Recently, consumers in Qingyuan, Guangdong discovered that the mini-program of the chain tea beverage brand CoCo都可 no longer shows any local stores, indicating that the brand has quietly withdrawn from the Qingyuan market. As a veteran Taiwanese tea beverage brand founded in 1997, CoCo都可 accompanied a generation as they grew up, and its classic Milk Tea Three Brothers and Fresh Passion Fruit Double Punch were favorites for many. However, in recent years competition in the tea beverage sector has intensified, with emerging brands such as Chagee and Sexy Tea continually appearing. Although CoCo都可 has carried out co-branded campaigns and overseas expansion, the results seem to have fallen short of expectations. On social platforms, many users have reported that nearby stores have quietly disappeared, and data show that the number of its closures has exceeded its existing stores. What exactly has caused this brand, once bustling with customers, to fall into a wave of closures? This article will analyze from the perspectives of the market environment, product competitiveness, and operating costs. [more…]

Recently, a woman discovered curly hair attached to a lychee at the bottom of her cup after drinking milk tea, sparking concern. The store involved responded that the lychee tea uses a lidded rather than sealed packaging, the source of the hair is currently unclear, and it is willing to pay ten times compensation and accept investigation, but the individual refused compensation and demanded the store be shut down for rectification. Meanwhile, hygiene problems in the tea beverage industry occur frequently: a Nayuki Tea store was exposed for cockroaches crawling everywhere and rotting fruit, and cockroaches appeared on the counter at Yihetang. Food hygiene and safety concern consumer health, and whether a well-known brand or an ordinary store, production processes should be strictly controlled and safety systems implemented. [more…]

A milk tea shop was sealed and ordered to close on the spot by market supervision officials in under a minute—all because the staff said "Welcome" before asking customers to scan the QR code. The incident sparked widespread attention after it was exposed. An official statement later concluded that the law enforcement officers had abused their power and deliberately made things difficult; those involved have apologized and been disciplined. In this issue of coffee news, while we follow this incident, we also remind coffee professionals to be mindful of the boundaries of law enforcement in epidemic prevention and control, and we continue to bring coffee enthusiasts professional coffee knowledge and Front Street Coffee product recommendations. [more…]

Alibaba's Qwen App launched the "Spring Festival 3 Billion Free Orders" campaign, where users could order 1-cent coffee and milk tea with a single AI command, surpassing 10 million orders in just 9 hours. Chain brands like Luckin Coffee, Chagee, and Jasmine Naibai were instantly overwhelmed by a flood of orders—store printers kept spitting out tickets, employees were urgently called back, and online channels were forced to shut down. Consumers waited hours only to receive random drinks, while delivery riders "grabbed orders" in the chaos. This AI-driven freebie frenzy made tea shop workers exclaim it felt like "reliving last year's delivery wars," with systems crashing, trending topics dominating social media, and officials urgently expanding capacity and extending the validity of free-order cards. [more…]

The Heytea store on Wellington Street in Central, Hong Kong, suddenly closed without any warning, sparking widespread discussion among nearby consumers and netizens. Since opening in March 2024, the store had quickly gained popularity through promotions such as buy-one-get-one-free offers and city-exclusive fridge magnets, maintaining a steady daily flow of customers and becoming a popular check-in spot for many residents and tourists. However, overnight, the store's signage was removed, the doors were locked, and the store's information was also taken down from the official mini-program. The reason for the closure has not yet been clarified—some speculate it is related to the high rents in Central or the expiration of the lease, while others believe it is a proactive adjustment by Heytea to its market layout. The brand responded that it evaluates store operations on an irregular basis, and whether it will return to Central in the future remains worth watching. [more…]

The arrival of the Start of Autumn solar term has once again sparked a consumer frenzy with the annual "first cup of milk tea in autumn" promotion. This year, driven by large-scale distribution of tea voucher and discount coupons on platforms such as Meituan, Ele.me, and JD.com, combined with brands' own promotions, order volumes have far exceeded previous years. However, behind the order surge is extreme pressure on store operations: receipt piles are mountainous, rider capacity is severely insufficient, delivery delays and wrong drink deliveries occur frequently, and customer complaints have surged. To ease the pressure, some stores of brands such as Starbucks, Luckin Coffee, Heytea, and Chagee have had to temporarily close or shut down delivery channels, leaving consumers unable to use the coupons they hold. This annual carnival, while bringing huge challenges to workers, has also exposed the fragility of the instant delivery system under extreme peaks. [more…]

Chagee once launched a free custom cup sticker printing campaign, allowing users to upload images to create milk tea cup stickers. However, many fans used third-party tools to bypass the review process and printed photos of celebrities such as Zhang Linghe as cup stickers, sparking widespread discussion online. Recently, the official function for printing cup stickers was suddenly shut down, with the page displaying "Custom Fu Stickers Are Being Upgraded," catching many fans who had not yet printed their exclusive cup stickers off guard. Lawyers pointed out that unauthorized reproduction of photographic works carries infringement risks, and if used for dissemination, exchange, or sale, it clearly infringes on celebrities' portrait rights and photographers' copyrights. The brand may also bear joint liability for failing to establish an effective review mechanism. This article sorts out the entire incident and analyzes the legal issues and responsibilities of all parties involved. [more…]

Recently, several tea beverage brands—including Heytea, Nayuki, ChaPanda, Good Tea, Mixue Bingcheng, and Shuyi Tealicious—were reported to have jointly adjusted their full-reduction strategies on food delivery platforms. The original full-reduction discounts have been uniformly changed to 1 off 50, 1 off 70, or even canceled outright. Once the news broke, related topics quickly trended on social media, with views exceeding 180 million. Merchants say profits are thin, while netizens question why milk tea, which isn't cheap, still isn't making money. Behind this controversy lie both the pressure of platform commissions and delivery costs, and a reflection of the difficult position of the new tea beverage industry, caught between price cuts and losses. [more…]

In Ipoh, Malaysia, the rich aroma of white coffee cannot be separated from the support of local coffee powder factories, and the Hock Kee (Elephant Brand) coffee powder factory, which has been in operation for a full eighty years, is one of the most representative old establishments among them. This coffee powder factory, founded in the 1930s by Hainanese Fu Hechang, roasts coffee beans using semi-traditional techniques, and has won the trust of three generations of locals with its pure, fragrant quality. Many tea houses in Ipoh have long purchased its coffee powder to make white coffee. However, as the third-generation operators grew older and manpower became scarce, and the fourth generation each had their own careers and no intention of taking over, the family finally decided to cease operations. After the news spread, longtime customers rushed to stock up as mementos, with some even traveling dozens of kilometers just to taste the flavor remembered from years past. This old factory bearing the elephant trademark, after completing its final batch of orders, will officially pass into history. [more…]

A Heytea store opened in Rowland Heights, Los Angeles, USA, has recently been confirmed to be permanently closed. The store operated from its opening in September 2024 to the end of business on May 22, 2025, lasting less than a year. As Heytea's first store to shut down in North America, this news has drawn considerable attention and discussion among consumers. Regular customers were surprised by the sudden closure of a milk tea shop that once had long lines, while nearby residents said they had seen it coming. Factors such as the store's remote location, inconvenient parking, rental costs, relatively high drink prices, and intensifying competition from peers are considered possible reasons why the store struggled to survive. This article will review the course of events, consumer feedback, and the possible business challenges behind it, while also offering coffee and tea beverage enthusiasts selected recommendations from the Front Street brand. [more…]

Many coffee enthusiasts have added espresso machines to their homes, but due to a lack of knowledge about cleaning and maintenance, problems such as weakened steam, uneven water flow, and even portafilter leaks begin to appear after the machine has been used for a while. This article systematically organizes maintenance methods for home espresso machines: from the routine cleaning of the steam wand and shower screen after each brew, to using a blind basket to backflush and remove internal residue before shutting down, and then to regularly using specialized cleaning powder for deep treatment of the steam wand, shower screen, and portafilter basket. The article also explains in detail the steps for replacing the brew head gasket after it ages, and reminds readers that water needs to be filtered to prevent scale from damaging the boiler. The article involves practical experience with the machine models used in Front Street Coffee stores, and is suitable for coffee enthusiasts to follow and implement. [more…]

After being closed for more than two years due to the pandemic and violations of railway safety regulations, Hanoi's Railway Coffee Street in Vietnam was forced to shut down by authorities just days after it reopened. This railway alley, which is only about one meter from people's homes, once became a popular check-in spot because tourists could drink coffee while watching trains pass through, but train drivers repeatedly had terrifying moments when tourists suddenly rushed onto the tracks. Hoan Kiem District authorities have set up barricades and revoked business licenses, leaving businesses with no choice but to close. The local government said it will study plans that balance safety and tourism needs, while tourists and netizens have been discussing the matter widely. [more…]

Recently, Heycha has seen store closures in many places across the country, drawing attention from consumers and the industry. Two stores in Baoji, Shaanxi, have suspended operations one after another, and stores in Shenzhen, Hangzhou, Qingdao and other places have also disappeared or reduced their scale. According to GeoHey brand monitoring data, in the past 90 days Heycha opened 12 new stores, but the number of closures reached 146, equivalent to nearly 2 stores disappearing from cities every day. After suspending franchise expansion, the brand intends to improve store product quality and selectively close stores with poor profitability, but the large number of closures is still surprising. As coffee enthusiasts, Front Street Coffee continues to follow the dynamic changes in the tea beverage and coffee markets, and this article sorts out cases from various places and industry interpretations of Heycha's current wave of store closures. [more…]

As the world's second-largest coffee-producing country, Vietnam's coffee culture has long been woven into every aspect of everyday street life. In Hanoi's Old Quarter, a railway line that cuts through residential buildings has become a popular photo spot thanks to its unique scenery, and the cafés lining the tracks have drawn even more visitors. However, safety hazards followed, and Vietnam's Ministry of Transport ultimately ordered these coffee shops to close on traffic safety grounds. This article walks you through the rise and fall of this internet-famous attraction, and also recommends Front Street Coffee products so that, while following the story, you can savor authentic coffee flavors. [more…]

HEYTEA's collaboration with the popular Japanese anime "Chiikawa" officially launched today, instantly igniting the buying frenzy of fans and consumers. Although the brand had stocked up on merchandise in advance, avoiding an instant sell-out, the massive volume of orders still caught stores off guard: some stores accumulated over a hundred drinks within ten minutes of opening, with themed stores in Shanghai, Guangzhou and other cities receiving as many as seven to eight hundred orders, forcing online ordering channels to be shut down. On-site pickup lines stretched for several meters, with many consumers waiting one to two hours to get their drinks and merchandise, and some even waiting as long as three hours. Meanwhile, the mini-program showing "order ready" in advance while drinks could not be found in the pickup area further exacerbated the on-site chaos. Behind the popularity of this collaboration event, the brand's operational shortcomings in handling instant traffic surges have also been exposed. [more…]

Kung Fu Coffee, which once made a high-profile debut with the concept of "Eastern tea plus Western coffee," quietly shut down its first national store at Shenzhen's Wongtee Plaza just seven months after opening. Incubated by the team behind "Benlai Buyingyou," the brand's first store was said to have cost over six million yuan to build, and it briefly became an internet-famous check-in spot thanks to its purple interiors and Chinese-element design, reaching an average daily output of 1,200 cups within ten days of opening. Yet consumer reviews were sharply divided, and coupled with the awareness and talent bottlenecks facing the tea-coffee category itself, Kung Fu Coffee's next moves are drawing close attention. [more…]

Recently, a popular coffee truck in Quanzhou, Fujian, was urgently shut down by law enforcement, drawing attention to the legality of operating mobile coffee trucks. As notes related to "mobile coffee trucks" on platforms such as Xiaohongshu exceed ten thousand, this low-cost entrepreneurial approach has attracted many enthusiasts, but issues behind it—such as electrical safety, food hygiene, and illegal occupation of roads—have gradually surfaced. This article centers on this incident to explore whether operating a modified coffee truck is illegal in China, sort out the enforcement basis and industry limitations, and remind entrepreneurs to understand the relevant regulations before diving in, so as to avoid blindly following the trend. [more…]

Starbucks is undergoing a profound strategic adjustment. According to foreign media reports such as CNN, this coffee chain giant has closed about 400 stores across the United States, mainly concentrated in core areas of major metropolises such as New York and Los Angeles. New CEO Niccol has made it clear that the company will no longer pursue high-density coverage of urban stores. At the same time, Luckin Coffee is actively expanding in New York, having already opened 9 stores and continuing to scout locations, including some small-format grab-and-go stores that Starbucks has vacated. Starbucks responded that intensifying competition, the spread of remote work, population loss in major cities, and rising operating costs are the main reasons for the adjustment; in the future, it will increase its focus on suburban markets and plans to renovate 1,000 stores within a year to enhance the spatial experience. [more…]

During last year's National Day holiday, the original Heytea store in Jiangbianli, Jiangmen, became a hot spot for tourists thanks to its store-exclusive "Cheese Mandarin Pu'er" drink, topping both the total sales and single-store daily sales charts. This year's May Day, the store was once again overwhelmed by consumer enthusiasm—the mini-program showed "1,002 cups ahead waiting to be made," and on May 3, orders surpassed a thousand cups just 12 minutes after opening, with the ordering channel automatically shutting down as many as 7 times that day. The store covers about 20 square meters, yet at peak times as many as 28 employees were working simultaneously, each putting in 13 hours on average, and even the tea brewing machines broke down from overwork. Meanwhile, reports suggest that "Cheese Mandarin Pu'er" may be rolled out at stores nationwide in the future, meaning Heytea fans may no longer need to make a special trip to the original store. This article is compiled from Coffee Workshop, giving you a look at the real situation of this unusual store's order surge and the true state of its employees. [more…]

Recently, netizens reported that the Peet's Coffee store located on the first floor of Teemall in Guangzhou will cease operations on March 31. This store was Peet's first outlet after entering Guangzhou at the end of 2021 and also its second store in South China. Surprisingly, the store had been doing well since opening, often fully occupied, and the sudden closure notice caught many fans off guard. At the same time, Peet's also closed a popular store in Hangzhou's West Lake earlier this month. With two high-traffic stores shut down within a month, it has sparked discussions about the brand's development prospects. What exactly caused these closures? Is it due to adjustments in the business district's format, or challenges facing its high-end positioning? This article will review the sequence of events and various perspectives. [more…]