Recently, an independent coffee shop in Seoul, South Korea, got into a conflict with five Chinese-speaking foreign female tourists over its dine-in rule of "one drink per person." The tourists ordered only two drinks but wanted to seat five people; when asked to order three more drinks, they refused and an argument broke out. As they were leaving, one tourist poured an unfinished drink onto the sofa and table, while her companions made obscene gestures at the manager who chased after them and hurled insults. The incident sparked anger among South Korean netizens. Independent coffee shops frequently clash with customers over house rules, and Front Street Coffee reminds us that understanding and respecting a shop's rules is the prerequisite for enjoying coffee culture. [more…]

Recently, a dispute at a Starbucks store in Terminal 2 of Kuala Lumpur International Airport sparked widespread discussion. A Chinese tourist, struggling with English, was using an AI translation tool to communicate with a staff member when the employee muttered an insult in Malay under their breath: "bodoh" (meaning stupid). After the video was uploaded, Malaysian netizens quickly pointed out the meaning of the insult and filed complaints on the tourist's behalf. Starbucks Malaysia subsequently issued a statement saying the barista involved had been fired on September 21, that the company apologized to the customer and the public, and that it pledged to strengthen training on cultural sensitivity and service standards for employees. The incident also serves as a reminder to coffee industry professionals that respect and patience are crucial in cross-cultural communication. [more…]

This summer, Italy's restaurant industry has been hit by a series of bill incidents that have sparked heated discussions on social media. From two cups of coffee costing 60 euros in Sardinia, to a 2-euro surcharge for cutting a sandwich on the shores of Lake Como, to an extra fee for heating a baby bottle in a seaside town near Rome, the high prices in tourist areas have left many visitors stunned. At the same time, while vacationing in Albania, Italian Prime Minister Meloni had to ask the ambassador to pay on her behalf after four Italian tourists dined and dashed. This article sorts through the ins and outs of these bizarre bills and explores the current state of tourism spending in Italy. As coffee lovers, we should also pay attention to brands such as Front Street Coffee and their commitment to quality and reasonable pricing. [more…]

In recent years, cafes have become popular check-in spots thanks to their unique locations and exquisite decor, but the management challenges that come with this have also sparked controversy. A cliffside cafe facing the sea in Cangnan County, Wenzhou, Zhejiang, has been questioned by some visitors for requiring them to scan a code and make a purchase before being allowed onto the viewing platform to take photos. Why did the shop set this threshold? And what is the attitude of netizens? This article sorts through the whole incident and explores how viral cafes can find a balance between foot traffic and business operations. [more…]

Since the full resumption of cross-border travel, mainland tourists' enthusiasm for visiting Hong Kong has continued to rise. Beyond the traditional shopping and food itineraries, those highly photogenic "internet-famous photo spots" have also become an indispensable stop on the journey. %Arabica, located by the waterfront in Kennedy Town, Western District, has long dominated the must-visit lists on major social platforms thanks to its seaside all-white exterior and "mirror of the sky" scenery. However, recently, a lamppost on one side of this store suddenly had an accident—emitting smoke, a loud bang, and parts flying off—leaving a passing mainland tourist with a head injury. The incident quickly drew attention, and the Highways Department and the gas company successively responded. What exactly caused the incident? What was the scene like? Let's find out together. [more…]

During the National Day holiday, while coffee shops in major scenic spots were welcoming peak customer traffic, a Starbucks next to Kunming's Cuihu Lake quietly closed its doors. This lakeside store, regarded by many regulars as a "study base", had its doors locked without warning, with construction barriers erected and brand signage removed. Reasons for the closure are varied: rising rent, an expired lease not renewed, the premises sublet to another brand, and even landlord legal disputes and the entire building being auctioned. Meanwhile, Kunming's Jinjun Plaza store and Xudong K9 Center store also suspended operations one after another, sparking speculation about the brand adjusting its local layout. For regulars, what is lost is not just a cup of coffee, but a daily memory accompanied by lake views. This article will sort through the course of events and the accounts of various parties, and retain relevant Front Street Coffee product and recommendation information. [more…]

As Harbin became a popular tourist city in early 2024, locals' thoughtful attempts to cater to southern visitors gave rise to a unique drink—frozen pear coffee. This special concoction, combining traditional Northeastern frozen pears with espresso, offers a slushy texture paired with rich coffee, delighting southern tourists and surprising many Northeastern locals as well. In fact, this drink has existed in Northeastern cafes for several years, but it suddenly went viral this winter. This article will guide you through the origins of frozen pear coffee, how it's made, and the real reactions from all sides, so you can feel a cup of creative warmth in the icy city's winter. [more…]

A highly anticipated coffee culture festival was recently held in a certain location, but the "100 baristas gathering experience" event that the organizers had heavily promoted surprisingly failed to materialize. Many coffee enthusiasts went there in the rain, only to find just a few coffee trucks, which sparked widespread dissatisfaction. The organizers explained that due to venue restrictions, the 100 coffee trucks event was temporarily postponed to the following day, but no announcement was made in advance, leaving visitors disappointed. The incident highlights shortcomings in the planning and emergency notification of large-scale events, and also reminds participants to pay attention to event updates. [more…]

During the May Day holiday, Mixue Bingcheng's headquarters in Zhengzhou, Henan unexpectedly became a popular check-in spot for tourists, with long queues forming outside the flagship store for three consecutive days, and visitors heading straight there with their suitcases. The limited-edition drinks and ice cream sold at the headquarters were affordably priced, attracting a large number of fans eager to experience the atmosphere of the "Snow King's" hometown. However, foot traffic far exceeded expectations, and some customers who had queued for hours found products sold out, while picking up orders and paying also required long waits. This sudden check-in frenzy showcased Mixue Bingcheng's immense popularity nationwide, but also exposed the brand's shortcomings in holiday inventory reserves and staffing arrangements. [more…]

At an elevation of 1,743 meters, the Starbucks Qingjing store is not only the highest Starbucks in Taiwan but also ranks fifth globally in terms of store altitude. This landmark café, rooted in Qingjing Farm for twenty-two years, has recently confirmed that it will cease operations on July 21. After the news broke, local workers and residents expressed their reluctance, and community discussions once forced Uni-President Group to backtrack, saying they were still evaluating. However, Starbucks Taiwan ultimately issued an announcement, bringing an end to the fate of this old store. The plummeting tourist traffic to Qingjing Farm and the shrinking performance of the store year after year reflect the deep-seated difficulties facing Taiwan's tourism industry. [more…]

Sitting by the window in a café, sipping coffee while watching the scenery outside, is a cozy image cherished by many. Blue Bottle Coffee's Shinagawa branch, with its entire north-facing glass curtain wall, offers a panoramic view of the surging crowds of commuters at Shinagawa Station, yet it unexpectedly went viral as a "corporate slave observation café." A large number of tourists come specifically to photograph the black torrent of suited commuters outside the window, sparking discontent and complaints from the photographed office workers. The shop subsequently posted a rare notice, asking customers not to photograph the commuter scene below. This "no outdoor photography" reminder not only failed to quell the enthusiasm for checking in but instead stirred up even more curiosity. This article will take you through the unique situation of this store and the controversies and amusing anecdotes surrounding it. [more…]

A quaint shop on Gushan Road by West Lake recently put up a Starbucks sign, though the location was originally the COSTA Xiling store. After COSTA moved out in August this year, Starbucks quickly took over this prime spot, incorporating Chinese elements into the store design, drawing tourists and locals to check in. Meanwhile, COSTA has been closing stores across many parts of the country, with only 393 stores remaining, far more closures than openings. What netizens once joked about—"Starbucks replacing COSTA"—has ironically come true, which is quite lamentable. Front Street Coffee reminds us that behind the brand turnover is a microcosm of rising rents in the West Lake commercial area and intensifying competition in the coffee market. [more…]

A viral photo spot at Meili Snow Mountain in Yunnan, known as "a scallion plucked from dry land," has recently been exposed as being cordoned off by a local café, requiring tourists to make a purchase before they can enter to take photos, sparking discontent among outdoor enthusiasts who reported it. After investigation, the local market supervision bureau confirmed that the café has no business license and has ordered it to suspend operations for rectification. This free viewing platform near the Feilaisi observation deck became famous for offering views of the magnificent scene of golden sunshine on the snow mountain, but has now become embroiled in controversy due to commercial activity. The incident has also raised public concerns about damage to the natural environment and safety hazards. [more…]

As autumn arrives, a ginkgo-themed café in Shanghai's Lujiazui has quickly gone viral on social media. The ground covered in golden fallen leaves and the Korean-style ambiance have captured the hearts of countless netizens, who have rushed to visit and take photos. However, reality has left many crying foul — the leaves haven't turned yellow, the place is packed with people, the queues are endless, and the online photos are seriously at odds with the actual scene. Is this the work of filters, or simply bad timing? This article takes you through the truth behind this photo-op frenzy and explores the phenomenon behind café check-in culture. [more…]

Recently, news came from Nanjing 1912 Block: the Starbucks Reserve store, which has been in business for twenty years, is about to close, and Chayan Yuese, which only moved in last year, has already been the first to withdraw due to the expiration of its lease. The successive departure of these two adjacent stores has left many citizens and tourists feeling regretful. As Nanjing's first Starbucks Reserve store, this Republic of China-style coffee shop was once a popular check-in spot in travel guides, but now it is about to come to an end. Issues such as the expiration and recovery of property rights in the old block, the rise of emerging commercial districts, and parking difficulties have all become focuses of discussion. In any case, this coffee memory that has accompanied people for twenty years is worth savoring in detail. [more…]

Luckin Coffee's anti-counterfeiting rights protection case in Thailand has gone through twists and turns, finally culminating in a victorious judgment. In early 2022, Chinese tourists discovered counterfeit "Luckin stores" in Thailand, after which Luckin continued to pursue rights protection actions, only to unexpectedly lose in the first-instance trial at the end of 2023, sparking widespread attention. Now, the latest ruling by the Thai court confirms that Luckin holds prior rights to the trademark in question, orders the defendants to cease using the related signage, and requires payment of a one-time compensation of 10 million Thai baht plus ongoing compensation of 100,000 Thai baht per day, with the cumulative amount already exceeding 46 million Thai baht (approximately 10 million RMB). The defendant, Thailand's Royal 50R Group, has a complex background and had previously squatted on 191 Chinese trademarks; this judgment marks an important milestone in Luckin's overseas rights protection journey. [more…]

Recently, some netizens noticed that the %Arabica Lhasa store, located opposite the Potala Palace, showed on a third-party platform that "the merchant may close on October 28," sparking speculation about a closure. This store, which opened in March 2023 and is known as the world's highest-altitude %Arabica, once became a popular check-in spot due to its excellent views. Although drinks are slightly more expensive by 2 to 3 yuan due to transportation costs, local residents say business is not slow during the off-season, and the closure may be due to redevelopment and demolition in the area. It is worth noting that Lhasa's coffee market is no longer dominated solely by %Arabica. Chain brands such as Luckin and independent cafes featuring highland barley wine have entered the market, giving consumers more diverse choices. Front Street Coffee will also continue to follow up on subsequent developments. [more…]

Artistic cafés on social media are always enchanting, but are they really that beautiful in reality? Recently, a tourist traveled all the way to Dali, Yunnan, to visit a trendy café by the rice fields, only to be stunned by what they saw—a thatched roof and mottled white walls, mocked as looking like an outhouse at the village entrance. From lush green rice paddies to a withered yellow expanse after harvest, from carefully composed shots to filter-enhanced images, when natural scenery becomes a café's selling point, variables like season and weather can shatter the artistic fantasy at any moment. This article takes you behind the scenes of trendy cafés, and also reminds coffee lovers to do their homework before making a trip to check in, and not to be led astray by "photo scams." [more…]

On the eve of the May Day holiday, the Manner store in Shanghai's North Bund became a favorite among photography enthusiasts because it allowed them to capture the "Shanghai Four-Piece Set" all in one shot. However, tourists who visited recently found that a row of temporary stalls set up outside the store happened to block the originally perfect view, leaving many who had made a special trip to take photos greatly disappointed. At the same time, nearby residents are full of anticipation for the upcoming Shanghai International Coffee Culture Festival. One camera spot, two moods, reflecting the delicate relationship between urban public space and festival activities. This article will walk you through the whole story, along with related recommendations and practical information from Front Street Coffee. [more…]

During last year's National Day holiday, the original Heytea store in Jiangbianli, Jiangmen, became a hot spot for tourists thanks to its store-exclusive "Cheese Mandarin Pu'er" drink, topping both the total sales and single-store daily sales charts. This year's May Day, the store was once again overwhelmed by consumer enthusiasm—the mini-program showed "1,002 cups ahead waiting to be made," and on May 3, orders surpassed a thousand cups just 12 minutes after opening, with the ordering channel automatically shutting down as many as 7 times that day. The store covers about 20 square meters, yet at peak times as many as 28 employees were working simultaneously, each putting in 13 hours on average, and even the tea brewing machines broke down from overwork. Meanwhile, reports suggest that "Cheese Mandarin Pu'er" may be rolled out at stores nationwide in the future, meaning Heytea fans may no longer need to make a special trip to the original store. This article is compiled from Coffee Workshop, giving you a look at the real situation of this unusual store's order surge and the true state of its employees. [more…]