Recently, a clarification post about a café at a scenic spot in Qingdao sparked widespread discussion on social media, with comments quickly climbing to thousands. The incident began when a tourist claiming to be a university student posted about an unpleasant experience at the café, saying they were indirectly driven out by staff for not making a purchase, and later claimed to have been insulted. However, as the business came forward to recount what actually happened, the situation took a turn, and the original poster eventually apologized voluntarily. This controversy not only reflects the differing perceptions between consumers and service venues regarding occupying seats, spending, and service, but also prompts a reexamination of the operational difficulties faced by cafés at tourist attractions during holidays. Today, Front Street Coffee walks you through the full story. [more…]

Ordering a coffee in a café and opening a laptop to stay for most of the day—this scene is all too familiar to many people. Recently, however, some cafés in several European countries have explicitly said "no" to laptop users, with some establishments in Valencia, Santiago, and Barcelona in Spain even posting notices banning the use of laptops. Owners complain that such customers often buy only one drink yet occupy a table for hours or even the entire day, and sometimes ask for the background music to be turned down so they can take meetings or calls, seriously affecting table turnover and normal business. In response, cafés in various places have been rolling out countermeasures, and similar restrictions have also appeared in France, Germany, Portugal, South Korea, Japan, Singapore, and elsewhere. Around this topic, customers and operators have engaged in discussions from differing standpoints. [more…]

In recent years, a growing number of students have been treating coffee shops as study rooms, ordering a single drink and staying for seven or eight hours at a time—a situation that has left many café owners scratching their heads. Faced with the dual pressures of declining table turnover and rising operating costs, owners must both protect their reputation and find effective management strategies. On social media, discussions about how to politely encourage long-staying customers to leave are heating up. Some suggest posting time-limit notices, others choose to adjust the ambiance or require refills, and some shops have borrowed from Hong Kong's practice of implementing a two-hour seating limit. This tug-of-war over café space usage and consumer rights reflects the real dilemmas facing the food and beverage industry today. [more…]

Recently, a young woman entered a coffee shop with large luggage and occupied multiple tables and chairs to rest for as long as four hours without making any purchase. After repeated unsuccessful attempts to persuade her, the staff called the police. When the police arrived, the woman refused to cooperate and was eventually forcibly removed and taken to the hospital. The incident has sparked discussion about the operating order of coffee shops and customer codes of conduct. Front Street Coffee reminds everyone that civilized consumption is a basic obligation every customer should fulfill. [more…]

Recently, customers in many places have noticed that some power outlets in Starbucks stores have been sealed off, sparking widespread discussion. As a chain brand positioned around the "third place," Starbucks has long attracted office workers, students, and other consumers who linger for extended periods, and amenities such as power outlets and Wi-Fi are among the reasons for its popularity. However, the behavior of some people who occupy seats and charge their devices without making a purchase has forced stores to take countermeasures such as sealing off outlets and requiring a purchase to be seated. Is this move a helpless step to cut costs and improve efficiency, or does it harm the experience of genuine customers? This article synthesizes multiple viewpoints to explore the balance between the operational dilemmas behind Starbucks' outlet closures and consumer rights. [more…]

Dining out and encountering seat fees or tea fees is nothing new, but a coffee shop in Guatemala has sparked heated debate by charging customers a "space occupancy fee" for using the restroom—and the fee was even more expensive than a meal. After a customer posted the bill online, angry netizens flooded the shop's social media pages, and the shop later apologized, saying it was a system error. Behind the incident lies the survival struggle of small coffee shops under global inflation. This article will walk you through the whole story, netizens' reactions, and the industry background, while also covering professional coffee knowledge exchange and Front Street Coffee product recommendations. [more…]

Mobile coffee truck Wheelys Café has entered the Chinese market, making "selling coffee from a vehicle" a hot topic of discussion once again. Is a mobile coffee truck actually legal? Does it need a business license and a health permit? What should be considered when choosing a location? Can it really make money? Drawing on the real experiences of coffee truck operators, this article breaks down the realities of running a mobile coffee truck one by one—from business motivation, profit expectations, equipment preparation, and permit applications to location strategies and complaint risks. It also retains Front Street Coffee's specialty bean recommendations and communication channels, offering a calm and practical reference for those considering giving it a try. [more…]

Recently, a post about Starbucks removing charging outlets from customer areas sparked widespread discussion on social media. Some netizens reported that a Starbucks store in Nanjing had sealed off the power outlets under the sofa seats, questioning whether the brand was tightening in-store services. Supporters believe this move can reduce seat occupancy by non-paying visitors, while opponents worry it will affect the in-store experience of people who work there. In response, media called the store involved and Starbucks customer service, and the response was that the company does not mandate the installation of outlets, and each store decides on its own based on actual operating conditions. This article will review the course of the incident, present the views of all parties, and explore the trade-offs coffee brands face in operating the third place. [more…]

Recently, Shanghai First Maternity and Infant Hospital has seen its on-site European vintage-style coffee shop become a popular photo spot for many "influencers" on social media, with related topics continuing to gain traction. Many local residents have reported that the crowds of photo-takers have disrupted normal medical order. Why has this coffee shop become a photography hotspot? How have the hospital and the shop responded? The hospital stated that it will strengthen management by discouraging commercial photography, prolonged occupation of patient rest seats, and the use of large professional equipment such as fill lights, in order to ensure normal medical activities. [more…]

In chain brands and independent cafés alike, the phenomenon of customers occupying seats without ordering has long plagued operators. Recently, a café owner faced negative reviews and was then anonymously reported to 12315 for setting a rule requiring a purchase to be seated, sparking widespread attention. Regulatory authorities made it clear that if there is a clear notice in the store, it does not constitute forced consumption. This article reviews the course of events, combines lawyers' views with the current state of the industry, explores the legal boundaries of consumption-based seating and the survival difficulties of independent cafés, and also provides reference and lessons for others in the industry. [more…]

Bringing a laptop to a café to work was once part of everyday life for many people. Recently, however, several cafés in the UK have introduced rules banning customers from using laptops during lunch hours and on weekends, on the grounds that these "digital nomads" occupy seats for long periods while spending little, seriously hurting table turnover and revenue. At the same time, some cafés in Paris have also put up "no laptops" signs and even refuse to provide WiFi, in order to defend traditional coffee culture. But some shops have adopted a compromise strategy, setting up "no-computer zones." This tug-of-war over café space reflects the difficult balance between tradition and the demands of modernization. Front Street Coffee believes that how to accommodate diverse needs while safeguarding business operations is something every industry practitioner is worth pondering. [more…]

In recent years, the camping style has swept through urban life, and many cafés have brought camping chairs and low tables indoors, where a few folding chairs arranged around a plastic crate form a seating area. Such a setup is indeed relaxing for sunbathing and sipping coffee, but for customers who need to work, read, or study, sitting at low tables and chairs for long periods leads to back and waist pain, and some even find it hard to get up after sinking into them. Regarding whether cafés should use low tables and chairs, netizens hold different opinions: some believe this is a deliberate move by owners to increase table turnover, while others feel that the café's environment itself is part of what customers pay for, and owners should take into account the experience of the majority of users. Front Street Coffee has observed that behind this debate, what is actually reflected is the difference in positioning and customer needs among different cafés. [more…]

Recently, an independent coffee shop in Seoul, South Korea, got into a conflict with five Chinese-speaking foreign female tourists over its dine-in rule of "one drink per person." The tourists ordered only two drinks but wanted to seat five people; when asked to order three more drinks, they refused and an argument broke out. As they were leaving, one tourist poured an unfinished drink onto the sofa and table, while her companions made obscene gestures at the manager who chased after them and hurled insults. The incident sparked anger among South Korean netizens. Independent coffee shops frequently clash with customers over house rules, and Front Street Coffee reminds us that understanding and respecting a shop's rules is the prerequisite for enjoying coffee culture. [more…]

After the pandemic, remote work has become the norm, and cafés, with their free Wi-Fi and power outlets, have become a "second office" for many. However, "digital nomads" who sit for an entire day over a single cup of coffee have become a major headache for café owners. Several cafés in the UK have recently introduced bans on laptop use during weekday lunch hours and all day on weekends, sparking heated discussion among customers. Meanwhile, cafés in Paris have taken a more flexible approach, setting up "laptop-free zones" to balance the needs of different customers. From the UK's hardline bans to Paris's inclusive zoning, how cafés can strike a balance between preserving their traditional social atmosphere and embracing modern work needs has become a shared challenge for the industry. Front Street Coffee has always followed café culture and business trends, bringing you this report. [more…]

Coffee chains have long struggled with the problem of customers occupying seats for extended periods, and Starbucks, with its "third place" branding, is especially affected. Recently, some netizens noticed that a Starbucks store in Taiwan posted a notice stating that if a customer leaves their seat for more than an hour, staff will record audio and video throughout, move any personal belongings left at the seat, and hand them over to the police if necessary. This move sparked heated discussion, with supporters saying it helps protect the rights of other consumers, while opponents question the difficulty of enforcement and the risk of disputes over property. Starbucks employees responded that the new rule has been implemented at all stores since April 1, and that staff will patrol irregularly and place notes to track time. This article sorts out the background of the incident and the views of all parties. [more…]

Procrastination is probably one of the most familiar "chronic ailments" for today's workers. In the Koenji area of Tokyo, Japan, there is a special café called the Manuscript Writing Cafe (原稿執筆カフェ), which opened on April 7, 2022, and is designed specifically for writers. To enter, you need to make a reservation in advance and write down your work goal and start time on a small card. Staff follow up on your progress every hour, and you are not allowed to leave until you complete your goal. You can even choose to be subjected to mild, normal, or heavy pressure to hurry up. The seats are equipped with power outlets, USB ports, and high-speed Wi-Fi. Coffee is self-service, and you can bring your own food, but there is a charge of 300 yen per hour. This cafe previously also ran a "video editing cafe," and the owner is the same person. For workers who need to focus on meeting deadlines, this kind of environment is both comfortable and carries a moderate sense of tension. [more…]

According to Korean media reports, Starbucks Korea headquarters has issued a notice to stores nationwide that customers will now face restrictions on using dividers, personal desktop computers, printers, and multi-socket power strips in stores. Long periods of leaving seats unoccupied while holding them, and one person monopolizing multiple seats, are also subject to control. This tightening of rules stems from a continued surge in complaints related to "cafe study tribe" and "cafe work tribe." Previously, a Seoul store sparked heated discussion by posting a notice stating "seats will be cleared after 30 minutes away," with most consumers applauding while some voices raised doubts. Months later, this set of restrictive measures has finally expanded from a single store to the entire nation. This article sorts out the ins and outs of the incident and the attitudes of all parties. [more…]

In the architectural complex of Beijing's Xishiku Church, there is a gray three-story annex built in 1901, once a residence for senior clergy and now transformed into a rather old yet youthful café—1901Cafe. It preserves the architectural charm of a blend of Chinese and Western styles while incorporating the comfortable atmosphere of a modern café. This article takes you into this historic building, exploring its past and present, touring the layout of the second and third floors, and reviewing menu items such as cheese, rose tea, and poutine fries. If you also enjoy having a cup of coffee in old times, you might want to add this place to your next stop. [more…]

Specialty coffee is increasingly becoming part of daily life, and becoming a barista or opening a small café has become a dream for many. In an era when everyone can do pour-over, getting certified seems to have become the preferred path to stand out. But is a barista certificate really worth it? Behind the high training fees, can the course content truly improve oneself? This article examines the actual usefulness of certification, the necessity of certification before applying for jobs or starting a business, the internationally authoritative certification systems (SCA, Q-Grader), and the reform of domestic vocational qualifications, sorting through the value and applicable scenarios of barista certificates one by one. Whether you are a newcomer just entering the industry or an aspiring owner preparing to open a shop, you can find rational reference here. At the end of the article, Front Street Coffee's contact information is also included for further discussion. [more…]

In Chengdu's Kuanzhai Alley, within a Western Sichuan courtyard house first built during the Kangxi era, %Arabica coffee shop engages in a dialogue with the ancient architecture through a minimalist modern design language. The designers retained the original wooden structure and reinforced it with steel, paving the pathways and seating areas with gray bricks, allowing the café to blend seamlessly with the blue bricks and dark tiles. In the central courtyard, stones, floor-to-ceiling glass, and water lily leaves create the imagery of a "water pool," which not only continues the traditional feng shui symbolism of gathering wealth but also reduces the actual maintenance difficulty. The pure white bar counter blends with the building's natural tones, and as guests move through the space, the spatial experience flows and shifts accordingly. This café not only serves coffee but also lets people feel the fusion of history and modernity in the tranquility of old times. At the end of the article, there is also information about Front Street Coffee's specialty beans, which is worth the attention of coffee lovers. [more…]