The Manner Xuhui Riverside store was once a trendy spot for photos thanks to its riverside views and exquisite decor, but recently customers have noticed that the sofa cushions in its second-floor outdoor area are severely moldy, the chair cushions are stained, the doors are damaged in several places, and the signage is rusted. From the gingerbread man-themed store it co-branded with Jo Malone last November to its now dilapidated facilities, a span of only three months, the store's environment has prompted consumers to question Manner's operational and management capabilities. Netizens believe the outdoor facilities lack routine maintenance, affecting the consumer experience and brand image, and are calling on the store to maintain basic cleanliness and keep facilities in proper working order. [more…]

On a cold, windy weekend morning—the kind of day meant for sleeping in until you wake up naturally—hundreds of people were already queuing for hundreds of meters outside Manner stores in several cities across China before dawn. Seven Gingerbread Man–themed stores in Shanghai, Shenzhen, Chengdu, Nanjing, Hangzhou, and elsewhere attracted a large crowd of young people to get up early and endure the cold by offering a 9ml Jo Malone perfume and a Christmas badge with the purchase of a new coffee. The queue at the Shanghai Xuhui Binjiang store was the most spectacular: some people got up at 6 a.m. and arrived at 7 a.m., and by the time the store opened at 9 a.m., the line had already reached number 300. What exactly is the magic of this collaboration that makes young people willing to wait two or three hours in the freezing 0°C wind? Let’s take a closer look. [more…]

Recently, a complaint about Starbucks pet-friendly stores sparked heated discussion on social media. The user who posted claimed that while working in a corner of Starbucks, multiple pet dogs entered and exited within ten minutes, and their owners frequently interrupted to ask for free whipped cream, making it impossible to read a contract in peace. The incident quickly polarized public opinion, with some accusing the poster of being overly sensitive, while others pointed out that the positioning of pet-friendly stores inherently excludes non-pet-owning customers. Starbucks once entered China with the concept of the "third place." Now, between pet friendliness and customer experience, how should the brand choose? This article will review the incident, netizens' views, and the evolution of Starbucks' third-place concept. [more…]

Well-known coffee brand Mstand was subjected to an administrative penalty by the Shanghai Xuhui District Market Supervision Administration, which confiscated its illegal gains and imposed a fine totaling approximately 487,000 yuan, because it commissioned a supplier that had not obtained a food production license to produce popsicle ingredients on its own. The incident originated from the supplier fraudulently using a third party's qualifications, exposing loopholes in qualification review in the food contract manufacturing sector. This article provides a detailed review of the penalty process, the amount involved, and the legal basis, and explores the difficulties small coffee brands face in compliant production. At the end, it also includes professional coffee knowledge exchange channels and Front Street Coffee recommendations for coffee enthusiasts' reference. [more…]

In recent years, dark-themed beverages marketed for their "black" appeal have proliferated in the food and beverage market, attracting many curious consumers with their unique appearance. However, such products may harbor food safety risks. Recently, the Market Supervision Bureau of Xuhui District, Shanghai, discovered during an inspection of a milk tea shop that its "Black Coconut Strawberry Milk" was unusually dark black in color. An investigation confirmed that the staff had illegally added "vegetable carbon black" during preparation. This act violated food additive usage standards, and the shop was ordered to rectify the issue and was penalized. Notably, the brand involved is none other than "Benz Tea," which went viral last year, with its first Hangzhou store setting a record of thousands queuing and scalpers reselling cups for as much as 300 yuan. This incident once again reminds us that creative beverages must also strictly adhere to safety bottom lines. [more…]

The last stop of Heytea's bottled beverage "Inspiration Bus" has arrived in Shanghai, partnering with 13 independent coffee shops across the Jing'an, Changning, Xuhui, and Huangpu districts to launch 22 limited-edition "Inspiration Coffee" drinks. The bus previously stopped in Guangzhou and Chengdu, where it teamed up with 20 and 23 coffee shops respectively to roll out dozens of specialty drinks. Heytea's ties to coffee can be traced back to 2014, and it has continued to launch new products since then, officially entering the coffee arena in 2021 by investing in SEESAW COFFEE. However, these specialty drinks mixed with fruit juice and sparkling water, while friendly to those new to coffee, raise a question: are people who drink specialty coffee really savoring the flavor of coffee? Perhaps while enjoying mixed drinks, we should also bravely take a step forward to experience the unique charm of pure coffee. [more…]

In childhood memories, White Rabbit milk candy holds a special place, but now it is being maliciously exploited by some merchants and turned into the signboard of knockoff milk tea. Recently, Bright Dairy filed a lawsuit against two food companies and a seller for trademark infringement of "White Rabbit," and the court ruled in the first instance that the infringing parties must pay 250,000 yuan in compensation. This case not only exposed the true face of "internet-famous White Rabbit milk tea," but also once again aroused people's attention to counterfeit and shoddy products. This article will take you through the ins and outs of the incident and discuss how to distinguish genuine products from knockoffs and protect your own rights and interests. [more…]

In the hustle and bustle of the city, a cup of tea can also convey silent warmth. Chagee recently announced a comprehensive upgrade of its "Silent Store" program, with its first Guangdong location opening at Guangzhou's Kwun Tong Plaza. This store, where hearing-impaired individuals serve as tea makers, not only provides equal employment opportunities for special groups but also creates an inclusive and friendly tea-drinking space through upgraded accessibility facilities, sign language communication guides, and other details. This article will walk you through the unique features of this store and review the pioneering explorations of brands like Starbucks in the silent store sector, examining how a cup of tea can connect understanding and respect among different groups. [more…]

Saturnbird, known for its freeze-dried coffee, has recently launched its first espresso-style specialty coffee liquid, officially entering the increasingly competitive coffee liquid segment. The new products come in two versions—a light-roast Americano style and a dark-roast latte style—each using blended beans with different processing methods, with distinct emphases in flavor presentation. Since its founding in 2015, Saturnbird has quickly gained popularity with its highly recognizable small-can packaging design and numerical grading system, and in 2021 it even opened an offline concept store in Shanghai. However, the coffee liquid sector already has brands like Yongpu, Sumida River, and Seesaw laying the groundwork ahead of it, and giants such as Nestlé have also entered the fray one after another. Whether Saturnbird's expansion of its product line this time can break through again in the convenient coffee market is worth coffee lovers' continued attention. [more…]

Heytea has rolled out its limited-edition drink from its original riverside store, Chee Chee Ganpu, nationwide, attracting many consumers to try it with a buy-one-get-one-free offer. This tea drink, blending Xinhui green tangerine from Jiangmen, Yunnan ripe pu'er, and dried tangerine peel powder, quickly became a hot topic thanks to its unique regional flavor. However, after its nationwide launch, consumer reviews have shown a clear polarization: customers from Guangdong feel a sense of familiarity because they know the taste of ganpu and dried tangerine peel, and eagerly recommend it; first-time tryers from other regions bluntly say it tastes like Chinese herbal granules or herbal tea with milk cap, and even say their rosy illusion has been shattered. Online prophets say the drink's regional character is too strong and it is destined to be hard to promote on a large scale. This article sorts out the formula features, launch background, and real feedback from netizens on Chee Chee Ganpu, presenting a complete picture of this phenomenal single product for coffee and tea drink lovers. [more…]

The Red Bourbon double-fermented coffee produced by Finca Virginia in Colombia's Huila Department, with its complex flavors of wine-soaked cherries, dried figs, and longan honey, along with a full-bodied, red-wine-like mouthfeel, has become a highly anticipated micro-lot in the specialty coffee world. This article will provide an in-depth analysis of the flavor origins of this Front Street Coffee recommendation, explore the processing characteristics of double fermentation and anaerobic methods, and introduce the terroir conditions of the Planadas producing region in Huila Department along with the overall landscape of Colombia's coffee industry. [more…]

Darjeeling is known as the "Queen of the Hills," nestled in the foothills of the Himalayas and renowned for its majestic mountains, rushing streams, and evergreen forests. Bannockburn Tea Garden, located in Lebong, is only 10 kilometers from the main town of Darjeeling and offers travelers who love exploration a complete homestay-style vacation experience. Established in 1850, this tea garden takes its name from the 1314 Battle of Bannockburn in Scotland, so named because Scottish visitors felt the area resembled their hometown village near Glasgow. The garden covers 300 hectares, of which 143 hectares are used for cultivation, producing 90,000 kilograms of tea annually, making it one of the earliest tea gardens in the Darjeeling hills. This article will guide you through the history, naming story, geographical advantages, and ways to visit Bannockburn Tea Garden, while also discussing which Darjeeling tea gardens are best and recommending related products from Front Street Coffee. [more…]

Colombia, as the world's third-largest coffee producer, has in its Huila Department's San Agustín growing region—thanks to its unique high-altitude canyon terrain and micro-lot production model—nurtured specialty coffee with richly layered flavors. This article provides a detailed introduction to the growing conditions, processing methods, and flavor characteristics of this region, and offers suggested brewing parameters for pour-over, French press, AeroPress, and more, helping coffee enthusiasts fully bring out this bean's lemon, caramel, and nutty sweet aromas. [more…]

Vietnam, as a major global robusta coffee-producing region, has recently faced a succession of extreme weather challenges. Two consecutive tropical storms brought heavy rainfall, causing rapid flooding in the upper reaches of the Mekong River and threatening coffee cultivation in low-lying downstream production areas. At the same time, drought earlier in the year has already adversely affected coffee flowering, making a decline in the new crop season almost certain. Some coffee farmers have switched to more profitable crops such as durian, further reducing the area devoted to coffee cultivation. Port facilities have been damaged and exports hindered, and combined with Indonesia's reduced export capacity, global robusta supply is expected to face a shortage for the fourth consecutive year. Front Street Coffee will continue to follow developments in the production regions and bring enthusiasts the latest news. [more…]

If you're looking for a place to relax on the weekend, gather a few friends for coffee and some reading, a café is undoubtedly a great choice. These ten highly regarded themed cafés in Chongqing each have their own charm—some are tucked away in lush flower houses, some offer views of the Yuzhong Peninsula's night skyline, some take an industrial-meets-artsy-minimalist approach, and others create a fairyland atmosphere with seas of flowers and greenery. From Longhu Times Paradise Walk to Jiefangbei, Nanbin Road, and Beibin Road, these shops each have their own signature offerings in environment, drinks, and desserts. This article compiles each café's features, average per-person spending, and detailed addresses, making it easy for coffee lovers to explore them one by one. If you're used to brewing your own, Front Street Coffee's beans are also a great choice for recreating these flavors at home. [more…]

In the public perception, chain coffee stores usually require a certain amount of space for tables, chairs, and storage, so their scale is not too small. However, Cotti recently announced the launch of a convenient store format called "COTTI Express," using a store-in-store model to compress the minimum opening area to one square meter, greatly reducing both investment and the break-even point. In fact, brands such as Manner with Lianjia and Tims with Sinopec Easy Joy had already tried similar partnerships. Although this model enables low-cost rapid expansion, it has also raised concerns among franchisees about internal competition, pressure from convenience stores' own coffee brands, and quality control and food safety. Whether the store-in-store model can ultimately help brands capture a larger market still needs time to be tested. [more…]

Starbucks China plans to implement a new operating model starting in January 2025, with some stores shifting from "going it alone" to "team-based operations," introducing for the first time a "multi-store community" model in which one store manager oversees two stores simultaneously. At the same time, Starbucks will also establish a new "SM-2 Senior Store Manager" position, adjusting its role setup and training system to cope with its increasingly large store network and fierce competition. This change has sparked heated discussion among netizens, with some noting that brands such as McDonald's and KFC have long had similar precedents, while others worry whether service quality will be affected. [more…]

Since early November, news of Hee Tea closing stores in multiple cities has emerged one after another, sparking widespread attention. Some netizens reported that stores they frequented suddenly ceased operations—not for renovation and upgrades, but for permanent closure. According to statistics, stores closed in November include the Ganzhou Market store in Zhangye, Gansu; the Lanzhou Guofang Department Store store; and the Zhejiang University Zijingang Campus store, among other locations. Among them were both established stores that had operated for a decade and new stores that had been open for less than six months. This phenomenon is believed to be related to an internal letter Hee Tea released in September, which stated that the company would no longer pursue short-term store-opening speed and would instead focus on store quality and operational excellence. At the same time, a blogger claiming to be a city partner revealed that Hee Tea's franchise policy is being adjusted, with applications becoming more difficult, store-building costs increasing, and even a trend of "restricting new store openings and encouraging closures." [more…]

Recently, the Heytea store in Dalian Roosevelt Plaza was reported to have ceased operations, and the site was quickly taken over by another brand's hoarding. This store, which opened in May 2020 and once sparked queuing frenzies, was Dalian's first directly operated store, and its sudden withdrawal surprised many consumers. According to GeoHey brand monitoring data, although Heytea opened new stores in the past 90 days, it also closed 161 stores, with the total number in operation dropping from 4,410 to 4,265, equivalent to about 2 stores disappearing every day. The closures were not limited to franchise stores; some directly operated stores that had been in business for years also exited due to factors such as rent and contracts. The impact of this round of adjustment on the brand's future remains to be seen. [more…]

The integration of coffee brands with the convenience store format is accelerating. Recently, NOWWA Coffee announced a strategic partnership with Jianfu, the largest convenience store brand in Fujian, and the two parties will jointly operate stores through a co-management model, with the first batch of 150 partner stores already launched. This move not only helps NOWWA expand rapidly by leveraging the convenience store’s mature supply chain and low-cost operating advantages, but also adds a new category to the convenience store’s diversified operations. Against the backdrop of intensifying competition among brands such as Luckin and Cotti, NOWWA is exploring lower-tier markets through offline channel cooperation and plans to launch 500 co-managed stores in 2024 and 2,000 in 2025, covering the four provinces of Fujian, Jiangxi, Sichuan, and Jiangsu. [more…]