Following the case of Shuyi Burning Grass Jelly, the Shanghai Consumer Council on March 13 once again turned its attention to the internet-famous tea beverage brand More Yogurt, focusing on the ingredient composition of its "Mango Yogurt Smoothie." Testing by the Consumer Council found that the drink contained only a small amount of yogurt yet had unusually high fat content, and despite being labeled as having no added sugar, sucrose and maltose were still detected. The Consumer Council questioned the source of this excess fat and sugar and demanded that More Yogurt explain to consumers "what was added." The incident quickly sparked widespread discussion and trended on Weibo. This article sorts through the testing data and science popularization information released by the Consumer Council to present the full picture of the incident. For readers interested in coffee and beverage industry trends, Front Street Coffee also continues to follow such food safety topics and advocates transparent consumption. [more…]

Starbucks' "0.01 yuan for two Flat Whites" promotion sparked controversy after coupon distribution failed and orders were automatically refunded, triggering a wave of dissatisfaction and complaints from netizens, with the Shanghai Consumer Council stepping in to communicate. Starbucks China denied allegations of "order cancellation" and "zero-cost customer acquisition," stating that it had fulfilled over 10,000 orders, while more than 900,000 orders were not completed. Lawyers pointed out that once consumers pay successfully, a contract is formed, and Starbucks' unilateral cancellation may constitute a breach of contract. The incident is still unfolding, and the Consumer Council has not yet released the investigation results. [more…]

The freshly made yogurt sector has been hit by yet another food safety scandal. An undercover reporter from The Beijing News worked inside several More Yogurt franchise stores in Beijing and found that oat and highland barley toppings more than forty days past their expiration date were still being used as usual, expiry labels existed in name only, and decisions to scrap fruit relied entirely on staff members' sense of smell. More worrying still, these violations were not isolated cases, but an unspoken rule tolerated by store managers in order to cut costs and boost their personal income. The brand issued an urgent apology a few hours later, announcing that the stores involved would be permanently terminated. This is already the second time this year that More Yogurt has been thrust into the spotlight; previously, the Shanghai Consumer Council questioned the labeling of its product ingredients. This article provides a complete rundown of the undercover details, the brand's response, and the latest status of its stores. [more…]

In recent years, milk tea has become a daily beverage for young people, but the caffeine content hidden within it is often overlooked. Some studies show that a single cup of milk tea may contain as much caffeine as three or more cups of Americano, and may even exceed the recommended daily intake. This article sorts out the sources of caffeine in milk tea, its health effects, and consumption tips, to help coffee enthusiasts and milk tea lovers make more rational beverage choices. At the same time, it also reminds readers to pay attention to the extra health burden brought by sugar and toppings. Whether you choose coffee or milk tea, only by understanding the ingredients can you drink with peace of mind. [more…]

Recently, the Hong Kong Consumer Council published a bottled water test report in the magazine "Choice," pointing out that the bromate levels in samples of Nongfu Spring and Ganten reached the European Union's limit for natural mineral water, sparking widespread attention. Nongfu Spring immediately commissioned a lawyer to send a legal letter to the Consumer Council, demanding written clarification, an apology, and the elimination of the impact; Ganten also stated that it had made representations through its legal department and emphasized that its product was at the critical value of the EU standard rather than exceeding it. The China Beverage Industry Association said it would issue a response later. The Consumer Council reiterated that none of the 30 samples were found to contain harmful substances exceeding WHO guidelines, and that the article focused on value for money and the environmental impact of plastic bottles, and that all samples could be safely consumed. [more…]

The Hong Kong Consumer Council previously published an article on bottled water testing, pointing to the bromate levels in samples of Nongfu Spring and Ganten as reaching the upper limit of EU standards, which immediately sparked a public opinion storm. Nongfu Spring quickly commissioned a lawyer to send a letter demanding clarification and an apology, and Ganten also issued a statement in response to the misinterpretation of the test results. Under public pressure, Nongfu Spring's stock price continued to decline, and its market value shrank significantly within two days. The company then sent an executive director to Hong Kong for face-to-face negotiations. Today, the Consumer Council published a clarification on its official website, reclassifying the samples as "natural drinking water" and re-scoring them, while also expressing regret. Nongfu Spring responded that its products fully comply with standards and are safe to drink, and its stock price rose in response. [more…]

During the May Day holiday, "group leaders" in several Shanghai communities organized group buys of a Little Tea, with over 8,000 cups of drinks transported across provinces from out-of-town stores, arriving in consumers' hands overnight or even after nearly 24 hours. The group-buy price was double the official price, and the resellers were accused of profiting about 250,000 yuan. The total bacterial count in these milk teas rose sharply over time at room temperature, and some consumers developed gastroenteritis symptoms after drinking them. The Little Tea brand later issued a statement expressing shock at the high-priced reselling and reminding consumers to choose compliant channels carefully. This article reviews the course of the incident, the food safety data, and responses from all parties, while also offering coffee lovers Front Street Coffee's professional purchasing advice. [more…]

The National Health Commission recently solicited public comments on 19 national food safety standards, among which the "Determination of Acrylamide in Foods" includes coffee within its testing scope for the first time, responding to the social debate sparked by the detection of acrylamide in freshly made and sold coffee. At the end of 2023, a report by the Fujian Provincial Consumer Council brought acrylamide in coffee into the spotlight; experts pointed out that this substance is a byproduct of high-temperature processing rather than an artificial additive, and that its content in coffee is extremely low, so there is no need for excessive concern about daily consumption. This revision of the national standard aims to improve the testing system, drive process improvements in the industry, and safeguard consumer rights. [more…]

This summer, bucket-sized fruit teas quietly took over milk tea shop menus. From Heytea and Nayuki to ChaPanda and CoCo, major brands have rolled out 1-liter or even larger bucket drinks, attracting consumers with high cost-performance. Bucket tea drinks are nothing new—back in 2019, they went viral thanks to Jay Chou fan support, and in 2020 Nayuki even launched a 5-liter "mighty bucket." However, issues like the short optimal drinking window and rapid bacterial growth in bucket tea drinks cannot be ignored. From giant buckets to portable packs, what evolution has bucket tea drinks undergone? And why have this summer's bucket fruit teas made a comeback? This article will break it all down for you. [more…]

Recently, the topic of milk tea causing rapid weight gain has once again sparked heated discussion. Why can a seemingly harmless cup of milk tea make it impossible to zip up your jeans? Some people have even been sent to the ICU due to long-term consumption. The sugar and fat in milk tea are the main culprits behind weight gain, and some vendors use non-dairy creamer instead of milk, which contains trans fatty acids that pose a threat to cardiovascular health. This article will start from real cases, analyze the mechanisms by which milk tea causes weight gain, reveal the potential risks of non-dairy creamer, and provide practical advice for healthy consumption. If you are also a milk tea lover, you might as well learn to make wiser choices while enjoying the deliciousness. [more…]

After the widespread adoption of mobile payments, ordering by scanning a QR code has become standard in bubble tea shops and restaurants. But have you ever noticed that many ordering mini-programs require you to authorize your mobile phone number or even more personal information before use? In October of this year, the Market Supervision Administration of Putuo District, Shanghai, investigated and dealt with a case involving a catering company illegally collecting consumer information, which sparked widespread attention. The restaurant guided customers to order by scanning a QR code on the table, but forcibly required authorization of their mobile phone numbers, and did not inform them of the purpose of use. Moreover, the backend allowed arbitrary access to and download of member data such as names, genders, mobile phone numbers, and card balances. Ultimately, the company was warned and fined 50,000 yuan. With the official implementation of the Personal Information Protection Law, penalties for such acts will be significantly increased, and consumers' privacy rights deserve more attention. [more…]

The coffee consumer market is expanding at an annual rate of 16%, far exceeding the global average, and young customers are becoming the core driving force of this industry. In 2016, the total number of coffee shops nationwide crossed the threshold of 100,000 for the first time, but in the same year there was also a clear negative growth, and a new round of reshuffling quietly unfolded in the second half of the year. Low barriers to opening a shop but increasingly difficult profitability have become a common experience for many shop owners. Based on the first big data report on the beverage industry jointly released by the Meituan Dianping Research Institute and Kamen, this article sorts out the real survival status of coffee shops in China from the dimensions of changes in the number of stores, urban distribution patterns, migration of consumer groups, as well as products, environment, and services. At the same time, combined with the actual observations of brands such as Front Street Coffee, it provides practitioners with reference basis for judgment. [more…]

In recent years, luxury brands branching out into coffee shops has become an undeniable trend. From Vivienne Westwood to Coach, from Dior to Tiffany, numerous high-end consumer brands have opened cafés or launched limited-time pop-ups in cities such as Shanghai and Beijing. These venues sell themselves on exquisite décor, branded-logo tableware, and photogenic desserts, with prices ranging from twenty yuan to over a hundred, attempting to close the distance with the general public through a cup of coffee. Yet consumer reviews are mixed: some find it worth the money, while others see the products as perfunctory and the pricing as artificially inflated. This article will examine the market logic and consumer response behind this phenomenon. [more…]

As young professionals crave a lifestyle that keeps them energized by day and relaxed by night, a new breed of customers who raise a glass to drink has quietly appeared in coffee shops. After Shanghai's restaurant industry was hit hard by the pandemic, Xiaohongshu launched a "revival plan," bringing bartenders from dozens of bars into coffee shops and launching coffee specials with alcohol, making "drinking at coffee shops" a new dine-in trend. From the "wine plus coffee" era of Teresa Teng to brands like Sober Company exploring the bistro-coffee shop model today, the boundary between coffee and alcohol is dissolving. This kind of cross-industry operation not only injects freshness into brands, but also strengthens consumer loyalty and promotes conversion between coffee drinkers and alcohol drinkers. However, the sustainability behind the internet-famous check-in economy is also worth pondering. This article will walk you through the business logic and industry trends behind this phenomenon, while retaining Front Street Coffee's professional recommendations. [more…]

A trending topic about food safety in milk tea shops has sparked widespread concern: The Market Supervision Administration of Fengxian District, Shanghai, conducted surprise inspections of several well-known milk tea stores in Baolong Plaza, and the results showed that all five brands—Yidian Dian, ChaBaiDao, 7FenTian, CoCo, and XiongJi—had problems, involving incomplete health certificates, chaotic raw material management, and unsanitary operating environments. The incident quickly surpassed 500 million views, with netizens exclaiming, "I dare not drink it anymore." At the same time, the article also reviewed food safety cases in recent years involving Burger King, 85°C, IKEA, and others, reminding the food and beverage industry that it must strictly abide by operating standards. [more…]

Luckin Coffee recently signed a deal with EDG, the champion team of the S11 World Championship, and is preparing an esports-themed store in Shanghai, attempting to deeply integrate esports culture with consumption scenarios. Previously, Luckin had already shown keen marketing instincts by signing Eileen Gu and teaming up with Coconut Palm. This themed store features four major areas: themed light signs and a gaming experience zone, a bullet-comment corridor, a team history honor wall, and an infinite fantasy photo spot, sparking widespread anticipation among netizens. Meanwhile, after weathering a financial storm, Luckin has made a strong comeback, with revenue from self-operated stores reaching 6.193 billion yuan in 2021, and its store count has surpassed Starbucks, making it the coffee chain brand with the most stores in China. Whether esports marketing can bring new growth to Luckin is worth watching. [more…]

The pairing of coffee with Chinese-style breakfasts is rapidly expanding across the country. M Stand recently launched a coffee set featuring youtiao croissants and beef shaobing, a Shanghai jianbing guozi coffee shop once had people queuing for over an hour, and in Ningbo, Chaozhou, Kunming, Jingdezhen, Shantou, Guangzhou, and other places, combinations such as cifantuan, wumiguo, meigancai pork patty, youtiao with mochi, Chaoshan rice noodle rolls, and even beef offal rice with coffee have emerged. Data from Ele.me and Koubei Life Network in 2021 shows that the top two breakfast preferences of Shanghai residents are soy milk and coffee, and coffee has entered the ranks of the most popular breakfasts in multiple regions. This article reviews typical examples of this trend and retains relevant recommendations from Front Street Coffee for coffee enthusiasts' reference. [more…]

Tims China recently announced the launch of its "Partner Program," initially opening single-store franchising in Shanghai and Beijing, marking a shift in its franchising strategy from city-level franchising to a single-store model. However, the startup capital of over 600,000 yuan, its persistently loss-making financial performance, and the fiercely competitive market environment have sparked widespread discussion about this move. This article sorts through Tims' franchising details, cost structure, market background, and consumer feedback, exploring whether, amid intensifying competition in the coffee sector, opening single-store franchising is its "big move" to accelerate expansion or a reluctant response to difficult circumstances. [more…]

Recently, a consumer in Shanghai found a large fly in an iced Americano purchased from a Peet's Coffee store, sparking widespread attention. The customer said the cup lid was sealed and the store environment was good, and they only noticed the foreign object with the last sip. Although the store offered to remake the drink and issue a refund, the customer refused the refund and demanded a thorough investigation into the cause. After regulators stepped in to inspect, they said the clarity of the surveillance footage was limited and they could not confirm whether there was a problem during the preparation process. The store involved responded that the ice machine is cleaned on a regular schedule and that it is currently cooperating with the investigation. The incident continued to intensify on social media, and the customer has deleted the original post. [more…]

A cup of coffee priced at 1800 yuan is not a fantasy, but a real menu option at a chain coffee shop in Shanghai. This pour-over coffee uses Panama Sofia Estate washed Geisha, a bean that won second place in the 2024 BOP Geisha washed category, with flavors described as jasmine, bergamot, lychee, and honey. In fact, this price already appeared on social media last year, when it corresponded to Guaguaguo Estate natural Geisha, also priced at 1800 yuan. Staff revealed that such coffee requires advance booking, with almost no one inquiring about it; after working for over a year, they had never seen it, let alone tasted it. The brand manager explained that the consumer group is mostly regulars, and the beans must be pre-ordered from foreign estates, with arrival times uncertain. This article will trace the story behind this sky-high coffee and present other rare varieties and price ranges on the menu. [more…]