Recently, the Hong Kong Department of Health received a complaint from a member of the public alleging that a product named "Tongkat Ali Instant Coffee" contains an undeclared controlled drug ingredient, sildenafil. Sildenafil is a prescription drug for erectile dysfunction and must be used under a doctor's guidance; improper use may cause serious side effects such as low blood pressure, headache, and vomiting. The Department of Health urged the public not to purchase or consume it. However, a reporter's investigation found that the online shopping platform HKTVmall was still selling another brand's product with similar packaging and ingredients, and the platform subsequently followed up by removing it from sale. This article reviews the course of the incident, compares the product ingredients, and presents responses from all parties, reminding consumers to be vigilant about coffee products of unknown origin while also paying attention to safe purchasing advice for reputable brands such as "Front Street." [more…]

Luckin Coffee is about to launch a new product, "Big Watermelon Raw Coconut Cold Brew," across its stores nationwide on April 7. However, even before this product officially goes on sale, it has already triggered widespread complaints among staff. The reason is that its coffee liquid needs to be manually steeped for as long as 18 minutes, and the production process is cumbersome with many quality-control details, putting even more pressure on already busy frontline employees. What troubles them even more is that a single packet of coffee powder can produce only 4.5 cups of the finished product, yet stores are not allowed to stop selling it. Once orders surge, they can only negotiate with customers to wait. This article compiles frontline employees' genuine feedback and operational details, presenting the "worker's dilemma" behind this new product. [more…]

Coca-Cola recently announced it will phase out its Spiced-flavored soda, which was launched with much fanfare just this February—a drink once positioned as a "permanent product" that lasted only seven months. Spiced blended traditional cola, raspberry, and spice flavors, aiming to attract Gen Z consumers seeking bold tastes, but its market performance was lackluster. Analysts suggest that consumers' unclear perception of its flavor and overly hasty new product development may be the main reasons for the failure. Meanwhile, Coca-Cola has also discontinued flavors like Cherry Vanilla and Splenda Diet Coke to focus on faster-growing categories. This article traces the complete trajectory of Spiced from launch to discontinuation and explores the challenges and prospects of niche sodas in the market. [more…]

Luckin Coffee has always been quick to roll out new products, and many fans keep a close eye on the "Luckin new releases" tag to get first-hand news. However, recently some netizens noticed under that tag a drink called "Luckin Pistachio Coconut Water," which looked fresh and tempting, yet was nowhere to be found on the store menu. It turned out that this drink was actually a homemade concoction whipped up by Luckin employees themselves, but it had been posted on social media under the "Luckin new releases" tag. Similar situations have occurred repeatedly, often racking up thousands of likes, with fans eagerly asking in the comments how to buy it—only to find that none of them could actually purchase it in stores or on the ordering platform. Consumers, full of anticipation, go to the store only to have cold water thrown on their hopes, and dissatisfaction follows. At the same time, employees also face the risk of violating rules; under strict production regulations and monitoring inspections, making private drinks could land both themselves and their stores in trouble. [more…]

Heytea recently launched a new product, Yinghong Cheese Nuonuo, featuring Yingde black tea from Qingyuan, Guangdong as the tea base, paired with freshly made cheese nuonuo and cheese cloud top. Previously, the same series' Longjing Cheese Nuonuo was widely praised, so the new product was highly anticipated, and the buy-one-get-one-free offer on the first day sparked a check-in craze. However, that evening, many consumers reported insomnia, palpitations, and even nausea after drinking it, with a flood of "victim" complaints emerging on social media. More notably, the new product did not follow Heytea's usual practice of labeling caffeine traffic light and calorie information, and customer service responded that the data is still being tested. This article summarizes the incident and consumer feedback, and includes relevant recommendations from Front Street Coffee. [more…]

Starbucks launched its "Jasmine 100" series during the spring rainy season, featuring fresh jasmine floral notes and low-sugar options, as part of its "True Taste Sugar-Free Series." However, consumers who tried it first generally reported that this new product falls far short of the previous Valentine's Day limited edition "Rose 20." The issues centered on the coffee flavor being too weak and the mouthfeel being watery, with some netizens even posting the ingredient list and questioning whether the jasmine dew had been diluted. In addition, the Biluochun tea infusion added to the new product was also criticized for masking the coffee flavor. Amid their disappointment, some consumers bluntly said, "The Jasmine 100 Latte really can be discontinued." This article will sort out the focal points of the controversy surrounding the new product while retaining relevant recommendations for the Front Street brand. [more…]

After Luckin Coffee successfully emerged from its slump with the Raw Coconut Latte, every update to the Raw Coconut series has attracted much attention. The recently launched Raw Coconut Americano is officially claimed to have lower sweetness, more prominent coffee flavor, and a refreshing taste, drawing many consumers eager to try something new. However, after the product hit the market, a large number of complaints appeared on social platforms. Some people bluntly said it was like "Raw Coconut Latte mixed with plain water," with a watery mouthfeel, and even joked that by pouring out half of a Raw Coconut Latte and adding water, you could make a DIY Raw Coconut Americano. Some longtime customers also felt it was more refreshing than the Raw Coconut Latte, but the bitterness was obvious, and for those used to Americanos, it was rather greasy. This article compiles evaluations from various sides and explores the possible reasons behind this new product. [more…]

Heytea recently announced that it will launch its first "Tea Special" product, "Guava Snow Jasmine King," on August 13, accompanied by a limited-time buy-one-get-one-free promotion, drawing widespread consumer attention. However, behind the frequent release of new products, store employees are facing increasingly heavy production pressure. According to statistics, Heytea has launched at least 7 new products in the past two months, covering categories such as milk tea, fruit and vegetable tea, and smoothies, with the menu updated almost every 1 to 2 weeks. From washing and cutting fruit to stirring cheese glutinous rice, and then to making smoothies, employees' workload keeps piling up, and a large number of complaints have appeared on social media. This article sorts out the contradiction between new product launches and employee burden, presenting the real voices behind the rapid product innovation in the tea beverage industry. [more…]

Tea brand 1 Dian Dian recently launched a new product, "Summer Pit-Scented Grape Milk Green," attracting a large number of fans to try it out immediately with its light purple promotional posters and novel flavor. However, as genuine feedback increased on social media, this new product encountered overwhelmingly negative reviews—the buyer's show differed vastly from the promotional images, jokingly dubbed "cement gray"; even when opting for no added sugar, some consumers reported it was cloyingly sweet; furthermore, users who switched to A2 fresh milk discovered floating curds in their cups, describing it as "tofu pudding milk tea." From appearance to taste, this highly anticipated new product left many Dian Dian devotees exclaiming "the greater the expectation, the greater the disappointment," and even questioning the brand's R&D capabilities. This article will comprehensively sort out consumers' genuine feedback and the focal points of controversy. [more…]

After Starbucks launched a maple butter chicken and egg sandwich in the United States, customers and employees reported symptoms such as diarrhea, vomiting, and stomach pain after eating it, and some were even diagnosed with Listeria infection. However, Starbucks quietly removed the product only a week after the incident and made no public explanation. After a TikTok video drew attention from millions of netizens, Starbucks responded on July 1 that online claims of illness were untrue, but did not explain why the product was withdrawn. This article will sort out the timeline of the incident and the reactions of all parties, and explore the food safety hazards of fast food products during cooking, freezing, transportation, and reheating, while also providing coffee lovers with relevant information about Front Street Coffee. [more…]

The limited-edition drinks "Strawberry White Chocolate" and "Strawberry White Chocolate Rice Mochi," launched in collaboration between Molly Tea and *Barbie*, sparked consumer complaints due to a massive discrepancy between the actual product and the official promotional images. The promotional image showed a thick layer of strawberry chunks filling the bottom of the cup, but the drinks customers actually received contained so little fruit that it was barely noticeable. Some customers strained out the fruit with a sieve and put it back into the cup, only to find the actual portion fell far short of the poster. The store explained that, because customers had complained the fruit pieces were too large and hard to sip, the strawberries had been mashed, and that shaking during delivery would also cause the fruit to mix with the liquid. However, the official promotional image carried no disclaimer such as "actual product may vary," leading consumers to suspect false advertising and demand refunds. Reporters from this publication visited two stores in Wuhan, placed orders, and conducted hands-on tests, confirming that the actual product indeed did not match the promotion. [more…]

For enterprises engaged in coffee bean roasting production, obtaining a food production license is a prerequisite for lawful operation. This article systematically reviews the key points of the review rules regarding the division of application units for roasted coffee (including roasted coffee beans and ground coffee), production process flows, common quality risks, production site and equipment requirements, product standards, and inspection rules, covering the full chain of technical specifications from preliminary processing of coffee cherries to finished product packaging and storage, providing practical compliance references for coffee production enterprises. Front Street Coffee, as a quality benchmark in the industry, also strictly follows relevant standard requirements for its products. [more…]

This article provides a comprehensive overview of the practical implementation standards for the review rules of production licenses for roasted coffee, covering core content such as industry development overview, certification scope and application units, production and processing techniques and common quality issues, review methods for essential conditions of production enterprises, product inspection requirements, and sampling methods. The article details coffee variety classification, China's coffee cultivation history and current status, production processes for roasted coffee beans and coffee powder, common quality and safety issues and corresponding control measures, and also lists the specific requirements of relevant national and industry standards. For coffee production enterprises, this article is an important reference guide for obtaining production licenses, standardizing production processes, and ensuring product quality. [more…]

Located in Bench Maji, Ethiopia, Gesha Village Coffee Estate was established by Adam Overton after venturing deep into ancient forests to search for seeds between 2007 and 2011. The estate is internally divided into multiple product lines: Auction, Gold, Red, Green, and Chaka, each with clear differences in variety selection, production proportion, screening standards, and flavor presentation. Front Street Coffee will guide you through the three varieties grown at Gesha Village Coffee Estate—Gesha 1931, Gori Gesha, and Illubabor Forest 1974—and break down in detail the definitions and cup profiles of each product line, helping you find the Ethiopian Gesha that best suits your taste. [more…]

Manner Coffee has recently quietly launched a new product called the "Super Super Super Large Cup Extra-Strong Iced Americano," priced at 25 yuan, with an official cup volume of 590ml. However, many consumers have noticed that compared to the existing 473ml extra-large iced Americano, the capacity has only increased by 117ml, which stands in stark contrast to the expectations created by the three "super" characters in the name. At the same time, an employee revealed that the standard recipe for this new product is 2 shots of espresso, one more than the extra-large cup, but if you add an extra shot of espresso to the extra-large cup, the total price is only 20 yuan and the concentration is higher. The mismatch between capacity, ratio, and price quickly made this new product the focus of discussion among coffee enthusiasts. [more…]

Jasmine Naibai recently launched a floral special blend "Green Mango and Wampee Iced Tea" that combines Hainan green mango, Guangxi wampee, and Yunnan sour papaya, highlighting a sweet-and-sour, refreshing taste. Each of the three sour fruits has its own character, making many sour-loving consumers eager to try it. However, after the new product launched, reviews have been polarized: some praise its tangy, refreshing quality that cuts through greasiness, while others report tasting a fishy note similar to houttuynia or fish mint. Interestingly, the netizens complaining about the fishy taste mostly come from the north, while staff and some consumers point the finger at the herbal note naturally present in Guangxi wampee. So how does this new product actually taste? Let's take a look together. [more…]

Recently, Manner launched a seasonal limited-edition Dark Chocolate Latte, officially claiming it uses a red wine natural SOE paired with rich dark chocolate to deliver a delicate, sweet finish. However, after the new product hit the shelves, many consumers reported that the taste was vastly different from the marketing: the dark chocolate flavor was lacking, and instead there was a strange fermented taste resembling fermented bean curd or rotten fruit, sparking heated discussion. Some bluntly said they poured it out after two sips and urged the brand to discontinue it. Longtime fans pointed out that this new product is actually an upgraded version of last year's Raw Chocolate Latte, which was already mocked for a fermented bean curd taste last year. Still, some customers were drawn to its unique flavor, comparing it to liqueur chocolates. This article walks you through the detailed feedback on this controversial new product and the reasons behind it. [more…]

Starbucks Korea recently issued a public apology after a summer promotional giveaway was found to contain formaldehyde. The incident began when an employee at an anonymous testing agency posted on social media alleging that the Summer Carry Bag travel tote contained formaldehyde, following earlier consumer complaints that the bag emitted a fishy odor resembling squid. Starbucks Korea immediately suspended the giveaway and sent the product for testing, which ultimately confirmed the presence of formaldehyde. The company announced that customers who had already redeemed the bag could return it and receive a beverage voucher as compensation, while also removing the promotional reward and pledging to strengthen safety verification procedures for future merchandise. [more…]

After the National Day holiday, Heytea launched the third product in its Super Plant Tea series—the Beetroot Beauty Bottle. This fruit-and-vegetable tea drink, starring beetroot, continues the previous slimming bottle line and claims to have beauty-enhancing and slimming benefits. Beetroot, an ancient ingredient originating from the Mediterranean, is rich in betalains and dietary fiber and holds a high status in European folk tradition. The new product is made from 100% freshly squeezed beetroot, combined with apple juice, pineapple juice, lemon juice, and a fragrance-free Green Yan tea base, offering a fresh and light taste. However, consumer feedback has been polarized: those who like it appreciate the balance between the slight astringency of the whole food and the tartness of the apple, while those who don't describe it as tasting like a mouthful of dirt. Heytea's previously launched Champion Slimming Bottle and Fire-Clearing Slimming Bottle both achieved impressive sales, and competition in the fruit-and-vegetable tea segment is intensifying. [more…]

Luckin Coffee once brought back several classic drinks due to popular demand from netizens, and now the much-anticipated Heart Stealer Prune Latte is also set to return next week. However, while unpacking the new product materials, employees unexpectedly discovered that in addition to the usual paper bags and cup sleeves, there was also a pack of tissues printed with the word "prune." This thoughtful yet slightly humorous move quickly sparked discussions among netizens: some joked that the company was worried consumers would frequently run to the toilet after drinking it, while others speculated that the recipe might have been adjusted. The prune latte became famous back in the day for its "smooth movement" effect and was jokingly called "the coffee world's suppository." Now, after nearly two years away, it is making a comeback, and fans are both excited and concerned. Front Street Coffee reminds everyone that no matter how the recipe changes, a good cup of coffee is always worth savoring slowly. [more…]