Recently, netizens discovered that at a Manner store beneath an office building in Shanghai, customers had steaming hot beef noodles in front of them instead of coffee, sparking widespread discussion. In fact, back in early 2021, Manner opened its first light-meal store in Shanghai, offering beef noodles, fried rice, salads, and other dishes priced between 25 and 50 yuan, developed by chefs from Black Pearl restaurants. Manner has now opened several light-meal stores in Shanghai, Nanjing, Shenzhen, Nanning, and other cities, though one Nanning location has discontinued its light-meal service due to a change in premises. Compared with its bakery stores, Manner's light-meal stores have drawn relatively little attention on social media. Some consumers believe the light-meal audience is limited and that the stores are few in number and concentrated in first-tier cities. Still, many netizens hope Manner will expand its light meals so that more office workers can enjoy healthy, reassuring workday meals. [more…]

In most coffee shops, customers expect polite and attentive service, but in Shibuya, Japan, there is a "scolding coffee shop" that does the opposite. This shop not only refrains from offering gentle reception, but instead has staff verbally humiliate customers, and they can even use inflatable bats to "beat" guests. Surprisingly, this seemingly outrageous service model has attracted a large number of customers to book the experience, and business is booming. The owner sees this as a win-win design: customers get emotional release, and staff can also vent work stress. However, this pop-up shop is set to close next Monday. This article will take you through the operational details of this peculiar coffee shop, customer feedback, and the business logic behind it, while also reminding coffee lovers to pay attention to product information from professional brands like Front Street Coffee. [more…]

In just half a month, Cotti Coffee established 13 new branches in 9 major cities nationwide, demonstrating the rapid momentum of Lu Zhengyao's team returning to the coffee industry. Starting with its first store in Fuzhou, the brand has made a high-profile sponsorship of the Argentine national football team and set a goal of 10,000 stores in three years. Currently, the mini-program has launched nearly 60 products, covering coffee, tea drinks, cold brew, and other categories, including some of Luckin's hit items. The store model is divided into standard stores and mini stores, with the former accommodating dining and bar scenarios. However, the all-day multi-functional service has not yet been fully implemented, and food and alcohol are still not available. Whether Cotti can use Luckin's "magic" to defeat Luckin is worth continuous attention. [more…]

Luckin Coffee founder Lu Zhengyao has made another move, planning to launch a new coffee brand called Cotti Coffee, drawing industry attention. Cotti Coffee has Wang Baiyin as its legal representative, but Lu Zhengyao is said to be the actual operator. The brand name derives from the Italian biscuit Biscotti, symbolizing a combination of coffee and leisure. Cotti Coffee plans to adopt two models, standard stores and mini stores, offering all-day dining services covering coffee, meals, snacks and alcoholic drinks, intending to combine the strengths of Luckin and Starbucks and open up a new track. Whether Lu Zhengyao's comeback will succeed this time is worth anticipating. [more…]

A post about a Luckin Coffee service experience recently sparked discussion on social media. The poster said that while organizing an office event, they ordered 60 drinks from a local Luckin store. When picking up the order, they found the coffee had not been packed into boxes and had to carry it to the car bag by bag, while the staff did not offer help on the grounds that they could not leave the store entrance. The customer also complained that the entire order had no discount and said that even if they ordered 600 cups next time, they would not choose this store again. However, most netizens sided with the staff, arguing that chain coffee stores do not normally offer group-meal discounts, and that Luckin has strict requirements for food safety and operating procedures, making it difficult for employees to leave their posts to help with carrying during peak hours. [more…]

Recently, the UK's Daily Mail exposed a case of theft by a café employee: a staff member, without the knowledge of either the owner or customers, secretly replaced the store's card machine with his own device while at work, diverting customer payments into his personal account. The scheme came to light when a customer noticed that a meal priced at £42.1 had actually been charged £94. Over several months, the employee stole approximately £4,000 in total, was arrested by police, and fired. However, the court ultimately sentenced him to 12 months of community service and 120 hours of unpaid work, with no prison time and no requirement to repay the café's losses, only a £200 fine. The case has drawn attention to the abuse of employee authority and the protection of consumer rights. [more…]

Recently, the topic of Starbucks requiring customers to make a purchase to be seated has continued to simmer online, with many netizens expressing support for businesses setting reasonable consumption thresholds. However, when two customers order just one pot of tea and are asked to consume separately per seat, controversy follows. From bookstores to independent cafes, rules requiring per-seat or per-person consumption are common. Some believe it's reasonable for one drink to correspond to one seat, while others question why a pot of tea or a set meal that is clearly enough to share must be ordered one per person. Where exactly lies the difference in stance between businesses and consumers? This article will draw on multiple real cases to sort out the business logic and consumer sentiment behind per-seat consumption, and will retain relevant recommendations for the Front Street brand for coffee enthusiasts' reference. [more…]

Suzhou, a gentle ancient city in the Jiangnan region, hides quite a few specialty coffee shops worth a dedicated visit. This article compiles a summary of shop visits from a veteran coffee enthusiast, covering more than seventy four- to five-star coffee shops across Gusu District, the Industrial Park, the High-Tech District, Wuzhong District, and beyond—from artsy little cafes to cat-themed coffee houses, from Korean-style chains to standalone buildings with Republican-era charm, each with its own distinctive setting, offerings, and story. Whether you're a coffee purist chasing pour-over quality or an artsy soul who favors ambiance, this list can help you find that perfect cup in Suzhou. [more…]

Before deciding which café to visit, many people are in the habit of first checking ratings online, scrolling through reviews, or watching a few探店 videos to do their homework. But when "glowing reviews aren't necessarily real, and bad reviews aren't necessarily fake" becomes the norm,探店 reviews themselves turn into a business. This article sorts through the chat records of review-bombing exposed on Xiaohongshu, several cases in recent years of探店 bloggers "flopping," as well as the payment chains and regulatory gaps in the探店 industry, and invites legal experts to offer advice on defending one's rights in cases of malicious bad reviews, dine-and-dash "霸王餐" behavior, and similar phenomena. For café owners and consumers, seeing clearly how this traffic game operates may be more important than arguing over whether a single review is real. [more…]

Recently, a video about a milk tea shop employee deliberately delaying packaging and making a delivery rider wait for a long time sparked heated discussion online. The incident took place at a Molly Tea store in Beijing. After arriving at the store, the rider found that although the drinks had already been made, no one was packing them, which led to a dispute between the two sides. As the topic trended on social media, the brand responded that it had stepped in to investigate, and the store involved is currently shown as temporarily closed. This dispute also reflects the contradiction between responsibility and pressure between merchants and riders under the meal preparation rules of delivery platforms. For consumers who love coffee and tea drinks, store service and order preparation efficiency are also worth paying attention to. Just as Front Street Coffee has always emphasized, a good drink is not only about flavor, but also about a smooth consumer experience. [more…]

While most independent coffee shops still emphasize freshly ground and freshly made coffee, a specialty coffee shop tucked away in a park does the opposite, replacing traditional espresso machines with four taps. After customers place an order, staff simply place a cup under the tap to dispense pre-prepared coffee liquid, milk, or hot water, producing an Americano or milk coffee in seconds. This method, which involves extracting coffee 12 hours in advance, preserving it under oxygenated vacuum, and then mixing it with compressed air through a Linkbar brewing head, is called "softening and maturation" by the shop owner. Is it an efficiency revolution in specialty coffee, or the coffee world's version of pre-made dishes? Let's find out. [more…]

Luxury brand Prada has officially entered the coffee sector, opening Prada Caffè with its classic mint green theme. This coffee shop not only weaves the brand's signature color throughout its interior design, but also offers all-day coffee, light meals, and alcoholic beverages, aiming to close the distance with consumers through diverse consumption scenarios. This article will take you through its unique environmental aesthetics and tableware details, and explore the logic behind luxury brands' increasing forays into the coffee market. Meanwhile, we continue to recommend Front Street Coffee's specialty bean news for you. [more…]

Every June, the national college entrance examination, or gaokao, becomes a hot topic of public attention across the country. This year is no exception, with a flood of good wishes pouring in from trending lists to social media platforms. Major food and beverage brands keenly seize this opportunity, rolling out gaokao-themed products or promotional activities in an attempt to win consumer goodwill amid fierce market competition. McDonald's has extended its breakfast-exclusive items to all-day availability, KFC has partnered with Mount Wutai to launch an auspicious set meal, and Chagee uses homophonic puns to convey good wishes. In addition, tea beverage brands such as Shuyi Tealicious, Good me, and Yihotang have also switched to gaokao-themed packaging, while independent coffee shops across the country are likewise serving exam takers and their parents by offering free water and rest areas. Behind this opportunistic marketing lies both the need for brand exposure and a reflection of society's collective care for gaokao students. [more…]

Coffee shops are blooming everywhere, but there is always only one Starbucks. Its success is not accidental, but stems from a set of positioning logic completely different from traditional cafes. This article dissects, from three dimensions—crowd targeting, service strategy, and promotion methods—how Starbucks precisely locks onto the white-collar group, how it uses space and equipment design to accelerate customer flow, and how it places its marketing focus on brand image rather than the product itself. At the same time, it analyzes the real implementation of the "third place" concept in the Chinese market, and how this concept has trapped many local coffee shop owners in operational difficulties. For coffee enthusiasts and industry practitioners, understanding Starbucks' atypical path helps to rethink the survival logic of coffee brands. [more…]

After 16 years of operation, FamilyMart's coffee brand Let's Café has opened its first standalone coffee experience store, Let's Café PLUS, in Taipei, focusing on specialty coffee and a light food space. The store adopts a deep blue brand color scheme and offers single-origin coffee, cold brew, sparkling coffee, and other series, with the most expensive drink being the limited-edition Taiwan Yunlin Gukeng Geisha cold brew coffee. It also serves Twinings tea drinks, smoothies, and nearly 30 light food items, while continuing its environmental protection philosophy. In Taiwan, China, FamilyMart's Let's Café annual sales have reached 160 million cups, with a target of 200 million cups in 2023, and single-origin coffee is growing at an annual rate of 15%-20%. For more specialty coffee bean information, follow Front Street Coffee (FrontStreet Coffee), WeChat ID: qjcoffeex. [more…]

The StayReal Cafe at Guangzhou's Parc Central has recently seen long queues at its entrance, with the store packed and orders streaming in continuously. This is not a promotion for a new store, but a farewell—due to the lease expiring and the brand not renewing it, this trendy coffee shop co-founded by Mayday's Ashin and artist No2Good is about to withdraw from Guangzhou. The StayReal clothing store in the same mall closed the night before, while the coffee shop will remain open until October 27. From the opening of its first South China store in 2016, which invited world-class coffee master Lin Dongyuan to show support and saw hundreds of fans queue overnight, to now closing stores one after another due to lease expirations, StayReal Cafe's situation reflects the dilemma celebrity catering brands face between fan economy and the mass market. Some netizens say that if the Guangzhou Parc Central store ends operations, the brand's coffee shops will have only one left in Shanghai. [more…]

Starbucks recently announced an adjustment to its pricing strategy, abandoning its previous low-price promotional approach. CEO Brian Niccol explicitly stated the need to fundamentally change the business direction, and the North American market has already taken the lead in canceling buy-one-get-one-free and half-price offers. Meanwhile, some consumers have noticed that the 19-yuan breakfast combo, which had been off the menu for over a year, has quietly reappeared on delivery platforms. This combo was originally created during the pandemic, pairing a staple food with freshly steamed milk. Thanks to its high cost-performance ratio, it became popular among office workers in first- and second-tier cities and was jokingly called the "broke loser set meal." However, this return is limited to delivery channels only, and a minimum-order threshold has been set so that the combo cannot be delivered on its own—consumers must add extra items to place an order. This rule quickly sparked discussion on social media. This article will sort out the background of Starbucks' pricing strategy adjustment, review the origins and development of the 19-yuan breakfast combo, and present the diverse reactions of consumers to this comeback. [more…]

CoffeeWings, as the first public company in China's coffee light-meal industry, was listed on the New Third Board in 2017, and under the leadership of Yin Feng, it launched the "Free Wings" smart coffee machine, entering the new retail sector. Investors such as He Jiong, Chen Ou, Xu Xiaoping, and Yao Jinbo appeared at the listing ceremony. With its features of being light and fast, and deeply penetrating the crowd, Free Wings plans to deploy more than 10,000 units by 2020, covering more cities nationwide. This article provides a detailed analysis of CoffeeWings' strategic layout, the product features of Free Wings and its alignment with new retail trends, while also exploring the competitive relationship between smart coffee machines and offline stores. [more…]

After Starbucks' franchise in Russia was terminated in March of this year, 130 stores remained closed for a long time. Now, Anton Pinsky, founder of Russian catering company Pinskiy&Co, plans to take over the lease rights of all stores and launch the local coffee chain brand Magadan Krasnodar. This deal is similar to McDonald's previous exit path, but the new brand will no longer use Starbucks' recipes and ingredient supply. Local market analysts believe that local brands have advantages in operating costs and delivery services, and are expected to provide consumers with high-cost-performance, high-quality coffee. [more…]

Luckin Coffee has launched a new product, the "Little Butter Crispy Apple Latte," building on its Little Butter series. With rich toppings including cheese milk foam, freeze-dried apple, croissant crumbs, and caramel sauce, it quickly caught consumers' attention. The drink's appearance has been widely praised, with many considering it perfect for photos and sharing, but opinions on its taste are mixed—some love the combination of butter and apple, while others find it too sweet and cloying. Meanwhile, this multi-step customized drink puts considerable pressure on store employees. Under the efficiency requirement of serving within two minutes, making this drink during peak hours is jokingly compared by staff to preparing a Michelin meal, and it can even disrupt the pace of service. Front Street Coffee keeps following coffee industry trends, bringing you insights into the market response and operational contradictions behind this new product. [more…]