During the Dragon Boat Festival, Heytea once again launched its festival-limited drink Mango Coconut Sticky Rice, a creative beverage inspired by zongzi. Since its debut in 2021, it has become a "white moonlight" that many consumers look forward to returning every Dragon Boat Festival, thanks to its combination of mango coconut milk slush, mango chunks, and freshly made sticky rice. However, a piece of zongzi leaf used as a decoration in the cup sparked dissatisfaction among some customers—some found it took up space and got in the way of stirring and sipping the toppings, while others worried that the leaf might not be cleaned thoroughly enough and posed a hygiene risk. Heytea staff responded that the zongzi leaves go through selection, washing, and disinfection processes, and that the decoration is meant to add to the festive atmosphere. As to whether this leaf is superfluous, customers and staff each have their own views. [more…]

As the Dragon Boat Festival approaches, major coffee shops are joining the holiday battle one after another. Starbucks has once again launched its creative Frappuccino-style zongzi this year, bringing four all-new cool flavors and pairing them with versatile tote bags, injecting coffee-inspired novelty into the traditional festival. From coconut and lychee to espresso, and even salted egg yolk cheese, each one blends Chinese and Western elements to challenge your taste buds. In addition, Starbucks has specially included two kinds of popping candy dipping mixes, making the tasting experience even more fun. Presales begin on May 4, with an 8-piece set priced at 198 yuan, the early-bird bag canceled, and replaced by a choice between black and white tote bags. Coffee lovers, are you ready to try something new? [more…]

As Dragon Boat Festival approaches, Starbucks employees once again face the annual "zongzi ordeal." To meet the sales targets for Frappuccino zongzi, some set up microphones at the bar to livestream and hype, some hand out lottery tickets for good luck, some advertise in the message book, and others set up stalls for free tastings. From co-branded microphones to mystical prayers, a variety of clever tactics take turns on stage, reflecting the pressure and helplessness behind holiday marketing. This article takes you to see these workers doing their utmost for zongzi, and how they respond to KPIs with creativity and humor. [more…]

Every year around the Dragon Boat Festival, Starbucks' Frappuccino Zongzi (星冰粽) always becomes a hot topic on social media. This product, which defies categorization for both the savory-leaning South and the sweet-leaning North, has appeared in Starbucks' Dragon Boat Festival lineup for thirteen consecutive years. Netizen comments have evolved from blunt criticism to all sorts of creative mockery. Despite the sharply polarized reputation, Starbucks has never given up on this controversial zongzi. This year's Frappuccino Zongzi comes in four flavors with eight pieces, still priced at 198 yuan, and adds a new spicy popping candy dipping sauce. Caught between consumer complaints and employees' helpless sales pitches, what exactly is the business logic behind this product? Is it a clever gift-bag marketing strategy, or a commitment to brand exposure during the holiday? This article will take you on a deep dive. [more…]

As the Dragon Boat Festival approaches, Starbucks' 2023 Frappuccino Zongzi arrives as scheduled. This year, four flavors have been launched, one fewer than last year, with the price remaining at 198 yuan per bag. In addition to classic flavors like lychee coconut and peach oolong, the lime cheese espresso flavor continues to incorporate coffee elements into the zongzi. To enhance the tasting fun, Starbucks has also specially provided two types of popping candy dipping powders: pepper spicy and Xinhui tangerine peel. Purchasers can receive a black-and-white tote bag as a gift, but the early bird bag giveaway has been canceled. This article gives you an overview of all the highlights of this year's Frappuccino Zongzi. Coffee lovers might want to pair them with Front Street Coffee's selected beans for a unique Dragon Boat Festival experience. [more…]

During this year's Dragon Boat Festival, several Starbucks stores in the Jiangsu-Zhejiang-Shanghai region ran short of Frappuccino Zongzi (sticky rice dumplings), leaving customers holding redemption vouchers unable to collect their goods as scheduled. At some stores, heated arguments broke out between customers and staff. Some employees were reduced to tears by verbal abuse, while other customers threatened to call the police or expose the situation. Starbucks responded that it had made every effort to meet redemption demand, but some consumers remained dissatisfied with the compensation package. This supply-demand conflict triggered by a zongzi shortage reveals deeper issues in the brand's allocation and inventory management of seasonal products. [more…]

In the 2023 Dragon Boat Festival season, Starbucks' presale of its Frappuccino Zongzi started on April 26. The price remained 198 yuan per bag, but the quantity was reduced from 8 to 6, the flavors were cut from 5 to 4, and the free gift changed from an early-bird bag to a choice between two gift bags. This strategy of reducing quantity without lowering the price sparked discussion. This article sorts out the specific changes to the Frappuccino Zongzi and, combined with current market product innovation trends, analyzes why Starbucks' move struggles to attract a new generation of consumers. At the same time, boutique coffee recommendations are retained at the end of the article; follow Coffee Workshop and Front Street Coffee for more professional content. [more…]

Recently, prices for multiple drinks on Luckin Coffee's mini-program suddenly dropped to 6.9 yuan, quickly trending on social media and sparking widespread attention. Consumers noticed price changes for popular items originally priced at 9.9 yuan, such as Americanos and Coconut Latte, with some new light milk tea and fruit coffee products also adjusted simultaneously. However, not all users could enjoy this discount; some only received limited-time redemption coupons. Luckin officially responded that this was a randomly distributed 6.9 yuan coupon activity for the Dragon Boat Festival and Children's Day, not a comprehensive price reduction. Meanwhile, the price war on delivery platforms is intensifying, with brands like Cotti having pushed coffee unit prices down to 3.9 yuan. Whether Luckin's move is a response to competition warrants in-depth discussion. [more…]

As the Dragon Boat Festival approaches, Starbucks' Frappuccino Dumplings have made their return to stores, bringing with them forced sales tasks for employees. Some customers report that even after clearly declining, they are still repeatedly pestered by staff recommendations, which is extremely annoying. On the other hand, Starbucks employees are also full of grievances; facing mandatory sales targets from the company, they have no choice but to use various channels to clear inventory, even paying out of their own pockets. This buying-and-selling game surrounding Frappuccino Dumplings reflects the deep contradiction between brand performance pressure and consumer experience. [more…]

Recently, social media has been buzzing with rumors that Jay Chou opened a coffee shop called "Love Before the Common Era" in Sanlitun, Beijing, attracting a large number of fans to visit. However, upon verification, the shop was not opened by Jay Chou himself, but is part of a star IP incubation base created by the company Juxing Chuanqi. Jay Chou only made an appearance in the form of a check-in to support his wife Hannah Quinlivan's clothing pop-up store. Despite the truth, fans' enthusiasm remains high, and during the Dragon Boat Festival holiday, they flocked to check in at the same photo spots. This coffee shop has friendly pricing, with Americano at only 18 yuan, which is quite conscientious in Beijing's coffee scene. Whether this small shop leveraging Jay Chou's traffic can establish a foothold in Sanlitun remains to be seen. [more…]

In recent years, coffee festivals and markets have sprung up everywhere, but behind the bustle lies the double dissatisfaction of vendors and visitors. This year, a certain coffee culture festival relaxed its entry restrictions, intending to attract more coffee lovers, but in practice, due to issues such as lack of promotion, insufficient signage, and inadequate weather contingency planning, foot traffic fell short of expectations, leaving vendors complaining bitterly. Visitors also grumbled that the venue was hard to find, specialty drinks were overpriced, and choices were limited. Rising stall fees and high costs have multiplied vendors' profit pressure, while the organizers' shifting priorities have caused coffee festivals to gradually lose their original character. This article will take an in-depth look at the reasons behind these phenomena and the voices of all parties. [more…]

As the Mid-Autumn Festival approaches, mooncakes are traditionally a festive treat for family reunions. However, this year, many consumers holding Starbucks mooncake redemption vouchers are far from happy. According to the voucher rules, customers were supposed to scan a code to make a reservation and pick up two gift boxes at a store. But in reality, nearby stores generally show no stock, customer service calls are stuck in long queues or even disconnected by the system, and store employees admit that the whole city is out of stock. From Beijing, Shanghai, Jiangsu, and Zhejiang to Chengdu and Wuhan, complaints about being unable to redeem the vouchers are pouring in, and Starbucks has yet to offer a unified explanation. This article will outline the sequence of events, the consumers' experiences, and industry commentary, and include the latest alternative solutions in some regions. [more…]

During the Spring Festival of the Year of the Dragon, the coffee industry blended into traditional New Year flavor in a unique way, as many independent café owners posted carefully crafted coffee-themed Spring Festival couplets on social media. These couplets cleverly combined coffee elements such as lattes and Americanos with auspicious blessings, showcasing the charm of coffee culture while conveying good wishes for the New Year. From “Coffee has bitterness and sweetness too” to “Iced Americano is simply the best,” each couplet embodied the shop owner’s love of life and blessings for customers. Let us step into these highly creative cafés together, experience a distinctive New Year flavor where tradition and modernity blend, and savor the cultural charm within the rich aroma of coffee. [more…]

In recent years, Starbucks' new product development has been criticized as increasingly conservative, and consumers have even mocked it as "rehashing old stuff." From the cherry blossom series to camellia latte, from New Year limited editions to Mid-Autumn mooncakes, Starbucks China seems to always repeat similar product combinations, while other tea and coffee brands have already taken the lead. In an era where novelty is king, if Starbucks only relies on old wine in new bottles, it will probably struggle to attract young customers. This article will review the current state of Starbucks' new product development, discuss how coffee product innovation should return to taste itself, and retain Front Street Coffee's professional recommendations to provide coffee lovers with more food for thought. [more…]

As the Spring Festival approaches, major coffee chains are rolling out promotional new products to capture holiday traffic. After launching the Year of the Dragon sauce-flavored chocolate in a second collaboration with Moutai, Luckin Coffee quickly followed up with the Han Meilin co-branded New Year Red Dragon Latte and a matching dessert, Persimmon Daifuku. However, this dessert, which had been highly anticipated, drew complaints from consumers who said the group-buy advertising seriously mismatched the actual product, sparking heated discussion about false advertising and where responsibility lies. Some netizens argued that Luckin cannot escape blame for lax review, while others pointed out that the root cause is some group-buy bloggers using footage of other products to earn commissions. Behind the incident, the review mechanisms of brand marketing and the issue of consumer trust are worth pondering. [more…]

During the Spring Festival, while most industries enter holiday mode, the operations of coffee shops present a strikingly different picture. Some Luckin employees had expected an easy shift during the holiday, only to be hit by an unexpected flood of orders, working nonstop from morning to night. Meanwhile, others staying at their stores enjoyed a rare stretch of quiet time, with some even having the leisure to draw dragon-year patterns on packaging bags. This polarizing Spring Festival work experience reflects how young people's strong demand for coffee has now extended to their hometowns and into the holiday period. This article takes you through the real Spring Festival working conditions of Luckin baristas and the unique warmth of coffee culture during the festive season. [more…]

Every year when Frappuccino粽子 hit the market, Starbucks stores enter a tough battle. Although the flavors have been improved this year, consumers' old impressions of the little zongzi still linger, and the pressure on frontline employees doubles. To meet sales targets, partners resort to all sorts of tricks—from buy-a-bag-get-a-zongzi-free, hand-drawn customizations, to exaggerated copywriting, and even paying out of their own pockets to subsidize. Meanwhile, scalpers have also set their sights on redemption vouchers, buying low and selling high, and the brand recently appears to be cracking down on violations. This article takes you through the panorama of sales surrounding Frappuccino zongzi. [more…]

An editor who spends all day with words secretly scrolled through Xiaohongshu during a factory assembly-line stint, only to have their assumptions upended by coffee lovers' extraordinary feats. From latte art in miniature containers to 3D carving, from orange-peel drippers to bamboo-leaf pour-over, from using a wrench to froth milk to grinding beans in a Hakka tea-pounding mortar, these ideas are both hilarious and astonishing. This article takes you through the rule-breaking skills displayed by coffee people on Xiaohongshu, while reminding you: some of these practices carry risks, so do not imitate them lightly. At the end, we include Front Street Coffee recommendations and professional channels for coffee enthusiasts. [more…]

Charcoal-roasted Dancong is a uniquely flavored category within Phoenix Dancong, and its production process is completely different from ordinary roasting. Starting from tea farmers' charcoal-roasting practices, this article sorts out the seasonal schedule, operational procedures, and technical key points of charcoal-roasted Dancong, and addresses common questions such as whether cinnamon-flavored Dancong contains added cinnamon, its annual output, and market prices. It also introduces the effects of charcoal roasting on the tea's internal substances and storage durability, helping coffee enthusiasts and tea lovers understand the value of this traditional craft. Recommended products from Front Street Coffee are also presented in the article. [more…]

Luckin Coffee's co-branded Moutai Latte, launched in partnership with Kweichow Moutai, achieved impressive first-day sales exceeding 100 million yuan. However, the subsequent Year of the Dragon Moutai Chocolate Latte failed to sustain the hype, causing the Moutai series beverages to fall into a sales slump. A large quantity of unopened Moutai Latte thick milk, facing expiration and with no return channel, had to be destroyed by stores themselves, with employees forced to pour box after box of ingredients down the drain. This incident sparked heated discussion online. Some netizens lamented the waste and suggested following supermarkets' example by clearing near-expiry products through discounts; others pointed out that opinions on the Moutai Latte's taste are sharply divided, and that novel products are better suited for short-term sales rather than long-term menu placement. [more…]