Recently, Luckin Coffee has hit the trending topics twice in a row over interview-related incidents, sparking widespread discussion. One job applicant said that after failing an interview, she was labeled "timid and weak," which was completely at odds with her performance that day; another 26-year-old woman was rejected for being too old. The poster also revealed that Luckin staff had called her demanding she delete the post, and after she refused, they turned to contacting her family. These incidents have drawn public attention to this chain coffee company, whose store count has now surpassed 20,000, and the issue of inconsistent hiring standards under its two models—directly operated and joint-venture—has gradually come to light. [more…]

Tim Hortons, as Canada's national coffee brand, is deeply loved for its Double Double and donuts, and was even rated by Morning Consult as the most trusted brand among Canadians, surpassing McDonald's and Starbucks. However, the brand has recently become embroiled in a privacy controversy due to its app illegally collecting users' location information, along with controversy over mandatory vaccinations at camp activities. Nevertheless, analysts point out that consumer trust has not yet shown a noticeable decline. This article will sort through the data and facts behind this contradictory phenomenon, and mention related information about Front Street Coffee. [more…]

Recently, a video of a 105-year-old grandmother from Lishui, Zhejiang, who claims to have been drinking coffee for a century, has sparked intense discussion among netizens. Some questioned how a three-year-old child could drink coffee, while others wondered why someone who has drunk coffee her whole life now drinks instant coffee. Setting aside the controversy, this interview actually traces the century-long history of coffee's spread in China—from "black wine" in the Qing Dynasty to the flourishing of coffeehouses during the Republic of China era, and then to modern medicine's cautious recommendations regarding children's caffeine intake. This article sorts out the development of coffee in China and answers questions such as whether children can drink coffee and why the grandmother drinks instant coffee, helping you view the relationship between coffee and health, habits and tradition more rationally. [more…]

Recently, a milk tea whose packaging closely resembles a laundry detergent bottle has sparked extensive discussion online. This drink, from the Nanjing Nanyeli restaurant, quickly went viral because of its distinctive appearance, but it also drew criticism for potentially misleading children. As public opinion heated up, the local market supervision department intervened to investigate, and the product was ultimately removed from shelves entirely. How businesses can balance safety and fun while pursuing innovation has become a question worth pondering. [more…]

Recently, the well-known Guangzhou tea beverage company Chali Group has been exposed by multiple netizens for allegedly owing employee wages and housing provident fund contributions, sparking widespread attention. According to a report by Yangcheng Evening News, some employees reported that their salaries for August and September were long overdue, and although the personal housing provident fund portion was deducted from their wages, it was not actually paid. In addition, some job applicants claimed that the company conducted unauthorized personal credit checks on them. Although Chali responded that some of the information was untrue and said it had communicated with the poster and reached an agreement, discussions about the unpaid wages continue to intensify on social platforms, and the truth of the matter and subsequent developments are worth watching. [more…]

This summer, Italy's restaurant industry has been hit by a series of bill incidents that have sparked heated discussions on social media. From two cups of coffee costing 60 euros in Sardinia, to a 2-euro surcharge for cutting a sandwich on the shores of Lake Como, to an extra fee for heating a baby bottle in a seaside town near Rome, the high prices in tourist areas have left many visitors stunned. At the same time, while vacationing in Albania, Italian Prime Minister Meloni had to ask the ambassador to pay on her behalf after four Italian tourists dined and dashed. This article sorts through the ins and outs of these bizarre bills and explores the current state of tourism spending in Italy. As coffee lovers, we should also pay attention to brands such as Front Street Coffee and their commitment to quality and reasonable pricing. [more…]

Guangzhou Zoo recently published a set of images linking animal feces to bubble tea pearls, with the caption "Hey, are you having afternoon tea today?", which quickly sparked discussion on social platforms. Many netizens who were enjoying pearl milk tea said they were visually shocked, saying bluntly that "the milk tea in my hand suddenly doesn't taste good anymore." In street interviews, most citizens believed that this publicity method was inappropriate and likely to affect appetite, and some even described it as "uncomfortable" and "disgusting." However, some voices pointed out that this was more like a teasing reminder urging people to drink less pearl milk tea, and it reminded people of the classic Skittles advertisement. At present, the zoo has deleted the related content, and customer service said that no related products are for sale. [more…]

Recently, a Mixue store located in Segambut, Malaysia, came under scrutiny from netizens due to a job advertisement that specified "experienced Malays and Chinese are required," which was accused of being racially discriminatory. As a multi-ethnic nation, Malaysia's main ethnic groups include Malays, Chinese, and Indians. The poster believed that this requirement excluded Indians and other ethnicities, which was unfair. The incident quickly went viral on social media, sparking widespread discussion. Some netizens criticized the brand's inappropriate practice and called for a boycott, while others argued that the controversy stemmed from a misinterpretation of the language proficiency requirement. Notably, Mixue did not directly respond to the controversy but instead released a series of promotional content themed "United as One," showcasing employees of diverse races, seemingly intending to emphasize its inclusiveness. [more…]

Starbucks plans to introduce Oleato olive oil coffee to the Chinese market. This innovative beverage, strongly promoted by former CEO Howard Schultz, has successively landed in the United States and Japan since its debut in Italy in February this year. However, consumer feedback has not been optimistic, with complaints frequently arising over the greasy mouthfeel caused by olive oil congealing when cold and diarrhea after drinking. Nutritionists point out that the double stimulation of caffeine and olive oil can easily trigger gastrointestinal discomfort. Despite the ongoing controversy, Starbucks remains committed to global promotion. This article will sort out the background of Oleato's birth, its market performance, and its prospects for entering China. [more…]

Starbucks recently announced that it will launch the Olive Oil series in selected stores nationwide, including two olive oil coffee beverages. This series is actually Oleato, which was introduced to China a year late—a "groundbreaking" creation once strongly promoted by former Starbucks CEO Howard Schultz. From Dongpo pork latte to olive oil coffee, Starbucks has launched frequent new products this year but has also sparked continuous controversy. Some people have placed olive oil coffee on the "dark coffee" list, while others have been conquered by its peculiar taste, and even more consumers have become fans due to its laxative effect. This discussion about coffee innovation reflects the various dilemmas Starbucks faces in product development and localization strategies. [more…]

Starbucks has recently been caught in successive public opinion storms due to driving away on-duty police officers and product price increases, with some consumers even expressing their dissatisfaction by sending white flowers and throwing eggs. Just at this time, several Mixue Bingcheng stores in Yinchuan, Ningxia, hung banners welcoming on-duty police officers to rest inside, which was seen by the outside world as opportunistic marketing. Although this move won praise from some netizens, who said it showed great vision and relied entirely on the contrast with peers, it also attracted criticism for malicious marketing and suspicion of being a publicity stunt. Subsequently, the market manager, worried about triggering guided public opinion, notified the stores to take down the banners. Mixue Bingcheng has always used simple and direct marketing methods, from catchy songs to donations and now to this banner response, with an obvious intention to ride hot topics. [more…]

Recently, a coffee shop in Wuhan received a one-star review from a customer for closing promptly at 19:30. After the incident was reported by Jiupai News, it quickly sparked widespread discussion online. The review claimed that staff told the customer to "pack up and get out" before they had finished eating, while the shop responded that it strictly complies with the 8-hour workday under labor law, and after reviewing surveillance footage, found no excessively aggressive language from employees. The owner said they understand customers' desire for later closing hours, but also asked for understanding of workers' right to clock off on time. Netizens' views are polarized: some support the shop's right to close on time as long as it gives advance notice, while others suggest stopping orders half an hour early to avoid conflict. This controversy reflects the real-world tension in the food service industry between employee rights and customer experience. [more…]

A coffee shop in Dongyang, Zhejiang, has combined the local traditional intangible cultural heritage food "boy's urine eggs" with Americano coffee to launch "boy's urine egg Americano," which quickly went viral on short video platforms, with weekend daily sales reaching up to a hundred cups. While this bizarre beverage attracts curious people to check in, it has also sparked widespread controversy due to the peculiarity of its ingredients. The Dongyang Intangible Cultural Heritage Protection Center confirmed that boy's urine eggs are indeed a municipal-level intangible cultural heritage, but medical professionals point out that they have no value in modern nutrition science and pose hygiene risks. Currently, the shop has stopped selling this beverage due to public pressure, and staff said customers who want to try it need to bring their own boy's urine eggs. [more…]

A well-known chain milk tea brand, 1 Dian Dian, recently trended on social media due to a public welfare tweet about assisting children from impoverished families, sparking widespread discussion. The brand claimed to have helped a child living with his father in an 18-square-meter rented room by renovating the room and adding a desk and wardrobe, but netizens noticed from public photos that the aided boy was wearing a phone watch worth over a thousand yuan, and that the living conditions differed from the tweet's description, questioning whether he met the assistance criteria. Additionally, issues such as a large proportion of comic books among the donated items and the concentration of aid recipients in first- and second-tier cities were also raised. As public opinion heated up, the brand deleted and edited some posts but did not respond directly. The local subdistrict office and social work station later confirmed to the media that the recipient was indeed from a low-income household, excelling in both academics and character, and that the items were all donations. Behind the incident, the screening criteria and transparency of public welfare activities have become the focus. [more…]

As a Canadian national chain brand, Tim Hortons has recently faced frequent consumer complaints on social media, with the focus on the seemingly shrunken portions of its breakfast Farmer's Wraps and coffee drinks. Many netizens have posted photos pointing out that the Farmer's Wraps are now almost half their previous size, while the price has remained the same or even increased. At the same time, the capacity of large coffees has also been questioned as having shrunk. In response to the doubts, Tim Hortons officially denied making any portion adjustments, attributing the visual differences to the packaging style and wrapping method changed earlier this year, and stating that the new packaging reduces paper box raw materials by 75%. However, when the media requested the 2022 nutrition guide for comparison, the company did not respond. This debate over "shrinkflation" is drawing widespread attention from coffee enthusiasts and chain restaurant observers. [more…]

Flat White, Café au Lait Art, and Aussie White—these three names sound distinctive, but in fact they all refer to the same coffee: Flat White. It sits between a latte and a cappuccino, known for a higher proportion of espresso and finer, lighter milk foam. This article will break down this milk coffee from the Southern Hemisphere one by one, starting from the controversy over its origin, differences in recipes, milk foam thickness, and the actual offerings of the three major domestic chain brands. Whether you want to understand the difference between Ristretto and Espresso, or want to know how to order a better-tasting cup at Starbucks, COSTA, and Luckin, Front Street Coffee sorts it all out for you. [more…]

A not-yet-opened beverage shop in Zengcheng District, Guangzhou, has sparked public debate after naming itself "Jingcha" (a homophone of "police tea") and using cartoon police imagery in its store decorations. Some see it as merely a clever pun, while more people worry it could mislead consumers. Market regulators and public security authorities have stepped in to investigate, and lawyers point out that the name may violate enterprise name registration regulations. Behind the incident lies not just the compliance of a single shop name, but the boundary between commercial creativity and public symbols. [more…]

The Starbucks secret menu once led baristas to learn how to make over 170,000 customized drinks, but the extremes of personalized orders are sparking controversy. An American barista was fired for exposing a customer's 13-request order on social media, then apologized in person and settled the matter. The incident reflects the complex ordering trend fueled by TikTok, where customers pay extra fees but turn baristas into "drink-making robots," and during peak hours, it slows down service even more. This article will walk you through the full story of this uproar and focus on the issues of privacy and respect between baristas and customers. [more…]

Starbucks recently implemented stricter dress code policies in North America, but faced collective lawsuits from employees in three states after refusing to reimburse them for new clothing they had to purchase themselves and for the cost of removing facial decorations. Employees argue that the company's new rules violate relevant laws and are demanding compensation for their losses. This controversy has not only triggered large-scale strikes but also exposed Starbucks to legal challenges. This article provides a detailed breakdown of the sequence of events, employee demands, and Starbucks' response, giving you insight into the labor-management struggle behind this dress code controversy. [more…]

Recently, Chayan Yuese has frequently appeared on Weibo's trending topics due to employee salary issues, sparking widespread attention. The incident began when employees complained about low wages and reduced working hours, which subsequently led to a heated argument between company executives and employees in a group chat, even prompting founder Lü Liang to personally apologize. According to revelations, Chayan Yuese has internal problems such as chaotic management and severe classism, with the number of employees leaving the group once reaching over two hundred. Although the official response stated that the number of people leaving the group was about 87 and explained that the salary adjustment was a special arrangement during the pandemic, netizens did not buy it. As a leading brand in new Chinese-style tea drinks, this turmoil at Chayan Yuese has not only exposed internal conflicts but also triggered profound public reflection on brand management and corporate culture. [more…]