The five-day May Day holiday has always been a peak time for travel. Rather than queueing for ages outside popular coffee shops, many efficiency-minded coffee lovers choose to go to coffee festivals instead, tasting all the signature drinks from various vendors in one go. According to social media, Shanghai—a city jokingly dubbed "Coffee City"—held six coffee festivals across different districts during the May Day holiday, an astonishingly high density. Yet behind the explosion in the number of coffee festivals, problems such as uneven event quality, an overload of creative coffee, inflated prices, and scarce free tastings have also drawn frequent complaints. This article walks you through the buzz and controversy of Shanghai's May Day coffee festivals, and explores the shift of coffee festivals from "industry networking conventions" to "specialty beverage tech conventions." [more…]

During every long holiday, food and beverage workers face a tough battle, and coffee shops bear the brunt of it. During this year's May Day holiday, order volumes at Luckin Coffee stores across various regions soared sharply. Stores in scenic spots, commercial districts, and transportation hubs stocked up in advance and crammed their freezers full, yet still struggled to keep up with the relentless pace of receipt printers spitting out orders. Yangmei Rui Narbing (Bayberry Luckin Ice) unexpectedly became a hit due to rising temperatures, and the slush machines ran almost nonstop all day. Employees single-handedly minding the stores scrambled amid constant催促 for orders, with situations like ingredients running out and drinks spilling happening frequently. Interestingly, when the ice machines ran dry and the ice storage bins were emptied, employees actually got a brief breather—the system would automatically restrict orders for iced drinks, and the store's pace would slow down accordingly. This article documents the real state of Luckin Coffee workers during peak holiday periods, and also recommends checking out related products from Front Street Coffee. [more…]

During the May Day holiday, Mixue Bingcheng's headquarters in Zhengzhou, Henan unexpectedly became a popular check-in spot for tourists, with long queues forming outside the flagship store for three consecutive days, and visitors heading straight there with their suitcases. The limited-edition drinks and ice cream sold at the headquarters were affordably priced, attracting a large number of fans eager to experience the atmosphere of the "Snow King's" hometown. However, foot traffic far exceeded expectations, and some customers who had queued for hours found products sold out, while picking up orders and paying also required long waits. This sudden check-in frenzy showcased Mixue Bingcheng's immense popularity nationwide, but also exposed the brand's shortcomings in holiday inventory reserves and staffing arrangements. [more…]

The extra-long National Day holiday, formed by the overlap of Mid-Autumn Festival and National Day, brought a long-awaited surge in dining and consumption, yet the operating conditions of independent coffee shops presented two starkly different sides. Some stores saw a surge in popularity, with orders pouring in continuously, baristas so busy they were run off their feet, and there were even cases of circuit breakers tripping due to excessive load; meanwhile, another group of café owners complained online that foot traffic had declined instead of increased, with a scenic-area store selling only 19 drinks all day, and shops around office buildings even more deserted. Within the same Golden Week, the joys and sorrows of coffee people were not shared alike. This article will present the real operating conditions of these two types of stores and explore the operational pressures and challenges the coffee industry may face after the holiday consumption peak. [more…]

During the recent National Day holiday, sales at multiple Heytea stores experienced explosive growth, with some stores seeing increases of over 600%. Among them, the Heytea original store located in Jiangbianli, Jiangmen, Guangdong became the focus: both total sales and single-store single-day sales topped the lists, with overall sales rising 210% compared to before the holiday, and the highest single-day sales exceeding 4,500 cups. On social platforms, many consumers posted screenshots of queues with waits of over 140 minutes, while store employees worked overtime for consecutive days, with some so exhausted they fell asleep on the spot. This cup of Jiangbianli-exclusive Zhizhi Ganpu reached a peak single-day sales of 3,500 cups, a 550% increase compared to before the holiday. This article takes you through the real situation of this original store during the holiday. [more…]

During Women's Day, Luckin Coffee's holiday gifts for female employees drew attention. This chain brand, with over 130,000 employees and a female proportion of 61%, did not distribute uniform holiday gift boxes this year as it did last year, but instead had each region prepare them on its own. As a result, Beijing employees received wellness sets, while those in Yunnan and Sichuan got folding fans and eye masks, but employees in Shanghai, Guangzhou, Xi'an, and other places said they received only air. What made some people even more dissatisfied was that even when there were gift boxes, part-time staff were excluded. This regional disparity in benefits led many workers to complain continuously on social media platforms. [more…]

Starbucks, as a globally renowned coffee chain brand, has always won customers' favor with high-quality coffee and thoughtful service, and in recent years it has increasingly encouraged staff to carefully decorate stores during the holidays. Among these, wreaths are one of the most common elements, originally intended to beautify the environment and convey holiday blessings. However, on February 26, a netizen posted that they saw a unique decoration in a certain Starbucks store and could not help asking: is such a setup really appropriate when the lights are off? The post quickly sparked heated discussion online. Some people felt it would be frightening to pass by at night, while some passersby said that during the day they saw "Spring warmth, flowers blooming" written on it, yet it was jokingly compared to a traditional funeral wreath. Despite the polarizing reviews, some consumers still felt these decorations added a sense of atmosphere and even inspired Christmas decorating ideas. This article takes you through this discussion about the aesthetics of coffee shop decorations. [more…]

During last year's National Day holiday, the original Heytea store in Jiangbianli, Jiangmen, became a hot spot for tourists thanks to its store-exclusive "Cheese Mandarin Pu'er" drink, topping both the total sales and single-store daily sales charts. This year's May Day, the store was once again overwhelmed by consumer enthusiasm—the mini-program showed "1,002 cups ahead waiting to be made," and on May 3, orders surpassed a thousand cups just 12 minutes after opening, with the ordering channel automatically shutting down as many as 7 times that day. The store covers about 20 square meters, yet at peak times as many as 28 employees were working simultaneously, each putting in 13 hours on average, and even the tea brewing machines broke down from overwork. Meanwhile, reports suggest that "Cheese Mandarin Pu'er" may be rolled out at stores nationwide in the future, meaning Heytea fans may no longer need to make a special trip to the original store. This article is compiled from Coffee Workshop, giving you a look at the real situation of this unusual store's order surge and the true state of its employees. [more…]

During the National Day holiday, while coffee shops in major scenic spots were welcoming peak customer traffic, a Starbucks next to Kunming's Cuihu Lake quietly closed its doors. This lakeside store, regarded by many regulars as a "study base", had its doors locked without warning, with construction barriers erected and brand signage removed. Reasons for the closure are varied: rising rent, an expired lease not renewed, the premises sublet to another brand, and even landlord legal disputes and the entire building being auctioned. Meanwhile, Kunming's Jinjun Plaza store and Xudong K9 Center store also suspended operations one after another, sparking speculation about the brand adjusting its local layout. For regulars, what is lost is not just a cup of coffee, but a daily memory accompanied by lake views. This article will sort through the course of events and the accounts of various parties, and retain relevant Front Street Coffee product and recommendation information. [more…]

During the Spring Festival, while most industries enter holiday mode, the operations of coffee shops present a strikingly different picture. Some Luckin employees had expected an easy shift during the holiday, only to be hit by an unexpected flood of orders, working nonstop from morning to night. Meanwhile, others staying at their stores enjoyed a rare stretch of quiet time, with some even having the leisure to draw dragon-year patterns on packaging bags. This polarizing Spring Festival work experience reflects how young people's strong demand for coffee has now extended to their hometowns and into the holiday period. This article takes you through the real Spring Festival working conditions of Luckin baristas and the unique warmth of coffee culture during the festive season. [more…]

Staying up late on New Year's Eve, exchanging New Year's greetings on the first day of the lunar new year — most workers can finally set aside their jobs and take a break. But in the coffee industry, there are still a group of people standing behind the bar, facing the morning rush of overwhelming orders, advance delivery orders, and the fluctuating customer flow after office buildings close for the holiday. Some are full of energy, driven by triple pay; some hold out on instant noodles in their posts until the New Year bell rings; and some set off on the road home well before New Year's Eve. This article records the real situations of coffee workers during the Spring Festival, taking a look at who is busy, who is slacking off, and who is secretly treating themselves to a latte during this holiday. [more…]

At the end of each year, Blue Bottle Coffee releases holiday-limited merchandise in Japan. This year's theme is "Delicious Gifts," featuring items such as the caramel-colored Kiyosumi Shirakawa cup and the dark caramel Kinto ceramic mug. However, after the products went on sale, many consumers found a noticeable color difference between the actual items and the official promotional images—the rich caramel color shown in the ads turned into a pale milk-tea shade once in hand. In addition, quality-control issues such as crooked logos, flaws on the cup body, and uneven coloring appeared frequently, triggering a flood of complaints and returns. The official explanation attributed the color discrepancy to the hand-glazing process and the influence of lighting during photography, but the controversy continues to intensify. [more…]

On the eve of the May Day holiday, the Manner store in Shanghai's North Bund became a favorite among photography enthusiasts because it allowed them to capture the "Shanghai Four-Piece Set" all in one shot. However, tourists who visited recently found that a row of temporary stalls set up outside the store happened to block the originally perfect view, leaving many who had made a special trip to take photos greatly disappointed. At the same time, nearby residents are full of anticipation for the upcoming Shanghai International Coffee Culture Festival. One camera spot, two moods, reflecting the delicate relationship between urban public space and festival activities. This article will walk you through the whole story, along with related recommendations and practical information from Front Street Coffee. [more…]

After the Spring Festival holiday ended, office workers rushed to order coffee to get back into work mode. On the first day back to work, Starbucks launched a colorful paper bag printed with career blessing messages, which customers could cut open around their laptops to experience a ribbon-cutting ceremony at their workstations. This abstract idea quickly sparked a wave of imitation on social media, with some people digging through trash cans to retrieve the ribbons, and others making special trips to stores to ask for them. Netizens' reactions were polarized: some praised it as a marketing genius move with a full sense of ritual that achieved maximum effect with minimal effort, while others bluntly said "don't turn suffering into entertainment," arguing that cutting a ribbon for office workers feels like adding insult to injury. Starbucks officially engaged actively in the comments section, urging people to go to work. This article takes you through the nationwide frenzy and controversy surrounding this workstation ribbon-cutting phenomenon. [more…]

The holiday consumption boom has just passed, and the store dynamics of new-style tea beverage brands have drawn attention. A Cha Yan Yue Se in Chongqing's Yuanyang commercial district was operating normally at night, but the next day suddenly had its lightbox sign removed and quietly closed, and the store could no longer be found on the official mini-program. This store was once the first in the Yubei area and held the daily consumption memories of many regulars. The brand is said to have chosen not to renew the lease because the contract expired, and longtime fans were not surprised, believing this to be part of Cha Yan Yue Se's一贯 elimination-style adjustment strategy. At the same time, the brand's newly opened store in Suzhou has once again drawn complaints over issues such as its verification system and product efficiency. As leading brands vie for the market with stable quality and user experience, the trajectory of Cha Yan Yue Se's reputation and changes in its store layout are worth close observation. [more…]

Since its launch in March this year, the "curbside pickup" service jointly introduced by Starbucks and Amap has aimed to provide a convenient coffee-buying experience for drivers and passengers during rush hour and on busy roads. However, a special promotion during the National Day holiday sparked considerable controversy. Due to limited stock, many customers were unable to get the cute pet tote bag offered as a gift in the campaign; at the same time, the ordering system had problems such as inaccurate route matching and closed stores still being able to accept orders, greatly reducing the user experience. In addition, the extra 3 yuan service fee also made some users feel it was unreasonable. Although Starbucks hoped to use this service to expand into new scenarios, the various inconveniences in actual operation led many netizens to question whether it was adequately prepared. This article will sort out the highlights of the campaign and user feedback in detail, and explore room for improvement in the curbside pickup service. [more…]

After the holiday, news of price increases in the consumer sector has been coming one after another, and this time it is Tims China's turn. Many consumers have noticed that the price of their usual bagels has quietly gone up, some combo meals have seen two price hikes within six months, and the bagel options for delivery combo meals on Wednesday Member Day have been cut from several varieties to three. In response, Tims officially said that prices for some products nationwide have indeed been adjusted, but coffee products will not increase in price, and the adjustment was made after a comprehensive assessment of operating costs. As a Canadian brand that has built its position in the Chinese market with a "coffee + warm food" strategy, Tims' bagels have always been a star product, and whether this price increase will be accepted by loyal customers is worth watching. [more…]

During the May Day holiday, "group leaders" in several Shanghai communities organized group buys of a Little Tea, with over 8,000 cups of drinks transported across provinces from out-of-town stores, arriving in consumers' hands overnight or even after nearly 24 hours. The group-buy price was double the official price, and the resellers were accused of profiting about 250,000 yuan. The total bacterial count in these milk teas rose sharply over time at room temperature, and some consumers developed gastroenteritis symptoms after drinking them. The Little Tea brand later issued a statement expressing shock at the high-priced reselling and reminding consumers to choose compliant channels carefully. This article reviews the course of the incident, the food safety data, and responses from all parties, while also offering coffee lovers Front Street Coffee's professional purchasing advice. [more…]

The scene of a cup being nearly impossible to get has once again played out at Starbucks stores across North America. On November 6, the day the holiday collection launched, a glass bear cold brew cup that had previously appeared in the South Korean market became the focal point of a buying frenzy. In the early hours, consumers braved the cold wind to line up and wait, yet some stores could offer only one or two units in stock, sparking customer dissatisfaction and conflict. Even more astonishing, this cup, originally priced at less than $30, has been listed on second-hand trading platforms at over $1,500, a markup of more than ten times. Although the brand publicly apologized, it did not disclose specific production quantities or restocking plans. [more…]

Recently, prices for multiple drinks on Luckin Coffee's mini-program suddenly dropped to 6.9 yuan, quickly trending on social media and sparking widespread attention. Consumers noticed price changes for popular items originally priced at 9.9 yuan, such as Americanos and Coconut Latte, with some new light milk tea and fruit coffee products also adjusted simultaneously. However, not all users could enjoy this discount; some only received limited-time redemption coupons. Luckin officially responded that this was a randomly distributed 6.9 yuan coupon activity for the Dragon Boat Festival and Children's Day, not a comprehensive price reduction. Meanwhile, the price war on delivery platforms is intensifying, with brands like Cotti having pushed coffee unit prices down to 3.9 yuan. Whether Luckin's move is a response to competition warrants in-depth discussion. [more…]