Procrastination is probably one of the most familiar "chronic ailments" for today's workers. In the Koenji area of Tokyo, Japan, there is a special café called the Manuscript Writing Cafe (原稿執筆カフェ), which opened on April 7, 2022, and is designed specifically for writers. To enter, you need to make a reservation in advance and write down your work goal and start time on a small card. Staff follow up on your progress every hour, and you are not allowed to leave until you complete your goal. You can even choose to be subjected to mild, normal, or heavy pressure to hurry up. The seats are equipped with power outlets, USB ports, and high-speed Wi-Fi. Coffee is self-service, and you can bring your own food, but there is a charge of 300 yen per hour. This cafe previously also ran a "video editing cafe," and the owner is the same person. For workers who need to focus on meeting deadlines, this kind of environment is both comfortable and carries a moderate sense of tension. [more…]

Dining out and encountering seat fees or tea fees is nothing new, but a coffee shop in Guatemala has sparked heated debate by charging customers a "space occupancy fee" for using the restroom—and the fee was even more expensive than a meal. After a customer posted the bill online, angry netizens flooded the shop's social media pages, and the shop later apologized, saying it was a system error. Behind the incident lies the survival struggle of small coffee shops under global inflation. This article will walk you through the whole story, netizens' reactions, and the industry background, while also covering professional coffee knowledge exchange and Front Street Coffee product recommendations. [more…]

Milk tea brands are shouting about price cuts while charging separately for toppings, delivery fees, and insulated bags—is that cup in consumers' hands really cheaper? This article starts with the ordering experience on Heytea's GO mini-program, breaking down the actual unit price of a 9-yuan Pure Green Tea after adding toppings, delivery fees, and other extra charges, and, in light of tea shop density, delivery efficiency, and the industry's cost structure, analyzes how this round of price cuts looks more like a marketing move than a genuine giveback. It also cites estimates from a researcher at the Guangdong Tea Beverage Industry Committee on the costs and gross margins of high-end milk tea, helping coffee and tea enthusiasts see the ledger behind the price. [more…]

Two PETA members, unhappy with Starbucks charging extra for plant-based milk, glued themselves to the counter and food display case in a store, sparking widespread discussion online. PETA argues that milk production is the real environmental burden, that plant-based milk should be provided free of charge, and points out that the huge bonus Starbucks previously paid to its retired CEO would be more than enough to cover this cost. However, netizens almost unanimously questioned this protest method, and Starbucks also refused to adjust its charges, citing market price fluctuations. Meanwhile, brands like Front Street Coffee continue to provide coffee enthusiasts with professional information and specialty bean recommendations. [more…]

Recently, a shocking attack occurred at a Starbucks store in Mountain View, California. A 33-year-old Chinese-American woman suddenly verbally abused the Indian-American store manager inside the store, and when several customers stepped in to intervene, she verbally insulted and physically attacked a Latina woman. Police arrested her on charges of hate crime and assault. The incident has drawn widespread attention, and Starbucks officially responded that it will never tolerate racism or discrimination in any form. Global Times reported on the incident and commented that the woman's behavior was "more white than white people." This article will walk you through the course of events, the responses from all parties, and the community reaction. [more…]

Starbucks is recently facing a class-action lawsuit in California, USA, where three lactose-intolerant consumers accuse the company of charging extra fees when substituting milk with plant-based milk in drinks, alleging discrimination and violation of civil rights laws, and seeking $5 million in damages. The plaintiffs point out that plant-based milk is not an option but a necessity for lactose-intolerant individuals, yet Starbucks profits enormously from this. Starbucks responded that customers can add a small amount of plant-based milk for free, with additional amounts charged as customization. Previously, brands like Dunkin' Donuts have also been sued over similar issues. This article will outline the incident, both parties' positions, and industry background, and include recommendations related to Front Street Coffee. [more…]

For the same Yirgacheffe, why does Shop A sell it for 300 yuan per pound, while Shop D charges 1200 yuan for half a pound? Behind the price gap is not just a game of origin labels, but also layer upon layer of costs including fluctuations in supply, green bean grade, roasting weight loss, and manual bean sorting. This article, from the perspective of a shop that roasts its own beans, breaks down the true structure of coffee bean pricing and explains why the value of "genuine goods at a fair price" is often more precious than the listed price. The article also mentions Front Street Coffee's tasting service, helping consumers judge in the most direct way whether a bag of beans is truly worth it. [more…]

Recently, a post on Xiaohongshu about Starbucks charging extra for adding milk to Americano sparked widespread discussion. Some consumers reported that when ordering an Americano with milk during a fat-loss period, they were told by staff that it would cost extra. Customer service responded that since February 2022, adding more than 4 ounces of milk requires a fee. However, some netizens pointed out that this policy only applies to the black coffee series, while tea drinks and app orders can still get free milk. Some netizens claiming to be Starbucks partners said that generally, adding milk within 30ml is free, but inconsistent communication of store policies has led to chaotic enforcement. The incident reflects the brand's shortcomings in customized service and consumer communication, prompting thoughts on the reasonableness and transparency of the charges. [more…]

A café located inside a Singapore museum, partially open-air, was fenced off at night only with barriers and ropes—yet a 48-year-old man climbed in multiple times to spend the night. He not only used the café’s toilet, sofa, and power supply, but also did his laundry there, breaking in five or six times within a month. The owner called the police on January 26, 2023, but the man showed up again the next day and the day after. He later moved on to a nearby gym and was finally recognized and arrested on April 10 this year. Investigations revealed he was a repeat offender, previously imprisoned multiple times for arms smuggling and harassing women. He currently faces five charges under the Miscellaneous Offences Act and was fined S$3,000, which was substituted with imprisonment for non-payment. Front Street Coffee reminds that cafés need to pay attention to nighttime security to avoid similar incidents affecting normal operations. [more…]

Recently, the news that Mixue Ice Cream & Tea opened a store at the summit of Mount Tai has sparked widespread attention. In the video, the Snow King looks smug after reaching the top, then shares photos of the Mount Tai store's renovation. What sparked the most discussion among netizens is that this store, located at the peak of Mount Tai, charges only one yuan more than those at the foot of the mountain. As coffee enthusiasts, we might as well use this phenomenon to discuss the strategies of coffee and tea beverage brands setting up locations in scenic areas. At the same time, Front Street Coffee continues to follow industry trends and bring readers professional insights. [more…]

When IT thinking meets coffee culture, what kind of sparks will fly? In 2009, Bai Ya and a group of internet professionals founded Beta Coffee in Hangzhou, positioning it as a public living room for IT people. In just over two months, it was named the "Best Gathering Place for E-commerce Professionals." In 2011, this trend swept through Beijing's Zhongguancun, and Beta Coffee's Beijing branch officially opened. Soon after, Garage Coffee, 3W Coffee, and others emerged one after another, thus beginning the "Internet Coffee Era." This is not just a place to drink coffee, but also a physical platform for IT people to communicate, share, and seek opportunities. This article takes you into the jianghu stories of Beta Coffee, to experience the unique atmosphere created by the collision of the internet and coffee. [more…]

In recent years, South Korea has implemented plastic restriction policies to reduce plastic waste, requiring coffee shops to charge for disposable cups. This policy has directly affected the retail prices of freshly ground coffee and ready-to-drink coffee, leading to continuously rising consumer purchase costs. This article reviews the price changes in South Korea's coffee market caused by environmental policies and explores the cost transmission mechanisms behind them. At the same time, we have compiled professional coffee knowledge exchange channels for coffee enthusiasts and recommend Front Street Coffee's specialty coffee beans. Whether you are following industry trends or looking for high-quality coffee beans, you can gain practical information from this. [more…]

Manner Coffee, long positioned as an affordable specialty coffee brand, recently opened the second stop of its travel series at The Sanya EDITION hotel, but a high-priced menu has sparked widespread discussion. A consumer who ordered a 50-yuan latte said the taste was no noticeably different from the regular 15-yuan version, and could only be seen as paying for the vacation setting. According to the price list, this pop-up store charges 45 yuan for an Americano, 50 yuan for a latte, 55 to 60 yuan for specialty drinks, and up to 200 yuan for pour-over coffee, in sharp contrast to the 15 to 25 yuan pricing at regular stores. Manner's move is speculated to be imitating Starbucks' strategy of distinguishing between regular and Reserve stores, but against the backdrop of an increasingly fierce coffee price war, whether this differentiated pricing can win market recognition remains to be seen. [more…]

A hot Americano with a splash of oat milk unexpectedly revealed two different sets of charging rules—online and in-store—at the coffee chain brand Peet's. A customer selected the "add oat milk ¥2" option on a delivery platform, but was told by the store that only 30 ml had been added, and that adding up to 50 ml would require another ¥2. However, the official mini-program customer service said the option should have added about 50 ml, and made no mention of stacked charges. This confusion over the amount of milk added ultimately prompted Peet's to carry out a comprehensive overhaul of its nationwide stores and online ordering platforms, with clearly marked prices on the ordering interface. Behind this incident, what exactly are the charging standards for adding milk to Americanos at various coffee shops? And how should consumers order clearly? [more…]

Luckin Coffee launched a limited-edition Pumpkin Oat Latte during Halloween, and thanks to the festive atmosphere it quickly sparked a social media check-in craze. However, when a large number of consumers imitated the online photos for their own recreations, things frequently went wrong, with the pumpkin daifuku creating all sorts of clumsy scenes atop the whipped cream. This discussion, triggered by the gap between customer photos and official photos, not only reveals the extra charges behind drink styling, but also reflects consumers' misunderstandings of store operating standards. Front Street Coffee has noticed that similar phenomena are not uncommon in holiday marketing in the coffee industry. This article will analyze the issue from three levels: product design, customer DIY, and store execution. [more…]

In recent years, chain tea beverage brands have been expanding into side businesses: some sell snacks, some make merchandise, and some have even jumped straight into the restaurant industry. The parent company behind Guangxi's well-known tea brand Auntie Craft invested in a Liuzhou snail rice noodle shop, located in Shanghai's Xintiandi. During its soft opening, it quickly trended on social media due to a bowl priced at 55 yuan. Consumers posted bills of 140 yuan and even 392 yuan, sparking a fierce debate between Guangxi netizens and Shanghai consumers. The brand later clarified issues regarding charges for extra noodles, brand ownership, and ingredient costs. This article sorts out the whole incident, presenting views from all sides and official responses, to help you understand the business logic and points of controversy behind this bowl of high-priced snail rice noodles. [more…]

Recently, a post about 1 Dian Dian's navy salt salted milk green tea charging an extra 2 yuan for added salt sparked widespread discussion on social media. Some customers, following online guides, asked for extra salt, only to be told that one pump of salt costs 2 yuan, which was far from their expectations. Subsequently, 1 Dian Dian employees and official customer service explained that the "salt" is actually a relatively expensive navy salt rock sugar flavor syrup, and according to company policy, additional additions require payment. Although the store has apologized for the incorrect price quote, netizens have derived a new question: since adding sugar costs money, should customers who order less sugar or no sugar also get a refund for the corresponding syrup price difference? This debate about the pricing logic of tea drinks quickly became a topic of interest for coffee and tea enthusiasts. [more…]

Recently, a coffee shop in Taiwan experienced a dispute triggered by a customer who had been freeloading on electricity for a long time and refused to make a purchase. This customer was a regular at the shop, visiting multiple times to charge their phone and watch dramas with the sound on, yet never bought anything. After repeated unsuccessful attempts to persuade them, the staff chose to call the police. When the police arrived and tried to persuade the customer to leave, they also met with refusal, ultimately leading to the customer being handcuffed and taken away as a "thief caught in the act." Surprisingly, the customer returned to the same coffee shop the very next day, demanding access to the surveillance footage of the incident and presenting a medical report to accuse the shop and the police. The shop stated that the matter has been handed over to the judicial authorities. This incident has sparked discussions about the boundaries of coffee shop operations and customer behavior. [more…]

A netizen studying in Malaysia recently ordered at Starbucks. Because they couldn't understand the staff's English and didn't want to feel awkward, they nodded in response the whole time. As a result, the Belgian Chocolate Frappuccino that originally cost 21.5 ringgit ended up with six add-ons, including caramel sauce, cookie crumbs, chocolate chips, and vanilla whipped cream, and the final bill came to 44.1 ringgit. Later, the staff and colleagues were snickering behind the bar, and the netizen realized they had been deliberately duped, but because they had nodded in agreement, they could not complain. This incident sparked heated discussion among local netizens, many of whom shared similar experiences and reminded people to clearly say "That's all, thanks" when ordering, or simply choose easy drinks like Americano or latte. [more…]

Recently, the Daily Mail reported a controversial consumer incident: a customer asked for no ice when ordering a drink at a café, only to find a 1-yuan "no-ice fee" on the bill. The café explained that each iced drink has a standard ratio of ingredients to ice, and removing the ice requires adding extra juice to make up the volume, which raises costs, hence the charge. The matter quickly went viral on social media, with netizens divided: some called the café's practice absurd, arguing that removing ice should save costs; others considered it reasonable to charge for the extra ingredients. Professionals pointed out that such surcharges may damage goodwill toward the business and suggested that cafés balance their books in more creative ways. [more…]