A customer noticed that a packing employee was wearing nail art while picking up an order at Cotti Coffee, considered this a food safety hazard, and subsequently complained to the brand. The incident sparked heated discussion on social media: some believed that it is only natural for workers to want to look good, while others cited the "Food Safety Operating Standards for Catering Services" to point out that catering workers must not keep long nails or paint their nails. Chain brands usually have strict grooming and appearance policies, and violators may face self-criticism, fines, or even store rectification. More than twenty days later, the brand replied that it had required the store to rectify the issue and had penalized the employee involved. Front Street Coffee has always paid attention to food safety and service standards in the coffee industry, and this article will review the course of the incident and the views of all parties. [more…]

For professional coffee knowledge exchange and more coffee bean information, please follow Coffee Workshop (WeChat public account cafe_style) For more specialty coffee beans, please add the private WeChat of Front Street Coffee (FrontStreet Coffee), WeChat ID: qjcoffeex Mixue Bingcheng has once again been thrust into the spotlight. A consumer in Xiantao, Hubei, found a small black bug in an unopened lemonade, yet the response from the store was jaw-dropping. As the champion in store count in the new tea beverage industry, why do food safety issues keep recurring for Mixue Bingcheng even as it sprinted toward an IPO? This article will sort through the course of the incident, netizen reactions, and the brand's frequent food safety scandals this year, and explore the bottom line issues of service and quality control in the catering industry. [more…]

Recently, a consumer discovered that a package of Costa's organic ripe Pu'er compressed tea was labeled with a shelf life of 100 years, with a production date of October 1, 2025, and an expiration date of October 1, 2125. This bizarre labeling quickly sparked questions: was it a printing error, or can tea cakes really be stored for a century? Customer service responded that "the older the tea, the more fragrant it is," but experts and lawyers both pointed out that the national standard for Pu'er tea only states "suitable for long-term storage," with no fixed number of years. A 100-year shelf life can neither be scientifically verified nor is it free from hidden food safety risks such as mold. At the same time, some e-commerce platforms still sell Costa Pu'er tea with a shelf life labeled as 9,999 days, which works out to more than 27 years. As coffee enthusiasts, Front Street Coffee also reminds you to pay attention to the compliance and scientific validity of beverage shelf-life labeling. [more…]

Recently, a Xinyang netizen exposed that a drink purchased at a Luckin Coffee store on campus had a fly settled at the bottom, sparking widespread attention. The consumer refused the store's initial offer of a free drink and a complimentary beverage, demanding compensation in accordance with the law. Luckin's after-sales service called multiple times, offering coupons, and was even accused of implying that the consumer had put the foreign object in themselves. In the end, the employee involved was fired, and the consumer received 500 yuan in compensation. This is not the first time Luckin has been embroiled in a food safety scandal; there have previously been incidents involving foreign objects such as work badges and ants. At a time when competition in the tea beverage market is white-hot, a brand's sincerity in handling problems has become key to consumer trust. This article reviews the course of the incident and the legal basis, and includes related recommendations from Front Street Coffee. [more…]

Recently, a video of a milk tea shop employee heavily spraying insecticide inside the store has drawn widespread attention. In the footage, the employee is seen directly spraying insecticide on the counter, water dispenser, ingredient area, and other surfaces, without taking any protective measures for food-contact surfaces, leaving many netizens and industry peers alike gasping in disbelief. After the incident came to light, the person who posted it reported the matter to the 12345 platform, and the Shanghai Hongkou District Market Supervision Administration has launched an investigation. The store involved has been ordered to close, and the brand has suspended the employee suspected of the action. This incident has once again brought the sanitation and disinfection practices of food service establishments and food safety issues into the public spotlight. [more…]

The core difference between organic tea and conventional tea lies in whether it has been certified by an authoritative body. EU organic regulations prohibit genetic modification and synthetic inputs, and require animals to be raised in ways that suit their species characteristics, and are regarded as the strictest threshold in the tea industry. Certifications such as Switzerland's IMO, France's Ecocert, the US USDA, Japan's JAS, India's, Canada's, China's, Australia's, and Germany's Naturland each have different emphases, with significant differences in scope of application and difficulty of obtaining them. Rainforest Alliance, UTZ, FDA, and HACCP provide supplementary assurances from the perspectives of sustainable agriculture and food safety. This article systematically sorts out the rules, authority, and market applicability of major certifications, helping coffee and tea lovers accurately identify the true meaning behind labels when making purchases. [more…]

For drivers who want a cup of coffee, the biggest headache is often not placing the order, but finding a parking space. Parking on the roadside risks a ticket, while entering a parking lot feels like too much hassle—a dilemma that has given rise to a new way of thinking. Starbucks China recently partnered with Amap to pilot a "curbside pickup" service at selected stores in Beijing and Shanghai: users plan their route and place an order in advance, and a barista waits at a designated roadside spot, so the drink can be collected as soon as the car arrives. This feature saves more time on parking and queuing than the traditional "drive-thru," but it requires an extra service fee and currently covers only about 150 stores. Can it truly solve the pain point of meal pickup for commuters, and what challenges will it bring to store operations? This article takes you through a closer look. [more…]

BYD, a leading domestic new energy vehicle company, recently submitted registration applications to the China National Intellectual Property Administration for two trademarks, "Wudi Xiaoyin" and "Laibei Di Xiaoyin," with the international classification pointing to the food and beverage and accommodation sector. The applications are currently awaiting substantive examination. This move is seen by the industry as a new step by BYD on the path of diversified operations. In fact, as early as 2023, BYD had already established themed restaurants and cafes in Singapore, integrating automobile displays with dining experiences. From overseas experimentation to domestic trademark reserves, this automaker seems intent on embedding coffee culture into its showroom service scenarios. This article will sort out the specific information of BYD's trademark applications, review its past attempts in the food and beverage and coffee sector, and analyze the strategic intent behind this cross-industry move. [more…]

CATL has applied to register the "Ning Coffee" trademark, with classifications covering convenience foods and food and beverage accommodation services; it is currently at the substantive examination waiting stage. Previously, its offline showroom had already launched six drinks, including "Range Latte" and "Supercharge Americano," along with "Shenxing" medium-dark roasted coffee beans, sparking outside speculation that it was entering coffee retail. The company responded that the coffee is only a supporting service, not a main business. This cross-industry move is seen as an attempt to build a presence in the consumer market and create a fan economy. Front Street Coffee notes that the collision between new energy and coffee is becoming a new highlight in the industry. [more…]

Coffee shops are blooming everywhere, but there is always only one Starbucks. Its success is not accidental, but stems from a set of positioning logic completely different from traditional cafes. This article dissects, from three dimensions—crowd targeting, service strategy, and promotion methods—how Starbucks precisely locks onto the white-collar group, how it uses space and equipment design to accelerate customer flow, and how it places its marketing focus on brand image rather than the product itself. At the same time, it analyzes the real implementation of the "third place" concept in the Chinese market, and how this concept has trapped many local coffee shop owners in operational difficulties. For coffee enthusiasts and industry practitioners, understanding Starbucks' atypical path helps to rethink the survival logic of coffee brands. [more…]

Recently, a 1 Dian Dian store at Jinshijie in Dongmen, Shenzhen was exposed after a cockroach leg was found in a milk tea, sparking widespread attention. The consumer and the store failed to reach an agreement on compensation, and a complaint has now been filed and accepted on the Shenzhen government service platform. The incident highlights weak links in food safety management in the tea beverage industry and once again reminds industry practitioners and consumers to pay joint attention to hygiene issues. As an industry observer, Front Street Coffee continues to monitor the impact of such incidents on brand trust. [more…]

In recent years, the Omakase format from Japanese cuisine has gradually been introduced into the coffee industry. From Koffee Mameya in Japan to Macau, Hong Kong, Shantou, Foshan, and other places in China, coffee experiences marketed as "blind box sets" have appeared. Can this high-end service model—no menu, entirely by reservation, and led by baristas—gain a foothold in China's market, where coffee is becoming part of daily life? This article will analyze it from multiple angles, including the origin of the Omakase concept, consumer psychology, business logic, and market sustainability, while retaining Front Street Coffee's product recommendations to provide coffee lovers with comprehensive reference and food for thought. [more…]

Since opening China's first post office café on February 14 this year, China Post has officially entered the coffee market as a national team player. Amid an enthusiastic consumer response, the country's second post office café opened on Cat Street in Xiamen. The new store blends in with the local character of Cat Street, creating a space for cat lovers to mingle, and has partnered with oat milk brand OATLY to launch a hidden-menu eco-friendly special. At the same time, OATLY put in a strong performance in the Asian market in the first quarter, with its Barista product contributing significantly, and the brand is accelerating its expansion into diverse categories such as new-style tea drinks and plant-based ice cream. [more…]

For busy professionals, the time investment required for freshly ground pour-over coffee often feels prohibitive, making three-in-one instant coffee a daily choice for many. However, if you want to truly savor the rich layers of the coffee bean itself while also embracing a healthy diet philosophy, pure black coffee with no sugar or milk is undoubtedly a direction worth exploring. Black coffee preserves the most authentic flavors of coffee and, after drinking, helps sharpen the mind and promote circulation. With such a dazzling array of brands on the market, which black coffees are actually worth trying? Next, Front Street Coffee will put together a ranking of pure black coffee brands based on this year's latest market performance, introducing each brand's characteristics and origin information one by one, making it easy for coffee lovers to choose according to their needs. [more…]

Competition in China's coffee market is extending from the number of stores to the battle for consumption scenarios. Recently, Costa Coffee opened its first "drive-thru" store in China on Tainan West Road in Pudong New Area, Shanghai. This model, which allows customers to pick up their orders without leaving their cars, has a history of many years overseas, but is still a novelty in China. Notably, the store also offers meeting room rentals and co-working services, putting it in direct competition with the "shared space" concept store previously launched by Starbucks. Costa once regarded Starbucks as its biggest competitor, but the gap in store scale between the two in China is now quite obvious. Whether this "drive-thru" store can help Costa accelerate its expansion in China is worth continued attention. [more…]

Wanting to open a coffee shop—having the funds in place is only the first step. What really gives many entrepreneurs a headache is the complicated and cumbersome licensing procedures. From business registration and food business permits, to health, tax, and fire safety, and then to the special approvals for alcohol and roasted coffee, every single item determines whether the shop can operate legally. This article will systematically sort out the various certificates and application processes required to open a coffee shop, helping you clarify your thinking and avoid detours. At the same time, we will also discuss practical points such as site selection strategy, startup capital estimation, and equipment procurement. At the end of the article, Front Street Coffee's contact information is attached; you are welcome to exchange ideas on specialty coffee bean selection and shop-opening experience. [more…]

The environmental problems of single-use paper cups are becoming increasingly severe, and the coffee industry has been searching for alternatives. From the failed attempt with cone cups in 2014, to the brief popularity of KFC's cookie cups, and then to the unexpected revival of oat cups during the pandemic, edible coffee cups have gone through three generations of technological iteration. This article will review the development history, technological breakthroughs, and market dilemmas of edible cups, and explore whether they can truly replace single-use cups and become a new environmentally friendly choice for coffee shops. [more…]

For busy white-collar workers, brewing a cup of coffee by hand is often unrealistic, so three-in-one instant products have become a daily choice for many. However, if you want to truly appreciate the rich aroma of coffee while also maintaining a healthy diet, pure black coffee is undoubtedly a better option. Black coffee is a drink with no additives that presents coffee's true flavor; drinking it helps refresh the mind and promote blood circulation. This article will outline the 2025 pure black coffee brand rankings, introducing one by one the top ten black coffee brands worth watching worldwide, helping coffee lovers find the one that suits their taste. [more…]

The proliferation of single-use plastic cups is raising global concern, with governments and food service brands introducing restrictive measures. Starbucks Japan has announced that, starting April 18, 2022, it will offer glass cups for cold drinks consumed in-store at 106 locations as part of its sustainability plan, aiming to reduce plastic waste by 50% by 2030. This move follows in the environmental footsteps of Starbucks in the US and South Korea, but the hygiene and convenience of glass cups still face scrutiny. Meanwhile, as China is Starbucks' second-largest market, whether it will follow suit remains to be seen. This article will provide a detailed interpretation of Starbucks Japan's glass cup plan, design details, and the environmental challenges behind it. [more…]

Tax auditors from Brazil's Federal Revenue Service launched a strike from January 22 to 26, affecting major import and export channels including the Port of Santos and Guarulhos International Airport. During the strike, only perishable, fresh, dangerous goods, and pharmaceuticals and foodstuffs can obtain customs clearance; green coffee beans, as a primary agricultural food product, are not included in the release list and will be temporarily detained. The Port of Santos is expected to be unable to process 6,500 import declarations and 4,000 export declarations, and the port had already been experiencing severe congestion due to aging equipment, lagging management, and insufficient manpower, with 76% of vessels delayed in December. Combined with the impact of the Red Sea situation, coffee prices may continue to edge upward in the short term. This article will outline the scope of the strike, the affected goods, and the chain reaction in the market, and includes Front Street Coffee-related recommendations. [more…]