Co-branding between chain brands has long become commonplace, yet Luckin Coffee's frequent moves in co-branded marketing still turn heads. From cross-industry collaborations to routine co-branding, Luckin has consistently demonstrated keen market instincts and creative capabilities. On January 22, Luckin joined hands with artist Han Meilin for a second time to launch Year of the Dragon limited-edition co-branded merchandise, with paper bags and cup sleeves rolling out nationwide. Subsequently, Luckin officially launched the call "Every generation has its own merch makeover frenzy" on Xiaohongshu, sparking a creative carnival among Luckin's craftspeople. From pen holders and picture frames to oracle bone script mahjong and Chinese-style oil-paper umbrellas, netizens transformed free merchandise into works of art brimming with ingenuity. This article will take you through the highlights of this zero-cost DIY merch craze, letting you feel the creative vitality that comes from brand-consumer interaction. [more…]

Starbucks collaborated with Stayreal, the streetwear brand co-founded by Mayday lead singer Ashin and No2Good, to launch limited-edition merchandise, and the news immediately drew a large amount of fan attention. However, before the campaign had even officially started, social media exposed that employees at some stores had sold the not-yet-released co-branded glass cups in advance to acquaintances, and there were even reports of bundling the merchandise with Starbucks rice dumplings to meet performance targets. These actions sparked strong consumer dissatisfaction, with many demanding an official explanation. The brand later responded that it had internally instructed stores to strictly prohibit reserving items for themselves or bundling them, and had recovered the cups that were sold early. [more…]

Manner has once again teamed up with the Museum of Art Pudong to launch a limited-edition canvas tote bag and a burnt caramel-flavored latte inspired by Turner's masterpiece "The Blue Rigi, Sunrise," drawing crowds of fans eager to snap them up. However, the new product has sparked a different kind of discussion on social media: many consumers report experiencing diarrhea, vomiting, and other gastrointestinal discomfort after drinking it, with some suspecting the thick milk and other ingredients or the icy drink's stimulation are to blame. Pretty as the merchandise may be, the coffee-drinking experience has put some people off—some even jokingly call it a "laxative miracle." This article sorts through how the incident unfolded and presents feedback from multiple sides. [more…]

ChaPanda collaborated with Disney's Frozen to launch limited-edition fruit teas and merchandise, among which the snowflake phone charm was highly sought after for its attractive design. However, less than 12 hours after the launch, multiple consumers reported that the phone charm snapped with a gentle tug, sending beads scattering everywhere. Subsequently, issues such as paint peeling and cracking on the hand mirrors, and scratches and chips on the goblets, were also exposed one after another. Fans who had rushed to buy in for the IP were greatly disappointed, questioning the brand's control over the practicality of the giveaways. This article compiles consumer feedback and various perspectives to help you understand why this collaboration merchandise became a "beautiful piece of junk." [more…]

Luckin Coffee recently announced a co-branded collaboration with the popular Japanese anime Demon Slayer, launching a series of themed merchandise, including takeaway cups, paper bags, cup sleeves, stickers, acrylic standees, and fridge magnets. However, after the campaign went live, the merchandise did not sell as well as expected and instead ended up languishing on the shelves. Fans widely reported that the bundle prices were too high, especially the 229-yuan eight-drink bundle, which deterred many people. In addition, some loyal fans pointed out that the merchandise artwork consisted of old images already released by the official brand and lacked novelty. Front Street Coffee noted that the market response to this collaboration stands in sharp contrast to Luckin's previous co-branded campaigns, sparking discussions about brand collaboration strategies and fan consumption psychology. [more…]

Luckin Coffee's co-branding campaign with the Lunar New Year film "Creation of the Gods II" has officially launched, with the simultaneous release of a pistachio latte and movie-themed merchandise. However, the first batch of consumers who tried the new product gave polarized reviews of its taste, with many reporting a noticeable greasiness and the inability to substitute oat milk with regular milk. Even more surprising to merchandise collectors was that the co-branded limited-edition cup sleeves were urgently recalled by headquarters due to a printing error, and themed cup sleeves would no longer be offered during the campaign. Meanwhile, misprinted cup sleeves have appeared for sale at high prices on second-hand platforms, sparking considerable skepticism. This article will sort through the sequence of events and the reactions from all sides. [more…]

Luckin Coffee's collaboration with Line Friends' dog character officially returned this Monday, bringing back last year's beloved Little White Pear Latte, and fans eagerly placed orders to snap up the co-branded merchandise. However, many consumers discovered upon receiving the actual products that the limited-edition metal badges had issues such as scratches, bubbles, black spots, and even missing logos, while the blind-bag stickers were also complained about being insufficient in quantity. Faced with co-branded merchandise that they had waited a year for yet varied in quality, merch enthusiasts expressed their disappointment one after another, calling on Luckin to strengthen quality control. [more…]

Luckin Coffee's recent collaboration with singer Tengger has officially launched, with "Coconut Joy Song," a birthday tribute to the Coconut Latte, playing on loop in stores, and the accompanying Tengger real-person meme stickers sparking a buying frenzy among fans. However, these stickers encountered an unexpected awkwardness in offline stores—many customers took their coffee and left the stickers in the pickup area, with one store accumulating as many as 20 unclaimed stickers in a single day. While fans are frantically ordering just to get the stickers, some consumers bluntly say they're "too cringe" or "don't know where to put them." Why has this collaboration merch received such polarizing reviews? This article will walk you through the whole story and discuss the gains and losses behind Luckin's collaboration strategy. [more…]

The collaboration between Goodme and Honkai: Star Rail was supposed to be a fan frenzy, but it turned into a reputational crisis due to severe merchandise shortages. On the first day of the event, the official mini-program queue exceeded 1.2 million people, stores in many locations sold out within 3 hours, and high-priced complete merchandise sets appeared on second-hand platforms. Although the brand claimed to have prepared "the largest inventory in history," compared with the previous Love and Deepspace collaboration, whose stock was only one-third of this amount, it clearly underestimated players' purchasing power. What dissatisfied fans even more was that many stores explicitly stated they would not restock, causing the collaboration to end early. This imbalance between traffic and reputation sounded a warning for co-branded marketing in the coffee and tea beverage industry. [more…]

Manner partnered with the Museum of Art Pudong to launch a promotion where buying two new drinks earns a "Woman Knight" canvas tote bag. The offer was limited to one day and only 10,000 bags nationwide, triggering a buying frenzy. However, many customers had their orders automatically canceled by the system after successful payment, or were told upon arriving at the store that the gifts were already gone, resulting in a terrible experience. Netizens questioned whether stores had stocked too few bags, whether the system inventory matched reality, and some even suspected the gifts were flowing onto second-hand platforms to be resold at high prices. This is not the first time Manner has been criticized over gift inventory issues, dealing another heavy blow to brand goodwill. Front Street Coffee is following this incident and walks you through how it unfolded. [more…]

Recently, the coffee industry has seen a surge in the trend of offering free merchandise with purchases. Brands such as Starbucks, Manner, and Luckin have rolled out limited-edition trinkets, from wooden fish ornaments to co-branded canvas tote bags and blind-box pins, attracting a large number of consumers to place orders just for the freebies. This promotional model of giving items away rather than selling them has gradually turned the coffee brand war into a competition of merchandise design. While consumers chase limited-edition gifts, their attention to the drinks themselves is declining. This article will review recent buy-one-get-one promotions by various brands and analyze the consumer psychology and industry impact behind this phenomenon. [more…]

In recent years, coffee and milk tea brands have been rolling out all kinds of merchandise giveaways beyond the drinks themselves—from cup sleeves and paper bags to hair clips, coin purses, and even coffee-scented candles and co-branded perfumes. These seemingly inconspicuous little items are becoming a key factor in attracting consumers. When many customers buy drinks, their focus has shifted from taste to whether they can get limited-edition merch, and some even place repeat orders just to complete a giveaway set. Behind this marketing strategy lies both the consumer psychology of non-monetary promotions and an attempt by the tea beverage industry to break through amid intensifying competition. Starting from this phenomenon, this article will analyze how giveaway promotions influence purchasing decisions, and explore how cases such as Saturnbird's "Return Flight Program" achieve a win-win for brand publicity and environmental image, while also retaining relevant recommendations for Front Street Coffee. [more…]

Collaborations happen every year, but this year there are especially many. Luckin Coffee recently leaked news of a collaboration with Victoria's Secret, with co-branded paper bags, cup sleeves, and a new osmanthus Longjing latte expected to launch tomorrow. As soon as the spoiler photos of the pink winged cup sleeves were exposed, they triggered polarized reactions from netizens—some bluntly called them "ugly and rejected," while others were drawn in by their good looks. Victoria's Secret's aim with this collaboration is to build hype for the Victoria's Secret Fashion Show, which will return with a revamp next month. As a veteran of collaborations, how Luckin's crossover will perform this time is something to look forward to. [more…]

Mstand recently launched a co-branded collaboration with Audrey Hepburn, releasing a Brown Sugar Macchiato and a series of Hepburn-style limited-edition merchandise. Among them, the pearl chain Mini Crossbody Bag sparked a buying frenzy thanks to its high aesthetic appeal. However, after the first batch of consumers received the actual product, they discovered that the bag was extremely small—too small to even fit a single lipstick—making its practicality far lower than expected. It was jokingly dubbed a "beautiful piece of junk that can only hold emotional value." Mstand had previously earned the nickname "the luggage factory of the coffee world" for practical merchandise like its "grocery basket" and denim bag. This collaboration, however, left many fans disappointed. This article will review the actual situation and consumer feedback regarding this collaborative merchandise, and explore the balance between aesthetics and practicality in brand merchandise development. [more…]

In recent years, chain coffee brands have been including limited-edition merchandise with new product launches, from cups to bags to earphone pouches, and these freebies have become even more popular than the coffee itself. Consumers buy coffee just to get a nice-looking freebie, jokingly saying they are reenacting the idiom "buying the box and returning the pearl." This article takes M Stand's Thai-flavored coffee series, which comes with a cork earphone pouch, as an example to analyze the brand strategy and consumer psychology behind this phenomenon, and explore how gift marketing helps brands expand their reach and build a good reputation. [more…]

Heytea's collaboration with table tennis champion Fan Zhendong has sparked a buying frenzy, with limited-edition fridge magnets and luggage tags selling out within minutes of release, prompting many fans to complain that getting one was as hard as snagging concert tickets. Store employees revealed that each branch received very few of the merch items, to the point that even they couldn't get their hands on any. However, some netizens discovered that scalped items had already appeared on second-hand platforms at inflated prices, listed even earlier than the official promotion, raising suspicions that insiders were withholding stock for profit. Whether it's insufficient inventory or artificial scarcity marketing, consumer discontent is spreading, and the brand's collaboration strategy is facing a real test. [more…]

After Heytea launched a Litsea cubeba drink, ChaPanda also incorporated this southwestern specialty spice into its new products and rolled out a promotion where buying a large cup earns a wild Litsea cubeba charm. However, this merch, jokingly dubbed the "little wooden stick" by netizens, drew widespread complaints over its shrunken size and warped shape. This article breaks down the flavor profile of Litsea cubeba, ChaPanda's marketing strategy, and the disconnect between what consumers received and what was advertised, giving you the full picture of this "wooden merch" controversy. [more…]

The chain coffee brand MStand recently launched a new product, Blackberry Sparkling Americano, and simultaneously released three woven bags for everyday outings, in pure black, green-white, and red-blue colorways, which quickly sparked a buying frenzy among fans. However, this merch, with its surprisingly large capacity and stylish looks, went viral online because its appearance closely resembles the grocery baskets commonly used by elders, and many moms have directly commandeered it as everyday shopping gear. This article walks you through how this merch campaign works, real feedback from netizens, and the material issues to consider before buying. [more…]

Luckin Coffee's prune series launches nationwide today. In addition to the returning prune latte, a new prune americano has also been introduced. The company seems to have anticipated the possible gastrointestinal reactions from combining prunes with coffee, setting the limited-edition merchandise as facial tissues. However, some customers unexpectedly received a whole strip of pocket tissues when picking up their orders, sparking heated discussion on social platforms, with some expressing envy and others questioning inconsistent giveaway standards. Luckin employees urgently spoke out to explain the promotion rules and earnestly requested customers who received extra giveaways to return them, to avoid the store being held accountable. [more…]

Nayuki's second collaboration with "Cardcaptor Sakura" has launched limited-edition drinks and merchandise. Fans who thought they could easily collect all four themed packaging bags instead encountered vastly different treatment at stores. Some people bought just one cup and smoothly received multiple paper bags, while others spent thirty yuan and didn't get a single one—some even found their delivery orders missing the themed cup entirely. This collaboration event has exposed the inconsistent standards of chain brands when executing limited-edition materials, and has left many consumers who ordered specifically for the merchandise feeling disappointed. [more…]