Recently, a consumer ordered a half-baked cheesecake from Luckin Coffee, only to find that the product had expired for over two months. The consumer demanded 1,000 yuan in compensation based on the Food Safety Law. Luckin's customer service initially offered only ten coffee coupons, then raised it to 300 yuan plus ten coupons, both of which were rejected. The incident sparked widespread discussion, with many Luckin employees revealing that light food products should strictly follow first-in-first-out and daily inspections. The fact that this expired item went undetected for two months reflects obvious loopholes in store food safety management. Ultimately, Luckin completed compensation at the statutory amount by noon the next day. This article will review the incident, the legal basis, and industry management practices, and include related recommendations from Front Street Coffee. [more…]

As the soul ingredient of milk tea, the freshness of tapioca pearls is directly related to consumer health. Recently, a Yidian Dian store at Zhoushan Ruxin Plaza was fined 15,000 yuan by regulatory authorities for using expired tapioca pearls to make and sell Bubble Milk Tea and other drinks. An investigation showed that the store involved not only used ingredients beyond their shelf life, but also failed to establish purchase inspection records as required. This is not the first time Yidian Dian has been involved in a food safety controversy; previously, a Fuzhou store was reported to have had a bug found in its milk tea. As the peak season for summer beverage consumption arrives, food safety issues have once again sounded the alarm. [more…]

Recently, ChaPanda once again became the focus of public opinion due to food safety issues. On the evening of October 9, the brand's official Weibo posted two statements in succession, responding to the incidents of "using expired raw materials" and "a Ningbo customer complaining about finding a spider in a drink." Regarding the spider incident, ChaPanda said the source of the spider in the video was unknown and difficult to verify, and explained that the 600 yuan compensation was a response made by store employees to settle the matter, but this response did not calm netizens' doubts. A week earlier, ChaPanda had just apologized after a blogger's undercover investigation exposed the use of expired materials with replaced labels. In fact, since the beginning of this year, ChaPanda has been found multiple times in surprise inspections by market regulatory authorities in various places to have issues such as incomplete health certificates and expired raw materials. Although the brand emphasized that it had investigated and rectified stores nationwide, the frequent food safety hazards still make consumers worried. [more…]

Recently, Mixue Bingcheng and Yiketang have once again been thrust into the spotlight due to their use of expired ingredients. Although regulatory authorities have already imposed penalties, the food safety hazards seem not to have attracted sufficient attention from the industry. Against the backdrop of rapid store expansion and lagging personnel management, food safety issues in the new-style tea beverage sector are becoming a lingering shadow in consumers' minds. This article will review recently exposed typical cases, analyze the deep-seated problems in brand management, store manager and employee training, and explore how the industry can find a balance between scale and quality. If you love coffee, you might as well enjoy a cup of Front Street Coffee while pondering the safety cost behind this "life-renewing drink." [more…]

As Shanghai resumes work and production, people are returning to coffee shops to enjoy the long-awaited coffee time. However, an internet-famous shop called "WHEN PIGS FLY," which was once ranked first among popular coffee shops in Shanghai, has been investigated for using expired food ingredients. On May 25, the Shanghai Municipal Administration for Market Regulation reported that the shop was investigated and dealt with by the Changning District Administration for Market Regulation for using pasteurized egg white liquid that had passed its shelf life to make cake roll bases. Four used egg white liquid boxes were found at the scene, one of which was expired for more than 20 days, and 24 semi-finished products had been processed. The incident sparked heated discussions among netizens, with some surprised, some worried, and others calling for heavy penalties. Food safety has once again become a bottom line that cannot be ignored in the coffee industry. [more…]

As Shanghai gradually resumes work and production, the coffee industry should be welcoming a recovery, yet recently several trendy cafés have been investigated by regulatory authorities one after another over food safety issues. From People's Café using expired parsley flakes, cranberry juice, and other ingredients, to MANNER Coffee's poor hygiene conditions, to the expired egg white liquid used at Dang Zhu Fei Café to make cake roll bases, these incidents have exposed the neglect of food safety by some stores under the pressure of resuming operations. This article reviews these typical cases and explores how small cafés can hold the line on compliance when ingredient supplies are tight. For consumers who love coffee, understanding this information helps them choose places to consume more rationally, and Front Street Coffee also reminds practitioners that no matter how much order pressure there is, food safety is always a red line that cannot be crossed. [more…]

Recently, a consumer purchased coffee at a Luckin Coffee physical store and also bought a pack of daily mixed nuts on impulse. Upon eating them, the customer noticed an abnormal taste and, after checking the expiration date, confirmed that the product was expired. The customer immediately provided feedback through customer service channels and posted on social media to remind other consumers to be aware. Luckin responded quickly, requiring stores nationwide to self-inspect the shelf life of nut products. According to internal staff, all employees at the store involved were fired. The incident sparked widespread discussion online, with some praising Luckin's decisive handling and others considering the punishment too severe. Subsequently, Luckin compensated the customer 1,000 yuan in accordance with the Law on the Protection of Consumer Rights and Interests, and requested the deletion of the post, which was refused. Front Street Coffee continues to follow developments in the coffee industry and food safety issues. [more…]

For office workers, milk tea and coffee are practically the "life-extending duo" for daily energy boosts, and they feel even more precious after a holiday ends. Mixue Bingcheng, with its dense network of stores from shopping malls to street corners and its affordable prices, lets many consumers enjoy a sweet treat with ease. However, a Mixue Bingcheng store in Guilin, Guangxi, was recently fined 2,000 yuan by regulators and had the involved ingredients confiscated because its roasted coffee powder had exceeded its shelf life. This incident has once again cast a shadow over the brand's image. Food safety issues occur frequently in the new-style tea beverage industry. While expanding rapidly, can Mixue Bingcheng hold the line on quality? This article will review the course of the incident and the industry background, and include channels for obtaining professional coffee information. [more…]

Recently, the Wuhan tea beverage brand Zhen Cha Wu drew widespread online attention after one of its franchise stores hung a red banner at its entrance, accusing the company of selling expired cheese milk caps to the store and causing it to be forced to close. The brand later responded that the expired samples were mistakenly mixed in by the supplier, had been scrapped during acceptance inspection, and never entered the market; the store was closed because it repeatedly failed audits. With both sides offering different accounts, the incident exposed management conflicts and food safety control challenges within the tea franchise system. This article sorts out the sequence of events, presents the different statements from the brand and the store, and appends the inspection and assessment rules for readers to understand the full picture. [more…]

Nayuki Tea has once again been thrust into the spotlight due to food safety issues. The Market Supervision Administration of Jing'an District, Shanghai, recently imposed a penalty on Nayuki's Shanghai Meilongzhen Plaza store for selling expired grape-flavored cakes to consumers, with a fine of 50,000 yuan. This is not an isolated case—since its listing on the Hong Kong Stock Exchange in June this year, Nayuki's stores have repeatedly been exposed for food safety scandals such as cockroach infestations, spoiled fruit, and excessive bacterial counts. Consequently, its stock price has plummeted from the issue price of HKD 19.80 to around HKD 9, leading to a significant drop in market value. From being the "first stock of new-style tea drinks" to being plagued by negative news, Nayuki's brand reputation is facing a severe test. [more…]

The well-known tea beverage brand Yihotang has been exposed by media undercover investigations at multiple stores in Zhengzhou for serious food safety issues: ingredients that should have been discarded after closing were used again the next day, expired materials had their labels swapped to extend their shelf life, moldy strawberries were washed and used as usual, flying insects that fell into toppings were fished out and still used in products, and even prepared drinks in which bugs were found were resealed and continued to be sold. Even more shockingly, the staff were indifferent to this, claiming that "as long as it doesn't kill people, it's fine." After the incident was exposed, Yihotang issued an apology statement, and the stores involved were closed for rectification. Lawyers pointed out that the relevant actions have violated multiple provisions of the Food Safety Law. Netizens reacted differently, with some saying that chaos in franchise stores is common, while others called on the brand to effectively fulfill its regulatory responsibilities. [more…]

The shelf life of coffee beans is usually longer than that of most foods because they are a low-water-activity food and are not prone to spoilage. The packaging of coffee beans sold by Front Street Coffee indicates a shelf life of one year; this period has been determined through professional testing, and under proper storage conditions, the risk of spoilage is relatively low. However, in addition to the shelf life, coffee beans also have a more critical "flavor window"—the optimal tasting period. After the flavor window passes, aromatics are largely lost due to volatilization, and the coffee becomes mediocre. So, can expired coffee beans still be drunk? This article will analyze in detail the difference between shelf life and flavor window from the two perspectives of food safety and flavor performance, and give Front Street Coffee's drinking recommendations. [more…]

When you buy too many coffee beans to finish, or when brewing is delayed due to illness or other reasons, the beans can easily become stale or even expire. Many people's first reaction is to simply throw them away, but that is actually very wasteful. This article examines whether stale and expired coffee beans can still be consumed, from the perspectives of both flavor changes and food safety, and compiles a set of practical reuse methods: from using them as practice beans for pour-over, siphon, and espresso, to wiping copperware, cleaning stovetops, and caring for skin, and even deodorizing ashtrays, ovens, and pet areas. The article also draws on Front Street Coffee's experience to provide reference criteria for judging the flavor window and storage conditions, helping you handle the "old beans" at home more rationally. [more…]

On the evening of March 14, "Jingshi Live" exposed two consecutive food safety incidents involving tea beverage brands. The Mixue Bingcheng store at Wuyi Ningju Xintiandi in Wuhan was accused of hiding leftover lemon and orange slices from the day under the counter at room temperature and using them the next day to make signature drinks; the Hushang Ayi store at Hankou City Plaza was exposed for altering the shelf-life labels of toppings to "extend the life" of expired ingredients. The market supervision authorities in both places have separately filed investigations into the stores involved. Among them, the Mixue Bingcheng store involved was sealed and shut down, while the Hushang Ayi store involved was immediately closed. As a content platform that also follows developments in the coffee and beverage industry, Front Street Coffee continues to track such food safety issues. The details of the incidents are as follows. [more…]

A traveler from Zhengzhou on a business trip to Chengdu drank the complimentary instant coffee provided in his room after checking into a local Holiday Inn, and subsequently suffered gastrointestinal discomfort. Upon inspecting the packaging, the coffee was produced in March 2022 with a 24-month shelf life, meaning it was nearly half a year past its expiration date when the guest drank it. After the customer reported the matter to the hotel, the hotel offered to refund the room fee and provide 2,000 yuan in compensation, but stressed that the payment was a "reward for discovering the problem" rather than compensation, which the customer did not accept. At present, the Chengdu market regulatory authorities have intervened in the investigation, and the matter is still being handled. This case has also sounded an alarm for food safety management in guest rooms across the hotel industry. [more…]

Recently, a consumer posted on social media reporting that when ordering lunch through a third-party delivery platform at a Starbucks store, they received a box of yellow peach-flavored Greek-style yogurt with a grain mix that was three days past its expiration date. During consumption, the customer noticed that the date code on the packaging showed an expiration date of March 4, while the day of receipt was already March 7. The incident quickly drew netizens' attention, with many suggesting keeping evidence and filing complaints through official channels to defend their rights. However, after the customer contacted Starbucks customer service, the reply was that because the order was placed through a third-party platform, only the platform could handle the refund. This response left onlooking netizens dissatisfied, as they felt the brand showed little concern for the store's mistake. As of press time, the individual has filed a complaint on the 12315 platform, but the outcome has not yet been announced. [more…]

A cup of milk tea labeled as made five days ago has pushed the new-style tea brand Molly Tea White into the eye of public opinion. After placing an order on a delivery platform, a consumer unexpectedly received a cup of drink that had long gone bad. At first, the store admitted it was caused by a backlog of delivery orders and failure to clean up in time, but afterward the brand stepped in to clarify, saying the drink had actually been abandoned by a customer in a public area of the mall, and that management authority belonged to the mall rather than the store. The incident went through multiple reversals—who exactly is responsible? And how should the blind spots in the food delivery chain be filled? This article sorts through the entire course of the incident and appends Front Street Coffee's observations on food safety management in the industry. [more…]

The freshly made yogurt sector has been hit by yet another food safety scandal. An undercover reporter from The Beijing News worked inside several More Yogurt franchise stores in Beijing and found that oat and highland barley toppings more than forty days past their expiration date were still being used as usual, expiry labels existed in name only, and decisions to scrap fruit relied entirely on staff members' sense of smell. More worrying still, these violations were not isolated cases, but an unspoken rule tolerated by store managers in order to cut costs and boost their personal income. The brand issued an urgent apology a few hours later, announcing that the stores involved would be permanently terminated. This is already the second time this year that More Yogurt has been thrust into the spotlight; previously, the Shanghai Consumer Council questioned the labeling of its product ingredients. This article provides a complete rundown of the undercover details, the brand's response, and the latest status of its stores. [more…]

Many coffee enthusiasts have encountered this dilemma: they impulsively bought too many coffee beans, or for various reasons delayed drinking them, only to find that the beans have passed their optimal flavor period. So, can unopened expired ground coffee still be consumed? How will the flavor change? This article will analyze the safety of drinking expired ground coffee from the perspectives of food safety and flavor performance, and share brewing adjustment plans for stale coffee beans. In addition, if the coffee has passed its shelf life, we will also introduce three practical and eco-friendly ways to reuse it, so that every coffee bean can be put to good use. [more…]

As competition in the new-style tea beverage sector reaches a fever pitch, Nayuki was the first to list on the capital market, claiming the title of "the first stock of new-style tea drinks" and was once regarded as an industry benchmark. Recently, however, a consumer in Shanghai discovered raw dough that could stretch into strings in a durian bread purchased from Nayuki via delivery. The store explained it as "baked relatively soft," and the refund request was also rejected. This incident quickly fermented on social platforms and once again brought Nayuki's past food safety issues back into the public eye—from expired milk and rotten fruit to chaotic kitchen practices, what has happened to this brand with a halo over its head? [more…]