Monday, September 21 2026

HEYTEA's Columbia store internal testing event temporarily changed its rules, sparking student dissatisfaction; the company issued a statement apologizing that same evening.

Heytea opened a new store near Columbia University in the United States. The store had originally planned to hold a soft-opening event on January 23, claiming that Columbia students could receive a free cup of milk tea and a limited-edition fridge magnet by showing their student ID. However, many students who showed up that afternoon were told by staff that they needed an invitation from the brand to enjoy the perk. They queued in sub-zero temperatures only to leave empty-handed, triggering widespread dissatisfaction and complaints. Some staff even claimed that the related promotional posts on the platform were false information, while the students who posted them countered that the rules had been changed by the store at the last minute. After the incident quickly escalated, Heytea issued an apology that same evening, admitting shortcomings in the planning and execution of the event, and reiterating that on the official opening day of January 24, Columbia students could still receive a free drink by showing their ID. [more…]

What Is the WBC? A Full Breakdown of the Seven Major Competitions and Formats of the World Coffee Championships

The coffee world has its own world-class competitive stage—from barista championships to brewing, latte art, roasting, cupping, mixology, and Turkish coffee, the seven major competitions under the World Coffee Championships (WCC) each have their own highlights, testing competitors' comprehensive skills while continuously leading the trends in specialty coffee. Today, Front Street Coffee takes you through these international competitions one by one to understand their content and rules, and to see what exactly the world's top coffee professionals compete in and how they compete. [more…]

Starbucks curbside pickup service tested: National Day promotion prize shortages and ordering difficulties spark user complaints

Since its launch in March this year, the "curbside pickup" service jointly introduced by Starbucks and Amap has aimed to provide a convenient coffee-buying experience for drivers and passengers during rush hour and on busy roads. However, a special promotion during the National Day holiday sparked considerable controversy. Due to limited stock, many customers were unable to get the cute pet tote bag offered as a gift in the campaign; at the same time, the ordering system had problems such as inaccurate route matching and closed stores still being able to accept orders, greatly reducing the user experience. In addition, the extra 3 yuan service fee also made some users feel it was unreasonable. Although Starbucks hoped to use this service to expand into new scenarios, the various inconveniences in actual operation led many netizens to question whether it was adequately prepared. This article will sort out the highlights of the campaign and user feedback in detail, and explore room for improvement in the curbside pickup service. [more…]

Vietnam's coffee and pepper export shipments are frequently hit by theft, putting trade credibility to the test

Vietnam, as a major global exporter of coffee and pepper, has recently drawn widespread attention due to cargo theft incidents at its ports. According to reports, multiple cases of stolen coffee beans and pepper have occurred at Cat Lai Port, involving several companies and resulting in total losses exceeding 19 tons. Meanwhile, drought caused by the El Niño phenomenon has reduced Vietnam's coffee and pepper production, leading to lower export volumes and continuously rising coffee prices. Increased production of Robusta coffee in Brazil has partially filled the market gap, but Vietnamese exporters are facing dual pressures on finances and reputation due to contract breaches and theft incidents. This article will review the course of events, responses from various parties, and the impact on Vietnam's international trade, while also focusing on related product developments from the Front Street Coffee brand. [more…]

Luckin Coffee's Genshin Impact collaboration requires employees to answer quiz questions and memorize characters; baristas have to study up on game knowledge after work.

In early November, Luckin Coffee officially announced on Weibo a collaboration with the popular game IP "Genshin Impact," and the news quickly sparked heated discussions among players. Subsequently, employees took to social platforms to leak details about the collaboration event's timing, characters, and limited-edition drinks. Even more notably, internal assessments included questions related to game characters, causing many non-gaming workers to complain of headaches. Some resorted to rote memorization, others downloaded the game for last-minute cramming, and some questioned whether such content, unrelated to daily operations, was necessary. Players generally believed that familiarizing themselves with the IP in advance could prevent giving out the wrong merchandise and enhance the collaboration experience. Behind this collaboration lies a reflection of the new challenges frontline employees face when chain coffee brands partner with game IPs. [more…]

Lu Zhengyao Bets on Sports Marketing with Cotti Coffee: Can Title Sponsorship of the Chengdu Marathon Break Through?

Since the opening of its first store, Cotti Coffee has made frequent moves, first becoming the sponsor of the Argentine national football team in China, and then immediately securing the title sponsorship of the 2022 Chengdu Marathon. This new brand, jointly created by Lu Zhengyao and Qian Zhiya, the founders of Luckin Coffee, is trying to quickly build market awareness with the help of top-level sports events. At the same time, Cotti Coffee has announced a plan for ten thousand stores in three years and has already been laying out locations in many parts of the country. This article sorts out its sports marketing path and expansion strategy, and attaches the professional information channels of Front Street Coffee for coffee lovers to gain a deeper understanding of industry trends. [more…]

2024 the Cup of Excellence COE returns to Ethiopia.

News

It is known that COE is fully named "Cup of Excellen", which is translated as the Cup of Excellence. It is a coffee event first held in Brazil in 1999 by the non-profit organization the Alliance for Coffee Excellence (ACE), and it is also the first I [more…]

Luckin's new co-branded product info leaked ahead of time—why do internal confidentiality rules and actual practice always clash?

Recently, the hit drama "The Tale of Rose" has sparked widespread discussion, and news of Luckin Coffee's co-branding with it was also exposed in advance on social platforms, with photos of merchandise, cup sleeves, paper bags, and other materials quickly circulating. Internal employees shared new test questions, indirectly confirming the authenticity of the co-branding campaign and revealing that the limited-edition new product is Yellow Rose Latte. The campaign is expected to launch on the 24th, but the news became known to the public nearly two weeks in advance. Some believe that releasing information while the drama's popularity is at its peak is a win-win for both the brand and the production team; others have noticed that employees are required to comply with social media confidentiality rules, yet material leaks occur repeatedly. Behind this "double standard" phenomenon, who exactly should be responsible for internal information leaks? This article will sort out the sequence of events and explore the delicate relationship among the brand, employees, and netizens. [more…]

Nayuki Fined for False Advertising, New Tea Beverage Brands' Cultural Marketing Faces a Trust Test

Nayuki received a fine for a false advertisement regarding mulberry ingredients, drawing attention to its brand marketing methods. This is not the first time Nayuki has been embroiled in controversy; since its listing, multiple stores have been exposed or penalized for food safety issues. Meanwhile, Nayuki has been trying to connect with young consumers through cultural, artistic elements, and social marketing. From high-priced tea drinks to loss-making financial reports, to closing its largest store and establishing a new company, Nayuki is seeking a new path to survival. This article reviews the sequence of events, historical penalty records, and the multiple challenges the brand faces in marketing and operations, and explores the core of competition in the new tea beverage industry. [more…]

Three Coffee Documentaries to Watch: From the American Coffee Revolution to the World Barista Championship and a Chronicle of the Entire Coffee Supply Chain

According to data from the International Coffee Organization, 400 billion cups of coffee are consumed globally each year, with an average of 14,000 cups drunk every second. Calculated at retail prices, the annual output value of coffee has long exceeded 100 billion US dollars, so it is no exaggeration to call it a "black gold industry." Today, coffee is not just a pick-me-up beverage but also an expression of lifestyle taste. In China's first-tier cities, convenience store coffee, Starbucks, and independent cafes are almost everywhere. But have you ever wondered when coffee was discovered and how it transformed from a fruit into an everyday drink? This article recommends three coffee documentaries, focusing respectively on how coffee changed America, the journey of baristas competing in the World Barista Championship, and the complete industry chain from origin to cup, along with related recommendations from Front Street Coffee, to help you rediscover the cup of coffee in your hand. [more…]

SMILEY's tea beverage brand is set to open its first store in Beijing, entering the mid-range market with steam-extracted tea.

SMILEY, an internationally renowned IP with a 50-year history, has officially entered the tea beverage sector. Its brand SMILEY tea will open its first global store at Joy City in Chaoyang, Beijing, expected to open on October 1. The brand focuses on whole-leaf steam tea, brewing tea in a way similar to coffee extraction. Its product line covers lattes, pour-over tea, milk tea, alcoholic specialty drinks, and ice cream, positioned at a mid-range price point and targeting consumers born in the 1990s to 1995. Amid fierce competition in the tea beverage industry and where IP collaborations have become the norm, whether SMILEY tea can establish a firm foothold by leveraging its built-in traffic IP advantage still needs market testing. This article also brings coffee knowledge exchange and Front Street Coffee's specialty bean recommendations. [more…]

HEYTEA's Fan Zhendong collaboration merchandise sold out rapidly, with fans questioning store stock levels and internal hoarding.

Heytea's collaboration with table tennis champion Fan Zhendong has sparked a buying frenzy, with limited-edition fridge magnets and luggage tags selling out within minutes of release, prompting many fans to complain that getting one was as hard as snagging concert tickets. Store employees revealed that each branch received very few of the merch items, to the point that even they couldn't get their hands on any. However, some netizens discovered that scalped items had already appeared on second-hand platforms at inflated prices, listed even earlier than the official promotion, raising suspicions that insiders were withholding stock for profit. Whether it's insufficient inventory or artificial scarcity marketing, consumer discontent is spreading, and the brand's collaboration strategy is facing a real test. [more…]

When Monks Pick Up Pour-Over Kettles: How Temple Coffee Went from Lingyin Temple to a Xiamen Expo

When a "monk" dressed in a long robe calmly brewed coffee with a Fellow gold kettle in hand at the Xiamen International Coffee Industry Expo, onlookers rushed to raise their phones. This scene at the Bitter Coffee booth, paired with the backdrop slogan "Fear not the ancient Buddha speaking of compassion, fear the ancient Buddha brewing coffee," quickly sparked heated discussion on social media. From Lingyin Temple in Hangzhou being mobbed at the beginning of the year to temples across the country setting up coffee bars one after another, "temple coffee" has evolved from an internet sensation into a unique coffee culture phenomenon. Cibei, Jianfo, Xide—these names carrying Zen connotations are redefining the way young people drink coffee. This article will take you through a review of this craze that has spread from Buddhist sanctuaries to coffee exhibitions. [more…]

Guatemalan Coffee Exports to China May Face Obstacles: The Trade Shift Behind the Foreign Ministry's Statement

Recently, news circulated from the Guatemalan exporters' alliance that China has banned the entry of the country's coffee and macadamia nuts. Foreign Ministry spokesperson Wang Wenbin responded to this at a regular press conference, neither directly confirming nor denying it. The background of the incident is that the Guatemalan president held a video meeting with the leader of the Taiwan region, and the foreign minister traveled to Taiwan, severely undermining the One-China principle, putting China-Guatemala economic and trade relations to the test. Guatemalan coffee has only recently formally entered the Chinese market, and China is currently its eighth-largest export destination. If bilateral relations continue to be tense, Guatemalan coffee beans may lose their share of the Chinese market, and domestic traders and roasters will also be affected. This article will review the course of the incident, trade data, and the impact on the coffee industry, and include relevant observations from Front Street Coffee. [more…]

Coffee bean costs continue to climb, and Taiwan Starbucks announced late at night that it will adjust beverage prices starting February 12.

Coffee bean prices have been soaring relentlessly, and chain coffee brands can finally no longer hold out. Starbucks Taiwan posted an announcement on its official website without warning in the early hours of February 11, announcing a slight price adjustment for some drinks starting February 12, with increases ranging from NT$5 to NT$10. The company attributed the price hike to rising raw material costs caused by abnormal weather and the international situation. At the same time, Starbucks also launched a Valentine's Day buy-one-get-one-free promotion to cushion consumers' feelings. It is worth noting that coffee futures recently broke through 430 cents per pound on the ICE exchange in the United States, setting a new 47-year high, with a gain of 118.57% over the past year. Whether this wave of price increases will prompt competitors to follow suit has become the focus of industry attention. This article will sort out the specific categories involved in this price adjustment, the extent of the increases, and the coffee bean market trends behind it. [more…]

A Complete Guide to Geisha Coffee: Pour-Over Methods, Flavor Characteristics, and Variety Origins

Geisha coffee holds an almost legendary status in the specialty coffee world, and people often joke that specialty beans come in only two kinds—Geisha and everything else. Why is it so expensive? What exactly makes its flavor so unique? And how do you tell Red Label from Green Label? From the perspective of Front Street Coffee, this article systematically sorts through Geisha's varietal origins, its rise to fame, and its flavor characteristics, and also shares in detail Front Street's hand-brew parameters and three-stage extraction steps for Emerald Estate Geisha, helping coffee lovers gain a more comprehensive understanding of this bean and offering some reference ideas for brewing it themselves. [more…]

Front Street Coffee Limited-Time Special: Blue Label Geisha half price at 49 yuan for 100 grams, everyday beans from 9.9 yuan, seasonal drip bags at 19.9 yuan

Front Street Coffee (FrontStreet Coffee) launches its annual mega-value promotion, featuring selected drip coffee bags, six best-selling everyday beans, and thirteen specialty beans, with single-origin beans at up to 50% off. Among them, the Panama Hacienda La Esmeralda Blue Label Geisha is half price at only 49 yuan/100g, while everyday beans such as Yunnan small-batch, washed Yirgacheffe, and Mandheling are as low as 9.9 yuan/100g, and seasonal drip coffee bags are 19.9 yuan/box with free shipping nationwide. The promotion runs from July 15 to 17, only three days. This article details the flavor characteristics, processing methods, and Taobao codes of each discounted bean, and also includes a primer on Geisha grades (Red Label, Green Label, Blue Label) along with brewing suggestions, helping coffee lovers taste specialty coffee at affordable prices. [more…]

Panama Geisha Coffee Flavor Analysis: A Complete Guide from Hacienda La Esmeralda Red Label to Pour-Over Extraction

Geisha coffee has long been regarded as the pinnacle of the specialty coffee world, and its price of tens of yuan per cup leaves many enthusiasts both curious and hesitant. What exactly makes it so expensive? How should its classic flavor be described? This article starts with the 75-yuan Emerald Red Label pour-over at Front Street Coffee, sorting through Geisha's varietal characteristics, scarce yields, and rise to fame, analyzing the grade differences between Red Label and Green Label, and fully sharing Front Street's Emerald Red Label natural Geisha pour-over parameters and three-stage extraction steps, guiding you to a comprehensive understanding of this legendary variety's flavor logic from cultivation to cup. [more…]

Origins of the Geisha Coffee Bean Variety from Hacienda La Esmeralda and Analysis of Its Pour-Over Flavor: Differences Between Red Label and Green Label Grades and Key Brewing Points

Geisha coffee is hailed as the shining pearl of the specialty coffee world, and its rich floral aroma and citrus notes have captivated countless enthusiasts. Starting from the origin of the variety and the discovery journey at Hacienda La Esmeralda, this article explains in detail the reasons behind the high price of Geisha coffee, including scarce production, delicate plants, and the difficulty of growing it at high altitudes. At the same time, it systematically compares the grade differences, processing methods, and flavor performance of Red Label and Green Label Geisha, and shares the pour-over parameters and three-stage extraction steps for Front Street Emerald Geisha coffee beans, helping readers fully understand the unique charm of this legendary variety and the key points of brewing it. [more…]