On October 28, a distressing scene unfolded in a cat café in Wuxi, Jiangsu: a father, because a cat had startled his child, actually kicked the cat down the stairs. After the surveillance footage was exposed, netizens were furious and offered the shop owner advice on how to pursue accountability. However, because the owner had not called the police in time and feared retaliation afterward, he ultimately chose not to pursue the matter further. This incident once again sparked discussion about whether cat cafés should admit children, and also reflected the real-world dilemma of animal protection and the safeguarding of merchants' rights. [more…]

A bubble tea franchise store in Wuxi appears to run community group buys and membership top-ups on the surface, but behind the scenes it is suspected of large-scale fraud. Over a thousand local people have fallen victim, with transaction flows of nearly 200 million yuan, and even people in Shanghai, Zhejiang, Anhui and other places have been caught up in it. Even more surprisingly, the operator had compulsory measures changed because of pregnancy, and afterward continued to operate and keep selling low-priced products. The brand owner eventually announced the termination of cooperation and removed the signage, but the store changed its name and still opened as usual, and was still constantly hiring. What exactly is going on? What should ordinary consumers and job seekers pay attention to? [more…]

As coffee consumption grows increasingly widespread, brand infringement cases have also risen. In 2018, market regulators in Wuxi received a tip-off and discovered counterfeit "Starbucks" instant coffee products circulating on the market; an investigation confirmed they were sold by Shuangshan Food (Xiamen) Co., Ltd. Although the company knew the products were fake, it still supplied more than 50 merchants across 18 provinces nationwide, with the amount involved exceeding 7 million yuan. In 2021, the Wuxi Intermediate People's Court ruled in the first instance that Shuangshan Company must publicly apologize and pay 21.72 million yuan in punitive damages. This case not only demonstrates the strength of the law in protecting intellectual property rights, but also prompts reflection on the development of domestic coffee brands. At the same time, Chinese brands such as Luckin and MANNER are winning consumers' favor with better value for money and taste, while Starbucks relies more on its store environment to maintain its appeal. This article takes you through the details of the case and explores the changing landscape of the coffee market. [more…]

After two Starbucks stores in Wuxi were exposed for food safety issues, they not only faced dismissal of all staff and suspension for rectification, but also received administrative penalties totaling 1.37 million yuan. This incident triggered widespread public discussion on the current state of food safety management in the chain catering industry. Judging from the surprise inspections by market supervision bureaus across various regions, although the vast majority of stores were not found to have serious violations, management loopholes such as non-standard scrap records, missing disinfection records, and inadequate implementation of employee personal hygiene remain common. This article will review the incident and the details of the penalties, analyze the imbalance between Starbucks' internal supervision and cost control, and explore the importance of producer self-discipline and social oversight behind food safety issues. [more…]

Recently, Luckin Coffee has once again become the focus of public attention due to an incident involving the refusal of cash. A customer in Wuxi, Jiangsu Province, insisted on using cash to buy coffee at a store, but was told by the staff that orders could only be placed through the app or mini-program, and the transaction was only completed after police mediation. This is not the first time Luckin Coffee has made the news over cash payment issues; there have been similar reports before. Today, with the widespread use of mobile payments, can merchants refuse cash? And how should consumers protect their own rights? This article will recount the incident and explore the legal and consumer experience issues behind it. [more…]

On April 18, a new store called "blue bottle coffee" quietly appeared on a food delivery platform. After verification, this was not a counterfeit or a purchasing agent, but an official delivery channel opened by Blue Bottle Coffee. The delivery prices of drinks from Shanghai stores are consistent with those on the mini-program, and during the opening period, limited-edition fridge magnets were given away and delivery fee discounts were offered. Behind this move is a series of accelerated adjustments by Blue Bottle recently in store layout, pop-up events, and brand strategy. From rumors of store expansion in Shenzhen, Chengdu, and Xi'an, to the queues triggered by the Wuxi pop-up truck, and to blue bottle studio soon landing in Shanghai, this brand once jokingly called "unable to leave Shanghai" is trying to break its established rhythm. However, at a time when coffee consumers are increasingly picky and competition among chain brands is fierce, whether opening delivery can truly help Blue Bottle win more users' hearts still needs time to test. [more…]

Recently, multiple netizens in Inner Mongolia posted that the %Arabica city first store located in Hohhot MIXC will officially cease operations starting December 16. This store only opened in early July this year simultaneously with the shopping mall, making it the brand's first store in Hohhot, and it was marked as a pop-up store on the official mini-program. It was originally planned to operate for about three months, and after the lease expired, it was renewed to continue operating until a closure notice recently appeared at the entrance. Regular customers felt caught off guard after receiving closure notification text messages and rushed to the store to check in and stock up on coffee beans. Nearby residents believe that %Arabica focuses on specialty coffee, and its pricing of over 40 yuan is not cost-effective; combined with the mall's fading popularity and reduced foot traffic, the pop-up store's business performance was average, so it is not surprising that it delayed until now before withdrawing. Since the beginning of this year, %Arabica stores in Nanning, Guangzhou, Wuxi, and other places have also closed one after another, continuing operations in the form of Kiosk coffee trucks. Some netizens speculate that after the closure of the Hohhot first store, the brand may return in a new form. [more…]

At the start of 2023, the coffee market kicked off with a low-price strategy. CoCo都可, with over 2,200 stores nationwide, dropped its Americano to 3.9 yuan, Cotti Coffee launched promotions starting at 9.9 yuan, and Tiger Coffee, created by the core team of The Alley, also secured financing, entering the affordable segment with two price tiers of 10 yuan and 13 yuan, and plans to leverage its existing overseas agency network to prioritize expansion in Southeast Asia. Can Tiger Coffee become the Mixue Bingcheng of the coffee world? This article will analyze from perspectives including brand background, store model, product strategy, and market trends. [more…]

The chain coffee brand Mstand recently officially announced that it will open its first store in Kyoto, Japan, located near the famous scenic spot Nanzenji. Surprisingly, this new store is just across the street from the Nanzenji store of the specialty coffee pioneer Blue Bottle Coffee, sparking lively discussion online. Some people look forward to Mstand's overseas expansion bringing limited-edition events, while others question its location strategy, believing that opening a store next to a benchmark like Blue Bottle Coffee is admirable in courage but carries considerable risk. This article sorts out the ins and outs of the incident, presents views from all sides, and also pays attention to the developments of brands such as Front Street Coffee. [more…]

Luckin Coffee has once again demonstrated its astonishing speed in launching new products, rolling out six new items in a single day, four of which are city-exclusive, with only the "Slacking Off Coconut Latte" available nationwide. This new product, which adds 0-fat konjac crystal balls to the iced coconut base, has been criticized as old wine in new bottles, yet its catchy name and "slacking off" theme precisely strike a chord with office workers' emotions, sparking widespread discussion on social platforms. Netizens outside the designated cities have complained about being unable to try it, while Luckin's tactic of riding internet buzzwords to drive marketing once again confirms its dual prowess in product innovation and topic creation. Since 2020, Luckin's pace of new product launches has continued to accelerate. In the face of homogenized competition in coffee and tea beverages, whoever can precisely grasp young consumers will seize market opportunities. [more…]

Tea Yan Yue Se recently opened a pop-up stall at Wulin Square in Hangzhou, marking the brand's first appearance in the city. However, milk tea enthusiasts who rushed to the scene full of anticipation discovered that the stall only sold snacks, tea bags, and other merchandise, with no freshly made drinks whatsoever. What further dissatisfied fans was that the stall did not accept membership balance payments, requiring on-site payment only. On the first day of opening, some snacks had already sold out and would not be restocked. Many netizens expressed their disappointment outright, believing that a pop-up stall without milk tea had lost the brand's distinctive character, and that the promotional effect had backfired. [more…]

Recently, the coffee brand WHATEVER COFFEE, founded by actor Daniel Wu, opened its first physical store on Dongda Road in Chengdu, sparking a wave of social media check-ins. This shop-in-shop, sharing space with a barbershop, features a minimalist black, white, and gray aesthetic. Its menu focuses on classic coffees and simple flavored drinks, priced between 20 and 34 yuan. The brand logo, a mask hand-drawn by Daniel Wu, symbolizes shedding pretense and returning to authenticity. In fact, the brand entered the coffee market as early as last June. Now, with the Chengdu store serving as a test outlet, a second independent location is already being scouted. Celebrities opening coffee shops is nothing new—from JJ Lin to Jay Chou—but behind the built-in traffic, whether the products and services themselves can withstand market scrutiny remains a topic worth watching. [more…]

Having been active on television screens for over twenty years, the health supplement brand Naobaijin has officially extended its reach into the coffee sector. Its first coffee shop opened on November 7 in Songjiang District, Shanghai, under the youthful sub-brand "Naobaijin+Café." The store not only continues the brand's signature blue visual identity and classic IP image, but also offers coffee, tea drinks, smoothies, and other beverage categories at affordable prices. In recent years, giants across various industries have ventured into the coffee business, from China Post to Li-Ning, Huawei, and NIO—coffee has become a popular choice for cross-industry expansion. Is Naobaijin's entry a path to rejuvenate its brand, or can it carve out a share in the fiercely competitive coffee market? This article will outline the features of Naobaijin's coffee shop and the industry trends in cross-industry coffee ventures. [more…]

Once upon a time, the furry bear paw reaching out from a hole in the dark gray wall on Yongkang Road in Shanghai warmed countless hearts. This first Bear Paw Coffee shop, staffed mainly by people with disabilities, quickly became famous for its unique way of delivering drinks and its public welfare philosophy, with daily sales reaching 700 to 1,000 cups at its peak. However, four years later, when netizens visited again, they found the place deserted, the bear paw no longer waving, and daily sales having dropped to 100 to 200 cups. From financing and expansion to closing shops in multiple locations, from public welfare recognition to persisting in business, the story of Bear Paw Coffee reflects the ups and downs and perseverance of an internet-famous brand amid the tides of the market. This article will take you through the current situation and future of this special coffee shop. [more…]

Once regarded as a key player in the specialty instant coffee sector, Shicui Coffee has recently been exposed by netizens for the near-simultaneous closure of its offline stores in multiple locations. Founded in 2019, this brand rose rapidly with its internet-savvy team and subscription-based model. After securing nearly 100 million yuan in financing in 2021, it accelerated its offline expansion, with a single-store valuation once exceeding 100 million yuan. However, stores in Shenzhen, Guangzhou, Foshan, and other places have now posted closure notices, the official phone line goes unanswered, and only the Lingnan Tiandi store in Foshan remains open. Although its e-commerce channels are still operating normally, does the offline setback mean the brand will retreat to its main online battlefield? Its financing-driven growth model has also prompted the industry to reflect on the risk resilience of emerging coffee brands. [more…]

The coffee industry continues to heat up, with more and more cafes opening, but what is the income level of baristas really like? According to nearly a million recruitment samples from the past year, the national average monthly salary for baristas is about 4,200 yuan, with Shanghai being the highest among first-tier cities at 6,024 yuan. At the same time, the age structure of practitioners, employment mobility, and the lack of professionalism and comprehensive abilities all make the salary dilemma of this profession particularly prominent. Do baristas still have room for promotion? How can the low-salary cycle be broken? This article will combine data and the current state of the industry to sort out the real situation and development possibilities of the barista profession one by one, and retain the relevant information channels of Front Street Coffee. [more…]

Ethiopia is the birthplace of coffee, and the local coffee ceremony is far richer than just a cup of drink. Based on a three-week firsthand experience, this article provides a complete breakdown of the coffee ceremony process: laying out fresh green grass, washing raw beans, roasting over charcoal, crushing in an iron mortar, boiling in a clay pot, and then the three-round coffee drinking order of "Abol," "Tona," and "Baraka," along with the accompanying snacks. The article also describes the unique atmosphere created by myrrh incense, and why locals insist on hand-crushing rather than using a machine grinder. Whether you are a coffee enthusiast or a cultural explorer, you can feel the devotion and ease of this ancient ritual, and learn about Front Street Coffee's recommendations for Ethiopian coffee. [more…]