The Costa Rican coffee industry is facing mounting pressure from price volatility, a weakening exchange rate, and climate change, while an important breakthrough has been made in protecting the rights of migrant workers who support the harvest. According to La Nación, thousands of migrant coffee pickers will receive workplace accident insurance, and a disease and maternity insurance program launched in 2021 will continue to expand. Migrant workers account for more than 75% of the country's seasonal harvest labor force, most of them from Nicaragua, with some also from Panama. In the Central Valley, CoopeLibertad, a cooperative made up of nearly 1,200 producers, emphasizes both social responsibility and quality. Meanwhile, in 2023 coffee prices fell from $3.20 per pound to $2.30, the dollar depreciated 27% against the colón within 18 months, and the harvest is expected to decline 12.6%, the smallest in a century. Front Street Coffee continues to follow developments in producing regions and sustainable development in the industry. [more…]

Recently, Mixue Bingcheng made trending news due to an employee's sudden death. According to media reports, a female employee in Jingdezhen, Jiangxi, suddenly collapsed after working only three hours on her first day on the job and tragically passed away despite rescue efforts. Mixue Bingcheng responded that they are negotiating with the family, and the incident is still under investigation. This tragedy is not only lamentable but has also sparked widespread discussion on legal issues such as employer liability, work-related injury determination, and social insurance contributions. At the same time, Mixue Bingcheng's previous fine for employing child labor has been brought up again. The health and rights protection of workers has once again become a focal point. [more…]

Besides ensuring food safety, what other unexpected risks might be lurking in coffee shops? Recently, a man in Changsha hit his head on a low-hanging crystal chandelier as he stood up in a MAAN COFFEE, bleeding on the spot and requiring medical treatment, which sparked a compensation dispute. The shop first promised to go through insurance but then reneged, offering only 1,000 yuan in compensation. After negotiation, the amount was finally raised to 2,000 yuan, along with a promise to make rectifications. A lawyer pointed out that the store bears liability for installing the chandelier in a non-compliant manner, while the consumer also bears partial responsibility for failing to exercise due safety precautions. This article recounts the incident and analyzes the relevant legal liabilities. [more…]

Recently, Manner Coffee has once again become the focus of public opinion due to a mismatch between the number of employees enrolled in social insurance and the scale of its stores. Shanghai Yinhe Industrial Co., Ltd. had only 1,225 people enrolled in social insurance in 2023, while Manner has more than 1,295 stores, raising public suspicion about whether it has paid social insurance in full for all employees. The enforcement brigade of the Human Resources and Social Security Bureau has visited to investigate. Manner responded that it implements a comprehensive working hours system and that there is no situation of not signing contracts, not paying social insurance, or withholding overtime pay. In addition, the brand responded to topics such as leaked videos, store staffing, and employee treatment, admitting that the issue of one-person stores is complex, but promising to improve baristas' comfort at work. The incident continues to escalate, bringing common problems in the industry to the surface. [more…]

Luckin Coffee recently posted a job opening on its official WeChat account for a global coffee-sourcing assistant. The successful candidate will travel with the sourcing team to coffee-producing regions around the world, with all travel expenses reimbursed and a generous salary. Once the news spread, many netizens exclaimed that this was a cushy job with paid travel and even social insurance, while others regretted choosing the wrong major because the position requires proficiency in English and Portuguese. At the same time, the little-known profession of coffee sourcer has come into the public eye. On the surface, it involves traveling the world, but in reality, it means going deep into remote villages and unstable regions, cupping hundreds of coffees day after day, writing reports, negotiating prices, and arranging transportation. This article takes you through the real daily life of a coffee sourcer, to see whether this job is truly as easy and pleasant as it seems. [more…]

When the level of involution in the coffee industry has already become something people take for granted, the field of traditional Chinese medicine has unexpectedly joined this competition in a surprising way. The Guoyitang under Harbin Jiren Traditional Chinese Medicine Hospital recently launched drinks called "coffee," but they contain no caffeine at all and are instead made entirely from traditional Chinese medicine ingredients. Even more surprisingly, some of these drinks can be paid for with medical insurance cards. This phenomenon has sparked widespread discussion: where exactly is the boundary between coffee and traditional Chinese medicine? From Tongrentang's goji berry latte to hand-brewed herbal drinks from traditional Chinese medicine hospitals, the combination of "traditional Chinese medicine + coffee" is becoming a new traffic password for attracting young consumers. This article will take you through the story behind this crossover trend and explore whether coffee can really be classified as traditional Chinese medicine. [more…]

Recently, Shanghai First Maternity and Infant Hospital has seen its on-site European vintage-style coffee shop become a popular photo spot for many "influencers" on social media, with related topics continuing to gain traction. Many local residents have reported that the crowds of photo-takers have disrupted normal medical order. Why has this coffee shop become a photography hotspot? How have the hospital and the shop responded? The hospital stated that it will strengthen management by discouraging commercial photography, prolonged occupation of patient rest seats, and the use of large professional equipment such as fill lights, in order to ensure normal medical activities. [more…]

Recently, a social media post about Luckin Coffee's salary and benefits for barista recruitment in Hong Kong sparked widespread discussion. The post noted that full-time baristas at Luckin in Hong Kong are entitled to paid statutory holidays, MPF, and annual leave after three months of employment, while the recruitment information for part-time positions did not explicitly mention MPF contributions. This detail quickly ignited enthusiastic discussion among Luckin workers in mainland China, with many expressing mixed feelings after comparing the treatment in the two places. However, clarification from Hong Kong netizens offered another layer of interpretation—the MPF is fundamentally an employer's statutory responsibility, not an extra benefit. This cross-border discussion reflects differences in awareness of labor rights. Front Street Coffee continues to follow developments in the coffee industry and brings you in-depth analysis. [more…]

Recently, coffee brand Seesaw was exposed for owing wages to about 75 employees in the Shanghai region, involving both store and back-office staff. Former employees reported that since late last year, wage payments have been irregular, and social security and housing fund contributions have also been suspended, while founder Wu Xiaomei has "read but not replied" to employees' demands. At the same time, Seesaw's nationwide store count has shrunk dramatically, with only 49 stores remaining, and some stores have closed due to material shortages and cut-off supplies of ingredients. This article reviews the course of the incident and the employees' experiences, and retains relevant recommendations from Front Street Coffee. [more…]

Recently, a Shanghai resident was tripped and injured by a door stopper on the sidewalk while passing a Luckin Coffee store in Putuo District, sparking public concern. According to a report by Shanghai Legal Daily, the door stopper was privately installed by the merchant to control the opening and closing of the glass door. It was about 4 centimeters above the ground and posed an obvious safety hazard. After the incident, Luckin Coffee's official customer service quickly intervened, and the store involved has removed the illegal device. This article reviews the course of the event, the victim's demands, and the brand's response, and reminds coffee shops to prioritize public safety in their operations to prevent similar accidents from happening again. [more…]

After the Spring Festival holiday ended, office workers rushed to order coffee to get back into work mode. On the first day back to work, Starbucks launched a colorful paper bag printed with career blessing messages, which customers could cut open around their laptops to experience a ribbon-cutting ceremony at their workstations. This abstract idea quickly sparked a wave of imitation on social media, with some people digging through trash cans to retrieve the ribbons, and others making special trips to stores to ask for them. Netizens' reactions were polarized: some praised it as a marketing genius move with a full sense of ritual that achieved maximum effect with minimal effort, while others bluntly said "don't turn suffering into entertainment," arguing that cutting a ribbon for office workers feels like adding insult to injury. Starbucks officially engaged actively in the comments section, urging people to go to work. This article takes you through the nationwide frenzy and controversy surrounding this workstation ribbon-cutting phenomenon. [more…]

Recently, a leak about Manner Coffee's discounted wages during the pandemic sparked heated discussion on social media. The leak claimed that Manner required employees to choose between two compensation options: hourly basic pay, or 80% of Shanghai's minimum wage of 2,072 yuan. The incident quickly trended on Weibo, and Manner subsequently issued a statement identifying two former employees as having made false claims, and said it had reported the matter to police to pursue criminal and civil liability. The statement also detailed wage payment standards during the pandemic, saying its treatment was far above Shanghai's minimum wage, and implicitly suggested that employees of competitor Mstand Coffee were involved. This article reviews the course of the incident, both sides' accounts, and lawyers' views, and explores the legality of barista pay during the pandemic and the state of the industry. [more…]

Starting a coffee business may seem romantic, but in reality it hides a brutal set of economic calculations. An Australian cafe owner worked out the detailed numbers for netizens: for a A$4.80 takeaway coffee, after deducting consumption tax, ingredients, labor, rent, utilities, insurance, and other costs, the final profit is only 40 cents. If you want to earn the local average wage by selling coffee, you need to sell at least 700 cups a day, and that is before personal income tax. Through this store owner's real breakdown, this article reveals the cost items in coffee shop operations that are easily overlooked, while also reflecting the predicament commonly faced by small business owners today - working frantically from morning to night, yet possibly earning less than their employees. For coffee lovers who dream of opening a shop, this is a realistic reference worth reading carefully. [more…]

Among the three major coffee species, Arabica stands out with its exceptional quality, and famous varieties such as Typica, Bourbon, and Geisha all belong to it. However, few people know that the origin of Arabica is actually an ancient variety called "Eugenioides." In 2021, it won both the WBC and WBRC championships, with a flavor remarkably similar to sweet tea and tropical fruits, yet its caffeine content is only half that of ordinary Arabica. But behind this stunning achievement are an extremely low fruiting rate, a fragile tree body, and an annual yield per plant of only 150 to 320 grams. Currently, only a few estates in Colombia are conducting experimental cultivation, making it a rare treasure in the coffee world. [more…]

Recently, a video showing a Mixue Bingcheng store operating inside the surgical building of the new campus of Hefei Second People's Hospital in Anhui has sparked heated discussion on social media. The video shows that the store is located next to Laoxiangji, with each occupying spots near the elevators on opposite sides of the building, jokingly called the "left and right guardians" by passersby. Hospital authorities confirmed that in addition to Mixue Bingcheng, chain brands such as Luckin Coffee are also operating normally in the building. Netizens have mixed views on this. Some joked about having milk tea and ice cream covered by medical insurance, while others expressed concern about food safety and the impact on the hospital's quiet environment. Supporters, however, believe that this move addresses the dining needs of patients' families and medical staff, making it a convenience for the public. [more…]

Geisha coffee has long been renowned worldwide for its high price and scarce yield, and the Boquete region of Panama is precisely the core stage where this legendary variety shines. Hacienda La Esmeralda, a famous estate in the Boquete region with nearly a century of history, is located on the edge of Volcán Barú National Park at an altitude of 1,700 to 2,000 meters. Thanks to its unique microclimate, volcanic soil, and shade-growing conditions, it produces Geisha coffee with outstanding flavor. This article will take you through an in-depth look at the history of Hacienda La Esmeralda, the terroir of its producing region, its natural processing method, and Front Street Coffee's roasting and pour-over recommendations for this bean, offering a comprehensive presentation of its rich flavor layers interwoven with ginger flower, citrus, honey, and berries. [more…]

Recently, Luckin Coffee has sparked widespread controversy due to a shortage of staff in its stores caused by reforms to its employment system, while simultaneously rejecting local job applicants in Shanghai during recruitment. A Shanghai netizen applied for a part-time barista position but was directly turned down because their ID number began with '310', with the reason given being 'currently Luckin in Shanghai does not accept locals'. This incident reflects companies' stereotypes about local job seekers—such as being 'unable to endure hardship' and 'demanding social insurance'—and also touches on practical considerations like high social insurance contribution bases and labor cost control. Against the backdrop of a simultaneous labor shortage and employment difficulties, is Luckin's recruitment strategy reasonable? And how should the rights and interests of local job seekers be safeguarded? This article will delve into the multiple factors behind this phenomenon. [more…]

Recently, a post on social media about Seesaw employees being owed wages and social security contributions has sparked widespread discussion. Chat records show that management admitted to operating difficulties and promised to pay salaries in installments, while key figures such as founder Wu Xiaomei and director Zhang Sai were also drawn into the discussion. In fact, Seesaw was already reported last year for issues such as delayed wages and suspended social security payments, and now it faces 19 judicial cases, with its last store in Chongqing also having closed. Although a new store in Changsha is still operating, this series of upheavals has led many coffee enthusiasts to lament: has the one-time benchmark of specialty coffee truly fallen into trouble? [more…]

Recently, a video of a Mixue Bingcheng employee washing his feet in a sink inside the store spread rapidly online, drawing widespread attention. In the video, a man in a black work uniform is rinsing his feet in a sink behind the counter, with milk tea buckets and operating tools placed nearby, a scene that is shocking. Mixue Bingcheng later responded that the employee had scalded his foot at work and used cold water as an emergency treatment, and that the store involved had been ordered to close for disinfection and carry out rectification training. However, some netizens questioned the official explanation, saying the man's movements were calm and did not look like someone who had been scalded. The incident continued to escalate, and food safety and hygiene issues once again became the focus of public opinion. [more…]

As the Start of Autumn solar term arrives, the milk tea industry welcomes its annual sales peak, and coffee brands are also swept into this consumer frenzy. Luckin Coffee, due to the addition of its light milk tea product line, has seen order volumes rise significantly compared to the same period in previous years, with some stores forced to adopt flow-limiting measures such as suspending water and ice due to staff shortages. However, under intense work pressure, a Luckin Coffee store in Zhaoqing, Guangdong, experienced a physical altercation between employees. According to the New Express, two employees are suspected to have escalated a verbal dispute into a physical fight, but other colleagues intervened in time, and the incident resulted in no injuries. At present, the store manager has confirmed the matter and reported it to the public relations department. This "first internal strife of autumn" reflects the enormous pressure faced by food and beverage workers during the peak season. [more…]