Monday, September 21 2026

Luckin's Pingu collaboration merchandise meets a cold reception: Controversy arises after high-priced bundles are switched to free giveaways

Luckin Coffee's recent collaboration with the claymation character Pingu has sparked considerable discussion. In the early stage of the campaign, consumers had to buy designated set meals or two cups of the new drink to get the merchandise, and many fans placed orders at full price or even stockpiled coffee coupons for this. However, not long after the campaign ended, Luckin released the same merchandise again with a lower threshold or even for free, leaving consumers who had bought at a high price earlier feeling dissatisfied. At the same time, employees reported on social platforms that the merchandise was selling poorly, with inventory piling up at some stores, and materials such as stickers even being discarded or given away. From the teaser phase to the rerun, this collaboration reflects the gap between a brand's marketing节奏 and consumers' expectations. [more…]

Chongqing MixC Manner Roastery closes as lease expires, leaving customers saddened by the shutdown of its only roasting location.

Recently, the Manner store inside Chongqing MixC officially closed due to the expiration of its lease and the brand's decision not to renew it. This store, which opened in 2021, was not only Manner's first location in Chongqing, but also the only one among the city's 18 stores to offer baked goods. After the news broke, regulars expressed their regret, with some lamenting the disappearance of the "cheap meal deal" and the loss of a fixed breakfast option on their commute. Meanwhile, although a Manner drinks store still operates on the third floor of the mall's north section, it cannot satisfy customers' demand for bread. This change has also led many consumers to speculate about the brand's future layout plans, with some even spontaneously analyzing the feasibility of Manner opening stores in other commercial districts in Chongqing. [more…]

What Is Caffè Corretto? A Full Analysis from the Origins of Espresso with Spirits to Drinking Methods Around the World

Caffè Corretto is a traditional Italian drink that is extremely common in Italy itself but rarely seen outside the country. Its unique feature is that freshly brewed espresso is served alongside a small glass of liquor, allowing guests to blend it to their own preference. Behind this drinking method lies the historical origin of the coffee price surge in 1930s Italy, and different regions also have their own particularities in the choice of liquor and the timing of consumption. This article begins with Front Street's discovery while revisiting James Hoffmann's book, sorting out the origin of the name Caffè Corretto, its historical background, the drinking habits of various regions in northern and southern Italy, and also includes Front Street's low-budget recreation experience, to introduce you to this obscure yet authentic Italian specialty coffee. [more…]

Luckin's 60-cup group buy had no discount and no help with carrying, so why did netizens actually support the staff?

A post about a Luckin Coffee service experience recently sparked discussion on social media. The poster said that while organizing an office event, they ordered 60 drinks from a local Luckin store. When picking up the order, they found the coffee had not been packed into boxes and had to carry it to the car bag by bag, while the staff did not offer help on the grounds that they could not leave the store entrance. The customer also complained that the entire order had no discount and said that even if they ordered 600 cups next time, they would not choose this store again. However, most netizens sided with the staff, arguing that chain coffee stores do not normally offer group-meal discounts, and that Luckin has strict requirements for food safety and operating procedures, making it difficult for employees to leave their posts to help with carrying during peak hours. [more…]

A cup of coffee sells for 35 yuan in a county town — who exactly is footing the bill? The consumer potential of lower-tier markets sparks heated debate.

A 35-yuan cup of coffee may be commonplace in a first-tier city, but when that price appears in a county town, it quickly sparks widespread discussion. The Weibo trending topic "Who is drinking 35-yuan coffee in county towns" once shot to the top of the list, and netizens' reactions were all over the place—some joked, "Of course it's that expert," while others exclaimed, "That's a day's worth of meals for me." Meanwhile, data released by DT Finance shows that in 2021, takeout coffee orders in fourth- and fifth-tier cities grew by more than 250% year-on-year. Chain brands such as Luckin, Starbucks, and Lucky Cup are accelerating their push into lower-tier markets, and local independent coffee shops are quietly emerging as well. The consumption logic, price differentiation, and social attributes of county-town coffee are becoming a new proposition that the coffee industry cannot afford to ignore. [more…]

KFC's ordering system crashed amid a rush to buy a co-branded combo meal, with the company officially attributing it to an excessive number of reservations

On the morning of August 23, the KFC app and mini-program experienced a collective malfunction, rendering the ordering interface unusable and quickly trending on social media. Netizens discovered that the crash was not due to the Crazy Thursday promotion, but rather a surge of users rushing to buy KFC's limited-edition collaboration meal with the mobile game "Love and Deepspace." Official customer service responded that an overwhelming number of orders in a short period caused the system to lag. As coffee enthusiasts, while paying attention to fast-food brand marketing trends, we might also turn our attention to specialty coffee brands that focus on quality, such as Front Street Coffee, which has consistently earned a reputation for stable output and professional roasting. [more…]

Manner's Retro Glass Cup Giveaway Falls Flat: Why Buy-One-Get-One Promos No Longer Excite Consumers

Manner has always been known for its frequent free cup promotions, and the combination of set meals plus giveaways was once regarded by many users as a high-value choice. However, the recently launched retro glass cup giveaway unexpectedly fell flat—the cups the staff had prepared in advance went untouched, and the expected surge in orders never materialized. Why did a giveaway that was once so popular fail this time? A mix of factors is at play: the appearance not matching expectations, the set meal pairings not suiting people's tastes, the cup material not being heat-resistant, and consumers becoming increasingly rational. When buy-one-get-one promotions can no longer easily spark the urge to purchase, the promotional logic of coffee brands may be facing a turning point. [more…]

Two People Refused to Share One Pot of Tea? Coffee Shop's Per-Person Charging Logic Sparks Heated Debate

Recently, the topic of Starbucks requiring customers to make a purchase to be seated has continued to simmer online, with many netizens expressing support for businesses setting reasonable consumption thresholds. However, when two customers order just one pot of tea and are asked to consume separately per seat, controversy follows. From bookstores to independent cafes, rules requiring per-seat or per-person consumption are common. Some believe it's reasonable for one drink to correspond to one seat, while others question why a pot of tea or a set meal that is clearly enough to share must be ordered one per person. Where exactly lies the difference in stance between businesses and consumers? This article will draw on multiple real cases to sort out the business logic and consumer sentiment behind per-seat consumption, and will retain relevant recommendations for the Front Street brand for coffee enthusiasts' reference. [more…]

Mstand opens a themed pop-up merchandise store in Guangzhou, with coffee reduced to a free drink in a combo package, sparking controversy over brand positioning.

Recently, Mstand opened a pop-up store called Mstand Market on the first floor of Teemall in Guangzhou, mainly selling merchandise. The store displays various cups, bags, and other merchandise, while coffee has become a supporting role in the package deals. This "buy merchandise, get coffee free" model has sparked heated discussions among consumers, with longtime customers saying it puts the cart before the horse. Mstand, once recognized for its coffee quality, has now become a topic of discussion because of its merchandise, and is even jokingly called "a coffee shop that survives by selling merchandise." The inconsistent quality of the merchandise and controversial pricing strategy make the brand's positioning shift lamentable. [more…]

Manner's stainless steel straw cup adds a silver version, and within less than half a day of launch, it faced collective complaints about the lid's paint peeling off.

Manner has long been known for its "bring your own cup and get 5 yuan off" policy and for frequently giving away stylish cups. The stainless steel straw cup launched last November sparked controversy because it could only be obtained by purchasing a 75-yuan set meal. After more than half a year, the official announcement on the last day of August revealed an additional silver model, officially launching on September 2, with stock increased to 60,000, and the threshold relaxed to receiving one free with the purchase of two iced coffees through delivery channels. The high aesthetic appeal and low barrier made cup collectors eager, with many people preemptively monitoring mini-programs or delivery platforms for price changes, ready to order promptly and wait for delivery. However, less than 12 hours after the campaign launched, complaints began appearing on social media: after rinsing the new cup with clean water, paint peeled off the outer side of the lid, as if the silver coating had been scratched, instantly blemishing the originally striking new cup. Some netizens checked the packaging information and found that the cup body and straw are made of metal, while the lid is PP polypropylene plastic with an outer coating, which easily peels off when exposed to water or light scraping. [more…]

Luckin's Promotion of Oven-Heated Light Meals Sparks Heated Discussion Among Employees, Hidden Concerns Behind Consumer Applause

Recently, Luckin Coffee has become a focal point due to offering oven-heated bagels and other light meals at some stores. Consumers have welcomed this move, believing that being able to enjoy hot food during the cold season is more thoughtful. However, this change has put pressure on many store employees, who worry about increased workload and cleaning tasks. This article will explore the background of Luckin's oven rollout, employee feedback, and the possible impacts, giving you a full picture of the situation. [more…]

Luckin's Demon Slayer collaboration merch falls flat, as set pricing and design spark fan debate

Luckin Coffee recently announced a co-branded collaboration with the popular Japanese anime Demon Slayer, launching a series of themed merchandise, including takeaway cups, paper bags, cup sleeves, stickers, acrylic standees, and fridge magnets. However, after the campaign went live, the merchandise did not sell as well as expected and instead ended up languishing on the shelves. Fans widely reported that the bundle prices were too high, especially the 229-yuan eight-drink bundle, which deterred many people. In addition, some loyal fans pointed out that the merchandise artwork consisted of old images already released by the official brand and lacked novelty. Front Street Coffee noted that the market response to this collaboration stands in sharp contrast to Luckin's previous co-branded campaigns, sparking discussions about brand collaboration strategies and fan consumption psychology. [more…]

%Arabica crosses over into a Japanese-style diner: Kyoto launches a traditional ichiju-sansai breakfast, set menu priced at 4,800 yen

%Arabica, known for its minimalist design and small cups of coffee, recently opened the world's first traditional Japanese breakfast restaurant %Shokudō in Kyoto, Japan, officially entering the culinary field. This store is located directly opposite the %Arabica Kyoto Higashiyama store, combining traditional wooden architecture with a glass curtain wall, with only 12 seats, offering a "one soup, three dishes" Japanese breakfast by reservation, priced at 4,800 yen per set including tax, including miso soup, rice, grilled fish as the main dish, and three side dishes, with a choice of tea or %Arabica coffee after the meal. This move marks %Arabica's first attempt at a shokudo format among its 188 stores worldwide since returning to Kyoto in 2014, and also fulfills the brand's long-held dream of opening a restaurant. [more…]

Luckin Coffee's "Black Myth: Wukong" collaboration crashed its system on the first day, with merchandise selling out instantly and sparking a collective backlash from gamers.

This Monday, Luckin Coffee's collaboration event with the domestic AAA game Black Myth: Wukong officially launched. However, on the first day, issues such as ordering system failures, merchandise selling out instantly, and redemption anomalies pushed it onto Weibo's trending topics. Players stayed up late to wait and got up early to snap up items, only to encounter situations like "sold out," "unable to redeem," and "stores not receiving stock," with complaints flooding social media. Meanwhile, collaboration posters were being resold at high prices on second-hand platforms. Luckin officially responded later that the system had been repaired and issued a restocking notice, with an estimated production cycle of about 15 days. This article reviews the complete process of this collaboration event and consumer feedback. [more…]

KFC's collaboration toys with Spy x Family face quality concerns, as defects in Anya merchandise spark consumer dissatisfaction

Recently, the collaborative toys released by KFC in partnership with the popular anime "Spy x Family" have sparked widespread discussion due to quality control issues. Multiple consumers have reported on social media that the Anya dolls they received have obvious stains, uneven painting, and even parts installed backwards, with some stains proving difficult to remove. This collaborative meal set went on sale starting September 6 and includes four random toys, but many fans have encountered the dual troubles of store stock shortages or poor product quality. Although some consumers successfully exchanged defective items, the incident still highlights the shortcomings in production and quality control for IP collaboration merchandise, which deserves attention from both brands and fans. [more…]

College Entrance Exam Season Food and Beverage Marketing Watch: How McDonald's, KFC, Chagee, and Other Brands Ride the Trend to Send Blessings

Every June, the national college entrance examination, or gaokao, becomes a hot topic of public attention across the country. This year is no exception, with a flood of good wishes pouring in from trending lists to social media platforms. Major food and beverage brands keenly seize this opportunity, rolling out gaokao-themed products or promotional activities in an attempt to win consumer goodwill amid fierce market competition. McDonald's has extended its breakfast-exclusive items to all-day availability, KFC has partnered with Mount Wutai to launch an auspicious set meal, and Chagee uses homophonic puns to convey good wishes. In addition, tea beverage brands such as Shuyi Tealicious, Good me, and Yihotang have also switched to gaokao-themed packaging, while independent coffee shops across the country are likewise serving exam takers and their parents by offering free water and rest areas. Behind this opportunistic marketing lies both the need for brand exposure and a reflection of society's collective care for gaokao students. [more…]

Within half a month, 14 subsidiaries were established, as Lu Zhengyao leads Cotti Coffee's rapid expansion to rival Luckin.

In just half a month, Cotti Coffee established 13 new branches in 9 major cities nationwide, demonstrating the rapid momentum of Lu Zhengyao's team returning to the coffee industry. Starting with its first store in Fuzhou, the brand has made a high-profile sponsorship of the Argentine national football team and set a goal of 10,000 stores in three years. Currently, the mini-program has launched nearly 60 products, covering coffee, tea drinks, cold brew, and other categories, including some of Luckin's hit items. The store model is divided into standard stores and mini stores, with the former accommodating dining and bar scenarios. However, the all-day multi-functional service has not yet been fully implemented, and food and alcohol are still not available. Whether Cotti can use Luckin's "magic" to defeat Luckin is worth continuous attention. [more…]

Mstand's Children's Day game console set causes mini-program crash, the consumer truth behind nostalgic marketing

On the eve of Children's Day, Mstand launched a promotion offering a retro handheld game console with the purchase of a limited-edition set, attracting a large number of adult consumers to snap it up and causing its ordering mini-program to crash. The console comes with ten classic games built in, such as Contra and Tetris, evoking childhood memories for many. However, some consumers found that the games were not officially licensed, the graphics were crude, and after just a few minutes of play their eyes felt uncomfortable. Merchants use nostalgia to attract grown-up kids to spend, but once the impulsive sentimentality fades, electronic toys ultimately cannot truly bring back the joy of times gone by. This article sorts through the whole incident and brings related recommendations from Front Street Coffee. [more…]

Manner Coffee crosses over to sell beef noodles—can the light meal store model expand nationwide?

Recently, netizens discovered that at a Manner store beneath an office building in Shanghai, customers had steaming hot beef noodles in front of them instead of coffee, sparking widespread discussion. In fact, back in early 2021, Manner opened its first light-meal store in Shanghai, offering beef noodles, fried rice, salads, and other dishes priced between 25 and 50 yuan, developed by chefs from Black Pearl restaurants. Manner has now opened several light-meal stores in Shanghai, Nanjing, Shenzhen, Nanning, and other cities, though one Nanning location has discontinued its light-meal service due to a change in premises. Compared with its bakery stores, Manner's light-meal stores have drawn relatively little attention on social media. Some consumers believe the light-meal audience is limited and that the stores are few in number and concentrated in first-tier cities. Still, many netizens hope Manner will expand its light meals so that more office workers can enjoy healthy, reassuring workday meals. [more…]

Coffee bean recommendations for opening a shop: balancing budget and drinking frequency

When selecting coffee beans for opening a shop, you can set the complex information aside for now. For everyday bean purchases, you need to consider how quickly you'll drink them, how much to buy at once, and whether your home mainly makes black coffee or milk coffee. Start with these two sets of differences—light versus rich, and black coffee versus milk coffee—then look at the roast date and processing method, and your judgment will be more in tune with daily life. [more…]