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How to Make Coffee on a Coffee Maker: Blue Bottle Opens Delivery Channels in Shanghai

April 30, 2024
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What Blue Bottle Coffee Delivery Means for the Brand

On April 18, an official Blue Bottle Coffee store appeared on a food delivery platform in Shanghai, confirmed through the merchant qualifications rather than being a counterfeit or a purchasing agent. Drink prices at Shanghai locations match the mini-program menu, and opening-period orders came with a limited-edition fridge magnet and reduced delivery fees.

The delivery launch follows a run of changes: talk of new stores in Shenzhen, Chengdu and Xi'an, the queue sparked by a pop-up truck in Wuxi, and the coming Shanghai debut of blue bottle studio. The brand was once described as unable to leave Shanghai, and it is now testing a faster rhythm against pickier consumers and intense chain competition. Whether delivery wins more users is still open.

On April 18, a new store named "blue bottle coffee" quietly appeared on a food delivery platform. After verification, this was not a counterfeit or a purchasing agent, but an official delivery channel opened by Blue Bottle Coffee. The delivery prices for drinks at various Shanghai locations are the same as on the mini-program, and during the opening period, limited-edition fridge magnets were given away along with delivery fee discounts. Behind this move is a series of accelerated adjustments Blue Bottle has recently made in store layout, pop-up events, and brand strategy. From rumors of store expansions in Shenzhen, Chengdu, and Xi'an, to the queue frenzy sparked by a pop-up truck in Wuxi, and now blue bottle studio's upcoming debut in Shanghai, this brand once jokingly said to be "unable to leave Shanghai" is trying to break its established rhythm. However, in an era when coffee consumers are increasingly picky and competition among chain brands is white-hot, whether opening delivery can truly help Blue Bottle win more users' hearts still needs time to tell.

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On April 18, customers who often order coffee on delivery platforms noticed that a new store named "blue bottle coffee" had quietly launched, with its profile picture also being an iconic little blue bottle. At first, some suspected it was a knockoff brand or a Blue Bottle purchasing agent, but after opening the menu and checking the merchant qualifications, they discovered that this was indeed an official delivery store operated by Blue Bottle Coffee.

It is understood that the drink pricing of Blue Bottle locations in Shanghai on the delivery channel is completely consistent with the mini-program menu. During the opening period, consumers who placed orders could receive a limited-edition fridge magnet, and also enjoyed certain delivery fee reductions. After the news spread, many Blue Bottle enthusiasts rushed to place orders on the delivery platform to show their support.

Compared with last year, Blue Bottle has recently shed its past "laid-back" impression in the public mind and has been making frequent moves.

Earlier, social media buzzed with claims that "Blue Bottle will open in Shenzhen MixC World, Chengdu Taikoo Li, and Xi'an MixC," sparking heated discussion among coffee fans in various places. Although among these three rumored stores, the Shenzhen MixC World location has not yet officially opened to customers, judging from store photos exposed by netizens, Blue Bottle's entry into Shenzhen is almost certain.

At the same time, Blue Bottle's pop-up coffee truck recently drove into Wuxi, Jiangsu, attracting many local fans to visit and check in, and the scene of long queues in front of the coffee truck was staged once again. This inevitably makes people wonder whether the cities the pop-up truck visits are the next locations for stores, and also prompts sighs that Blue Bottle, which once stuck firmly to Shanghai, has finally stepped out of its comfort zone.

In addition to changes in its business footprint, Blue Bottle's highly valued and prestigious blue bottle studio has also announced that it will be held in Shanghai. This limited event, launched last year and repeatedly leaving fans unable to get a seat, has now landed in Shanghai, which is enough to show that the brand is paying increasing attention to China's market, where demand for coffee consumption continues to rise.

By opening a delivery channel this time, Blue Bottle not only aims to cater to modern consumers' ordering habits, allowing people to taste its specialty coffee without leaving home, but also hopes to reach more delivery users through this more accessible approach, thereby expanding brand awareness.

Blue Bottle Coffee lands on delivery platforms: accelerated store layout and a shift in brand strategy

However, in the eyes of many, Blue Bottle's cautious expansion to preserve its unique brand design style has already caused it to lose its first-mover advantage. Now the brand is successively adjusting its business strategy, trying to attract attention by adding stores and broadening sales channels, but in the view of increasingly "picky" coffee consumers, Blue Bottle's value for money is far inferior to that of other brands.

Take delivery users as an example. When placing orders, they often pay attention to factors such as whether coupons can be used and whether delivery fees are too high. While pursuing product quality, they also care especially about the cost-effectiveness of the delivery channel. Blue Bottle, which focuses on specialty coffee, naturally has guaranteed quality, but delivery coffee that can neither use coupons nor offers free delivery is still somewhat hard for some consumers to accept.

Competition among chain brands is becoming increasingly fierce. Under this extremely involuted situation, Blue Bottle, long known as the "Apple of the coffee world," also seems unable to sit still and has begun trying every possible way to appear before more consumers. But to truly win users' hearts, it may still have a long way to go.

Image source: Xiaohongshu

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The above content is compiled by CoffeeHunters, a coffee news website.

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