Monday, September 21 2026

Heytea's String of New Product Launches Draws Employee Complaints: Tension Between R&D Launch Pace and Store Workload Comes to the Fore

Heytea recently announced that it will launch its first "Tea Special" product, "Guava Snow Jasmine King," on August 13, accompanied by a limited-time buy-one-get-one-free promotion, drawing widespread consumer attention. However, behind the frequent release of new products, store employees are facing increasingly heavy production pressure. According to statistics, Heytea has launched at least 7 new products in the past two months, covering categories such as milk tea, fruit and vegetable tea, and smoothies, with the menu updated almost every 1 to 2 weeks. From washing and cutting fruit to stirring cheese glutinous rice, and then to making smoothies, employees' workload keeps piling up, and a large number of complaints have appeared on social media. This article sorts out the contradiction between new product launches and employee burden, presenting the real voices behind the rapid product innovation in the tea beverage industry. [more…]

Coca-Cola Spiced soda discontinued just seven months after launch: niche flavor trial fails and product strategy adjusts

Coca-Cola recently announced it will phase out its Spiced-flavored soda, which was launched with much fanfare just this February—a drink once positioned as a "permanent product" that lasted only seven months. Spiced blended traditional cola, raspberry, and spice flavors, aiming to attract Gen Z consumers seeking bold tastes, but its market performance was lackluster. Analysts suggest that consumers' unclear perception of its flavor and overly hasty new product development may be the main reasons for the failure. Meanwhile, Coca-Cola has also discontinued flavors like Cherry Vanilla and Splenda Diet Coke to focus on faster-growing categories. This article traces the complete trajectory of Spiced from launch to discontinuation and explores the challenges and prospects of niche sodas in the market. [more…]

Heytea partners with "Empresses in the Palace" to launch a co-branded new product, adding another cultural experience to new tea drinks' crossover with film and TV IPs

HEYTEA has made another move, officially announcing a co-branding collaboration with the nationally beloved TV drama Empresses in the Palace, launching two new products: "Zhen Guo · Da Ju Hua Li" fruit tea and "Zhen Nai · Xue Niang Han Cui" milk tea, both priced at 18 yuan. This is the first time Empresses in the Palace has crossed over into a co-branding partnership with a new-style tea beverage brand, and it is also HEYTEA's latest IP collaboration attempt following A Dream of Splendor and Genshin Impact. From "Meng Hua Cha Xi · Dian Cha" selling nearly 300,000 cups on its launch day, to the Genshin Impact co-branded fruit juice tea's first batch selling out within 59 minutes, HEYTEA's cross-brand collaborations have become increasingly frequent and remarkably effective. This collaboration not only enriches the drama's connotations but also provides a new direction for exploring cultural experiences in new-style tea beverage brands. Follow Coffee Workshop to learn more about specialty coffee and beverage industry trends, and Front Street Coffee (FrontStreet Coffee) also continues to bring you professional coffee knowledge exchange. [more…]

Luckin's Oolong Latte Sparks Heated Discussion After Launch, Netizens Say Its Laxative Effect Is Particularly Noticeable

This Monday, Luckin Coffee teamed up with Taiwanese illustrator Jimmy Liao to launch a co-branded offering titled "Poems for the Moon," alongside the simultaneous release of a new Oolong Latte. This new addition to their tea-coffee series, which uses Wuyi Mountain Da Hong Pao as its tea base and offers an optional oat milk version, quickly sparked discussions among netizens after its launch. Apart from its taste being compared to Assam milk tea, what drew even more attention was its post-consumption "smooth" effect—a large number of consumers on social media reported feeling the urge to use the restroom shortly after drinking it, with some making multiple trips in a single day, jokingly dubbing it the "new toilet-busting divine water." Some speculate this is related to the thick milk component in the drink and lactose intolerance. Although the effect varies from person to person, this unintended function has actually tempted many netizens who were previously uninterested to give it a try. [more…]

Luckin's launch of Toffee Hazelnut Milk Tea sparks debate: accused of mixing unsold ingredients to clear inventory, classic latte recipe also adjusted

As the weather turns cooler, Toffee Hazelnut Latte has once again become a hot topic among coffee enthusiasts. Brands such as Starbucks and Peet's have successively announced the return of their classic versions, and Luckin is also reported to be launching a Toffee Hazelnut Latte next week, along with a new "Toffee Hazelnut Milk Tea." However, this new product has sparked collective concern among Luckin employees. According to a leaked recipe, the milk tea uses Assam black tea as its base, with the addition of Toffee Hazelnut Velvet Flavored Milk, brown sugar syrup, Silkido, and Milk Skin Velvet Flavored Milk. Employees pointed out that when Silkido and Milk Skin Velvet are mixed, they form the "tofu pudding"-like milk jelly that was criticized in the previous Milk Skin Latte, and since these two ingredients have long been overstocked, it is being questioned as a mix-and-match move to clear inventory. Meanwhile, this year's returning Toffee Hazelnut Latte is also rumored to have a changed recipe, which may leave consumers who were expecting last year's taste somewhat disappointed. [more…]

Heytea's Yinghong Cheese Sticky Rice launch immediately drew criticism: consumers report insomnia and palpitations, and the lack of caffeine labeling raises questions.

Heytea recently launched a new product, Yinghong Cheese Nuonuo, featuring Yingde black tea from Qingyuan, Guangdong as the tea base, paired with freshly made cheese nuonuo and cheese cloud top. Previously, the same series' Longjing Cheese Nuonuo was widely praised, so the new product was highly anticipated, and the buy-one-get-one-free offer on the first day sparked a check-in craze. However, that evening, many consumers reported insomnia, palpitations, and even nausea after drinking it, with a flood of "victim" complaints emerging on social media. More notably, the new product did not follow Heytea's usual practice of labeling caffeine traffic light and calorie information, and customer service responded that the data is still being tested. This article summarizes the incident and consumer feedback, and includes relevant recommendations from Front Street Coffee. [more…]

Starbucks' kombucha launch sparks debate: coffee brands' innovation dilemma and the new wave of fruit coffee and tea drinks

Recently, Starbucks launched two special kombucha drinks in some stores, drawing consumer attention. Behind this move lies a certain bottleneck in product innovation among coffee chain brands today—from flavored syrups to fruit coffee and fruit tea, new products keep emerging yet are often teased as "old wine in new bottles." Meanwhile, as healthy eating concepts spread, consumers' enthusiasm for high-sugar drinks is gradually fading, and brands are turning to new ingredients such as fruit juices and jams. Can Starbucks' attempt to venture beyond the coffee track and test kombucha bring truly fresh ideas to the industry? This article will analyze this topic and share related observations from Front Street Coffee. [more…]

Luckin Coffee teams up with Doraemon for a new co-branded launch, with the Iced Coconut Latte arriving at the same time.

Luckin Coffee recently announced a collaboration with the classic anime IP Doraemon, along with the launch of a new beverage, Iced Coconut Latte. This move once again demonstrates Luckin's precise grasp of the preferences of young consumers—by creating hot topics and choosing popular collaboration themes to attract young customers. The article also reviews Luckin's efforts in product innovation and listening to consumer suggestions, and looks ahead to the possibility of a future collaboration with Stitch. For coffee lovers, the flavor performance of this collaboration's new product is worth looking forward to. At the end of the article, Front Street Coffee's professional communication channels are attached for readers to further discuss specialty coffee knowledge. [more…]

Tims' Cross-Industry Pizza Launch Sparks Debate: Coffee and Donut Brand Accelerates Expansion into Lunch and Dinner Market

Tim Hortons, known for coffee and donuts, recently launched pizza products for a limited time at select locations in the Greater Toronto Area in Canada, sparking widespread discussion online. This move is seen as an important step for Tims to test the lunch and dinner market, and also marks the brand's gradual departure from its traditional coffee and dining positioning. Previously, Tims had successively added non-coffee products such as burgers, hot dogs, and milkshakes, and the launch of pizza this time has surprised many consumers. Some netizens expressed support, saying the new products taste good; others questioned whether the brand is experiencing an "identity crisis," and even joked that the "back to basics" plan has been forgotten. Executives of Tims' parent company have pointed out that afternoon meal offerings contain huge opportunities, and the pizza test is a continuation of this strategy. [more…]

Luckin partners with JoJo's Stone Ocean to launch a collaborative new product, a look back at recent cross-industry collaborations by coffee and tea beverage brands.

Luckin Coffee officially announced on September 23 a collaboration with *JoJo's Bizarre Adventure: Stone Ocean* for October, launching themed events across its nationwide stores. This is not Luckin's first crossover; previous partnerships with Coconut Palm and EDG both sparked heated discussion. Looking across the coffee and tea beverage sector, Manner's collaborations with Helena Rubinstein and LV, Heytea's tie-in with *A Dream of Splendor*, and Nayuki's partnership with *Love Between Fairy and Devil*—brand co-branding has become an important strategy for breaking fixed impressions and achieving customer base complementarity. This article reviews several recent typical cases and includes Front Street Coffee's professional communication channels for coffee enthusiasts to gain deeper insight into industry trends. [more…]

Luckin Coffee partners with Silly Cat to launch a lactic acid bacteria Americano, and netizens' hands-on tests of its laxative effect spark heated discussion

Luckin Coffee recently collaborated with the popular internet IP "EverydayOneCat" to launch two limited-edition drinks: Probiotic Americano and Probiotic Iced Tea. The Probiotic Americano made a brief appearance as a Shanghai-exclusive in October last year, and is now available nationwide, sparking a buying frenzy among fans. However, consumers' focus is not on the flavor of the drinks, but on their laxative effect—the combination of probiotics, caffeine, and ice has been jokingly dubbed "Poop Water" by netizens. This time, Luckin includes 3 packs of collaborative pocket tissues with each order, which, compared to the 1-pack configuration of last year's Prune Americano, has sparked even more imaginative speculation among netizens. On social media, some report "immediate results," while others say they had no reaction at all, making individual differences the focal point of discussion. This article will outline the background of the new product launch, consumer testing feedback, and various viewpoints. [more…]

Coca-Cola launches another coffee-cola product: Mocha flavor released across eight variants—can the coffee and cola mashup win over the market?

The combination of coffee and cola is nothing new, but previous attempts have failed to make much of a splash. However, Coca-Cola's coffee cola launched in the U.S. market unexpectedly became a hit, and now the brand is striking while the iron is hot, announcing that on February 7, 2022, it will launch a mocha coffee flavor series in some parts of the United States, bringing eight different choices in one go. The new series has been comprehensively upgraded in terms of coffee bean varieties, packaging design, and flavor classification, attempting to sustain its popularity with a richer product matrix. Can this crossover beverage of coffee cola break the curse of being "applauded but not widely bought"? This article will walk you through the details of this new product launch and the market considerations behind it. [more…]

Luckin Coffee Collaborates with Loopy to Launch Jasmine Light Milk Tea, Sparking Debate Over Its Flavor Similar to Chagee

Luckin Coffee has been making frequent moves recently, inviting Tan Jianci to endorse its instant products while launching an offline collaboration with the cartoon character Loopy. This collaboration introduced the new "Light Jasmine" light milk tea, along with multiple themed cups and merchandise, triggering a buying frenzy among fans. However, many consumers pointed out that the flavor of the new product is highly similar to Chagee's signature product, "Boyazhuxian," and the topic of "flavor clash" quickly fermented on social media. This article sorts out the details of the collaboration event, product differences, and market reactions, and includes recommendations from Front Street Coffee for coffee enthusiasts' reference. [more…]

Heytea Chengdu limited-time launch of Sichuan Pepper Dianhong, Sichuan peppercorn and chili in milk tea sparks heated discussion

Recently, milk tea enthusiasts eager to try new things noticed an unusual new product from Heytea while keeping up with major chain brands. According to rumors online, this drink, called "Sichuan Pepper Dianhong," incorporates spices such as red Sichuan pepper into its blend, and the milk cap is garnished with shredded chili peppers, creating a visually striking effect. Many people initially suspected the images were composite fakes until the official product introduction confirmed that Heytea had indeed created a "chili milk tea." The product is available only for a limited time at the Chengdu Chunxi Road store, and its ingredients include Hanyuan red Sichuan pepper, Jinyang green Sichuan pepper, and Yunnan long pepper. Officials explained that the chili shreds are only meant to enhance aroma and that the spiciness is mild, while also offering a heavier numbing version for those who want it. This drink quickly sparked heated discussion online, with sharply divided opinions. [more…]

Cotti Cloud Top Mousse series launches at 9.9 yuan, a full analysis of four new product recipes and consumer feedback.

Cotti Coffee recently launched its Cloud Top Mousse series nationwide, with all three new drinks priced at 9.9 yuan. The series uses IIAC Gold Award coffee beans and features three flavors: Opera Latte, Sea Blue Coconut Latte, and Matcha Latte. The brand also collaborated with Gucci collaborating illustrator Jayde Fish to launch co-branded merchandise and held review campaigns on social media. However, after launch, many consumers reported that the mousse topping portion was on the small side, and some even questioned whether the coffee liquid was missing. In response to these issues, store staff gave a response. This article will comprehensively sort through the new product information, flavor characteristics, and market feedback, and attach Front Street Coffee's professional perspective. [more…]

At an Honor launch event, AI splurged on 2,000 cups of Light Jasmine, causing Luckin stores to unexpectedly explode with orders late at night.

A smartphone launch event unexpectedly caused a sudden surge of group orders at nearby Luckin Coffee stores in the evening, catching staff off guard and keeping delivery riders constantly on the move. It turned out that the Honor CEO demonstrated an AI ordering feature on stage, buying 2,000 cups of Light Jasmine from Luckin with a single sentence. Because of the limit on the number of items per order, the AI spread the demand across multiple stores, causing Luckin outlets near the convention center to be flooded with orders at once. This move showcased Honor's intelligent AI interaction and also, unintentionally, gave Luckin a round of publicity for its efficient order fulfillment. [more…]

Luckin's new product line shifts toward tea drinks? Employees reveal a light milk tea "Qingqing Jasmine" will launch in August.

Recently, a customer picking up an order at a Luckin Coffee store was stunned by the dozen or so bottles of concentrated fruit juice lined up on the counter, as if they had stumbled into a chemistry lab. These colorful ingredients are the mainstay of Luckin's new products over the past two months, and they have also left baristas complaining endlessly—shaking endless shaker cups and weighing endless ingredients, making them joke that they feel more like milk tea shop staff. In an August new product plan leaked in advance by employees, a light milk tea called "Gentle Jasmine" once again sparked heated discussion, with some joking that it is the "Luckin version of Boya Juexian." Interestingly, Luckin actually launched a sub-brand called "Little Deer Tea" in its early years. Is it now going to return to the milk tea track? This article will take you to find out. [more…]

HEYTEA's Yak Milk Qia'an Mo was reported to have had its recipe adjusted the day after launch, with consumers noting a clear difference in flavor before and after.

Heytea's limited-time new product last month, Yak Milk Chaanmoo, quickly became popular thanks to the unique flavor of Tibetan yak milk, but was in short supply due to scarce ingredients. However, recently many repeat customers have found that the drink tastes very different from when they first tried it—the milky aroma has become weaker and the tea flavor more prominent. When verifying with store employees, they unexpectedly got the answer that "the recipe was changed on the morning of the second day after launch." Employees also revealed that further fine-tuning was done afterward. This silent recipe change has sparked consumer dissatisfaction, as they believe the actual taste does not match the promotional claims and that it may cause store employees to bear the misunderstanding of "cutting corners." [more…]

Seesaw partners with Daily Fresh Milk to launch bottled cold brew latte, sweetened with monk fruit concentrate, sparking polarized reviews

Specialty coffee brand Seesaw recently teamed up with Mengniu's fresh milk brand Daily Fresh to launch a bottled cold brew fresh milk latte. The official claim is that it uses custom cold brew beans, paired with fresh milk from a GAP Grade 1 certified pasture, with an ingredient list that highlights 0 non-dairy creamer, 0 white granulated sugar, and 0 artificial sweeteners, while the sweetness comes from natural monk fruit concentrate. After the product hit the market, online shopping platforms sold it at about 11 yuan per bottle, with a minimum purchase of 3 bottles, prompting many consumers to stock up. However, public opinion is clearly divided: some praise the clean formula of fresh milk plus coffee, while others complain of a traditional Chinese medicine taste, a sticky mouthfeel, and an inexplicable astringency, with the controversy centering on the sweetness brought by monk fruit concentrate. This article reviews the formula, price, and consumer feedback of this new product, and explores the competition and choices in the bottled coffee market. [more…]

ChaPanda Collaborates with Luo Ba Wang to Launch Luosifen Milk Tea, Creative Combo Sparks Heated Discussion

Recently, ChaPanda teamed up with the local luosifen brand Luo Ba Wang in Guangxi to launch a limited-edition drink called the "Spring Outing Cup," combining a tea beverage and luosifen in the same takeaway cup, quickly sparking heated discussion online. Some people immediately called it a "dark crossover," while others were curious enough to go and try it. In fact, this product uses a top-and-bottom divided packaging structure, and the luosifen is not mixed with the tea beverage, allowing consumers to slurp noodles while drinking milk tea. However, this pairing has also brought considerable controversy, including issues such as stomach irritation, flavor transfer, and a worsened taste. This article will provide a detailed analysis of the creativity, experience, and evaluations from all sides regarding this novelty crossover drink. [more…]