Recently, a milk tea shop called "Police Tea" has drawn attention on social media, not because its products are particularly special, but because it is located inside the Suzhou Public Security Bureau and was launched by the police themselves. As soon as the news broke, netizens joked about wanting to "go to the station for tea," and some even jokingly asked whether starting a fight at the police station entrance would get them inside. The shop not only serves milk tea and coffee, but also cookies, desserts, and cultural merchandise, though it is not yet open to the public. Some people are curious about how to buy from it, while others question whether it is compliant for a government agency to run a business. In fact, this shop is essentially an internal canteen, and ordinary citizens can receive items for free on police open days by taking part in anti-fraud, anti-drug, and other activities. A similar approach by Hangzhou police, who partnered with Chagee to give out "police tea" on Police Day, also received considerable praise. This kind of publicity method that keeps pace with the times not only builds a friendly public image, but also makes the spread of legal knowledge more down-to-earth. [more…]

On March 16, Heytea trended on Weibo for using WanDianZhang facial recognition cameras. Previously, CCTV's 315 Gala exposed over 20 well-known brands, including Heytea, Kohler, and BMW, for illegally collecting facial information through WanDianZhang cameras without consumers' knowledge. Heytea responded that the cameras are only for security and will never illegally collect facial data. WanDianZhang stated that the platform's facial data volume has reached hundreds of millions and is drafting an announcement to explain its business scope and rectification measures. This incident has once again sparked public concern over the abuse of facial recognition technology and personal privacy security. [more…]

Recently, several incidents involving middle-aged and elderly people playing phone videos out loud in coffee shops and sparking disputes have drawn attention. From Suzhou, Jiangsu to Hangzhou, Zhejiang, similar scenes have played out repeatedly: elderly individuals turn the video volume up to the maximum, disturbing nearby customers who are working, studying, or chatting; when staff and other patrons step forward to remind them, they are subjected to prolonged verbal abuse and even come close to physical altercations. This phenomenon reflects the conflict between middle-aged and elderly short-video users and the public's need for quiet, and it also puts coffee shops in a dilemma when trying to maintain order. Front Street Coffee reminds us that savoring coffee requires a quiet and comfortable environment; playing audio out loud in a civilized manner not only affects others but also ruins the atmosphere a café should have. [more…]

KFC is no longer just selling fried chicken. This fast-food giant has quietly launched its first standalone tea beverage brand, "Grandpa's Carefree Tea," in Suzhou, officially entering the fiercely competitive new-style tea beverage market. The brand focuses on a "rice milk tea" series, using the gold award-winning rice variety Nangeng 9108 as its raw material, paired with Jiangnan specialty tea bases such as jasmine tea and Biluochun, and incorporating local toppings like orange cake and gorgon fruit, giving it a strong regional identity. The store decor features Suhe pink and Canglang green as the main tones, creating a spatial atmosphere reminiscent of Suzhou gardens. Against the backdrop of brands like Heytea and Nayuki cutting prices and engaging in intense competition, whether KFC's move can break through is worth watching. [more…]

Following the "Greener Store" in Shanghai, Starbucks' second "Greener Store" in mainland China officially opened in Suzhou on January 14, marking the launch of its nationwide Greener Store development plan. Such stores must obtain the highest level of LEED certification and meet strict standards in energy conservation, water conservation, and waste treatment. For example, they use mercury-free LED lighting and low-flow faucets throughout, recycle 100% of coffee grounds, and make employee aprons from recycled PET plastic bottles. The Suzhou store also purchases green electricity through a green certificate subscription platform, and its interior uses reclaimed wood and red bricks. Compared with regular stores, each Greener Store can reduce carbon emissions by about 10.57 tons and save about 301.7 tons of water per year. Starbucks has long encouraged customers to bring their own cups, and its first Greener Store, the "Greener Store," was also the first to use paper straws and strictly implement waste sorting, setting an example for the industry. [more…]

Recently, a Mixue Bingcheng store in Guangzhou made trending searches after posting a handwritten warning about meal theft, stating that thieves would be tied to an overpass for eight hours, have ten buckets of milk tea poured on their heads, and have their videos exposed. The store responded that it was just a scare tactic and had never actually been carried out. The incident sparked heated discussions among netizens, with some sympathizing with the merchant's helplessness, while others pointed out that taking the law into one's own hands is suspected of being illegal. Suzhou police then spoke out, emphasizing that illegal detention is unacceptable and that one should call the police immediately. This controversy reflects the real dilemma of frequent meal theft in the milk tea industry and high loss prevention costs, and also prompts people to think about the balance between merchants defending their rights and the boundaries of the law. [more…]

On a sweltering 40°C day, most people would rather stay cocooned in air-conditioned rooms, yet an unusual queue formed at Suzhou's Yanlord Cangjie Commercial Plaza—outside the nation's first MUJI coffee pop-up store, customers were lining up under the scorching sun, umbrellas in hand. What drew them was not a new matcha product, but two Suzhou-exclusive brand badges. However, the queuing process was nothing short of a "roasting" ordeal, with indoor areas also unable to escape direct sunlight, weakening the air conditioning and leading to frequent complaints about insufficiently cold drinks and ice cream melting in seconds. This pop-up event will continue until November, and those who have already "braved the battle" are advising: if you're not set on the giveaways, it might be better to wait for cooler weather before going. [more…]

Meitu, Inc. recently teamed up with Suzhou-based coffee brand Algebraist to open Fujian's first co-branded coffee shop inside the Meitu Building in Xiamen. This store is not only a key step for Algebraist in expanding beyond Jiangsu, Zhejiang, and Shanghai, but also an aesthetic coffee space that Meitu has created for its new headquarters. The interior design balances comfort and visual experience, while also serving as a window to showcase Meitu's brand image and the building's character. This collaboration is not Meitu's first foray into the coffee sector — back in 2022 during the Mid-Autumn Festival, the two parties launched a co-branded coffee gift box that garnered considerable attention. Thanks to their prior rapport, this co-branded store has achieved a deep integration in aesthetic expression. For coffee enthusiasts, this adds yet another distinctive spot worth visiting; however, since it is located inside an office building and closed on weekends, those planning to check it out should keep the timing in mind. [more…]

Recently, Manner Coffee has once again become the focus of public opinion due to a mismatch between the number of employees enrolled in social insurance and the scale of its stores. Shanghai Yinhe Industrial Co., Ltd. had only 1,225 people enrolled in social insurance in 2023, while Manner has more than 1,295 stores, raising public suspicion about whether it has paid social insurance in full for all employees. The enforcement brigade of the Human Resources and Social Security Bureau has visited to investigate. Manner responded that it implements a comprehensive working hours system and that there is no situation of not signing contracts, not paying social insurance, or withholding overtime pay. In addition, the brand responded to topics such as leaked videos, store staffing, and employee treatment, admitting that the issue of one-person stores is complex, but promising to improve baristas' comfort at work. The incident continues to escalate, bringing common problems in the industry to the surface. [more…]

Suzhou, a gentle ancient city in the Jiangnan region, hides quite a few specialty coffee shops worth a dedicated visit. This article compiles a summary of shop visits from a veteran coffee enthusiast, covering more than seventy four- to five-star coffee shops across Gusu District, the Industrial Park, the High-Tech District, Wuzhong District, and beyond—from artsy little cafes to cat-themed coffee houses, from Korean-style chains to standalone buildings with Republican-era charm, each with its own distinctive setting, offerings, and story. Whether you're a coffee purist chasing pour-over quality or an artsy soul who favors ambiance, this list can help you find that perfect cup in Suzhou. [more…]

The highly anticipated Blue Bottle Coffee has finally confirmed the opening date of its first store in mainland China—February 25, 2022. This store is located in a two-story Western-style house near the Suzhou Creek in Shanghai, formerly the dormitory of the Yutong Flour Mill, and is a protected immovable cultural relic in Shanghai. Blue Bottle Coffee is renowned for its fresh roasting, grinding to order, and precise brewing, and is hailed as the "textbook" of the specialty coffee world. To enter the mainland market, the brand has established the Pengpu Roastery in Shanghai, with its global technical team providing on-site guidance to ensure that the output meets global standards. As Front Street Coffee, which also focuses on quality, we are likewise following this grand event closely. [more…]

Professional coffee knowledge exchange For more coffee bean information, please follow Coffee Workshop (WeChat public account: cafe_style) For more specialty coffee beans, please add the personal WeChat of Front Street Coffee, WeChat ID: qjcoffeex Recently, a consumer reported that a Häagen-Dazs store in Suzhou listed espresso at 20 yuan on its menu but actually charged 23 yuan at checkout. The store explained that there is a price difference between dine-in and takeout, but the menu title clearly states "Takeout Beverage Menu" and shows only one price without indicating that takeout incurs an extra charge, making this explanation hard to believe. Since opening the world's first coffee store in Shanghai in 2014, Häagen-Dazs has continued to expand in China's coffee market, and its total number of stores has now reached 482. In addition to this pricing dispute, the brand was previously reported by the EU over food safety issues. [more…]

Recently, an incident in the ancient town of Ciqikou in Chongqing sparked widespread discussion: on-duty police officers were asked to leave by staff while eating at outdoor tables and chairs outside a Starbucks store, on the grounds of "affecting the brand image," and were subsequently complained about. The incident quickly fermented online, with netizens questioning whether Starbucks' actions were appropriate. At the same time, an internet influencer cited the so-called "Internal Affairs Regulations of the People's Police of Public Security Organs" to question the officers' behavior, but it was found that the cited content was actually pieced together from another regulation. Starbucks customer service responded that they are verifying the matter and will discipline the employees involved if it is true. This is not the first time Starbucks has been mired in controversy for driving away police; similar incidents have occurred previously at stores in the United States and at Songshan Wanda in China. This article takes you through the full picture of the incident and the voices of all parties. [more…]

In 2021, Starbucks celebrated its 50th anniversary and announced the expansion of its eco-friendly store framework, accelerating the global rollout of its "Greener Stores" initiative. This green store format made its debut outside North America, choosing Shanghai as its first location, and subsequently expanded to Suzhou, Shenzhen, and other cities. Recently, North China also welcomed its first green-certified store—Starbucks Beijing CITIC Prudential Store. When customers purchase handcrafted beverages in the store, they can get a reusable cup for an additional 15 yuan, or enjoy a 4 yuan discount if they bring their own cup. This certification system was co-initiated by Starbucks and WWF in 2018, covering eight major standards including energy conservation, water consumption, and waste treatment, with the goal of building or renovating 10,000 green stores globally by 2025. However, in the face of the rise of local coffee upstarts, whether Starbucks' green strategy can maintain its lead is worth watching. [more…]

Bamboo tube milk tea has quickly become popular thanks to its unique bamboo tube container, often selling for over thirty yuan, making it a new-generation internet-famous drink. However, recently some consumers discovered that beneath the sticker on the surface of the bamboo tube there was another label, raising doubts that the bamboo tubes were being recycled and reused. The shop involved explained it as an oversight in re-sticking labels and emphasized that the cups are single-use. Previously, a video of an elderly woman washing bamboo tubes by a river in Suzhou also sparked similar discussions, and the shop likewise denied recycling. Bamboo tube material is prone to mold and cracking, and direct contact with drinks poses food safety risks. The Beijing Dongcheng Market Supervision Administration recommends placing a beverage cup inside the bamboo tube to ensure safety. This article will review the course of the incident and the responses from all parties, and append related recommendations from Front Street Coffee. [more…]

A star's offline fan meet-and-greet that should have been full of joy sparked a wave of complaints due to discriminatory treatment during security checks. After the Qingdao fan meeting of Wang Yibo, spokesperson for Master Kong Iced Tea, many consumers reported through the Black Cat complaint platform that on-site security guards only confiscated support items from a specific fan group, forced body searches, and even shone laser pointers into their eyes, while fans with green support items, who were also consumers, enjoyed different treatment. The brand has not yet responded, and the incident continues to ferment on social media, with various accounts differing. [more…]

The milk tea industry has recently exposed yet another labor abuse scandal. A Shuyi Tealicious store in Changsha was fined 10,000 yuan by the local Human Resources and Social Security Bureau for hiring a child worker who was only 13 years old. The incident came to light after a citizen report, and an investigation found that the child had worked at the store for several months before being fired, which then led to a dispute. The store owner involved argued that the child claimed to be over 15 years old and that they only agreed to hire the child because they were short-staffed. This case not only highlights loopholes in employment management at some food and beverage outlets, but also sparked public discussion about the protection of minors and the enforcement of labor laws. [more…]

A vicious kidnapping incident has recently occurred again in Ethiopia's Oromia State, where a bus carrying 52 passengers was hijacked by gunmen in the town of Dogebe Guracha. Although most passengers have escaped, 8 people are still being held. This incident is strikingly similar to the mass kidnapping of 100 people that took place in the town in July this year, causing the local security situation to continue deteriorating. At the same time, armed conflict has also begun to emerge in the southern coffee-producing regions, and combined with the Red Sea situation and tensions in relations with neighboring countries, Ethiopia's coffee industry is facing multiple challenges, including slowing exports and declining confidence among international buyers. [more…]

In St. Mark's Square in Venice, there is a café that spans nearly three centuries—Caffè Florian. Since its founding in 1720, it has not only been Italy's oldest coffee house but also an important witness to European culture and art. From Goethe and Byron to Andy Warhol, countless celebrities have left their footprints here; from the birth of the Venice Biennale to the tradition of live European-style orchestral music, Caffè Florian has always been closely connected with art. In 2015, it entered Asia for the first time, settling in Shinkong Place in Suzhou, presenting 295 years of Italian coffee culture to Eastern customers in its authentic form. This article will take you to explore the origins of Caffè Florian, anecdotes about famous figures, its musical traditions, and its global branch layout, and to experience the charm of coffee that has been cultivated over three centuries. [more…]

Recently, the security situation in Ethiopia has deteriorated sharply, with a series of kidnappings targeting public buses and students in Oromia State, where the abductors demand huge ransoms, drawing widespread international concern. The U.S. Embassy in Ethiopia has issued a condemnation, and the high-risk area security advisory previously issued by the Chinese consulate has still not been lifted. At the same time, Ethiopia is hosting the COE Cup of Excellence coffee competition, attracting judges and coffee professionals from many countries. The kidnappings not only threaten personal safety but may also cause coffee traders to turn to neighboring countries, further dragging down Ethiopia's coffee exports and industry development, with a worrying outlook. [more…]