffee Studio (WeChat public account: cafe_style). For more specialty coffee beans, please add the private WeChat of Front Street Coffee (FrontStreet Coffee), WeChat ID: qjcoffeex. Recently, Hainan Yeshu Group has sparked widespread controversy due to its Douyin livestreaming style. The market supervision bureau has responded that it has received multiple reports and is studying a handling plan. The Yeshu livestream room features a female anchor in tight clothing dancing enthusiastically to sell products. The livestream has repeatedly been cut off by the platform, with average transaction volume of only a few thousand yuan per session. Previously, the brand was fined twice for violating good social customs, and was also questioned for false marketing over claims such as "breast enhancement miracle tool." This article will sort out the course of the incident, the regulatory response, and the brand's historical penalty records. [more…]

Starbucks' "0.01 yuan for two Flat Whites" promotion sparked controversy after coupon distribution failed and orders were automatically refunded, triggering a wave of dissatisfaction and complaints from netizens, with the Shanghai Consumer Council stepping in to communicate. Starbucks China denied allegations of "order cancellation" and "zero-cost customer acquisition," stating that it had fulfilled over 10,000 orders, while more than 900,000 orders were not completed. Lawyers pointed out that once consumers pay successfully, a contract is formed, and Starbucks' unilateral cancellation may constitute a breach of contract. The incident is still unfolding, and the Consumer Council has not yet released the investigation results. [more…]

In recent years, the popularity of homemade coffee on social platforms has continued to climb. From Xiaohongshu to Douyin, related topics have reached view counts in the hundreds of thousands. From the earliest simple recreations of coconut lattes, to richly layered fruit-infused specialty drinks, and then to wildly imaginative creative twists, netizens keep reinventing the way coffee is enjoyed. Why has homemade coffee gone viral so quickly? And what impact has it had on coffee shops? This article will sort through the evolution of popular homemade coffee on Xiaohongshu, analyze the shifts in consumer habits and cost advantages behind it, and explore the relationship between homemade coffee and the professional path of coffee shops. At the same time, the article also retains relevant information about brands such as Front Street Coffee for coffee enthusiasts to reference and discuss. [more…]

Recently, Half Box Farm Coffee has found itself in a public opinion storm due to a slogan on its product packaging: "Every working mom owes her child an apology." The slogan was criticized by netizens as discriminatory against working women. The brand's customer service explained that the original intention was to encourage mothers to spend more time with their children on weekends, but this failed to quell the controversy. As the incident continued to escalate, working mothers spoke out one after another, expressing their dissatisfaction with such copywriting. The brand has no flagship store on mainstream e-commerce platforms and sells only through Douyin, and its customer service responses have been vague. This storm not only exposed the brand's lack of sensitivity on gender issues, but also sparked discussions about the boundaries of marketing. For professional coffee knowledge exchange and more coffee bean information, please follow Coffee Workshop. For specialty coffee beans, you can add Front Street Coffee on WeChat. [more…]

In the first week of September, Luckin Coffee and Moutai's co-branded sauce-flavored latte set a new record with 5.42 million cups sold on the first day and over 100 million yuan in sales, dominating trending topics on platforms like Weibo and Douyin for consecutive days. Along with the product's explosive popularity, there were also incidents such as customers smashing stores, infringement disputes, and revelations about the ingredients. The supplier confirmed that the thick milk contains Moutai liquor, and the bottles are recycled. Moutai officially emphasized that unauthorized addition of Moutai to coffee for sale constitutes infringement. The chairman of Moutai revealed plans to launch youth-oriented products like liquor-filled chocolates. Luckin distributed red envelopes to thank its employees. This collaboration became a unique memory of young people's first taste of Moutai and has people looking forward to Luckin's next cross-industry partnership. [more…]

Cotti Coffee, which once quickly opened up the market with a low price of 9.9 yuan, has recently quietly adjusted its pricing strategy and canceled multiple promotional activities. This shift has not only attracted consumer attention but also left franchisees complaining bitterly. While rapidly expanding its stores, Cotti faces multiple challenges such as declining sales, insufficient supply chain, and intensifying internal competition. This article will provide an in-depth analysis of Cotti Coffee's price increase decision and its impact on franchisees, and explore its future development prospects. At the same time, we will also pay attention to the performance of brands such as Front Street Coffee in industry competition. [more…]

Over the past year, chain coffee brands have accelerated their penetration into county-level towns, with Luckin and Cotti's store scales steadily closing in on Starbucks. Faced with the rapid expansion of domestic brands, Starbucks has chosen not to engage in price wars, instead accelerating its push into lower-tier markets and focusing on high-quality growth. Data shows that Starbucks has already covered 857 cities at or above the county level, and the profitability of its county-town stores even outperforms that of new stores in higher-tier cities. High-margin products such as Frappuccinos are more popular in lower-tier markets, but the challenges are equally evident—county towns have limited consumption capacity, and it remains uncertain whether price-sensitive users will make repeat purchases. Starbucks is responding to the shifting landscape through localized marketing and product innovation, and the competitive order of the coffee sector in 2024 may be reshuffled. [more…]

Recently, news about a large number of ants being found in takeaway coffee has sparked heated discussion on social media. According to consumer reports, the coffee drink purchased through a takeaway platform actually contained dense swarms of ants, and the scene was unpleasant to look at. The merchant later responded, saying that it was caused by the delivery rider picking up the wrong order, and that there was no problem in its production process. What is the truth of the incident? How should the food safety of takeaway drinks be guaranteed? This article summarizes the course of the incident and the responses from all parties, and also includes professional coffee knowledge exchange channels and Front Street Coffee recommendations for coffee lovers' reference. [more…]