Another shutdown message has come from the tea beverage sector. Xiexie Tea, invested by well-known host Ma Dong, has closed its last national outlet, the Shenzhen Dalang store, on July 16, completely wiping out its physical stores. This celebrity brand, founded in 2018, once rode on the hype of traffic-driving guests like Ma Dong and the New Pants band, selling a cup of milk tea for nearly 70 yuan, but after the pandemic, its prices slid all the way down to the 12-yuan range, all bakery products were removed, and its pivot to smart milk tea stores showed no improvement. Its official Weibo, WeChat public account, and mini-program have successively stopped updating or been discontinued. The traffic dividends and operational shortcomings of celebrity catering have once again become a focal point of attention in the coffee and tea beverage industry. [more…]

On July 17, a post about an alleged infringement by Chayan Yuese sparked widespread discussion on social media. Some internet users noticed that on the packaging of the brand's newly launched "Mountain Pepper Oil Flavored Spicy Strips," the album图案 held by the cartoon character bore a striking resemblance to the cover of Khalil Fong's "Dreamer," released in 2024. Netizens asked customer service to verify a collaboration, but were told that the two parties had no partnership. As public opinion grew, Chayan Yuese confirmed that the product involved had been urgently removed from shelves that afternoon and publicly apologized for the lack of oversight in its creative review process. Although the brand has responded, it has not yet issued a formal statement on its official social media accounts. [more…]

Recently, a customer complained on social media that employees at a Grandpa's Tea shop frequently shouted slogans, saying they had wanted to rest quietly but were startled by sudden advertising phrases, and described the experience as being in a pyramid scheme den. The post quickly resonated with consumers across the country, many of whom said they had been startled by similar scenes and believed such excessive promotion was both noisy and off-putting. Interestingly, however, when customers complained to the brand, the employees who were complained about not only showed no displeasure but thanked them repeatedly and encouraged more complaints. It turns out the brand mandates that employees recite scripts at set times, including shouting "Welcome" every 5 minutes and saying fixed phrases to customers and delivery riders; if surveillance catches them slacking off and shouting too little, they face punishment such as writing lines and pay deductions. Employees are full of complaints, and onlookers are also urging the brand to listen to real feedback and cancel this mandatory requirement that annoys customers and exhausts staff. [more…]

Recently, a customer at a tea shop noticed a prominent large-print notice posted behind the back of an employee who was busy making tea with their back turned. The notice asked customers not to talk to them, explaining that responding would slow down tea preparation and could lead to criticism from the store manager. After the photo was shared online, it quickly sparked heated discussion. Some found it novel and amusing, others pointed out wording errors, and some expressed confusion—given how widespread self-service ordering is today, why would such a situation still occur? Workers, however, revealed a different reality: many stores, in order to cut labor costs, assign only one person on duty, leaving employees to juggle multiple roles and genuinely having no spare capacity during peak hours. Behind this seemingly humorous note is a real conflict between staffing levels in the tea industry and customer communication. Front Street Coffee invites you to take a closer look. [more…]

Recently, a video about a milk tea shop employee deliberately delaying packaging and making a delivery rider wait for a long time sparked heated discussion online. The incident took place at a Molly Tea store in Beijing. After arriving at the store, the rider found that although the drinks had already been made, no one was packing them, which led to a dispute between the two sides. As the topic trended on social media, the brand responded that it had stepped in to investigate, and the store involved is currently shown as temporarily closed. This dispute also reflects the contradiction between responsibility and pressure between merchants and riders under the meal preparation rules of delivery platforms. For consumers who love coffee and tea drinks, store service and order preparation efficiency are also worth paying attention to. Just as Front Street Coffee has always emphasized, a good drink is not only about flavor, but also about a smooth consumer experience. [more…]

During the Double Eleven shopping festival, many consumers, in order to use platform coupons, adopt a method of first adding extra items to reach the threshold and then requesting a refund, so as to buy their desired products at a lower price. This practice, known as the "big promotion add-on refund trick," was originally seen mostly on online shopping platforms, but has now quietly appeared in the tea beverage delivery industry. Recently, a milk tea shop employee posted a customer order, with notes requesting that the toppings not be packed separately and intending to request a refund afterward, which left the employee and netizens astonished. The incident sparked widespread discussion, with netizens both curious about the feasibility of the operation and expressing sympathy for the merchants and employees. This article will recount the incident and analyze the platform rules and industry dilemmas behind this phenomenon. [more…]

Recently, a customer at a Luckin Coffee store saw a notice posted on the counter that read, "A staff member has a fever, so orders are being prepared more slowly. Please don't rush us." The customer snapped a photo, which quickly sparked widespread discussion online. Some praised the employees' dedication, while others worried that preparing drinks while sick posed food safety risks. However, Luckin employees have expressed their helplessness: it's not that they don't want to rest, but that stores are understaffed and there is no one to cover their shifts, making sick leave almost a luxury. This phenomenon is not unique to Luckin; workers in the tea and coffee industries have all resonated with it. This article will recount the incident and explore the institutional and practical contradictions behind working while sick. [more…]

Recently, a netizen exposed the appearance of live insects inside the bread cabinet of a Nayuki Tea store in Guangzhou, sparking yet another wave of public concern over food hygiene among tea beverage brands. The store attributed the problem to the double-door design, which allows customers to open the doors themselves and lets insects slip in—but bread crumbs on the cabinet door tracks equally exposed lapses in daily cleaning. Notably, this is not the first time Nayuki has been embroiled in a food safety scandal; as early as 2021, media undercover investigations of its back kitchen exposed hygiene hazards such as cockroaches. Although the brand claims to hire professional pest control companies monthly, complaints about insects in bread cabinets remain common on social platforms. Food safety is no small matter. Front Street Coffee believes that only by relentlessly addressing every hygiene detail can tea and coffee brands win consumers' long-term trust. [more…]

It is no longer uncommon for luxury brands to venture into the coffee business. When Taikoo Li Qiantan in Shanghai opened last year, it was announced that the first Dior café in mainland China would move in, but the store had been operating as a pop-up, and after two theme changes, the coffee shop never materialized. It was not until July 31 this year, after a third theme change, that this Dior pop-up officially upgraded to a flagship store, and the first Dior café in mainland China opened along with it. Surprisingly, however, what truly sparked heated discussion among netizens was not the store design or the exquisite afternoon tea, but the scene of inviting a master to worship the God of Wealth at the opening ceremony. This article will take you through the whole story and explore the business logic behind luxury brands opening coffee shops. [more…]

Recently, the mini-program menu at Good-Me has quietly been updated, and a cup of ice water priced at 1 yuan has attracted widespread attention. This simple drink, consisting of a plastic cup, ice cubes, and drinking water, has been creatively reinterpreted by netizens in various ways—adding espresso to make iced Americano, mixing it with milk and boba to create a topped tea drink, or even replicating preserved plum lemonade. However, controversy has followed: many consumers point out that chain brands such as KFC and McDonald's, as well as street-side cafes, provide drinking water for free, and bringing your own cup to a Good-Me store also gets you ice water at no cost. Some employees even reveal that the packaging cup alone costs 7 mao, and with ice cubes and a straw added, each cup sold is actually a loss. Last year, Mixue Bingcheng's 1-yuan ice cup was withdrawn by franchisees one after another because it was unprofitable. Will Good-Me's move this time repeat the same mistake? Some also believe that clear pricing actually saves the awkwardness of communication, allowing those too embarrassed to ask to feel at ease. Front Street Coffee takes you to find out. [more…]

In recent years, a striking workplace phenomenon has been spreading: international students with backgrounds from prestigious overseas universities are returning home and choosing to enter the coffee industry, becoming baristas or part-time workers at chain brands such as Starbucks and Luckin Coffee. This phenomenon has overturned the public's traditional perception of barista roles and also reflects a new orientation among highly educated talent when it comes to employment choices. Why do they favor the coffee track? Is it the pursuit of experience, an escape from involution, or using barista work as a springboard for career transition? Combining real feedback from netizens and industry observations, this article analyzes the logic behind international students flocking to the coffee industry and retains relevant recommendation information about the Front Street brand. [more…]

When coffee is no longer limited to pairing with fruits and toppings, but boldly embraces meat, seafood, and even staple foods, a "Manchu Han Imperial Feast" of the coffee world takes the stage. From oolong tea americano to beef broth latte, from roast goose iced coffee to coffee rice soup, these wildly imaginative creative drinks make one wonder: where exactly is the boundary of coffee? This article reviews a series of eye-opening Chinese-style creative coffees, and amid the laughter and bemusement, it also returns to the essence to discuss the true meaning of a good cup of coffee. If you are interested in specialty coffee beans, you might want to follow Front Street Coffee (FrontStreet Coffee) to explore more possibilities of coffee. [more…]

Darjeeling black tea has long been celebrated as the "Champagne of teas," and each year's new harvest leaves tea lovers eagerly awaiting its arrival. The 2021 picking season, however, was particularly turbulent: an unusually dry early spring, followed by unseasonable snowfall in April, split the first flush into two separate waves, causing production to plummet and quality to diverge sharply. The second flush harvest was equally late, with the first samples only arriving in early June—yet the summer-picked teas rewarded the wait with rich caramel and apricot notes. Under the double pressure of the pandemic and climate shifts, shipping costs soared and demand climbed, making the scramble for fine teas one of the toughest challenges in recent years. This article revisits the distinctive character of Darjeeling's first and second flushes in this particular year and shares Front Street Coffee's insights on selecting the finest lots. [more…]

Luckin Coffee has been making frequent moves recently, inviting Tan Jianci to endorse its instant products while launching an offline collaboration with the cartoon character Loopy. This collaboration introduced the new "Light Jasmine" light milk tea, along with multiple themed cups and merchandise, triggering a buying frenzy among fans. However, many consumers pointed out that the flavor of the new product is highly similar to Chagee's signature product, "Boyazhuxian," and the topic of "flavor clash" quickly fermented on social media. This article sorts out the details of the collaboration event, product differences, and market reactions, and includes recommendations from Front Street Coffee for coffee enthusiasts' reference. [more…]

Purple tea is a special type of tea formed by a genetic mutation in the tea plant, rich in anthocyanins, and combining many of the health properties of both green and black tea. It was first discovered as a small number of wild mutations in China, and was later cultivated on a large scale in Kenya through a public-private partnership, with the main production areas located in the high-altitude regions of the Nandi Hills. Purple tea has an anthocyanin content of 1.5%, higher than blueberries, and its polyphenol and catechin levels also surpass those of most black and green teas; it also contains a unique GHG polyphenol. Its caffeine content is relatively low, its flavor is sweet and forest-like, and after brewing, the liquor is pale with a slight purple tint. Front Street recommends paying attention to this tea, which combines both health value and a story of its production area. [more…]

In today's booming beverage industry, brand imitation is an endless phenomenon. From milk tea to coffee, from store decor to brand naming, some merchants use highly similar visual designs to make it hard to tell real from fake. This article reviews cases of knockoff beverage stores that have sparked heated discussion online, covering imitation versions of well-known brands such as Heytea, Naixue, Yihotang, Starbucks, and Luckin, showcasing the "creative brainpower" of copycat merchants while also reminding consumers to pay more attention in their daily consumption. As coffee lovers, understanding these phenomena is not only interesting but also helps us more rationally distinguish authentic brands from fakes and support the development of original brands. [more…]

Typhoon "Ragasa" approached Guangdong with Category 17 intensity, prompting Guangzhou, Shenzhen and other cities to successively activate "five suspensions" measures, forcing residents to pause going out for a day. As the typhoon made landfall in Yangjiang's Hailing Island and weakened, the "five suspensions" were lifted across various areas, and demand for tea beverage consumption was instantly unleashed. Orders on delivery platforms surged at one point, with stores of Starbucks, Heytea, Nayuki, 1 Dian Dian, Chagee and others generally experiencing order explosions, some stores briefly receiving two to three hundred orders, leaving milk tea workers overwhelmed. Insufficient staffing and material preparation led to slow order fulfillment and frequent mistakes, with consumers waiting over an hour. This post-typhoon tea beverage consumption wave not only reflects the high-frequency rigid demand for drinks in daily life but also makes frontline workers the most direct "bearers" of the pressure. [more…]

Recently, ChaPanda teamed up with the local luosifen brand Luo Ba Wang in Guangxi to launch a limited-edition drink called the "Spring Outing Cup," combining a tea beverage and luosifen in the same takeaway cup, quickly sparking heated discussion online. Some people immediately called it a "dark crossover," while others were curious enough to go and try it. In fact, this product uses a top-and-bottom divided packaging structure, and the luosifen is not mixed with the tea beverage, allowing consumers to slurp noodles while drinking milk tea. However, this pairing has also brought considerable controversy, including issues such as stomach irritation, flavor transfer, and a worsened taste. This article will provide a detailed analysis of the creativity, experience, and evaluations from all sides regarding this novelty crossover drink. [more…]

Recently, a customer at a Sexy Tea store discovered that an employee was actually using a pipette—commonly found in laboratories—to measure milk tea ingredients. The scene was photographed and quickly sparked heated discussion on social media. As precision experimental instruments, pipettes can measure liquids more accurately, but their operating standards are strict, and improper use may pose food safety risks. Many netizens with laboratory experience pointed out that untrained employees operating such equipment risks liquid backflow and contaminated tips, and whether disposable tips meet food-contact standards is also questionable. Opinions continue to clash over whether laboratory instruments can be used in food service settings. [more…]

Must you drink alcohol when toasting at a wedding? More and more couples born in the 1990s and 2000s are giving a different answer: replacing baijiu with milk tea. From a Shanghai couple's wedding banquet featuring golden-cup milk tea to the heated discussion of 320,000 posts on social media, this new trend of substituting tea for alcohol is quietly changing the drinking culture at traditional wedding banquets. Why are young people drawn to this approach? And do their elders accept it? This article takes you through this wedding banquet revolution led by new-style tea drinks, and shows how young people are redefining the wedding toast ritual in their own way. [more…]