In the 2023 Dragon Boat Festival season, Starbucks' presale of its Frappuccino Zongzi started on April 26. The price remained 198 yuan per bag, but the quantity was reduced from 8 to 6, the flavors were cut from 5 to 4, and the free gift changed from an early-bird bag to a choice between two gift bags. This strategy of reducing quantity without lowering the price sparked discussion. This article sorts out the specific changes to the Frappuccino Zongzi and, combined with current market product innovation trends, analyzes why Starbucks' move struggles to attract a new generation of consumers. At the same time, boutique coffee recommendations are retained at the end of the article; follow Coffee Workshop and Front Street Coffee for more professional content. [more…]

As a Canadian national chain brand, Tim Hortons has recently faced frequent consumer complaints on social media, with the focus on the seemingly shrunken portions of its breakfast Farmer's Wraps and coffee drinks. Many netizens have posted photos pointing out that the Farmer's Wraps are now almost half their previous size, while the price has remained the same or even increased. At the same time, the capacity of large coffees has also been questioned as having shrunk. In response to the doubts, Tim Hortons officially denied making any portion adjustments, attributing the visual differences to the packaging style and wrapping method changed earlier this year, and stating that the new packaging reduces paper box raw materials by 75%. However, when the media requested the 2022 nutrition guide for comparison, the company did not respond. This debate over "shrinkflation" is drawing widespread attention from coffee enthusiasts and chain restaurant observers. [more…]