Recently, a video showing a Mixue Bingcheng store operating inside the surgical building of the new campus of Hefei Second People's Hospital in Anhui has sparked heated discussion on social media. The video shows that the store is located next to Laoxiangji, with each occupying spots near the elevators on opposite sides of the building, jokingly called the "left and right guardians" by passersby. Hospital authorities confirmed that in addition to Mixue Bingcheng, chain brands such as Luckin Coffee are also operating normally in the building. Netizens have mixed views on this. Some joked about having milk tea and ice cream covered by medical insurance, while others expressed concern about food safety and the impact on the hospital's quiet environment. Supporters, however, believe that this move addresses the dining needs of patients' families and medical staff, making it a convenience for the public. [more…]

Recently, Shanghai First Maternity and Infant Hospital has seen its on-site European vintage-style coffee shop become a popular photo spot for many "influencers" on social media, with related topics continuing to gain traction. Many local residents have reported that the crowds of photo-takers have disrupted normal medical order. Why has this coffee shop become a photography hotspot? How have the hospital and the shop responded? The hospital stated that it will strengthen management by discouraging commercial photography, prolonged occupation of patient rest seats, and the use of large professional equipment such as fill lights, in order to ensure normal medical activities. [more…]

Recently, a netizen tried to find a Cotti Coffee store using mobile navigation, only to be surprised upon arrival to discover that the coffee shop was actually located inside a soup dumpling restaurant. This netizen's sharing quickly resonated with consumers everywhere, who then posted their own encounters with Cotti stores in places like Lawson convenience stores, service halls, ramen shops, pet hospitals, and even skateboard shops. Since launching its convenient store model in May this year, Cotti has claimed that "a store can be opened with just 1 square meter," and plans to expand by 8,000 convenient stores in the second half of the year, aggressively penetrating into various small and micro commercial scenarios with rapid expansion. However, while the brand accelerates its layout and strives to achieve "Cotti within 100 meters," consumers have raised serious concerns about the hygiene conditions, product quality control, and food safety risks of this store-within-a-store model. Front Street Coffee is also paying attention to this industry phenomenon, believing that balancing convenience and quality will be an urgent issue for Cotti to address. [more…]

When the level of involution in the coffee industry has already become something people take for granted, the field of traditional Chinese medicine has unexpectedly joined this competition in a surprising way. The Guoyitang under Harbin Jiren Traditional Chinese Medicine Hospital recently launched drinks called "coffee," but they contain no caffeine at all and are instead made entirely from traditional Chinese medicine ingredients. Even more surprisingly, some of these drinks can be paid for with medical insurance cards. This phenomenon has sparked widespread discussion: where exactly is the boundary between coffee and traditional Chinese medicine? From Tongrentang's goji berry latte to hand-brewed herbal drinks from traditional Chinese medicine hospitals, the combination of "traditional Chinese medicine + coffee" is becoming a new traffic password for attracting young consumers. This article will take you through the story behind this crossover trend and explore whether coffee can really be classified as traditional Chinese medicine. [more…]

In the height of summer, iced milk tea becomes the go-to beverage for many people looking to beat the heat, but the hidden safety risks cannot be ignored. Recently, a 16-year-old boy in Ziyang, Sichuan, is suspected to have tragically died after choking on bubble tea, and scattered Mixue Bingcheng milk tea appeared in on-site video, sparking widespread attention. Mixue Bingcheng promptly responded, saying there is no evidence that the incident is related to its products. Subsequently, the deceased's family came forward to clarify, stating that hospital feedback showed no foreign objects were found in the esophagus or trachea and that the actual cause of death was cardiac arrest. The incident has once again raised public awareness of the Heimlich maneuver. This article will review the course of events, the responses from all parties, and explain the correct first-aid method for choking on a foreign object, helping everyone stay safe while enjoying tasty drinks. [more…]

Recently, a netizen from Zhejiang posted that Ningbo's last regular Costa store had quietly closed, sparking widespread discussion. Costa, which once had 8 stores in Ningbo, has now withdrawn all its regular stores, leaving only hospital stores and transportation hub stores. Meanwhile, news of Costa store closures has also emerged in Shanghai, Hangzhou, Tianjin, and many other places. Data shows that in the past 90 days, Costa opened 5 new stores but closed 23, with about 300 stores still in operation. This British brand, which once competed head-on with Starbucks, is gradually disappearing from city streets. Longtime customers miss its consistent quality and comfortable third space, and also lament this silent farewell. [more…]

Major changes have occurred in %Arabica's partnership in the Philippine market. The brand announced via Facebook that it has terminated its partnership with its former Philippine partner Allue Hortaleza and has found a new agency company, with new stores expected to open within the year. Allue Hortaleza subsequently confirmed the news on social media and launched the local Philippine coffee brand Angkan Coffee on February 10. Since the original %Arabica store locations belong to it, the new brand will open directly at the original sites. Angkan Coffee draws somewhat on %Arabica in its business philosophy and brand aesthetics, while emphasizing the sourcing of local Philippine coffee beans and the integration of local aesthetics and hospitality. Allue Hortaleza insists that the two are not the same and believes the new brand will influence %Arabica's future restart in the Philippines. This article sorts out the course of events and the brand details. [more…]

Recently, a customer exposed on social media that the Gu Ming milk foam she received actually contained a box of white powder, which tasted abnormal after being brewed and was suspected to be detergent. The store initially denied it, but later admitted that an employee had put in the wrong topping, and offered compensation of 10 coupons and coverage of medical expenses. Since the customer had no physical harm and did not seek medical treatment, she accepted the compensation and asked the staff to sing as an apology. The incident sparked heated discussion among netizens, who believed that the store's handling lacked sincerity and showed insufficient awareness of the severity of a food safety accident. [more…]

Luckin Coffee launched a new round of new retail partner recruitment in 2023, covering 80 cities in 15 provinces, with a focus on lower-tier markets in fourth- and fifth-tier cities. As of the end of September 2022, Luckin had a total of 7,846 stores, including 2,473 joint-venture stores. First- and second-tier cities accounted for more than 70%, while coverage in lower-tier cities remained sparse. At the same time, Luckin's RJG unmanned coffee machines performed well in shopping malls, hospitals, office buildings, and other locations, offering large-sized drinks to the same standard as stores 24 hours a day. This article will review Luckin's franchise strategy, the opportunities and challenges of lower-tier markets, and the layout logic of RJG, while also retaining relevant recommendations from Front Street Coffee, to help coffee lovers gain a comprehensive understanding of Luckin's expansion moves. [more…]

Recently, a cat café in Guangzhou experienced an incident where a customer was bitten by a cat in the store. After seeking medical treatment, the customer demanded more than three thousand yuan from the business for medical expenses and emotional distress, but the owner refused. The business claimed that the risks had been clearly stated in the group-buy package and in-store notices, and that the customer, being an adult, should not hold the store fully responsible; the customer side argued that the business had failed to fulfill its safety obligations. Both sides stuck to their own accounts, and the negotiation reached a deadlock. The incident has attracted widespread attention: when someone is scratched or bitten by a pet in a cat café, how exactly should liability be divided? As coffee lovers, when enjoying the pleasure of petting cats and drinking coffee, how can we protect our own safety? Front Street Coffee reminds you that choosing a legitimate cat café and understanding the relevant guidelines is the best way to enjoy your time interacting with cats. [more…]

Shanghai Mental Health Center has once again drawn attention by using coffee as a medium. This time, its co-branded coffee "Music + Spirit," launched in collaboration with the Shanghai Symphony Orchestra, quickly sold out after release. Not only did long lines form at the offline store, but online channels also announced they were out of stock, leaving consumers waiting for pre-sales. This special coffee blend incorporates chocolate powder and American cayenne pepper powder and is available only at the COFFEE CUBE coffee shop inside the symphony orchestra. The simultaneously launched archive-file handbag contains ten drip coffee bags from different regions, each with a QR code that allows listeners to hear ten symphonic works and audio interpretations by mental health experts on urban emotional issues such as workplace PUA and insomnia. This is another successful creative attempt by the center to break out of its niche after "No. 600 Mooncakes," reflecting the market trend in which coffee has become a daily necessity for urban young people. [more…]

Coffee originated in Ethiopia, where locals still maintain a complete set of traditional tasting rituals. From washing green beans and roasting over charcoal, to crushing spices and slow-brewing in a clay pot, to the three rounds of ceremonial cups served to guests, every step carries social and hospitality traditions. This article takes you into coffee time in an Ethiopian home, to learn how they present coffee's original flavors in the simplest way, and includes Front Street Coffee's store information for enthusiasts to experience it in person. [more…]

Recently, frequent food safety issues at major beverage brands have left consumers deeply concerned about the hygiene of freshly made drinks. According to a report by China Times News Network, a female customer purchased an iced sesame matcha latte at a Starbucks store in Taichung, Taiwan, and when she drank to the last sip, she discovered a bitten fly in the cup, with several dead maggots even crawling out of its belly. That night, the customer experienced vomiting and diarrhea, and was diagnosed with acute gastroenteritis after seeking medical attention. Starbucks officially responded quickly, stating that the store disinfects regularly and that employee operations comply with standard procedures, but the store involved has not yet received a complaint. The Taichung City Food Safety Office has intervened in the investigation, and if non-compliant items are found, it will require rectification within a specified time limit and impose heavy fines in accordance with the law. Staff from the Ministry of Health and Welfare also reminded the public that if they accidentally consume live animals, they should watch for symptoms of gastroenteritis and seek medical attention promptly. [more…]

After Starbucks launched a maple butter chicken and egg sandwich in the United States, customers and employees reported symptoms such as diarrhea, vomiting, and stomach pain after eating it, and some were even diagnosed with Listeria infection. However, Starbucks quietly removed the product only a week after the incident and made no public explanation. After a TikTok video drew attention from millions of netizens, Starbucks responded on July 1 that online claims of illness were untrue, but did not explain why the product was withdrawn. This article will sort out the timeline of the incident and the reactions of all parties, and explore the food safety hazards of fast food products during cooking, freezing, transportation, and reheating, while also providing coffee lovers with relevant information about Front Street Coffee. [more…]

Ethiopia is the birthplace of coffee, and locals still carry on an ancient and complete set of methods for making and drinking coffee. From gathering naturally fallen cherries and insisting on sun-drying, to repeatedly boiling the beans in a clay pot with frankincense and spices, the entire process is full of ritual. This traditional method allows the coffee beans to absorb more of the aroma of the fruit pulp, resulting in a finished cup that is rich in fruity notes and thick in mouthfeel. This article will guide you through the sources of Ethiopian coffee's flavor, the brewing process, and the unique hospitality customs, so you can appreciate the hours of cultural accumulation behind a single cup of coffee. [more…]

Recently, a "medical record card milk tea" launched by the School of Medicine at Fudan University has continued to spark heated discussion online. Its packaging design mimics prescription slips and medical record cards, printed with phrases such as "oral miracle cure" and "miraculous healing," and the straws even reproduce street signs from around the medical school, making it full of fun. As of now, the topic has received 47.589 million reads and 8,931 discussions on Weibo. In fact, similar "medical-style" creative ideas are not appearing for the first time. Previously, in the coffee sector, some cafes also introduced the concept of "oral coffee." While such novel designs can certainly grab attention quickly, for a beverage, product quality is the foundation for long-term success. [more…]

In 2023, Luckin Coffee achieved a historic breakthrough in sales through its co-branded collaboration with Moutai and its sustained low-price strategy, officially surpassing Starbucks China to become the largest coffee chain brand in China. However, with the scaling back of its 9.9 yuan promotional campaign and a slowdown in store expansion, Luckin's future growth faces new challenges. This article reviews Luckin's path to a comeback, analyzes the key factors behind its success, and explores the profit pressures and market strategy adjustments it currently faces. [more…]

Recently, a Nayuki store in Linping District, Hangzhou, was exposed after a consumer allegedly found a thumbnail-sized blue-black stone in a drink, and when the consumer sought compensation, the store manager instead accused them of extortion and fraud. After the customer called the police and reviewed the mall’s surveillance footage, the video fully recorded the entire process of picking up the order, drinking it, and spitting out the stone, but the store did not provide surveillance of the production process. Nayuki’s official customer service refused media interviews, and the phone service at the store involved was suspended. The incident has drawn attention to food safety and the protection of consumer rights by catering brands. [more…]

When Tianjin's Goubuli steamed buns also pick up a coffee cup, China's coffee market competition landscape gains another highly talked-about player. From spending heavily in 2014 to acquire the franchise rights in China for the Australian brand Gloria Jean's, to establishing a dedicated coffee food company in 2022, the Goubuli Group's exploration in the coffee sector has spanned more than seven years. How far is the distance between the original vision of opening 200 stores in five years and reality? Facing encirclement by new and old rivals such as Starbucks and China Post, can this time-honored brand find its own place in the coffee track? This article sorts out the key milestones and current situation of Goubuli's cross-industry coffee venture, for coffee enthusiasts' reference. [more…]

Recently, Tim Hortons (Tims), a well-known Canadian coffee chain, has been hit by a series of food safety incidents that have drawn widespread consumer attention. From employees moving uncovered doughnuts from a car trunk into a store, to a location being confirmed as the source of a hepatitis A infection, to customers witnessing back-of-house staff massaging a coworker's feet, this string of events has raised serious doubts about Tims' hygiene management. Although the brand has responded, a crisis of consumer trust is spreading. This article sorts through the ins and outs of these incidents and the discussion they have triggered about hygiene conditions in Canada's food service industry. [more…]