Monday, September 21 2026

Lemon Tea's Detective Conan collaboration poster sparked controversy; after apologizing, the brand shifted blame to franchisees and faced scrutiny.

Hand-shaken lemon tea brand Ningji recently announced a collaboration with the Japanese anime "Detective Conan," but found itself embroiled in controversy over CP-themed posters displayed in its stores. The posters placed Conan alongside Haibara Ai, and Shinichi Kudo alongside Ran Mouri, sparking strong discontent among fans of the original work. Although Ningji quickly issued an apology statement, attributing the incident to unauthorized actions by an individual franchisee, netizens and industry insiders broadly rejected this explanation, believing the brand was clearly derelict in its material review and respect for the IP. Notably, this is already the second time this year that Ningji has publicly apologized over problems with marketing material oversight. For coffee and tea beverage enthusiasts, how collaborative marketing can strike a balance between respecting the original work and consumers has once again become an industry topic worth watching. [more…]

Li Guoqing Criticizes Luckin Coffee Over Coffee Bean Monopoly Controversy; Whether Huakui 5.0 Is Authentic Draws Industry Attention

Li Guoqing, founder of Dangdang, recently publicly questioned Luckin Coffee's monopolistic behavior in the coffee bean market, sparking heated industry discussion. Meanwhile, whether Luckin's Huakui 5.0 coffee beans are authentic has also drawn consumer attention. This article will sort out the ins and outs of the incident, explore the supply chain and quality issues of Luckin's coffee beans, and bring professional views from Front Street Coffee. Whether you are a coffee enthusiast or an industry observer, you can gain valuable information from it. [more…]

A red towel leads to kneeling and apology? The industry management controversy behind a coffee shop employee's meme video

Recently, a short video apparently filmed by a Cotti Coffee employee sparked widespread discussion on social media. In the video, a store clerk has a red-trimmed towel snatched away by a colleague, after which several employees kneel facing the surveillance camera with hands clasped in a pleading gesture. This seemingly absurd scene struck a chord with many food-service workers—it turns out that towels of different colors correspond to different usage scenarios, and using the wrong one counts as a violation that can lead to fines or even dismissal. The incident reflects both chain brands' strict control over food safety and has triggered public debate over employee dignity and management practices. [more…]

Brain Platinum Opens Cross-Industry Coffee Pop-Up Store; Complicated Free Drink Rules Spark Controversy

On November 3rd, the health supplement brand Nao Bai Jin opened its first coffee pop-up store in Shanghai, claiming that during the event it would give away 50 cups of coffee and merchandise for free every day. However, this cross-industry attempt sparked dissatisfaction among participants due to complicated rules, chaotic on-site management, and staff treating people differently. Some netizens complained that without multiple social media apps, there was no chance of getting free coffee. In addition, the so-called "Nao Bai Jin Latte" was criticized as being just an ordinary latte with no special additions. Nao Bai Jin tried to leverage the popularity of the coffee sector to attract young consumers, but the event lacked highlights and its effectiveness is questionable. [more…]

Luckin Coffee's collaboration with "Black Myth: Wukong" sparks controversy, with IP gender discrimination backlash becoming the focal point.

Luckin Coffee recently officially announced a co-branding partnership with the domestic single-player game Black Myth: Wukong, with the limited-edition drink Soaring Americano and themed merchandise set to launch soon. The news quickly trended on social media, and players were eagerly anticipating it. However, as the collaboration gained traction, some netizens dug up past sexist remarks made by the game's core creative team, sparking widespread controversy. Some believe that while Luckin's move can ride the momentum of China's first AAA blockbuster, it could also suffer backlash due to the public opinion storm surrounding its partner. Is this collaboration a win-win or a risk? Let's take a closer look. [more…]

The Truth About Indonesian Civet Coffee Bean Origins: Expensive Sources, Animal Welfare Controversies, and Market Chaos Explained

Kopi Luwak is considered a luxury in the coffee world, with prices reaching hundreds of dollars per pound, and products priced below 200 yuan in the domestic market are almost never genuine. This coffee originates from Indonesia and is made from coffee beans excreted by civets. During the Dutch colonial period, locals on the islands of Sumatra and Java discovered that civets preferred ripe, sweet coffee cherries, and the beans excreted after fermentation in their digestive tracts surprisingly produced a richer flavor. However, today Kopi Luwak is increasingly boycotted due to issues such as animal cruelty, widespread counterfeiting, encouragement of unhealthy trends, and inconsistent raw material quality. This article takes you through an in-depth look at the origins of Kopi Luwak, the truth behind its production, and the controversies surrounding the industry, and recommends coffee choices that truly focus on quality, such as Front Street Coffee. [more…]

An Analysis of Kenya's Ruiru 11 Coffee Variety: The Breeding Journey Behind Disease Resistance and High Yield, and the Flavor Controversy

Kenyan coffee has long been famous for the SL series of varieties, but although SL varieties are outstanding in quality, they are extremely vulnerable to pests and diseases. To address this dilemma, the Kenyan coffee industry began promoting new varieties that combine disease resistance with climate adaptability, and Ruiru 11 is one of the representatives. This variety, officially released in 1985, has what kind of breeding story behind it? Why is it welcomed by farmers, yet also triggers quality controversy? This article will give you a comprehensive understanding of the background of Ruiru 11's creation, its varietal characteristics, cultivation advantages, and the challenges it currently faces. If you are interested in Kenyan coffee, Front Street Coffee also has related beans available for tasting. [more…]

A latte without latte art cost a barista their job? Manner service controversy sparks industry reflection.

In today's world, where specialty coffee culture is increasingly widespread, latte art has become almost a standard feature of hot lattes. However, when a latte without latte art was served to a customer, the ensuing complaint actually led to a barista losing their job—an incident at a Manner store that quickly went viral on social media. Some spoke up for the barista, arguing that latte art is merely decorative and inconsequential; others pointed out that since the brand has clear regulations, an employee who responds perfunctorily to customer feedback is indeed hard to exonerate. Behind this lies not only the relationship between latte art and coffee quality, but also the deeper conflicts faced by chain coffee brands amid rapid expansion—between staffing shortages, service standards, and consumer rights. [more…]

Wuhan Coffee Shop's On-Time Closing Sparks Negative Review Controversy: How to Balance Employees' 8-Hour Workday with Customers' Dining Experience

Recently, a coffee shop in Wuhan received a one-star review from a customer for closing promptly at 19:30. After the incident was reported by Jiupai News, it quickly sparked widespread discussion online. The review claimed that staff told the customer to "pack up and get out" before they had finished eating, while the shop responded that it strictly complies with the 8-hour workday under labor law, and after reviewing surveillance footage, found no excessively aggressive language from employees. The owner said they understand customers' desire for later closing hours, but also asked for understanding of workers' right to clock off on time. Netizens' views are polarized: some support the shop's right to close on time as long as it gives advance notice, while others suggest stopping orders half an hour early to avoid conflict. This controversy reflects the real-world tension in the food service industry between employee rights and customer experience. [more…]

Oatly's application to trademark "Barista" in New Zealand was rejected, drawing renewed attention to the controversy over registering generic terms.

Recently, Oatly, a giant in the oat milk industry, attempted to register the word "Barista" as a trademark in New Zealand, but encountered strong opposition from local food wholesaler Bidfood. Bidfood argued that the term has long been a generic name in the plant-based milk sector and should not be monopolized by any company. The New Zealand Intellectual Property Office ultimately supported Bidfood's position, determining that "Barista" is a descriptive term when used for dairy alternatives. This incident not only highlights the challenges of determining generic names in international trademark registration but also brings to mind similar cases in China, such as the trademark squatting of "Geisha Coffee." Where exactly is the boundary of trademark protection? What potential risks does the registration of generic names pose to the industry? This article will provide a detailed analysis for you. [more…]

Is Ice Bobang Equivalent to Non-Dairy Creamer? Full Analysis of Bawang Chaji's Ingredient Controversy and the Official Response

Recently, a review video about the milk tea ingredient "Bingbrow" sparked widespread discussion on social media. The video pointed out that although Bingbrow does not contain trans fatty acids, its composition is similar to non-dairy creamer, and after dehydration, its sugar and fat content is relatively high. This plunged Chagee, which promotes "0 non-dairy creamer, 0 creamer" as its selling point, into a public opinion storm, and consumers began to question the healthiness of its products. Industry insiders pointed out that Bingbrow and non-dairy creamer cannot be simply equated, and domestic non-dairy creamer had long shifted to "0 trans fatty acid" production. Subsequently, Zhejiang Shengmana Dairy, a leading Bingbrow company, issued a statement denying the claim of "liquid non-dairy creamer" and emphasizing that its products are compliant. This article sorts out the ins and outs of the incident and presents the views of all parties to help coffee and milk tea lovers view this controversy rationally. [more…]

Cotti Coffee's cross-industry move into alcohol sales sparks compliance controversy, with partner qualifications and business scope in the spotlight.

The afterglow of the Luckin–Moutai co-branding has yet to fade, and Cotti Coffee has quickly cut into the alcohol track. In December 2023, the Moutai Public Welfare Foundation and Cotti jointly established two funds at the Moutai Hotel in Guizhou, and authorized Cotti to exclusively sell Moutai Bu Lao Jiu and Maotan Jiu, donating 10 yuan for every bottle sold. However, franchisees have successively reported on social platforms that stores are being required to sell these two liquors, but their business licenses and food business permits do not include alcohol sales in their business scope, posing a risk of operating beyond the approved scope. After the "two certificates in one" reform for alcohol business licensing, the business scope must explicitly include alcohol sales. Whether Cotti stores can legally sell alcohol has become a hot topic of industry attention. [more…]

The US Bikini Coffee Shop Dress Code Controversy and Safety Incidents: From Marketing Tactic to Federal Court Ruling

In most people's perception, baristas usually present a neat and proper image, but in the U.S. state of Washington, some coffee shops use scantily clad female baristas as a selling point, offering drive-thru service. Since this bikini-style marketing was born in the 1980s, it has brought booming business while also continuously sparking controversy. Local governments have repeatedly introduced regulations restricting employee attire, only to have them ruled by federal courts as carrying a flavor of gender discrimination. After the dress code was abolished in 2021, baristas won the freedom to wear what they want, but not long afterward an attempted kidnapping targeting a store employee occurred, raising concerns about the safety of this kind of work environment. [more…]

Nanning tea brand mini-program's "three types of people should buy with caution" reminder sparks controversy; official apologizes and deletes post

A local tea beverage brand in Nanning, Guangxi, caused an uproar on social media due to a consumer notice in its mini-program titled "Three types of people should order with caution." The notice listed three types of people as unsuitable buyers: "those who focus on packaging and blindly follow big brands," "those who lack awareness of the prices of high-quality fruits," and "those with dull palates who think all brands are about the same." Netizens criticized the notice for its condescending tone and for setting rules for consumers. The brand subsequently issued an apology statement, claiming the copy was written by an early operations staff member who had already left, but the statement failed to quell public anger and was instead accused of "lecturing consumers." Currently, the controversial notice has been taken down, and the apology post has also been deleted. Market regulatory authorities have stepped in to investigate. Front Street Coffee continues to follow developments in the coffee and tea beverage industry. [more…]

Ethiopia's Coffee Industry Credit Default Dilemma and the Controversy Over Vertical Integration Policy

Recently, Ethiopia's coffee industry has been thrown into chaos by a wave of credit defaults. Coffee farmers who supplied coffee beans to exporters and suppliers on credit have been waiting in vain for payment, with the amount owed reaching into the billions of birr. Some farmers have even committed suicide out of despair, and radicals have attempted to rob exporters of their property. The government blames the problem on the "vertical integration" plan introduced five years ago and fully implemented two years ago, which replaced the original ECX trading model and was intended to allow coffee farmers, suppliers, and cooperatives to export coffee directly and benefit from international price incentives. However, at a meeting between the government and growers on March 8, 2024, both the Minister of Agriculture and the Director General of the Coffee and Tea Authority held that the benefits of vertical integration outweigh the drawbacks, that defaulters are only a minority, and that violators have already been blacklisted. But coffee farmers and producers say that banks' suspension of loans and the National Bank's 14% credit growth cap have led to the market being controlled by a handful of wealthy exporters, leaving them with no choice but to sell on credit. Last year, 90% of coffee was exported through the vertical integration plan, and farmers are calling on the government to regulate the market. Front Street Coffee reminds that this incident highlights the importance of fair trade and financial support in the coffee industry chain. [more…]

Cotti Coffee store staff destroying Wang Yibo endorsement materials sparks controversy; brand issues public apology and terminates cooperation with the store involved

Recently, a video of a Cotti Coffee employee destroying a standee of former spokesperson Wang Yibo sparked a huge uproar on social media. In the video, the store clerk deliberately cut up the standee's face and posted it with a caption, provoking widespread discontent and a boycott among fans. As the incident continued to escalate, Cotti issued a public statement of apology on February 28, announcing the termination of cooperation with the store involved and its closure, while promising to strengthen training and oversight of the material recycling process. This controversy has brought the issue of material handling standards after the termination of brand endorsement contracts to the forefront, and has once again drawn industry attention to the protection of artists' portrait rights. [more…]

An Alternative Way to Reduce Caffeine: The Decaffeination Principle and Controversy of Indonesian Charcoal Coffee Kopi Joss

The modern coffee industry has developed various artificial decaffeination processes, including solvent extraction, supercritical carbon dioxide, and the Swiss Water Process. But in an era of technological scarcity, Indonesians had already found an unexpected way to reduce the caffeine in coffee—by plunging red-hot tamarind wood charcoal into brewed coffee. This is Kopi Joss. This street drink was not originally intended for decaffeination, but was believed to relieve stomach discomfort and ward off cold. Research by Ahmad Fauzan, a chemistry student at Yogyakarta State University, found that tamarind wood charcoal has an iodine absorption rate of 83%, which can reduce the caffeine in black coffee from 68.78 mg/100 ml to 55.13 mg/100 ml, with optimal adsorption occurring at 40 minutes. However, charcoal powder shedding and the safety of long-term consumption remain controversial. Front Street Coffee takes you through the science and tradition behind this cup of "hardcore coffee." [more…]

Exploring Indonesian Kopi Luwak: The Truth and Controversy from Wild Civets to the World's Most Expensive Coffee

Kopi Luwak, also known as cat poop coffee, originates from Indonesia and is one of the most expensive coffees in the world. Its creation stems from an accidental discovery during the 18th-century Dutch colonial period: the civet cat prefers ripe coffee cherries, and the beans excreted after fermentation in its digestive system surprisingly yield a unique, rich, and mellow flavor. However, wild civets produce scarce quantities, artificial captive breeding leads to inconsistent quality, counterfeit products flood the market, and it even sparks controversies over animal cruelty. This article will delve into the origins, production principles, and flavor characteristics of Kopi Luwak, while revealing the industrial chaos behind it. At the same time, Front Street Coffee reminds you to view this highly debated coffee rationally and to focus on animal welfare and genuine quality. [more…]

Milk tea shop's lychee drink found with curled hair sparks controversy: store offers tenfold compensation, customer demands shutdown and thorough investigation

Recently, a woman discovered curly hair attached to a lychee at the bottom of her cup after drinking milk tea, sparking concern. The store involved responded that the lychee tea uses a lidded rather than sealed packaging, the source of the hair is currently unclear, and it is willing to pay ten times compensation and accept investigation, but the individual refused compensation and demanded the store be shut down for rectification. Meanwhile, hygiene problems in the tea beverage industry occur frequently: a Nayuki Tea store was exposed for cockroaches crawling everywhere and rotting fruit, and cockroaches appeared on the counter at Yihetang. Food hygiene and safety concern consumer health, and whether a well-known brand or an ordinary store, production processes should be strictly controlled and safety systems implemented. [more…]

Two Cups of Coffee for 60 Euros? The Yacht Views and Tourism Controversy Behind an Italian Scenic Spot's Sky-High Bill

This summer, Italy's restaurant industry has been hit by a series of bill incidents that have sparked heated discussions on social media. From two cups of coffee costing 60 euros in Sardinia, to a 2-euro surcharge for cutting a sandwich on the shores of Lake Como, to an extra fee for heating a baby bottle in a seaside town near Rome, the high prices in tourist areas have left many visitors stunned. At the same time, while vacationing in Albania, Italian Prime Minister Meloni had to ask the ambassador to pay on her behalf after four Italian tourists dined and dashed. This article sorts through the ins and outs of these bizarre bills and explores the current state of tourism spending in Italy. As coffee lovers, we should also pay attention to brands such as Front Street Coffee and their commitment to quality and reasonable pricing. [more…]