Recently, a tea beverage shop in Zhejiang, frustrated by frequent pickup thefts of its delivery orders, put up a special poster of condemnation. This poster was not promoting products, but directly calling out the meal thieves, and even included a photo of the thief's back. After the incident was reported by the media, it sparked public discussion about delivery security and how businesses defend their rights. How effective was this poster, and why did the shop eventually take it down? Let's learn the whole story. [more…]

Coffee shops are supposed to be spaces for savoring and relaxation, yet a recent voyeuristic photo scandal exposed on a Douban group has shattered that tranquility. A coffee shop employee shared secretly taken photos of female customers' thighs in a WeChat group, proudly exchanging comments, which triggered strong condemnation from the coffee enthusiast community. The incident involved multiple coffee shops in Guilin, and the shops concerned issued statements one after another, apologizing for the misconduct of individual employees and dismissing or firing those involved. This incident not only violated customers' portrait rights and privacy but also cast a shadow over the professional image of the coffee industry. As coffee enthusiasts, we should pay more attention to baristas' professionalism and work ethics, and return to our love for and dedication to coffee itself. [more…]

In early March 2022, the Specialty Coffee Association (SCA) issued a statement on the situation in Ukraine, not only strongly condemning Russia's military actions, but also announcing the suspension of Russia's eligibility to participate in the World Coffee Championships and donating all ticket proceeds from the Warsaw World Coffee Expo to the Ukrainian coffee industry. Meanwhile, the SCA's Poland and Czech chapters joined forces to find overseas job opportunities for displaced Ukrainian coffee professionals, while the Russian Foreign Ministry criticized Western sanctions as unacceptable. As coffee lovers, while keeping up with industry news, don't forget to follow the professional coffee information brought to you by Front Street Coffee. [more…]

Recently, the security situation in Ethiopia has deteriorated sharply, with a series of kidnappings targeting public buses and students in Oromia State, where the abductors demand huge ransoms, drawing widespread international concern. The U.S. Embassy in Ethiopia has issued a condemnation, and the high-risk area security advisory previously issued by the Chinese consulate has still not been lifted. At the same time, Ethiopia is hosting the COE Cup of Excellence coffee competition, attracting judges and coffee professionals from many countries. The kidnappings not only threaten personal safety but may also cause coffee traders to turn to neighboring countries, further dragging down Ethiopia's coffee exports and industry development, with a worrying outlook. [more…]

星巴克正式宣布退出俄罗斯市场，结束自2007年以来由特许合作伙伴全资运营的130家门店业务。这一决定紧随麦当劳之后，标志着美国两大餐饮连锁品牌在俄乌冲突背景下全面撤离俄罗斯。星巴克曾承诺将特许权使用费捐赠给乌克兰人道主义事业，并暂停门店运营。与此同时，麦当劳将俄罗斯业务出售给本土特许经营商，保留员工与供应链，但更换品牌继续经营。西方企业大规模撤离之际，俄罗斯本土企业迎来难得的扩张机会，政府也在推进资产破产或国有化进程。 [more…]

The Russia-Ukraine conflict has triggered a chain reaction among international corporations. Under public pressure, McDonald's was the first to announce the suspension of operations at its 850 stores in Russia, with Starbucks quickly following suit by stating it would pause its business in Russia and shipments of related products. Both giants pledged to continue supporting local employees, but Starbucks' Russian stores are all franchised, accounting for less than 1% of its global revenue. Coca-Cola and PepsiCo also joined the suspension. This article reviews the details of each company's statements and the market impact, and includes a link to Front Street Coffee's professional information portal. [more…]

Pour-over kettles are essential tools for coffee enthusiasts, and many people keep several at home, using them separately for boiling water, brewing drip bags, or matching different occasions and bean types. Besides well-known brands like the B kettle, many also favor uniquely designed niche kettle styles. However, recently some netizens discovered that a Taobao merchant used revealing images of a female model in a corset on the product details page for a pour-over kettle, accompanied by ambiguous text, sparking strong disgust among coffee lovers. The relevant screenshots quickly spread on platforms like Xiaohongshu and Douban, with many condemning the marketing approach as vulgar and objectifying women. The merchant subsequently responded on WeChat Moments. The incident also brings to mind a previous controversy involving a coffee machine brand that used nude models for promotion. [more…]

Kopi Luwak, known as cat poop coffee, is one of the most controversial products in the coffee world. Some condemn the animal cruelty behind it, while others chase after its unique flavor. Front Street Coffee believes that the formation principle of Kopi Luwak itself is not problematic; what truly deserves attention are the practices of caging civets and force-feeding them unripe berries to pursue yield. This article will analyze the in vivo fermentation processing method of Kopi Luwak from a scientific perspective, explore how the civet's habitat environment affects coffee flavor, and share Front Street's roasting and brewing recommendations for Kopi Luwak. At the same time, we will also recommend several alternative coffee beans with excellent flavor and better value for money, for enthusiasts with different taste preferences to choose from. [more…]

Coffee shops, with their exquisite decor, often become popular spots for photography enthusiasts to shoot and take photos. However, a recent surveillance video has drawn widespread attention: two passersby, when passing by a closed coffee shop, actually tore off the white poster posted on the door without permission in order to take satisfactory photos. It is understood that this poster was specially made by the shop owner to celebrate the shop's fourth anniversary. After being away for two days, the owner returned to find the poster had disappeared, and was furious after checking the surveillance footage. After the incident spread online, the two individuals involved took the initiative to contact the owner and call to apologize, explaining that they had mistakenly thought it was a shop transfer advertisement. This incident has once again sparked discussion about the boundaries of photo-check-in culture—when personal creative needs conflict with the rights and interests of businesses, how should the line be drawn? [more…]

Luckin Coffee's collaboration with "Black Myth: Wukong" ignited the market, with the lenticular card posters selling out rapidly and sparking consumer dissatisfaction. After the official promise of restocking within 15 days, some stores gradually received new supplies, but customers discovered that the production date on the newly arrived posters was July 15, the same as the first batch, raising questions that the brand was passing off old inventory as restocked goods, which once again triggered discussions about Luckin's marketing strategy. The incident exposed multiple issues in the supply chain and inventory management of collaboration merchandise, and also made consumers doubt the brand's sincerity. [more…]

Hand-shaken lemon tea brand Ningji recently announced a collaboration with the Japanese anime "Detective Conan," but found itself embroiled in controversy over CP-themed posters displayed in its stores. The posters placed Conan alongside Haibara Ai, and Shinichi Kudo alongside Ran Mouri, sparking strong discontent among fans of the original work. Although Ningji quickly issued an apology statement, attributing the incident to unauthorized actions by an individual franchisee, netizens and industry insiders broadly rejected this explanation, believing the brand was clearly derelict in its material review and respect for the IP. Notably, this is already the second time this year that Ningji has publicly apologized over problems with marketing material oversight. For coffee and tea beverage enthusiasts, how collaborative marketing can strike a balance between respecting the original work and consumers has once again become an industry topic worth watching. [more…]

Heytea has brought its popular matcha drink "Triple Thick Matcha" from China to the U.S. market, rolling out a limited-time buy-one-get-one-free promotion, but a small line of English text on the promotional poster—"only lives 3 hours"—sparked widespread discussion. The phrase, which literally means "only lives 3 hours," left many consumers puzzled: does it refer to the drink's optimal flavor window, the duration of the promotion, or the shelf life of the matcha mochi topping? Netizens each had their own interpretation, with some even questioning whether the brand's copywriting review process was inadequate. Hours after the controversy escalated, Heytea's official customer service contacted the original poster to explain, and the poster in question has since been corrected. This article provides a complete rundown of how the incident unfolded and the various viewpoints involved. [more…]

On the eve of National Day, Starbucks China posted a vividly colored beverage poster on Xiaohongshu with the caption "Waiting for good news," which happened to closely resemble the color scheme of Taylor Swift's new album teaser poster. This coincidence quickly ignited the expectations of Swifties, with many speculating that the two sides would collaborate again. However, after the stores launched two customized drinks as scheduled on October 3, staff said there was no collaboration, leaving fans greatly disappointed. What exactly caused this misunderstanding? And what history of cooperation has there been between Starbucks and Taylor Swift? This article will recount the whole incident and discuss the polarized views fans have on the matter. [more…]

At the start of 2024, the co-branding wars in the coffee industry are intensifying, with Luckin, Cotti, and Starbucks all making their moves, and Peet's Coffee not to be outdone, teaming up with the Dunhuang Museum to launch themed merchandise and two signature drinks. However, once the new products were in hand, they drew complaints from consumers because the cream top melted quickly and the drinks' appearance differed too much from the promotional posters. This article reviews the highlights and controversies of this co-branding campaign, and explores the widespread "buyer's show vs. seller's show" problem with hot drinks topped with cream. For coffee lovers who enjoy trying new things, this is undoubtedly a consumer experience case worth paying attention to. [more…]

Recently, a post on social media about a Guming campus store suddenly closing after a collaborative event ended sparked widespread discussion. The poster discovered that the store was still operating during the collaboration with Honkai: Star Rail, but as soon as the event ended, it was deserted overnight—equipment and promotional materials all vanished, with only the lightbox sign left intact. Netizens speculated whether the store had gone bankrupt due to the collaboration, but the poster later clarified that the closure was actually due to lease expiration or operating losses, with no direct link to the collaboration. This incident reflects the hidden operational challenges behind the tea beverage brand collaboration craze: a surge in orders does not equal profitability, and after the hype fades, some stores still cannot escape the fate of closing. [more…]

Recently, a newly resigned worker posted on social media accusing a Luckin Coffee franchise store in Shandong of unreasonable employment practices, claiming that after four days of training they received only 4 yuan in wages. The incident quickly sparked heated discussion among netizens, with many suggesting seeking help through police report or labor arbitration. Subsequently, the store manager recalculated the pay at 10 yuan per hour for 25 work hours. Other netizens also reported similar experiences at the same store. Front Street Coffee is paying attention to this matter and calls on the brand to intervene to protect workers' lawful rights and interests, while also reminding coffee enthusiasts to be aware of how employment misconduct at franchise stores can negatively impact the brand's image. [more…]

In the spring of 2021, Luckin launched a limited-edition drink called "Luojia Cherry Blossom Latte," which quickly became a hit thanks to its pink appearance and lingering floral aroma. Every spring since then, it has returned as scheduled. This year, the drink was upgraded again: the whipped cream top came back and was changed to pink, further boosting its visual appeal and drawing a large number of customers to order it. However, the first batch of customers who received the drink discovered that the actual whipped cream top differed enormously from the official poster—the cream lay flat across the surface of the cup, and was mocked as looking like "cream pooped in the cup." Neither iced nor hot drink buyer photos were spared, and Luckin staff rushed to apologize in the comments section, while former employees also showed up to explain. Exactly which steps went wrong? Insufficient training for new employees, unfamiliarity with using the whipped cream charger, poor condition of the light cream... This article reconstructs the whole story behind this whipped cream top "fiasco." [more…]

Recently, a coffee shop sparked heated discussion among netizens after posting a sign at its entrance stating that it does not serve children under 12. The sign explicitly stated that due to the nature of the business and frequent accidents, children could not be accommodated. Some netizens criticized the move as inciting anti-child sentiment, while others expressed understanding and support. The owner later posted an explanation, saying that after tourism reopened, parents brought children into the shop but failed to supervise them, leading to multiple accidents—including one child who climbed onto the bar counter and poured sour plum juice onto a coffee machine worth over 90,000 yuan. As the incident continued to escalate, media contacted the manager, who responded that the shop had no suitable drinks for children and that parents had caused losses by failing to fulfill their duty of restraint, but that in principle the shop would not turn away guests if children could be kept under control. This article will review the course of events and the views of all parties. [more…]

When coffee first arrived in Europe, it was called "Arab wine" and even condemned by conservative Catholics as "the drink of the devil Satan," yet it was precisely from the Arab world that Europeans inherited a precious beverage heritage. As the earliest region in the world to cultivate and drink coffee, Arabia's coffee culture is as ancient and profound as its history. Whether in coffee quality, drinking methods, or the ambiance and atmosphere of consumption, it still carries on a long-standing tradition and refinement. This article begins with the historical origins and hospitality etiquette of Arabian coffee, guiding you through rituals that resemble the Japanese tea ceremony—such as burning incense, appreciating vessels, and savoring aromas—and introduces the recipe and key preparation points for Café Arabe, an Arabian coffee with a modern twist. [more…]

During the Spring Festival, when returning home for the New Year, besides enjoying family reunions, many coffee enthusiasts have come up with new tricks. Recently, a coffee brewed with dumpling soup has sparked heated discussions online, with some finding it highly creative and others seeing it as a challenge to conventional tastes. From tangyuan coffee to tofu pudding coffee, and even mung bean popsicle coffee, netizens have been trying to combine traditional Chinese foods with coffee. Are these mashups delicious specialty drinks or disastrous concoctions? While exploring new ways to enjoy coffee, how to balance the flavor differences of various ingredients has become a question worth pondering. This article will show you these wildly imaginative new coffee trends. [more…]