Heytea recently switched to new transparent plastic cups for cold drinks, adding a silver-gray decorative coating to the top of the cup and changing its brand logo to silver-gray as well. This design change has sparked discussions from multiple sides: some customers mistakenly thought the milk cap had gone moldy, milk cap lovers worried they could no longer judge the amount of milk cap by appearance, and some netizens felt the silver coating easily reminded people of something inedible or spoiled. Meanwhile, Heytea employees also reported that the fill lines and milk cap lines on the new cups were hard to recognize because they were obscured by the coating, making it more difficult to judge product standards when manually adding milk cap. Although the new cups look more layered and premium in photos, the misunderstandings and inconvenience in actual use have come along with them. This article is compiled from Coffee Workshop, and Front Street Coffee presents the full picture of the incident for you. [more…]

The limited-edition silver tea bowl jointly launched by Heytea and Hello Kitty quickly went viral on social platforms thanks to its appealing appearance and scarcity. However, some consumers who managed to get one discovered that when they wiped the outer shell of the tea bowl with a dry tissue, silver coating came off onto the tissue, sparking concerns about product quality. After the incident gained traction, netizens discussed issues such as whether the electroplating process is safe and whether the design of the tea bowl lid is reasonable. Heytea has not yet made a public response, and only arranged a replacement for the customer involved through negotiation, but customer service admitted it could not guarantee whether the new bowl would still fade. [more…]

Starbucks has long been a globally renowned "cup factory," and its released mugs are highly sought after due to their limited-edition attributes or unique designs, even becoming hot items on the second-hand market. A metallic-coated mug launched in the United States last November captured the hearts of many consumers with its dazzling appearance, with cumulative sales exceeding 440,000 units. However, this best-selling product was recently urgently recalled by its producer, the American company Nestlé. The reason is that the mug has serious quality issues: when filled with hot water, hot coffee, or placed in a microwave for heating, the cup body may crack under high temperatures, causing burns or cuts to users. The U.S. Consumer Product Safety Commission has confirmed 12 incidents, with 10 people injured. This article will sort out the ins and outs of the recall event and how consumers should handle it. [more…]

Heytea's classic roasted brown sugar boba series has always been a top repeat-purchase choice for many consumers; the combination of soft and chewy tapioca pearls with brown sugar syrup and hot milk tea makes it hard to give up in any season. However, recently, many enthusiasts across the country have noticed that the brown sugar boba milk tea they received has visibly "turned white" in appearance. The signature dark brown syrup coating that used to cling to the cup wall is no longer visible, and the boba no longer sinks to the bottom together with the brown sugar syrup, but instead floats distinctly as separate particles suspended in the milk tea. This change quickly sparked discussion: is it caused by the syrup dissolving due to stirring in a hot drink, or has the brand quietly adjusted its ingredients and formula? Heytea staff give differing accounts, while the official account denies any formula change and attributes the cause to some stores failing to prepare it according to standard. This article compiles consumer feedback and responses from various parties, and includes relevant recommendations from Front Street Coffee, for the reference of coffee and tea beverage enthusiasts. [more…]

The boundaries of coffee are constantly being pushed, from turtle jelly lattes to soy sauce syrup lattes, and now even minced garlic has entered the world of coffee. Zhou Libo's old joke about "eating garlic and drinking coffee" still lingers in our ears, yet the emergence of iced garlic latte has left both garlic lovers and haters speechless. This article will walk you through the complete steps for making this viral coffee, trace coffee's journey from the "altar" to the streets, and present netizens' genuine reactions to garlic-infused coffee. If you're also curious about the taste of garlic colliding with coffee beans, why not follow Front Street Coffee's perspective and find out. [more…]

Coffee has evolved into strikingly different forms across the world's regions. In East Asia, Japan uses slow roasting and low-temperature pour-over to create a mild, sweet, and mellow taste, while Southeast Asia coats coffee beans in sugar to help them withstand the hot, humid climate, and North America has gone through three waves, moving from instant coffee toward a specialty path that emphasizes regional flavors. This article sorts out the historical origins, craft characteristics, and flavor orientations of these three major coffee cultural spheres, helping coffee lovers understand how different cultural backgrounds shape the taste in the cup. Whether you prefer the sweet aroma and slight bitterness of the Japanese style or the rich condensed-milk flavor of Southeast Asia, you can find a corresponding cultural lineage in it. [more…]

Manner has long been known for its "bring your own cup and get 5 yuan off" policy and for frequently giving away stylish cups. The stainless steel straw cup launched last November sparked controversy because it could only be obtained by purchasing a 75-yuan set meal. After more than half a year, the official announcement on the last day of August revealed an additional silver model, officially launching on September 2, with stock increased to 60,000, and the threshold relaxed to receiving one free with the purchase of two iced coffees through delivery channels. The high aesthetic appeal and low barrier made cup collectors eager, with many people preemptively monitoring mini-programs or delivery platforms for price changes, ready to order promptly and wait for delivery. However, less than 12 hours after the campaign launched, complaints began appearing on social media: after rinsing the new cup with clean water, paint peeled off the outer side of the lid, as if the silver coating had been scratched, instantly blemishing the originally striking new cup. Some netizens checked the packaging information and found that the cup body and straw are made of metal, while the lid is PP polypropylene plastic with an outer coating, which easily peels off when exposed to water or light scraping. [more…]

Recently, a post about a Starbucks employee accidentally spilling coffee on a customer sparked heated discussion on social media. The poster said that while picking up their order, their newly bought white coat was stained by coffee knocked over by the employee, and the employee only apologized in a low voice before continuing to work, while the store manager said compensation was not possible and only suggested trying to clean it with alcohol. As the incident continued to escalate, many Starbucks employees revealed in the comments that company training already requires drinks to be placed on the counter for customers to pick up themselves, but in unexpected situations, staff should immediately apologize and take responsibility. As of press time, the person involved had still not received a formal reply from Starbucks. [more…]

Luckin Coffee recently partnered with "Little Blue and His Friends" to launch a scratch-card sticker game: consumers who buy two drinks receive a limited-edition sticker with a scratch-off area, giving them a chance to win a free coffee. However, after the campaign launched, employees at some stores used flashlights to see through the scratch-off area from the back and learn the winning results in advance, even "cheating" in front of customers, sparking consumer dissatisfaction. The article explores how this marketing campaign, while bringing small moments of joy, also caused frustration for some customers due to design flaws and execution problems, and reflects on how brand reward campaigns can balance fun and fairness. [more…]

Coffee beans are the starting point for brewing a good cup of coffee, and understanding their origins and journey is essential to choosing the right raw materials. This article systematically covers the botanical characteristics of coffee, the structure of its fruit, the main cultivated varieties and their flavor differences. It also explains in detail how the two processing methods—dry and wet—affect quality, and introduces the global production and trade landscape along with import quality standards. The article specifically mentions recommendations from the Front Street brand to help coffee lovers make well-informed choices in their daily purchases. [more…]

At Manner stores, many regulars' reusable cups are covered in layer upon layer of sticker labels, looking just like suitcases covered in baggage tags—full of personality. These labels were originally a tool for staff to distinguish the needs of each cup's owner, but they have unexpectedly become "trophies" collected by some consumers. However, the labels are hard to peel off, leave residue, may damage the cup's coating, and can even breed bacteria and give off odors if left untreated for a long time, raising hygiene concerns. Whether prolonged contact with thermal paper material is healthy has also become a focus of discussion. This article will walk you through the controversy over Manner's reusable cup labels and explore the balance between personal expression and public hygiene. [more…]

Recently, a consumer posted on social media that after picking up a packed coffee at a Luckin store, the cup lid was not sealed properly, causing the coffee to spill and stain their coat, pants, and snow boots, sparking widespread discussion. After reviewing the surveillance footage, Luckin customer service stated that the employee's operation was normal and was only willing to compensate with coupons, refusing to fully cover the dry cleaning costs. As the incident gained traction, many netizens shared similar experiences, pointing directly to issues such as Luckin's paper bags being prone to falling apart when wet and its takeaway cups leaking easily. Consumers are calling on the brand to switch to more durable packaging materials to ensure the safety of takeaway drinks. [more…]

Coffee with rich crema usually feels more coating on the palate, and its aroma tends to linger a bit longer in the mouth. However, shiny coffee bean surfaces do not necessarily mean the brewed crema will be abundant. Roast level, bean freshness, blend composition, and extraction method all affect the crema in the cup. To find a suitable [more…]

Manner launched a Year of the Dragon promotion offering a vintage mug with the purchase of a two-cup light cheesecake latte set, limited to 120,000 nationwide, which sparked a buying frenzy among fans. However, after the promotion went live, some netizens noticed that the mug bore a strong resemblance to IKEA's Gärdell mug and questioned its claimed market value of 75 yuan. At the same time, many consumers reported that the mugs they received had obvious flaws such as color discrepancies, dents, chips, and uneven spray coating. Despite the controversy, some users still praised the mug's texture and logo design. This article summarizes the promotion rules, netizen feedback, and after-sales advice, and reminds readers to promptly communicate with the store when encountering issues with their consumption experience at a coffee shop. [more…]

Among the many coffee-producing countries in South America, Bolivia, though landlocked, has cultivated remarkably high-quality coffee thanks to its unique geography and climate. Its coffee cultivation is highly concentrated in the Yungas region, which accounts for more than ninety percent of the country's output. The growing areas include Yungas, Copacabana, and Caravina in La Paz, each with distinctive flavors. In terms of varieties, besides Typica and Caturra, a standout Java variety is also grown, known for its strong disease resistance and outstanding flavor. Front Street Coffee will take you into Bolivia to explore the full picture of the country's coffee industry. [more…]

In recent years, the shift in consumption attitudes among China's younger generation and the blending of global food cultures have quietly changed coffee's status in the country. Chain brands have brought coffee from a light luxury into daily life, specialty coffee culture has rapidly spread with the help of local forces, and Yunnan coffee beans have moved from obscurity to popularity. What followed is a trend of coffee's "Sinicization"—from stewing and extraction to serving in tea bowls, from youtiao and jianbing to rice wine and Moutai, coffee is putting on a Chinese-style coat. Yet is this localization a school worth passing down, or a fleeting trend lacking roots and soul? This article will explore the innovative surface and inner deficiencies of Chinese-style coffee, and consider how coffee culture can truly take root in China. [more…]

Heytea recently launched a new triple-thick matcha product, claiming to combine matcha tea, thick matcha cheese milk cap, matcha jelly, and thick matcha glutinous rice balls and other rich toppings, attracting many matcha lovers to try it first. However, the first wave of feedback showed a clear gap from expectations: many consumers complained that the glutinous rice balls were runny and not chewy, even describing them as hard to swallow; the matcha drink had a heavy powdery taste, leaving the mouth dry and the throat coated after drinking; despite being called "triple-thick matcha," the tea flavor was rather weak, and even adding more intensity brought limited change. Matcha enthusiasts, after comparing the Heytea series with the rich, sweet aftertaste they idealize, gave comments such as "watery" and "thin and bland." The brand may have blended milk and syrup to cater to mass tastes, but this is far removed from the bitter depth and sweet finish pursued by seasoned matcha lovers. [more…]

Luckin Coffee recently launched its final co-branding campaign of 2024, teaming up with Chu's Agriculture to introduce an improved version of the Chu Orange Latte and a series of merchandise, with a "New Joy Orange Scratch Card" included in designated bundles. The prizes are quite generous, including 500 vouchers for 99 free coffees, 2,000 vouchers for 66 free coffees, and 100,000 vouchers for 1 free coffee, while those who don't win can still receive a 48% off drink coupon. However, many consumers discovered that simply holding the unscratched back of the card up to a phone flashlight allows faint text beneath the coating to be seen through the light, revealing the prize without scratching it off. This discovery sparked widespread discussion about the fairness of the campaign, with some users worried that store employees might use this method to pick out the big prizes in advance, though Luckin employees came forward to deny such speculation. Front Street Coffee continues to follow developments in the coffee industry and brings you the latest news. [more…]

The environmental problems of single-use paper cups are becoming increasingly severe, and the coffee industry has been searching for alternatives. From the failed attempt with cone cups in 2014, to the brief popularity of KFC's cookie cups, and then to the unexpected revival of oat cups during the pandemic, edible coffee cups have gone through three generations of technological iteration. This article will review the development history, technological breakthroughs, and market dilemmas of edible cups, and explore whether they can truly replace single-use cups and become a new environmentally friendly choice for coffee shops. [more…]

Caramel Macchiato was once as famous as latte, mocha, and cappuccino. With its sweet taste and delicate caramel pattern, it swept the globe, especially beloved by female consumers. However, nowadays it is hard to find it in coffee shops. This article will take you through the history of this classic drink, clarify the essential difference between Caramel Macchiato and Macchiato, and share Front Street Coffee's classic preparation method. With just four ingredients—espresso, milk, vanilla syrup, and caramel sauce—you can easily recreate this "coffee in a sugar coat" at home. [more…]