What drinking coffee after drinking alcohol does what in the Mixue Bingcheng ice case

Video from a Mixue Bingcheng store in Xi'an showed an employee holding two takeaway cups under a bucket labeled direct drinking water to fill them with ice, with water splashing down an arm toward an open ice cart. Onlookers said the ice was contaminated. The store responded that the company is handling the matter and the employee has been dismissed.

Ready-to-eat ice in beverage shops is normally kept covered, and workers close the cabinet right after taking ice. Leaving the door open lets foreign objects or liquid fall in, which food service staff treat as a basic hygiene rule. The incident has revived consumer calls for stricter operating standards across Mixue Bingcheng stores, a brand already watched closely for food safety.

Recently, footage of an employee preparing drinks at a Mixue Bingcheng store in Xi'an circulated on social media, sparking widespread discussion. In the video, the employee holds two takeaway cups in one hand, adds ice, then directly holds the cups under a water bucket labeled "direct drinking water" to fill them. The water splashes off the ice, and some liquid runs down the employee's arm toward the ice cart below. The door of the ice cart remained open the whole time, prompting onlookers to exclaim that the ice was contaminated. After the incident gained traction, the store involved responded that the company is handling the matter urgently and that the employee has been dismissed. This controversy once again pushed Mixue Bingcheng's food safety issues into the spotlight, with many consumers calling on the brand to strengthen store operating standards.

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Recently, a netizen in Xi'an, Shaanxi Province, posted a video on social media of a Mixue Bingcheng employee preparing drinks, which quickly attracted a large crowd of onlookers.

In the footage circulating online, an employee wearing a Mixue Bingcheng uniform holds two takeaway cups in one hand. After adding ice to the cups, the employee holds them up to a water bucket labeled "direct drinking water" to fill them. Water from the tap hits the ice and splashes everywhere, with some liquid running down the employee's hand as they grip the cups.

Everyone knows that the ice used in beverage shops is usually ready to eat directly. To prevent foreign objects or liquids from falling into the ice cart or ice storage bin, employees generally close the cabinet door immediately after taking ice, avoiding contamination of edible ice. Because of this, when onlookers saw that the Mixue Bingcheng employee did not close the cabinet door in time and that direct drinking water ran down their hand into the ice cart below, netizens exclaimed: "The ice is contaminated!"

Many beverage industry practitioners said that with the cabinet door left open as in the video, the ice is very likely to be mixed with foreign objects, posing a food safety hazard. Therefore, "close the freezer every time you use it" is almost a basic consensus among food service workers. They noted that if the freezer door is left open for a long time, a large amount of ice in the upper layer often has to be discarded, and in serious cases the entire ice bin must be emptied, disinfected and cleaned before ice can be made again.

As the video's popularity continued to climb, more and more people began to pay attention to the improper operation by the Mixue Bingcheng employee. Most netizens believed the employee's behavior was too casual, ignoring food safety requirements in drink preparation. In response, staff at the store involved said: "The company is now making improvements and is urgently handling this matter. (The employee in the video) has been directly dismissed."

Such an outcome was within public expectations, but on the other hand, some netizens are worried about Mixue Bingcheng, which has repeatedly been exposed for food safety issues. It is understood that over the past six months, Mixue Bingcheng has been reported by regulatory authorities in multiple places for food safety issues, including media reports that a frozen dessert sample from its Sha Tin Good Luck Centre store in Hong Kong was found to have seriously excessive bacteria levels, and an incident in which an employee at a store in one location used their foot to close a direct drinking water bucket.

Although many fans will choose to forgive certain non-compliant operations at Mixue stores because of the products' high cost-effectiveness and speak up for the brand, more consumers believe that beverage brands should not take food safety issues lightly just because they are favored by users. They said that Mixue Bingcheng, which has been repeatedly exposed for food safety risks, should pay attention to customer feedback, strictly control the drink preparation process, and regulate store staff operations, so that consumers can buy and enjoy these affordable, high-quality drinks with peace of mind.

Image source: Internet

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