Mango Pomelo Sago evolved from a Cantonese sweet soup into a cup drink, and with this single item, 7FenTian opened more than 1,500 stores nationwide. On September 30, the brand launched its first Mango Pomelo Sago specialty store in Longemont, Changning, Shanghai, selling only three products priced at 15-20 yuan. In the first week after opening, sales exceeded 10,000 cups and daily revenue surpassed 25,000 yuan. The store features a minimalist wood-toned style and emphasizes fresh handcrafting. However, consumer reviews were mixed: some praised it as the best Mango Pomelo Sago, while others criticized it for too much sago, a strong jam flavor, and insufficient complexity. Whether the specialty store model can sustain the hit product's vitality is worth watching. [more…]

Luckin Coffee, the chain coffee brand, is expected to relaunch its "Coconut Mango Pomelo Sago" at the end of September, a drink returning after a three-year absence that has many longtime customers full of anticipation. Yet after the new recipe was revealed, it triggered a collective outpouring of complaints from employees—as many as 12 preparation steps and 6 new ingredients have made already cramped store refrigerators even more overwhelmed. Some joked that "the recipe is longer than life itself," while others quipped that "the time it takes to make one cup is enough to make two or three Coconut Lattes." Is the return of Mango Pomelo Sago a matter of nostalgia fulfilled or an operational challenge? Around topics such as recipe complexity, ingredient storage, and brand positioning, a lively debate about the boundary between coffee and tea drinks is unfolding. [more…]

Recently, a trendy dessert called "solid mango pomelo sago" has quickly gone viral on social media. Its form falls somewhere between a drink and a traditional dessert, prompting many netizens to share photos of it. The chain tea brand ChaPanda seized the opportunity to launch its own version, officially priced at 19 yuan, and after discounts it can cost as little as a single-digit price, which many consumers consider quite cost-effective. However, after the new product hit the market, reviews were polarized: some praised it for its generous ingredients and sweet-and-sour taste resembling a dessert, while others complained that the actual product differed noticeably from the promotional images, jokingly calling it "fruit topping porridge" or "mango pomelo sago-flavored sugar water." In response to the feedback, ChaPanda staff explained that bumpiness during delivery caused the yogurt and coconut milk to mix and thin the texture, while some stores' mangoes were not fully ripe due to issues with the ingredient batch and insufficient ripening time. [more…]

Entering October, Luckin's pace of launching new products has noticeably accelerated, rolling out multiple new items in succession within two weeks. Among them, the upgraded and returning "Coconut Mango Pomelo Sago" quickly won over consumers and became the top repeat-purchase choice for many. However, making this drink at the store level has employees crying foul—numerous ingredients, lengthy steps, difficult cleanup, and even causing drain clogs. From the meltdown during order surges to the unclogging after closing, staff have taken to social media to call out: when will this "enemy of employees" finally be discontinued? [more…]

At the turn of autumn and winter, Heytea relaunched its highly anticipated Taro Mud Boba series, made with Lipu taro from Guangxi, attracting many fans to place orders and taste it. However, just days after its return, some customers discovered that the recipe for "Taro Mud Boba Real Milk Tea" had changed without prior notice, with a large amount of sago unexpectedly added to the milk tea, affecting both the taste and the portion size. Store employees revealed that the recipe was urgently adjusted in the early morning, the amount of milk was reduced accordingly, and after-sales issues occurred frequently. This change sparked discussions among consumers about the brand's communication approach and product consistency. [more…]

Luckin Coffee's Rui Na Bing series has long been regarded by employees as the most difficult drinks to make, especially the Matcha Rui Na Bing, which will be completely discontinued after stores close on September 26. This news has left many Luckin staff breathing a sigh of relief, with voices of celebration everywhere on social media. However, some level-headed partners remind everyone not to celebrate too soon—next week Luckin will launch a brand-new collaboration campaign, and new items such as Raw Coconut Mango Pomelo Sago may be even more of a headache than Rui Na Bing. This article sorts out why Rui Na Bing became an employee nightmare, the specific timing of its discontinuation, and the operational challenges the new products may bring as they take over. Front Street Coffee is also paying attention to this change and providing coffee lovers with the latest interpretation. [more…]

Mainland new-style tea beverage brands continue to enter the Hong Kong market. ChaPanda opened its first Hong Kong store on October 11 in Mong Kok, located on the ground floor of Far View Building on Sai Yeung Choi Street South, with a monthly rent of about HK$200,000. Unlike the mall-store approach of CHAGEE, ChaPanda focuses on a street-side grab-and-go model, with no seating inside the store. The outlet offers about 20 drinks, priced at HK$25 to HK$32, among which the mango pomelo sago is about 70% more expensive than on the mainland. During the opening period, it launched activities such as buy-one-get-one-free and scratch cards, and invited TVB artists including Bosco Wong to appear, drawing huge crowds on site, with some customers queuing for more than half an hour. [more…]

Recently, a consumer shared on social media a frustrating experience with cup upgrades when ordering from Heytea, sparking widespread discussion. The customer ordered a Mango Coconut Sticky Rice drink with double fruit pulp and sago toppings, following an online guide, expecting to automatically receive a supersized cup like other netizens, but was told that an upgrade was not possible. After the incident gained traction, many netizens shared similar experiences, questioning the inconsistency in the brand's upgrade criteria. How exactly does Heytea define its cup upgrade rules? Why do differences in store execution occur? This article will review the sequence of events and analyze the underlying operational logic and possible reasons. [more…]

Chengdu, a city famous for its spicy hotpot and skewered snacks, recently made trending news again thanks to a "spicy iced coffee." A blogger spent 6 yuan on a cup of specially made coffee on the street, only to find it contained sago, liangxia (a chilled rice-flour shrimp treat), pickled mustard tuber, monosodium glutamate, scallions, Sichuan peppercorn powder, and chili oil — an ingredient list that rivals hotpot base. The owner insisted this is a "Chengdu snack" and that adding two ladles of chili oil is the rule. The video sparked heated discussion online, with Chengdu locals saying they had never seen it and wouldn't dare drink it, while others were curious enough to try. Is this coffee creative or just absurd? Let's take a look. [more…]

Luckin Coffee's annual October collaboration with "Tom and Jerry" has become a regular fixture, and this year is no exception. Two new drinks, "Milk Skin Latte" and "Raw Coconut Mango Pomelo Sago," launched alongside limited-edition merchandise, and stores nationwide switched to Tom and Jerry-themed packaging. However, some customers discovered upon receiving the actual products that the Tom and Jerry printed on the cups actually had three eyes. This abnormal design quickly sparked discussion: was it a printing error, or was it intentional by the brand? Some fans dug up animation screenshots to prove it was a faithful reproduction of exaggerated expressions, while others suspected it was a mistake made by AI design. More critically, the three-eyed design was not the first of its kind—Soap Studio's collaboration with artist Greg Mike and Uniqlo's collaborative T-shirts had both used similar designs. This debate over the cups reflects the subtle tension between artistic expression and public perception in IP collaboration design. [more…]

New tea beverage brands are all seeking differentiated breakthroughs through combinations of "vegetables + fruit + tea." ChaPanda recently launched its own super vegetable series, introducing two products at once: "Light & Refreshing Kale" and "Cleansing Wheatgrass." Kale has long been commonplace in the fruit-and-vegetable tea space, while wheatgrass, a somewhat unfamiliar ingredient, has sparked curiosity and discussion among consumers. From ingredient pairings to taste experiences, from cat owners' amusing associations to store employees' prep workload, this new product has generated considerable buzz on social media. This article walks you through the ins and outs of ChaPanda's new plant-based tea products and the real feedback from the first wave of tasters. [more…]

Luckin Coffee recently carried out a centralized removal of multiple drinks, involving products launched within the past six months such as Peach Peach Coffee and Jelly Coconut Latte. The brand required stores nationwide to pour all unopened, still-within-shelf-life ingredients down the drain after closing, sparking widespread discussion among employees and netizens. Some veteran employees have grown accustomed to this, while more people questioned that this handling method causes serious waste and called on the brand to adopt more reasonable ways to consume inventory. The incident reflects the contradiction between rapid product iteration and ingredient management in chain coffee brands. [more…]

Recently, the practice by several Luckin Coffee stores of posting drink recipes directly on their walls has sparked widespread discussion on social media. From Blue Diamond Ristretto Ice to Grapefruit C Americano, the detailed ratios of these signature drinks have been made public, allowing consumers to glimpse the internal operating procedures of a chain coffee brand. At the same time, Luckin's transparency regarding ingredient usage has also drawn attention, with raw material products even appearing on online shopping platforms labeled "dedicated for cheese latte." This phenomenon not only reflects the coffee industry's exploration of the balance between standardization and transparency, but also triggers discussion about the relationship between brands and consumers. For coffee enthusiasts, this may be an opportunity to understand how commercial coffee operates and even try to replicate it. Front Street Coffee reminds everyone that when making drinks at home, you can adjust the recipe ratios according to personal taste and enjoy the fun of DIY. [more…]

Heytea's publicly posted "remake if unsatisfied" service commitment has recently sparked a string of consumer doubts. Some customers report being refused by staff when asking for a remake because a drink was sweeter than expected, with customer service responding that drinks must be "made to the original standard." Similar cases have also occurred in Shandong. Some long-time customers point out that there are differences in how the standard is applied between directly operated stores and franchise stores. Consumers generally believe that if a brand makes a public commitment, it should not attach hidden conditions. This article reviews the course of events and the views of all parties, and compares the practices of peers such as Starbucks and Chagee to explore how "remake if unsatisfied" should actually be implemented. [more…]

In recent years, milk tea has become a daily beverage for young people, but the caffeine content hidden within it is often overlooked. Some studies show that a single cup of milk tea may contain as much caffeine as three or more cups of Americano, and may even exceed the recommended daily intake. This article sorts out the sources of caffeine in milk tea, its health effects, and consumption tips, to help coffee enthusiasts and milk tea lovers make more rational beverage choices. At the same time, it also reminds readers to pay attention to the extra health burden brought by sugar and toppings. Whether you choose coffee or milk tea, only by understanding the ingredients can you drink with peace of mind. [more…]

In recent years, Heytea has continuously pushed the boundaries of tea drinks, from cross-brand collaborations to incorporating each city's signature foods into beverages and baked goods, launching a series of unexpectedly creative limited-edition products. Shenzhen's coconut chicken hot pot, Guangzhou's rice roll cake, Changsha's mini clay pot bubble rice wine, Chengdu's Sichuan spicy fairy dew… each one precisely captures the taste memories of local people. These products are not only wildly imaginative but also build emotional resonance by awakening shared city memories. This article will comprehensively review the limited-edition items Heytea has launched in various cities and explore the communication logic and secrets behind its "neglecting its proper business." [more…]

Recently, a netizen posted on social media reporting a significant quality gap between the same drinks bought at HEYTEA franchise stores and directly operated stores. Using the "Thousand-Mesh Matcha Triple Thick Matcha" as an example, the customer ordered delivery from a directly operated store; although delivery took over 20 minutes, the drink arrived still hot, with a rich taste and generous toppings. In contrast, at a franchise store for self-pickup, the drink was picked up within three minutes but had a pale color, bland flavor, and scarce toppings. Later, at another franchise store for self-pickup, the volume was actually one-third less, and the chewy texture was poor. The post resonated widely, with netizens complaining about inconsistent quality at franchise stores, which led to a guide for identifying store types through business licenses. The incident reflects the challenges of quality control under HEYTEA's rapid expansion. [more…]

After China Post opened a café, state-owned enterprises branching into the food and beverage industry drew attention. China Railway has also joined this trend, launching a railway cultural and creative themed restaurant at the Zhengyangmen branch of the China Railway Museum, covering healthy light meals and beverages. The beverage brand is named "Bendao Tea," featuring railway-themed decor and freshly made tea, juice, and coffee, priced at 12 to 32 yuan. However, consumers have reported that the drinks are too sweet and lack personalized customization options, and the store's location is rather remote with a hard-to-pronounce name, resulting in limited foot traffic. Previously, high-speed rail milk tea was criticized and trended on social media over price and taste issues, and high-speed rail coffee was also launched the same month. Unlike China Post's step-by-step approach with milk tea and coffee, China Railway is pursuing multiple tracks simultaneously—ambitious, but facing no small challenge. [more…]

Recently, a netizen exposed that the well-known fruit tea chain brand 7FenTian uses quick-frozen mango chunks in its beverage preparation, and that this food has a shelf life of up to 24 months, sparking widespread concern. The brand is known for its signature product Yangzhi Ganlu, and both its ordering mini-program and offline stores advertise the use of fresh mangoes and freshly cut soft and glutinous mangoes, but the expose revealed that the stores actually use quick-frozen fruit chunks. 7FenTian customer service confirmed that the quick-frozen mango chunks are uniformly ordered and delivered by the company, and the shelf life is indeed 24 months, but regarding why quick-frozen fruit chunks are still used when fresh mangoes are available, customer service said it could not explain. At present, the expose post has been deleted, and the brand has not yet made a public response regarding issues such as the proportion of quick-frozen mango use and the failure to clearly inform consumers of the type of ingredients. As coffee enthusiasts, understanding the true situation of beverage ingredients is equally important. Front Street Coffee continues to follow industry developments and brings you objective reporting. [more…]

During the May Day holiday, "group leaders" in several Shanghai communities organized group buys of a Little Tea, with over 8,000 cups of drinks transported across provinces from out-of-town stores, arriving in consumers' hands overnight or even after nearly 24 hours. The group-buy price was double the official price, and the resellers were accused of profiting about 250,000 yuan. The total bacterial count in these milk teas rose sharply over time at room temperature, and some consumers developed gastroenteritis symptoms after drinking them. The Little Tea brand later issued a statement expressing shock at the high-priced reselling and reminding consumers to choose compliant channels carefully. This article reviews the course of the incident, the food safety data, and responses from all parties, while also offering coffee lovers Front Street Coffee's professional purchasing advice. [more…]