Shanghai recently issued the "Implementation Measures for the Administration of Food Business Licensing and Filing in Shanghai," effective from May 10, 2024. The new regulations abolish secondary-category licensing items and support mixed multi-format operations, allowing coffee shops, bars, and others to coexist in the same storefront, while non-catering stores such as bookshops and clothing stores can also apply for a business permit to make beverages on-site. At the same time, "made and sold on-site" has been adjusted to "made and sold on the premises," the 19 business catalog items have been simplified into 4 categories—hot food, cold food, raw food, and self-made beverages—and the 6-square-meter production site restriction has been removed. In response to the long-disputed "smashed cucumber" issue, the new regulations allow a dedicated area only. Whether the policy benefits can activate the market and ensure food safety still needs time to be tested. [more…]

A trending topic about food safety in milk tea shops has sparked widespread concern: The Market Supervision Administration of Fengxian District, Shanghai, conducted surprise inspections of several well-known milk tea stores in Baolong Plaza, and the results showed that all five brands—Yidian Dian, ChaBaiDao, 7FenTian, CoCo, and XiongJi—had problems, involving incomplete health certificates, chaotic raw material management, and unsanitary operating environments. The incident quickly surpassed 500 million views, with netizens exclaiming, "I dare not drink it anymore." At the same time, the article also reviewed food safety cases in recent years involving Burger King, 85°C, IKEA, and others, reminding the food and beverage industry that it must strictly abide by operating standards. [more…]

Shanghai's food and beverage industry is steadily resuming work and reopening, but some stores have neglected food safety, a bottom line, amid the busyness. Recently, law enforcement officers from the Jing'an District Market Supervision Bureau found during an inspection that the Manner Coffee Wujiang Road store had problems such as dirty and messy environmental hygiene and food not being stored according to regulations. Waste was scattered on the floor at the scene, food for sale was placed directly on the ground, and Meiji milk that needed refrigeration was also left casually. Because it is suspected of violating relevant provisions of the Food Safety Law, the store has been officially placed under investigation. The regulatory authorities remind food and beverage units to strictly fulfill their primary responsibilities and ensure the safety of meals served. [more…]

A customer noticed that a packing employee was wearing nail art while picking up an order at Cotti Coffee, considered this a food safety hazard, and subsequently complained to the brand. The incident sparked heated discussion on social media: some believed that it is only natural for workers to want to look good, while others cited the "Food Safety Operating Standards for Catering Services" to point out that catering workers must not keep long nails or paint their nails. Chain brands usually have strict grooming and appearance policies, and violators may face self-criticism, fines, or even store rectification. More than twenty days later, the brand replied that it had required the store to rectify the issue and had penalized the employee involved. Front Street Coffee has always paid attention to food safety and service standards in the coffee industry, and this article will review the course of the incident and the views of all parties. [more…]

Beijing Naixue Catering Management Co., Ltd. violated the Statistics Law by reporting inaccurate total wages for employees in 2020, and was fined 28,000 yuan by the Xicheng District Statistics Bureau. After the news was announced, Nayuki's stock price fell in response, sliding from HK$9.35 per share to HK$9.25, and by December 3 it had dropped further to HK$8.84, hitting its lowest record since listing. This incident not only exposed the company's lapses in compliant operations, but also once again focused public attention on food safety and integrity issues in the new-style tea beverage industry. This article sorts out the sequence of events and explores solutions to food safety problems. [more…]

Recently, a video showing a Mixue Bingcheng store operating inside the surgical building of the new campus of Hefei Second People's Hospital in Anhui has sparked heated discussion on social media. The video shows that the store is located next to Laoxiangji, with each occupying spots near the elevators on opposite sides of the building, jokingly called the "left and right guardians" by passersby. Hospital authorities confirmed that in addition to Mixue Bingcheng, chain brands such as Luckin Coffee are also operating normally in the building. Netizens have mixed views on this. Some joked about having milk tea and ice cream covered by medical insurance, while others expressed concern about food safety and the impact on the hospital's quiet environment. Supporters, however, believe that this move addresses the dining needs of patients' families and medical staff, making it a convenience for the public. [more…]

Wanting to open a coffee shop—having the funds in place is only the first step. What really gives many entrepreneurs a headache is the complicated and cumbersome licensing procedures. From business registration and food business permits, to health, tax, and fire safety, and then to the special approvals for alcohol and roasted coffee, every single item determines whether the shop can operate legally. This article will systematically sort out the various certificates and application processes required to open a coffee shop, helping you clarify your thinking and avoid detours. At the same time, we will also discuss practical points such as site selection strategy, startup capital estimation, and equipment procurement. At the end of the article, Front Street Coffee's contact information is attached; you are welcome to exchange ideas on specialty coffee bean selection and shop-opening experience. [more…]

After two Starbucks stores in Wuxi were exposed for food safety issues, they not only faced dismissal of all staff and suspension for rectification, but also received administrative penalties totaling 1.37 million yuan. This incident triggered widespread public discussion on the current state of food safety management in the chain catering industry. Judging from the surprise inspections by market supervision bureaus across various regions, although the vast majority of stores were not found to have serious violations, management loopholes such as non-standard scrap records, missing disinfection records, and inadequate implementation of employee personal hygiene remain common. This article will review the incident and the details of the penalties, analyze the imbalance between Starbucks' internal supervision and cost control, and explore the importance of producer self-discipline and social oversight behind food safety issues. [more…]

Nayuki Tea has once again been thrust into the spotlight due to food safety issues. The Market Supervision Administration of Jing'an District, Shanghai, recently imposed a penalty on Nayuki's Shanghai Meilongzhen Plaza store for selling expired grape-flavored cakes to consumers, with a fine of 50,000 yuan. This is not an isolated case—since its listing on the Hong Kong Stock Exchange in June this year, Nayuki's stores have repeatedly been exposed for food safety scandals such as cockroach infestations, spoiled fruit, and excessive bacterial counts. Consequently, its stock price has plummeted from the issue price of HKD 19.80 to around HKD 9, leading to a significant drop in market value. From being the "first stock of new-style tea drinks" to being plagued by negative news, Nayuki's brand reputation is facing a severe test. [more…]

Nayuki received a fine for a false advertisement regarding mulberry ingredients, drawing attention to its brand marketing methods. This is not the first time Nayuki has been embroiled in controversy; since its listing, multiple stores have been exposed or penalized for food safety issues. Meanwhile, Nayuki has been trying to connect with young consumers through cultural, artistic elements, and social marketing. From high-priced tea drinks to loss-making financial reports, to closing its largest store and establishing a new company, Nayuki is seeking a new path to survival. This article reviews the sequence of events, historical penalty records, and the multiple challenges the brand faces in marketing and operations, and explores the core of competition in the new tea beverage industry. [more…]

Luckin Coffee's store hygiene management has always been a hot topic online, especially the high frequency of employee handwashing and the meticulous standards, which have even earned them the nickname "Handwash Hero" of the coffee world. From washing hands on the hour, to mandatory cleaning after touching items, to full-scale deep cleaning before quality control inspections, Luckin's dedication to hygiene is almost obsessively strict. Meanwhile, many consumers and employees have shared their personal experiences, with some joking, "I really dislike Luckin, but I won't allow anyone to say it's not clean." In an era where food safety in the restaurant industry frequently draws attention, what exactly does this strict quality control signify? This article compiles a wealth of genuine feedback from frontline employees and consumers to give you an inside look at the various details of Luckin's store hygiene management. [more…]

After the adjustment of pandemic control policies, coffee beverage shops did not usher in a consumer rebound as expected, but instead fell into the predicament of "no customers during lockdowns, no staff after reopening." Announcements of coffee shop closures due to infections among owners or employees frequently appeared on social platforms, takeout orders piled up with no one to accept them, and subway passenger flow data dropped significantly. The catering industry faces dual pressures of rent and operating costs at the year-end juncture, and experts expect it will need to endure several months of chaos before gradually recovering. This article reviews the real situation of the coffee beverage industry after the pandemic reopening and retains relevant recommendation information about Front Street Coffee. [more…]

For pet owners, whether they can bring their furry companions along when going out for a cup of coffee or milk tea is often a vexing question—many shops do not clearly indicate whether pets are allowed inside, leaving owners with little choice but to forgo the purchase. However, this situation is quietly changing. On August 23, Chagee's first batch of pet-friendly stores was officially announced as open, located in four cities—Changsha, Kunming, Hangzhou, and Shijiazhuang—with more cities to follow. So-called pet-friendly not only means not excluding pets, but also includes providing dedicated facilities and services for pets and their owners, such as water bowls, poop bags, and litter boxes, advocating harmonious coexistence between people and pets. On social media, pet-owning netizens responded enthusiastically, though some also expressed concerns about hygiene and epidemic prevention. The pet economy reached 592.8 billion yuan in 2023 and is projected to surpass 811.4 billion yuan by 2025, and tea beverage brands are turning their eyes to this piece of the pie. This article will focus on Chagee's pet-friendly initiatives to explore the opportunities and controversies surrounding the tea beverage industry's foray into the pet economy. [more…]

As the soul ingredient of milk tea, the freshness of tapioca pearls is directly related to consumer health. Recently, a Yidian Dian store at Zhoushan Ruxin Plaza was fined 15,000 yuan by regulatory authorities for using expired tapioca pearls to make and sell Bubble Milk Tea and other drinks. An investigation showed that the store involved not only used ingredients beyond their shelf life, but also failed to establish purchase inspection records as required. This is not the first time Yidian Dian has been involved in a food safety controversy; previously, a Fuzhou store was reported to have had a bug found in its milk tea. As the peak season for summer beverage consumption arrives, food safety issues have once again sounded the alarm. [more…]

As competition in the new-style tea beverage sector reaches a fever pitch, Nayuki was the first to list on the capital market, claiming the title of "the first stock of new-style tea drinks" and was once regarded as an industry benchmark. Recently, however, a consumer in Shanghai discovered raw dough that could stretch into strings in a durian bread purchased from Nayuki via delivery. The store explained it as "baked relatively soft," and the refund request was also rejected. This incident quickly fermented on social platforms and once again brought Nayuki's past food safety issues back into the public eye—from expired milk and rotten fruit to chaotic kitchen practices, what has happened to this brand with a halo over its head? [more…]

As Shanghai resumes work and production, people are returning to coffee shops to enjoy the long-awaited coffee time. However, an internet-famous shop called "WHEN PIGS FLY," which was once ranked first among popular coffee shops in Shanghai, has been investigated for using expired food ingredients. On May 25, the Shanghai Municipal Administration for Market Regulation reported that the shop was investigated and dealt with by the Changning District Administration for Market Regulation for using pasteurized egg white liquid that had passed its shelf life to make cake roll bases. Four used egg white liquid boxes were found at the scene, one of which was expired for more than 20 days, and 24 semi-finished products had been processed. The incident sparked heated discussions among netizens, with some surprised, some worried, and others calling for heavy penalties. Food safety has once again become a bottom line that cannot be ignored in the coffee industry. [more…]

For professional coffee knowledge exchange and more coffee bean information, please follow Coffee Workshop (WeChat public account cafe_style) For more specialty coffee beans, please add the private WeChat of Front Street Coffee (FrontStreet Coffee), WeChat ID: qjcoffeex Mixue Bingcheng has once again been thrust into the spotlight. A consumer in Xiantao, Hubei, found a small black bug in an unopened lemonade, yet the response from the store was jaw-dropping. As the champion in store count in the new tea beverage industry, why do food safety issues keep recurring for Mixue Bingcheng even as it sprinted toward an IPO? This article will sort through the course of the incident, netizen reactions, and the brand's frequent food safety scandals this year, and explore the bottom line issues of service and quality control in the catering industry. [more…]

Recently, a video of an employee preparing drinks at a Mixue Bingcheng store in Xi'an circulated on social media, sparking widespread discussion. In the video, the employee holds two takeout cups in one hand, adds ice cubes, and then directly places them under a water bucket labeled "direct drinking water" to fill them. The water splashes onto the ice cubes, and some liquid runs down the employee's arm toward the ice cart below. The door of the ice cart cabinet remains open the whole time, prompting onlookers to say the ice has been contaminated. After the incident gained traction, the store involved responded that the company is handling the matter urgently and that the employee has been dismissed. This controversy has once again pushed Mixue Bingcheng's food safety issues into the spotlight, with many consumers calling on the brand to strengthen store operating standards. [more…]

Recently, a Luckin Coffee store in Huanggang, Hubei, was complained about by a consumer after black spot-like foreign objects were found in the ice in a drink. The incident quickly spread online and trended on social media. The customer said they vomited after drinking it, the store has refunded the money, and the local market supervision department intervened in the investigation. An initial inspection found no signs of mold. Luckin responded that it attaches great importance to the matter and has launched an internal review, but has not yet announced the results. The incident has triggered public discussion about hygiene management in chain coffee shops, and also prompted us to re-examine the potential risks in the ice-making process. [more…]

Recently, a video of a CoCo milk tea shop employee eating watermelon while cutting it has sparked heated discussion online. The video shows the employee, while preparing ingredients for a watermelon drink, not wearing gloves, cutting off a piece and eating it directly, then continuing to process the remaining fruit. This behavior might be harmless in a home kitchen, but in a restaurant back kitchen it touches a sensitive nerve regarding food safety and operating standards. Some netizens believe that an employee daring to eat the ingredient actually proves the food is fresh, but more people are concerned about saliva contamination, food waste, and the lack of corporate rules. The manager of the shop involved responded that they are verifying the matter, but had not received authorization from headquarters to publicly announce the handling result. The incident once again pushes the hygiene management and employee operating habits of restaurant back kitchens into the focus of public opinion. [more…]